Title: Hangzhou Xinqiao Hotel Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hangzhou Xinqiao Hotel Hotel with 2 restaurants, 5-minute walk to West Lake ![Exterior](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/3a5ef5dc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/0980116b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive King Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/af1f716d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/8be0332b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, breakfast, lunch, dinner served; Chinese cuisine ](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/15e9f43e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Shangcheng, Hangzhou Xinqiao Hotel offers a warm welcome with a bar and two on-site restaurants serving Chinese cuisine. Enjoy free self-parking, dry cleaning/laundry services, luggage storage and connect to free WiFi while exploring the nearby points of interest. 7.8 Good ## Popular amenities - 24/7 front desk - Housekeeping - Breakfast available - Room service - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Nov 26 - Nov 27](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/0707141d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - 248 sq ft - Sleeps 2 - 1 Double Bed ![Deluxe Room, Partial Lake View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/d6265306.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Partial Lake View ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - 269 sq ft - Sleeps 2 - 1 King Bed ![Executive King Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/af1f716d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive King Room ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes Hairdryer - 323 sq ft - Sleeps 3 - 1 King Bed ![LCD TV](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/fe087eb7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - 614 sq ft - Sleeps 3 - 1 King Bed ![Executive Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/cb79a6bc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Soundproofed Air conditioning LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes Hairdryer - 646 sq ft - Sleeps 3 - 1 King Bed ![Executive Lake-view Suite | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/fa0ba92f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Lake-view Suite ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - 646 sq ft - Sleeps 3 - 1 King Bed ![Superior Twin Room | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/4983449b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - Sleeps 2 - 2 Single Beds ![Executive Room, Lake View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/b75f77bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, Lake View ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - Sleeps 3 - 1 King Bed ![Deluxe Twin Room, Partial Lake View | Premium bedding, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/f0732938.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Partial Lake View ### Highlights Soundproofed Air conditioning Free rollaway/extra beds LCD TV Premium bedding Blackout curtains Private bathroom Bathrobes - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5 reviews £367 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=e673292d-70cb-4dbf-a186-cbb49a3db5df&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 542 reviews £56 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information?chkin=2025-12-14&chkout=2025-12-15&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=e673292d-70cb-4dbf-a186-cbb49a3db5df&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4330000/4326700/4326646/12e028fa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Hangzhou Wetland Park Resort Xihu - Pool - Spa - Kids pool - Parking included 8.6 Excellent 151 reviews £86 includes taxes & fees 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-Sheraton-Grand-Hangzhou-Wetland-Park-Resort.h4326646.Hotel-Information?chkin=2025-12-11&chkout=2025-12-12&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=e673292d-70cb-4dbf-a186-cbb49a3db5df&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Gongshu - Pool - Free WiFi - Restaurant - Air conditioning 10.0 Exceptional 2 reviews £118 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-HANGZHOU-WULIN-GDA-HOTEL.h111623356.Hotel-Information?chkin=2025-12-1&chkout=2025-12-2&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=e673292d-70cb-4dbf-a186-cbb49a3db5df&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Xinqiao-Hotel.h1496316.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Xinqiao-Hotel.h1496316.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25058%2C120.16547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Rk_sTOyWw3tuUkrbHyI7hSXMgFc=) No. 226 Jiefang Road, Shang Cheng District, Hangzhou, 310001 #### What's nearby - West Lake - 3 min walk - 0.2 miles - Zhejiang University First Affiliated Hospital - 7 min walk - 0.4 miles - Wushan Night Market - 7 min walk - 0.4 miles - Xihu Tiandi - 14 min walk - 0.8 miles - Qinghefang Old Street - 14 min walk - 0.8 miles #### Getting around - Hangzhou Station - 9 min drive - Ding'an Road Station - 10 min walk - Hangzhou (HGH-Xiaoshan Intl.) - 34 min drive #### Restaurants - ‪Simpy - ‬1 min walk - ‪Commune - ‬3 min walk - ‪伍子面馆 - ‬3 min walk - ‪Hang Together - ‬7 min walk - ‪贻貝餐廳 - ‬5 min walk ## About this property ### Hangzhou Xinqiao Hotel Hotel near West Lake At Hangzhou Xinqiao Hotel, you can look forward to a terrace, dry cleaning/laundry services and a bar. At the two on-site restaurants, enjoy breakfast, lunch, dinner and Chinese cuisine. In addition to a business centre, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Buffet breakfast (surcharge), a front desk safe and meeting rooms - A 24-hour front desk, smoke-free property and a lift Room features All 346 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - LCD TVs with cable channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/16000000/15930000/15924200/15924185/62fb4ed5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cheery Dragon Canal Hotel Hangzhou Gongshu - Pool - Spa - Free WiFi - Restaurant 9.4 Exceptional 38 reviews £60 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=15924185&PinnedHotelID=15924185&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111980000/111980000/111979934/86debb39.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lemon Hotel-Hangzhou Fengqi Road Hangzhou - Free WiFi - Air conditioning - Laundry - Outdoor space 10 Exceptional 1 review £42 includes taxes & fees 27 Nov - 28 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=111979934&PinnedHotelID=111979934&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/59000000/58190000/58181800/58181768/86395772.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Hangzhou West Lake Shangcheng - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 84 reviews £87 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=58181768&PinnedHotelID=58181768&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106300000/106290400/106290396/6849dfc7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zheda Yuanzheng Lanshe Hotel Downtown Hangzhou - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 63 reviews £33 includes taxes & fees 26 Dec - 27 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=106290396&PinnedHotelID=106290396&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38660000/38655100/38655031/bc75b58f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hangzhou Binjiang by IHG Binjiang - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 14 reviews £51 includes taxes & fees 5 Dec - 6 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-06&selected=38655031&PinnedHotelID=38655031&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3450000/3445600/3445595/93c5bf9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Plaza Royale Hangzhou Gongshu - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 356 reviews £83 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/76000000/75780000/75774900/75774821/b9c3e956.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hanting Hotel Hangzhou West Lake Renhe Road Downtown Hangzhou 8.0 Very good 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=75774821&PinnedHotelID=75774821&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/10000/8600/8554/2a69f3bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Shangri-La Hangzhou Xihu - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 244 reviews £86 includes taxes & fees 14 Dec - 15 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=8554&PinnedHotelID=8554&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/49000000/48570000/48566600/48566515/1b08c67c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hangzhou Westlake East by IHG Downtown Hangzhou - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 53 reviews £41 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=48566515&PinnedHotelID=48566515&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114930000/114922600/114922546/19a34fb0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Home Selection Hangzhou Xihu Hubin Yintai i77 Store Shangcheng - Free WiFi - Restaurant - Air conditioning - Gym 6.0 1 review £70 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=114922546&PinnedHotelID=114922546&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - Daily buffet breakfast available 7 AM to 10:30 AM for a fee: CNY 68 per person - 2 restaurants - A bar/lounge ### Family friendly - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business centre - Meeting rooms ### Outdoors - Terrace ### Spa - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 600.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 68 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Xinqiao Hangzhou Xinqiao Hotel Xinqiao Hotel Hangzhou Hangzhou Xinqiao Hangzhou Xinqiao Hotel Hotel Hangzhou Xinqiao Hotel Hangzhou Hangzhou Xinqiao Hotel Hotel Hangzhou ## Frequently asked questions ### Is Hangzhou Xinqiao Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hangzhou Xinqiao Hotel? > Self-parking is free at this property. ### What time is check-in at Hangzhou Xinqiao Hotel? > Check-in start time: 2 PM; check-in end time: anytime. ### What time is check-out at Hangzhou Xinqiao Hotel? > Checkout is at noon. ### Where is Hangzhou Xinqiao Hotel located? > Located in Downtown Hangzhou, this hotel is within a 10-minute walk of West Lake, No.2 Park and Si Cheng Church. Wushan Night Market and Phoenix Mosque are also within 15 minutes. Ding'an Road Station is 10 minutes by foot and Longxiangqiao Station is 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hangzhou Xinqiao Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 13 8 - Good 23 6 - Okay 12 4 - Poor 2 2 - Terrible 1 ### 7.8/10 Cleanliness ### 8.0/10 Staff & service ### 10/10 Amenities ### 7.8/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 8/10 Good #### puneet 5 Mar 2023 Liked: Staff & service, property conditions & facilities Overall nice place. View was great. But was hard to find a trash can with trash bags. ##### puneet Stayed 1 night in Mar 2023 ### 8/10 Good #### severine 30 Aug 2024 Liked: Cleanliness, property conditions & facilities, room comfort #### Oui mais… Hôtel confortable mais personnel qui ne parle pas anglais à l’accueil. Difficile de se faire comprendre ! Rooftop pas ouvert et ne correspond pas aux photos Déjeuner très copieux et bon ##### severine Stayed 1 night in Aug 2024 ### 10/10 Excellent #### HONGMIN 26 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 綺麗、部屋は広い、便利。 期待通り、良かった。 ##### HONGMIN Stayed 1 night in Jun 2023 ### 6/10 Okay #### Johnny 17 Dec 2018 The only thing worth mentioning is the amazing locales and food in the area(not the hotel itself) ##### Johnny Stayed 3 nights in Oct 2018 ### 8/10 Good #### Verified traveller 13 Nov 2018 Liked: Staff & service, property conditions & facilities 숙소에서 서호까지는 도보 8분입니다. 번화가에 자리잡고 있어서 상점이나 음식점 찾기가 매우 편리합니다. 숙소는 약간 낡은 편이나 불편할 정도는 아닙니다. 직원들은 친절했습니다. ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### chihyao, Taipei 5 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 新裝修,免痣馬桶座,讚!房間大雙人床墊睡得舒服,早餐還可以,退房速度快,電梯多等待時間少,ˇ地點非常好近地鐵 ##### chihyao Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### Bing 29 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good service, great room, great breakfast; locatio The location is great, very close to west lake. Service is good. Breakfast is fine. I have upgrade room enough space. You got more than what you pay for. I would be happy to Introduces friends to stay ##### Bing Stayed 1 night in Oct 2018 ### 8/10 Good #### Verified traveller 16 Oct 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### 早餐有待加強 早餐品質有待加強管理,其他很好。 ##### Verified traveller Stayed 3 nights in Oct 2018 ### 6/10 Okay #### Verified traveller 15 Oct 2018 Liked: Cleanliness #### 普通 隔音設備不佳,房內很多電動壞掉,窗簾電動不能按,請勿打擾也壞。早餐普通。唯一是房間很乾淨,交通便利,附近走路可達的餐廳都非常好吃 ##### Verified traveller Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### Ms.Pan, Australia 15 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location in city centre. The bus stop opposite the hotel takes you to the Hangzhou Fashion Wholesalers market with buildings of factory outlets. We got offered a free upgrade to floor 15 with excellent view. Staff friendly and super efficient. The cafe at level 10 offers the best panoramic view of the West Lake. I sat there with mum and watched sunset. The buffet breakfast was nice. I made a decent flat white with the espresso machine and hot milk from the back of the dining hall. Which I think tastes better than Starbucks in Hangzhou. Overall, very nice experience. Will stay again in the future. ##### Ms.Pan Stayed 3 nights in Oct 2018 ### 10/10 Excellent #### keiji 31 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Close to West Lake, good food places. Swift check in/out processes by kind staffs. ##### keiji Stayed 1 night in Jul 2018 ### 6/10 Okay #### Verified traveller 16 Jun 2018 Liked: Staff & service Disliked: Cleanliness 会議場を備えてはいるが、普通のビジネスホテル。なかなか英語が通じないが、 従業員の皆さんは一生懸命に対応してくれる。特に、ルームサービススタッフの対応が良かった。 ##### Verified traveller Stayed 5 nights in Jun 2018 ### 6/10 Okay #### Verified traveller 5 Apr 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good location. No AC Location is good. No air conditioning and it’s very hot inside the roomt. Breakfast was good. Housecleaning did not replenish toiletries and did not sweep floor. ##### Verified traveller Stayed 4 nights in Apr 2018 ### 8/10 Good #### YUWANG 17 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 走路5分鐘就到西湖景區 附近餐飲方便 下次還會入住 ##### YUWANG Stayed 4 nights in Dec 2017 ### 10/10 Excellent #### Man Hin 28 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 家的感覺 酒店員工服務態度一流,細心體貼﹗ ##### Man Hin Stayed 2 nights in Dec 2017 ### 8/10 Good #### Donghui 5 Nov 2017 Liked: Cleanliness, staff & service #### 总体还可以 卫生整洁,服务人员礼貌。但有人在二楼办婚宴,大声吼唱歌曲,在大堂噪音很大。 ##### Donghui Stayed 1 night in Oct 2017 ### 10/10 Excellent #### YEN-CHANG 4 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 交通便捷 鄰近西湖湖畔,交通便捷,且附近餐廳林立 ##### YEN-CHANG Stayed 2 nights in Oct 2017 ### 6/10 Okay #### 성웅, 항주 19 Jul 2017 Disliked: Room comfort #### 위치 굿, 시설 80~90년대 위치, 직원 친절하나 시설이 노후화되어 있고 조식이 그저그래요 ㅠㅠ ##### 성웅 Stayed 1 night in Jul 2017 ### 10/10 Excellent #### Chong 14 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommend I stayed in this hotel with my parents and my daughter for two nights. They all liked this hotel a lot. The location is super, with a lot of great restaurants nearby and very close to west lake. The free breakfast has many choices and we enjoyed that. And we got free upgrade for the room. ##### Chong Stayed 2 nights in Jun 2017 ### 8/10 Good #### Verified traveller 12 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 雖然訂的是非吸煙房,但是到了飯店,才知道只有行政樓層是禁煙房,但是味道處理的非常乾淨,,感覺不出不是禁煙房,早餐非常豐盛 ##### Verified traveller Stayed 1 night in Jul 2017 ### 6/10 Okay #### Debby, Singapore 1 Nov 2016 Liked: Staff & service Disliked: Room comfort #### This hotel is not linked up with Expedia We arrived 4am at the hotel and was told that this hotel NO LONGER WORKS WITH EXPEDIA. A lot of hassle to get through to what needs to be done. Really disappointing experience to start off with... However the hotel staff constantly tried to make it up to us which we appreciate. Air conditioning in the hotel is not ventilated well, constantly feeling hot. Location is great, right in the middle of city. Very convenient. ##### Debby ### 4/10 Poor #### Tao, Plano, TX 15 Jun 2015 Disliked: Cleanliness, property conditions & facilities, room comfort #### Good Location But Room is not clean Hotel room is too old and need renovation ##### Tao ### 8/10 Good #### Hseufang, Taiwan 7 Jun 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 住宿心得 靠近西湖邊上,周邊的設施跟地點都很不錯。但是飯店本身是一個老建築,整體房間的裝潢跟規模都偏老舊。 ##### Hseufang ### 8/10 Good #### Sam, taiwan 17 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location, but service is so so... Nice location, but service is so so... ##### Sam ### 8/10 Good #### Fung Lan, 香港 10 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 如可改善房間空調,有機會必會再入住 位置很好,步行約十分鐘已到地鐵站,十多分鐘可到西湖邊,附近有食肆及商場。前台及管房職員服務態度都很好,樂意助人,服務快。但早餐時段的職員就不合格了,早餐是六時三十分開始的,但四十五分還在放食物,多士爐還未接上電源。而早餐更是一般。因中央空調,但只有風,房間比較熱 ,投訴後,職員很快便搬來一把風扇。隔音比較差。整體是很好的選擇,有機會會再入住。 ##### Fung Lan ## Expedia's Latest Trends ### Hotels > [Kapetanios Limassol Hotel](https://www.expedia.co.uk/Limassol-Hotels-Kapetanios-Limassol-Hotel.h5275896.Hotel-Information) > > [Black Bull Bellingham](https://www.expedia.co.uk/Hexham-Hotels-Black-Bull-Bellingham.h4869733.Hotel-Information) > > [Chic Hotel](https://www.expedia.co.uk/Athens-Hotels-Chic-Hotel.h3159468.Hotel-Information) > > [Courtyard by Marriott Phuket, Patong Beach Resort](https://www.expedia.co.uk/Phuket-Hotels-Patong-Merlin-Hotel.h1594106.Hotel-Information) > > [The Garland](https://www.expedia.co.uk/Los-Angeles-Hotels-The-Garland.h16395.Hotel-Information) > > [Apartments Bracknell](https://www.expedia.co.uk/Bracknell-Apartments.d4580-aaApartments.Travel-Guide-Accommodation) > > [Hotels in Brandon](https://www.expedia.co.uk/Brandon-Hotels.d6125878.Travel-Guide-Hotels) > > [Jumeirah Beach Hotel Dubai](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Beach-Hotel-Dubai.h527498.Hotel-Information) > > [Sisan Family Resort](https://www.expedia.co.uk/Bardolino-Hotels-Sisan-Family-Resort.h39729158.Hotel-Information) > > [Riadh Palms Resort & Spa](https://www.expedia.co.uk/Sousse-Hotels-Riadh-Palms-Resort-Spa.h1315889.Hotel-Information) > > [All-Inclusive Hotels in Croatia](https://www.expedia.co.uk/Destinations-In-Croatia-All-Inclusive-Hotel.0-0-d43-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Pernera Beach Hotel](https://www.expedia.co.uk/Protaras-Hotels-Pernera-Beach-Hotel.h1314641.Hotel-Information) > > [MacdonaldHotels Hotels in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Macdonald-Hotels.0-0-d553248623451644244--bMacdonaldHotels.Travel-Guide-Filter-Hotels) > > [Holiday Inn Goa Candolim by IHG](https://www.expedia.co.uk/Candolim-Hotels-Holiday-Inn-Goa-Candolim.h60643033.Hotel-Information) > > [Queen Mary House: Very large holiday home with superb sea views](https://www.expedia.co.uk/Sheringham-Hotels-Queen-Mary-House-Very-Large-Holiday-Home-With-Superb-Sea-Views.h27265459.Hotel-Information) > > [B&B Europe](https://www.expedia.co.uk/Europe-Bed-And-Breakfasts.d6022967-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [City Lodge Hotel Victoria And Alfred Waterfront](https://www.expedia.co.uk/Cape-Town-Hotels-City-Lodge-Hotel-Victoria-And-Alfred-Waterfront.h485189.Hotel-Information) ### Flights > [Flights from London (LHR) to Johannesburg (JNB)](https://www.expedia.co.uk/lp/flights/lhr/jnb/london-to-johannesburg) > > [Flights from Manchester (MAN) to Salt Lake City (SLC)](https://www.expedia.co.uk/lp/flights/man/slc/manchester-to-salt-lake-city) > > [Flights from Tashkent (TAS) to London (LHR)](https://www.expedia.co.uk/lp/flights/tas/lhr/tashkent-to-london) > > [Flights from Sa Khu (HKT) to Ban Chang (UTP)](https://www.expedia.co.uk/lp/flights/hkt/utp/phuket-to-utapao) > > [Flights from Edinburgh (EDI) to Minneapolis - St. Paul (MSP)](https://www.expedia.co.uk/lp/flights/edi/msp/edinburgh-to-minneapolis) ### Cars > [Car hire near Colliers Wood Recreation Ground](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Colliers-Wood-Recreation-Ground.d6178679.Car-Hire-Guide) ### Activities > [Things to do in Poris de Abona](https://www.expedia.co.uk/Things-To-Do-In-Poris-De-Abona.d6236853.Travel-Guide-Activities) ### Packages > [Dubrovnik Holidays](https://www.expedia.co.uk/Dubrovnik.d553248635126030638.Holidays-City-Breaks) > > [Leith Hill Tower](https://www.expedia.co.uk/Leith-Hill-Tower-Dorking.d6079417.Attraction) > > [Logan Rock](https://www.expedia.co.uk/Logan-Rock-Penzance.d6094435.Attraction) ### Holiday Rentals > [Chatham-Kent Holiday Rentals](https://www.expedia.co.uk/Chatham-Kent-Holiday-Rentals.d6057866.Travel-Guide-HolidayRentals) ### General > [Visit Zell am See](https://www.expedia.co.uk/Zell-Am-See.dx177915)