Title: Hangzhou Lotus Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hangzhou Lotus Hotel A peaceful retreat in Gongshu with thoughtful amenities - guests appreciate the convenient location and practical services like WiFi and on-site grocery ## Photo gallery for Hangzhou Lotus Hotel ![Lobby - Hangzhou Lotus Hotel (Hangzhou)](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/01090d83.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Hangzhou Lotus Hotel (Hangzhou)](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/d6253565.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room - Hangzhou Lotus Hotel (Hangzhou)](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/f0460f1f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hangzhou Lotus Hotel (Hangzhou)](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/cc50c3d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Hangzhou Lotus Hotel (Hangzhou)](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/621c1425.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hangzhou Lotus Hotel offers a quiet escape in Gongshu with practical amenities. The property features an on-site grocery store, free WiFi, luggage storage, meeting facilities, and daily newspapers. Guests consistently give positive feedback on the hotel's location. ## Reviews 6.6 ## Popular amenities - Parking included - Free Wi-Fi - Business services - Room service ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 27 of 27 rooms ### Deluxe Room (deluxe room) - Sleeps 3 - 1 King Bed ### Deluxe Room, Lake View (deluxe room) - Lake view - Sleeps 3 - 1 King Bed ### Standard Room (deluxe standard room a) - Sleeps 3 - 2 Single Beds ### Standard Room - Sleeps 3 - 1 King Bed ### Standard Room (standard room) - Sleeps 3 - 2 Single Beds ### Standard Room (deluxe standard room b) - Sleeps 3 - 2 Single Beds ### Standard Room (standard room) - Sleeps 3 - 2 Single Beds ### Deluxe Room (deluxe room) - Sleeps 3 - 1 King Bed ### Standard Room - Sleeps 3 - 1 King Bed ### Standard Room (deluxe standard room a) - Sleeps 3 - 2 Single Beds ### Standard Room (deluxe standard room a) - Sleeps 3 - 2 Single Beds ### Deluxe Room, Lake View (deluxe room) - Lake view - Sleeps 3 - 1 King Bed ### Standard Room - Sleeps 3 - 1 King Bed ### Deluxe Room (deluxe room) - Sleeps 3 - 1 King Bed ### Standard Room (deluxe standard room b) - Sleeps 3 - 2 Single Beds ### Standard Room (standard room) - Sleeps 3 - 2 Single Beds ### Standard Room (deluxe standard room b) - Sleeps 3 - 2 Single Beds ### Deluxe Room, Lake View (deluxe room) - Lake view - Sleeps 3 - 1 King Bed ### Executive Room (deluxe executive room) - Sleeps 3 - 1 King Bed ### Executive Room (deluxe executive room) - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Executive Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/75b50bab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Executive Room - Sleeps 2 ### View all photos for Deluxe Lake-view Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/75b50bab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Lake-view Room - Sleeps 2 ### View all photos for Deluxe Queen Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/9bbdedf7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Room - Sleeps 2 ### View all photos for Deluxe Standard Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/9d31a6ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Standard Room - Sleeps 2 ### View all photos for Queen Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/35d56df0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Queen Room - Sleeps 2 ### View all photos for Standard Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/0d7e91db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 ### View all photos for Family Room ![Room](https://images.trvl-media.com/lodging/10000000/9870000/9863100/9863096/a398c09a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room - Sleeps 3 ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 551 reviews £59 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=3d2eb2f6-2073-4f2f-838b-a6d137ad9bc7&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13570000/13563800/13563748/66762f5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Midtown Shangri-La, Hangzhou Xiacheng - Pool - Hot tub - Spa - Parking included 8.8 Excellent 230 reviews £111 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hangzhou-Hotels-Midtown-Shangri-La.h13563748.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=3d2eb2f6-2073-4f2f-838b-a6d137ad9bc7&top_cur=GBP) Ad ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 8 reviews £363 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=3d2eb2f6-2073-4f2f-838b-a6d137ad9bc7&top_cur=GBP) Ad ![Lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/17000000/16020000/16015800/16015708/8658e066_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 162 reviews £95 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hangzhou-Hotels-Hangzhou-Marriott-Hotel-Qianjiang.h16015708.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=3d2eb2f6-2073-4f2f-838b-a6d137ad9bc7&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Xiacheng - Pool - Free Wi-Fi - Restaurant - Air-conditioning 10.0 Exceptional 3 reviews £107 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hangzhou-Hotels-HANGZHOU-WULIN-GDA-HOTEL.h111623356.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=3d2eb2f6-2073-4f2f-838b-a6d137ad9bc7&top_cur=GBP) Ad ![Indoor pool](https://images.trvl-media.com/lodging/90000000/89320000/89310100/89310092/7b0f10ac.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hyatt Regency Hangzhou International Airport Xiaoshan - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 74 reviews £67 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hangzhou-Hotels-Hyatt-Regency-Hangzhou-International-Airport.h89310092.Hotel-Information?chkin=2026-2-24&chkout=2026-2-25&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=3d2eb2f6-2073-4f2f-838b-a6d137ad9bc7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Lotus-Hotel.h9863096.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Lotus-Hotel.h9863096.Hotel-Information) ## About the area Located in Xiacheng, a neighbourhood in Hangzhou, Hangzhou Lotus Hotel is near a metro station. West Lake and Xixi National Wetland Park reflect the area's natural beauty and area attractions include Zhejiang Science and Technology Museum and Zhejiang Museum of Natural History. Xihu Tiandi and Hangzhou Botanical Garden are also worth visiting. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.26812%2C120.15641&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kif7apaKjlBMkgOPQTO4v11bGn4=) 72 Huancheng West Road, Xicheng District, Hangzhou, Zhejiang ### What's nearby - ![West Lake showing night scenes and a river or creek](https://images.trvl-media.com/place/6141424/44000193-9651-4247-a75f-903efc20ccb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 13 min walk \- 0.7 miles - Hangzhou Tower Shopping Mall 8 min walk \- 0.5 miles - Wulin Square 8 min walk \- 0.5 miles - Wulin Night Market 10 min walk \- 0.6 miles - Hangzhou China Silk Town 2 min drive \- 1.2 miles ### Getting around - Fengqi Road Station 6 min walk - Hangzhou Railway Station (HZD) 17 min drive - Hangzhou (HGH-Xiaoshan Intl.) 41 min drive ### Restaurants - KFC (肯德基) 5 min walk - 天香楼 6 min walk - KFC 肯德基 6 min walk - 台海岸（武林店） 4 min walk - 鸿姐老火锅(杭州旗舰店) 6 min walk ## About this property ### Hangzhou Lotus Hotel Upscale hotel near West Lake Hangzhou Lotus Hotel provides a corner/local shop and more. Stay connected with free WiFi in public areas. Other perks include: - Free self-parking - Luggage storage, meeting rooms and free newspapers - A lift Room features All 126 rooms include amenities such as room service. ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/cd76847a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 551 reviews £59 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/121000000/120120000/120116200/120116132/9d5eee4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EVEN Hotel Hangzhou West Lake by IHG Downtown Hangzhou - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 10 reviews £48 includes taxes & fees 26 Feb - 27 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=120116132&PinnedHotelID=120116132&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CNY 68 per person)](https://images.trvl-media.com/lodging/113000000/112340000/112336000/112335934/f5e66ed4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SSAW Boutique Hotel Hangzhou East Jianggan - Free Wi-Fi - Restaurant - Air-conditioning - Gym 8.4 Very good 5 reviews £40 includes taxes & fees 13 Mar - 14 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-13&endDate=2026-03-14&selected=112335934&PinnedHotelID=112335934&HadPinnedHotel=true®ionId=-1&adults=2) ![Business Twin Room | Memory-foam beds, free minibar, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/90000000/89910000/89909200/89909199/afeb789e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nostalgia S Hotel(Hangzhou West Lake） Xihu - Parking included - Free Wi-Fi - Air-conditioning - Gym 10 Exceptional 11 reviews £32 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=89909199&PinnedHotelID=89909199&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112980000/112977200/112977138/866d210d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SSAW Boutique Hotel Qianjiang New Town Downtown Hangzhou - Spa - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 6 reviews £59 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=112977138&PinnedHotelID=112977138&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/8d5a83e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Hangzhou Westlake Shangcheng - Pool - Parking included - Free Wi-Fi - Restaurant 8.4 Very good 506 reviews £90 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) ![Property map](https://images.trvl-media.com/lodging/107000000/106300000/106290400/106290396/cedfce76.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Zheda Yuanzheng Lanshe Hotel Downtown Hangzhou - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 77 reviews £46 includes taxes & fees 17 Feb - 18 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-17&endDate=2026-02-18&selected=106290396&PinnedHotelID=106290396&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3450000/3445600/3445595/3a4dad49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Plaza Royale Hangzhou Gongshu - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 361 reviews £76 includes taxes & fees 22 Feb - 23 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-22&endDate=2026-02-23&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/108000000/107330000/107326100/107326025/7ebb5d6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nostalgia S Hotel(HangzhouHefang Old Street） Downtown Hangzhou - Free Wi-Fi - Breakfast available - Laundry room - Housekeeping 10 Exceptional 12 reviews £35 includes taxes & fees 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=107326025&PinnedHotelID=107326025&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony](https://images.trvl-media.com/lodging/2000000/1500000/1496400/1496316/8be0332b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Xinqiao Hotel Downtown Hangzhou - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.8 Good 51 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=1496316&PinnedHotelID=1496316&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=9863096&PinnedHotelID=9863096&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=9863096,4043919,120116132,112335934,89909199) ## Property amenities ### Internet - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Family friendly - Grocery/convenience store ### Conveniences - Free newspapers in lobby - Grocery/convenience store - Luggage storage ### Business services - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair-accessible path of travel ## Room amenities ### Entertainment - Cable/satellite channels ### Food and drink - Room service ## Policies ### Special check-in instructions For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property reserves the right to pre-authorise the guest's credit card prior to arrival. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hangzhou Lotus Hotel Hangzhou Lotus Hangzhou Lotus Hotel Hotel Hangzhou Lotus Hotel Hangzhou Hangzhou Lotus Hotel Hotel Hangzhou ## Frequently asked questions ### Is Hangzhou Lotus Hotel pet-friendly? ### How much is parking at Hangzhou Lotus Hotel? ### Where is Hangzhou Lotus Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hangzhou Lotus Hotel Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.6 Cleanliness ### 8.0 Location ### 7.0 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 0 8 - Good 2 6 - Okay 1 4 - Poor 1 2 - Terrible 0 ## Reviews ### 4/10 Poor #### Verified traveller 10 Oct 2019 Liked: Property conditions & facilities, room comfort #### 結論まあまあ 観光名所である西湖から少し遠かったですが環境も悪くはなく掃除のおばあさんがとても愛想よくて良い旅にはなりました。アメニティも揃っており快適な空間ではあります。予約時にデビットカードの情報を登録したのですがカードには請求が来ないと書かれているにもかかわらず金額が引き落としされていました。問い合わせてみたところ、デポジットとしての請求であるためチェックアウト時には振り込まれるという返信を頂きました。そこまでは良いものの、チェックアウトから１週間弱経っても振込がされません。備品を壊したりルームサービス等は受けていません。つまり私は料金を2倍払っているようです。その件についても問い合わせてはいますがまだ返答が来ておらず不安しか覚えません。国を跨いでいますし大変なのは重々承知ですが、もう少し対応を早くして頂きたいと思いました。心配性の方にはあまりおすすめ出来ませんが、内装も立派で価格はお手頃なので泊まる価値はあると思います。 ##### Verified traveller Stayed 1 night in Oct 2019 ### 8/10 Good #### Verified traveller 2 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Good value for the location Clean, close to xihu, close to Subway stop. No AC in late October/early November. Have to open window to cool the room. Have to close the window to sleep because of street noise. Bed is a bit on the soft side. In general, good place. ##### Verified traveller Stayed 3 nights in Oct 2018 ### 8/10 Good #### Tsu Wai 17 Apr 2017 Liked: Cleanliness, room comfort #### Hotel de ótimo custo beneficio Funcionários atencioso ##### Tsu Wai ### 6/10 Okay #### bslam, cancouver 14 Nov 2015 #### Tourist hotel type Not very closed to the lake area. Not convenient for taxi to get in because I'd subway construction site just outside the premises. Front desk staff even refuse to call cab for guest, and we have to carry our bags a long way before getting a cab. ##### bslam ---