Title: Hangzhou Dahua Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6084457&destination=Hangzhou%2C+Zhejiang%2C+China&selected=7543069&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hangzhou Dahua Hotel Travelers can enjoy valet parking at this centrally located hotel, offering convenient access to the natural splendor of West Lake in Hangzhou ## Photo gallery for Hangzhou Dahua Hotel ![Exterior - Hangzhou Dahua Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/8da6a216.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lake - Hangzhou Dahua Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/bd29c611.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hangzhou Dahua Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/4f68b902.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hangzhou Dahua Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/6162ee52.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hangzhou Dahua Hotel (Hangzhou)](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/6db9c821.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Shangcheng's heart, Hangzhou Dahua Hotel sits near the beautiful West Lake. Guests can enjoy a drink at the bar, test their luck at the casino, or maintain their fitness routine at the health club. The hotel consistently earns praise for its prime location. ## Reviews 8.8 Excellent ## Popular amenities - Free Wi-Fi - Restaurant - Gym - Parking available - Business services - Bar ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=7543069&PinnedHotelID=7543069&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 8 of 8 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/7e8aa38d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room - Sleeps 2 - 2 Single Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/0a152ad3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room - Sleeps 3 - 1 King Bed OR 2 Single Beds ### View all photos for Classic Room ![Classic Room](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/05da3039.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - Sleeps 3 - 1 King Bed ### View all photos for Business Suite ![Business Suite | Living area](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/cbae83a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Suite - Sleeps 3 - 1 King Bed ### View all photos for Suite, Lake View ![Suite, Lake View | Living area](https://images.trvl-media.com/lodging/8000000/7550000/7543100/7543069/de3cc9b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, Lake View - Lake view - Sleeps 3 - 1 King Bed ### Room, River View - River view - Sleeps 2 - 1 King Bed ### Business Room, 2 Single Beds - Sleeps 3 - 2 Single Beds ### Family Room - Sleeps 4 - 1 King Bed and 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/2000000/1180000/1172300/1172294/98a1d343.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Grand Hyatt Hangzhou Shangcheng - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 462 reviews £191 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hangzhou-Hotels-Grand-Hyatt-Hangzhou.h1172294.Hotel-Information?chkin=2026-4-6&chkout=2026-4-7&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=b567ddd0-2186-4413-b4a4-8e579fb89092&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/e455aa45.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Hangzhou Wulin by IHG Xiacheng - Pool - Free Wi-Fi - Restaurant - Air-conditioning 10.0 Exceptional 3 reviews £146 includes taxes & fees 6 Apr - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 9 reviews £411 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=b567ddd0-2186-4413-b4a4-8e579fb89092&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Dahua-Hotel.h7543069.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Hangzhou-Dahua-Hotel.h7543069.Hotel-Information) ## About the area Shangcheng, a neighbourhood in Hangzhou, is home to Hangzhou Dahua Hotel. Qinghefang Old Street and Chenghuang Pavilion are local landmarks, and some of the area's attractions include Xihu Tiandi and Zhejiang Science and Technology Museum. Zhejiang Museum of Natural History and Westlake Culture Plaza are also worth visiting. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25002%2C120.15587&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=FPXvWKHrzpgT3HNClnZ3We3nQBc=) No 171, Nanshan Road, Hangzhou, Zhejiang, 310002 ### What's nearby - ![West Lake](https://images.trvl-media.com/place/6141424/44000193-9651-4247-a75f-903efc20ccb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 1 min walk \- 0.0 miles - Xihu Tiandi 1 min walk \- 0.1 miles - China Academy of Art 4 min walk \- 0.3 miles - Qinghefang Old Street 17 min walk \- 0.9 miles - Wushan Night Market 19 min walk \- 1.1 miles ### Getting around - Hangzhou Station 10 min drive - Longxiangqiao Station 11 min walk - Hangzhou (HGH-Xiaoshan Intl.) 34 min drive ### Restaurants - Starbucks 7 min walk - McDonald's (麦当劳) 5 min walk - 海底捞 4 min walk - Green Tea Restaurant 10 min walk - 湖畔茶座 7 min walk ## About this property ### Hangzhou Dahua Hotel Hotel near West Lake Take advantage of a casino, a hair salon and a bar at Hangzhou Dahua Hotel. Stay connected with free wired Internet, and guests can find other amenities, such as a health club and a business centre. You'll also enjoy the following perks during your stay: - Valet parking (surcharge), babysitting (surcharge) and a front desk safe ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/9000000/8100000/8098400/8098314/3ff08039.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Millennium Resort Hangzhou Xihu - Pool - Hot tub - Pet-friendly - Kids’ pool 8.8 Excellent 21 reviews £108 includes taxes & fees 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=8098314&PinnedHotelID=8098314&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/cd76847a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 553 reviews £65 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/121000000/120120000/120116200/120116132/9d5eee4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EVEN Hotel Hangzhou West Lake by IHG Shangcheng - 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Available in some public areas: Free wired internet ### Parking and transport - Parking on site (surcharge) - Valet parking on site (surcharge) - Limited on-site valet and self parking ### Food and drink - A bar/lounge ### Things to do - Casino - Health club ### Family friendly - Babysitting (surcharge) ### Conveniences - Hair salon - Safe at front desk ### Business services - Business centre ## Room amenities ### More - Phone ## Policies ### Check-in Check-in time starts at 2 PM ### Special check-in instructions Information provided by the property may be translated using automated translation tools ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 240.00 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 200.00 per stay We have included all charges provided to us by the property. ### Optional extras - Rollaway bed fee: CNY 240.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Dahua Hangzhou Dahua Hotel Dahua Hotel Hangzhou Hangzhou Dahua Hangzhou Dahua Hotel Dahua Hotel Hangzhou Dahua Hotel Hangzhou Dahua Hotel Hangzhou Hangzhou Hangzhou Dahua Hotel Hotel Hotel Hangzhou Dahua Hotel Hangzhou Dahua Hotel Hangzhou Dahua Hangzhou Dahua Hotel Hotel Hangzhou Dahua Hotel Hangzhou Hangzhou Dahua Hotel Hotel Hangzhou ## Frequently asked questions ### How much is parking at Hangzhou Dahua Hotel? ### What time is check-in at Hangzhou Dahua Hotel? ### Where is Hangzhou Dahua Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hangzhou Dahua Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.2 Location ### 9.4 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 19 8 - Good 6 6 - Okay 1 4 - Poor 2 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Fay Yin 21 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 star hotel service is amazing. one time both our room entrance cards didn t work and an employee was around the corner to take them to the front desk for us and then brought back the cards to our room after. we feel very safe in the hotel. one time it was raining and we passed by an employee outside who offered his umbrella to us. ##### Fay Yin Verified ### 10/10 Excellent #### Verified traveller 18 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### This hotel is very close the west lake The staff is great. Breakfast is good. Close to the west Lake and the town. Room is clean. ##### Verified traveller Verified ### 10/10 Excellent #### Diana 6 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### exceptional service Beautiful area and service. Breakfast very Chinese and finishes at 9.30am. Our bed was comfortable but we had an extra bed for our daughter which unfortunately was as hard as a rock. We stayed during Golden week, October 1st, tourism was crazy busy so couldn't do anything due to crowds of thousands..avoid traveling during national holidays. Sought out higher end restaurants to escape the crowds. Hotel was an island of sanity. ##### Diana Verified ### 10/10 Excellent #### YU LING 23 Sept 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 離西湖近, 卻沒有面湖房間的飯店 行前先發mail詢問從杭州東站如何到達大華飯店, 都沒有獲得回應, 結果只好詢問地鐵站人員選擇從『定安路』出站, 走路抵達飯店。但杭州的馬路設計很不親民, 需要走地下道, 拉著大行李很難走, 距離也遠。 check out時想麻煩櫃台人員代叫taxi, 回覆交接班時間不好叫車, 請我們自行攔車, 結果一直被taxi拒載短程,感受很不好。 ##### YU LING Verified ### 10/10 Excellent #### Jackson 26 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Service! From the moment our taxi arrived at the front door, we were cordially greeted with the most professional gestures. We were given a bow each time we passed. On the first night, the hotel staff lent us their municipal passes so we could rent the public bicycles (two of them) and ride around West Lake. The sunset was perfect and the hour long ride was very pleasant. The following morning, we were given complementary tickets to ride on their private ship for an hour on West Lake. It was very convenient to go straight from their breakfast dining area to the back of the hotel facing the lake to get onto the ship. We needed train tickets from Hangzhou to Suzhou and the staff personally bought the tickets for us online while we reimbursed her. She made sure we got our tickets to the right station, arriving at the right station, and even wrote the instruction on how to arrive at our hotel in Suzhou. And of course, they helped us call a taxi. Of the five hotels we stayed at in China, this was by far the best service we received. I think it had a lot to do with the fact that they are preparing for the G-20 conference coming up in September. The government has given firm instructions to all hotels on how to treat foreign guests and dignitaries. ##### Jackson Verified ### 8/10 Good #### vickoo 25 Jun 2015 Liked: Staff & service Disliked: Cleanliness #### 位置優美，設備配套有改善空間 酒店位置跟西湖相隔只有一條小橋，吃早餐時也能賞著西湖進餐，我是連住四晚的，每天變化不大，食物有點肥，當我走近欣賞西湖時，酒店跟小橋之間的小河給遊人掉下不少垃圾，折剎不少美麗的風景，設備方面，始終是一間老店，跟現代新建的酒店相比，有很多地方可以學習。一進房間，眼前的椅子是帶著古韻風味的實木坐倚，現代人當然離不開互聯網，整個酒店也能收到Wi-Fi，速度快又穩定，但在淋浴時就發現浴間的花灑頭的出水位有部份水在後面噴出及不能靈活移動，浴缸細，浴廉骯髒，還有一陣古怪的氣味，而提供給客人的沖泡類飲品，只有紅茶及綠茶，連咖啡也沒有，迷你吧的款式太少了，如多一點西湖特色食品會更好，另外酒店的房間送餐服務種類也太少了，就只有一頁紙，衣櫃是木制的，櫃內的顏色脫了不少，看起來的感覺有點骯髒，開床服務非常簡少，做不做也沒什麼差別，有點不得不提的是每次坐升降機的時侯，服務員總會向客人敬禮，非常有禮，整體而言，這間酒店還是值得再去，如能再改善一點點缺點，我想這間酒店會變得更完美。 ##### vickoo Verified ### 2/10 Terrible #### Phil 27 May 2015 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Worst hotel experience in China Bill Clinton and Mao Zedong may have stayed at this hotel, but they were undoubtedly given better rooms. Our tiny bedroom had reasonably comfortable twin beds, but hard wooden chairs without available legroom and a tiny bathroom with the smell of sewage and a shower that was accessed by crawling in next to the toilet and had a drain that was clogged when we arrived. The absolute low point of the room was the dirtiest carpet we've ever experienced in a hotel. The lake view was a tiny sliver "enjoyed" between buildings by craning over the edge of the room's small balcony. ##### Phil Verified ### 6/10 Okay #### monning 19 Apr 2015 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### 酒店的設備 需要重新裝修了， ##### monning Verified ### 10/10 Excellent #### FUK SING 9 Apr 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 80-hour trip in Hangzhou A 4-star hotel with 5-star service...A must stay if you like West Lake. ##### FUK SING Verified ### 8/10 Good #### 熟女 26 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 人員親切、飯店位置優，但設備較舊 人員態度優、親切有禮、早餐豐盛，唯沒提供刮鬍刀不甚方便可改善。因為位置佳、景色美，下次還是會選擇大華飯店。 ##### 熟女 Verified ### 8/10 Good #### Verified traveller 6 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities #### Amazing location on the bank of West Lake! This is an old-style Chinese hotel, but of the luxurious kind where only officials could stay in the past. Now it is open to the rest of us! It's not updated and modern, but very well-maintained and clean. The best part is the service. I have never experienced this level of service. Truly. The staff was friendly, helpful, and always available--in Chinese, at least. This is a great spot for a Chinese speaker. Another bonus was a free boat ride around the lake. ##### Verified traveller Verified ### 10/10 Excellent #### HUAJUNG 28 Dec 2014 Liked: Cleanliness, staff & service, room comfort #### Great and friendly customer service Excellent location and extremely friendly staff ##### HUAJUNG Verified ### 10/10 Excellent #### family of 4 4 Dec 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing location, stellar staff, best breakfast Our family had a wonderful 4 night stay at Da Hua. The location just cannot be beat - really, if you're going to Hang Zhou stay on the lake. We loved Da Hua. Yes, it's an older hotel, and it's got a great staff, phenomenal breakfast, and stunning views. The boat ride and grounds are awesome too! We will always choose Da Hua. ##### family of 4 Verified ### 10/10 Excellent #### Verified traveller 2 Dec 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We will stay this hotel next time Good location , very close to Xiwu and good service and very good manner . ##### Verified traveller Verified ### 10/10 Excellent #### Verified traveller 30 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place on West Lake We stayed only one night. It was great to wake up next to West Lake. The breakfast was great with a view to the lake. The staff was very helpful & organized a bus ticket for me. ##### Verified traveller Verified ### 10/10 Excellent #### Verified traveller 25 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A great surprise Very convenient location, just next to the Lake. All major dining and shopping areas are within walking distance, yet the environment of the hotel is still very quiet. Particularly the security arrangement is outstanding so that non-residents cannot access to the public area of the hotel. Out of expectation, there is a free cruise offerred to every customer on checkin. ##### Verified traveller Verified ### 8/10 Good #### yue 13 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 网站备注和实际情况不符，其他都很好。 hotel网站备注可以加床实际入住告知不能加，酒店由于在西湖边好像有单行线不是很好叫出租。其他服务及酒店餐饮都很好。 ##### yue Verified ### 10/10 Excellent #### Hanif 8 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice stay It was perfect ##### Hanif Verified ### 10/10 Excellent #### Keum Nam 2 Nov 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant surprise at the lakeside. Excellent location and superb service. Staff were very polite and helpful. Highly recommend it! ##### Keum Nam Verified ### 8/10 Good #### michael 30 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel next to the west lake Great location . Staff are generally service oriented. Minus points : 1\. Internet service intermittent and generally below standard for a hotel of this standard 2\. The TV channels work poorly as it's very hard to operate. Also no English business channels. ##### michael Verified ### 10/10 Excellent #### Jonry 16 Oct 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Service 硬體方面不錯，服務超好，不愧為浙江省級招待所! 但就是網路慢了點。 ##### Jonry Verified ### 8/10 Good #### YI 9 Oct 2014 Liked: Staff & service, property conditions & facilities #### 值得入住 地段非常好，步行至外婆家和绿茶才2-3分钟，服务很赞，房间设施也OK，就是房间有股讲不清楚的烟味吧 ##### YI Verified ### 10/10 Excellent #### Verified traveller 28 Sept 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很棒的服務 很棒的服務 ##### Verified traveller Verified ### 10/10 Excellent #### 西湖過客 8 Sept 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 員工卓越 所接觸的工作人員全都彬彬有禮、服務慇勤。我在網上預訂酒店,忽略了一些細微條款，飯店職員馬上主動幫忙聯絡網站負責人。大華在西湖邊,景觀和交通都十分方便,又有免費遊船服務,值得推介。 ##### 西湖過客 Verified ### 10/10 Excellent #### Vicky Lin 17 Aug 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 西湖必選 這是國民黨時期留下來的飯店，宋美齡曾多次下塌，絕佳的地點，就在西湖邊，絕佳的服務，每位客服都非常和善有禮！早餐超級豐富！還有免費遊船！住在裡面獲得像特權階級一般的禮遇！帶著兩個六歲以下的孩子入住四天，非常滿意，是到杭州的必選之選！ 但大部份的房間都沒有湖景，對這點請不要有太大的期待！ ##### Vicky Lin ---