Title: Four Seasons Hotel Hangzhou at West Lake Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Seasons Hotel Hangzhou at West Lake Luxury Hangzhou hotel connected to a shopping centre, steps from Hangzhou Botanical Garden ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/7527b879.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/c54dec69-cdf0-4c45-8496-f99e23ce6e06-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Ballroom](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/f43e8d71.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Courtyard Suite King | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/befd3c14.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premier Garden View Room King Bed | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/w8688h5789x0y3-19b69fc6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Four Seasons Hotel Hangzhou at West Lake offers a tranquil escape near Quyuan Park and Yui Fei Temple. Enjoy body wraps and facials at The SPA, relax in the garden, let kids play in the playground, and use high-speed WiFi. Guests consistently praise the excellent service. 9.8 Exceptional ## Popular amenities - Pool - Bar - Spa - Parking included - Breakfast available - Room service £467 includes taxes & fees 1 Dec - 2 Dec ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3754314&PinnedHotelID=3754314&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/f3aa8aa5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View Room King Bed 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 678 sq ft - City view - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/4eb99c7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panorama Garden View Room King ### Highlights Terrace Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - 861 sq ft - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/89b31773.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Garden View Room King Bed 10.0 Exceptional 3 reviews ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - 786 sq ft - Sleeps 4 - 1 King Bed ![Lagoon Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/71cdea14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lagoon Suite ### Highlights Garden Furnished patio Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 1399 sq ft - Sleeps 4 - 1 King Bed ![Room, 1 King Bed, Terrace (Garden) | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/205c93d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Terrace (Garden) ### Highlights Terrace Garden Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 786 sq ft - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/e5f597f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### West Lake Suite ### Highlights Garden Furnished patio Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 1508 sq ft - Lake view - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/e5f597f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lotus Suite ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV - 1292 sq ft - Water view - Sleeps 4 - 1 King Bed ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/b48222cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Garden View Room 2 Double Beds 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - 678 sq ft - Sleeps 4 - 2 Double Beds ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/b48222cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 2 Double Beds, Terrace (Garden) ### Highlights Terrace Garden Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 786 sq ft - Sleeps 4 - 2 Double Beds ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/89b31773.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Garden View Room 2 Double Beds ### Highlights Furnished balcony or patio Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV - 786 sq ft - Sleeps 4 - 2 Double Beds ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/175b54f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal West Lake Suite ### Highlights Garden Furnished patio Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds - 1399 sq ft - Sleeps 4 - 1 King Bed ![Courtyard Room King | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/5e80bc1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Courtyard Room King ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - Sleeps 4 - 1 King Bed ![Courtyard Suite King | Courtyard](https://images.trvl-media.com/lodging/4000000/3760000/3754400/3754314/5c252418.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Courtyard Suite King ### Highlights Separate sitting area Soundproofed Individually decorated Air conditioning Connecting rooms available Free cots/infant beds LCD TV Hypo-allergenic bedding - Sleeps 4 - 1 King Bed ## You may also like Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Four-Seasons-Hotel-Hangzhou-At-West-Lake.h3754314.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Four-Seasons-Hotel-Hangzhou-At-West-Lake.h3754314.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.25339%2C120.12191&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ZnwjOIShNH-iw8JKpvKKXFN2XNg=) 5 Lingyin Road, Hangzhou, Zhejiang, 310013 #### What's nearby - Hangzhou Botanical Garden - 1 min walk - 0.1 miles - Zhejiang University Yuquan Campus - 13 min walk - 0.7 miles - West Lake - 2 min drive - 1.2 miles - Lingyin Temple - 3 min drive - 1.7 miles - Hangzhou Tower Shopping Mall - 6 min drive - 3.8 miles #### Getting around - Huanglong Cave Station - 2 min drive - Hangzhou East Railway Station - 12 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 50 min drive #### Restaurants - ‪金沙厅 - ‬6 min walk - ‪WL Bistro - ‬9 min walk - ‪咬不得高祖生煎 - ‬11 min walk - ‪Starbucks - ‬8 min walk - ‪湛碧楼 - ‬15 min walk ## About this property ### Four Seasons Hotel Hangzhou at West Lake Luxury boutique hotel near Lingyin Temple Located close to Hangzhou Botanical Garden and Quyuan Park, Four Seasons Hotel Hangzhou at West Lake provides a terrace, a garden and a playground. Indulge in a body wrap, a facial and a body scrub at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, children's meals and al fresco dining. Yoga classes and fitness classes are offered at the gym; Four Seasons Hotel Hangzhou at West Lake also has a hair salon, an arcade/games room and dry cleaning/laundry services. Free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a bar and a business centre. Additional perks include: - An indoor pool, along with a lifeguard on site - Free self-parking - Limo/town car service, buffet breakfast (surcharge) and free bike hire - Express check-out, babysitting (surcharge) and smoke-free property Room features All 78 individually decorated rooms feature comforts, such as 24-hour room service and wet bars, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - Highchairs, baby baths and children's slippers - Hypo-allergenic bedding, down duvets and rollaway/extra beds (surcharge) - Rainfall showers, designer toiletries and separate baths/showers - LCD TVs with satellite channels and DVD players - Separate sitting areas, children's dinnerware and free infant beds ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/106000000/105810000/105804600/105804577/5ca8d719.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Four Seasons Hotel Hangzhou At Hangzhou Centre Downtown Hangzhou - Pool - Spa - Parking included - Free WiFi 10 Exceptional 21 reviews £243 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=105804577&PinnedHotelID=105804577&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1180000/1172300/1172294/dc900af6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hyatt Hangzhou Shangcheng - 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Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 60 reviews £248 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/c60dc0c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Hangzhou Westlake Shangcheng - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 483 reviews £90 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/5000000/4050000/4046400/4046327/2f2d2e90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Hangzhou Gongshu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 229 reviews £96 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=4046327&PinnedHotelID=4046327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3450000/3445600/3445595/93c5bf9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Plaza Royale Hangzhou Gongshu - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 354 reviews £86 includes taxes & fees 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free wired internet ### Parking and transport - Limo/town car service - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: CNY 308 for adults and CNY 154 for children - 2 restaurants - A bar/lounge - Couples/private dining ### Restaurants on site - Jin Sha Chinese Resaurant - WLB Restaurant ### Things to do - Arcade/game room - Fitness classes - Free bicycle rentals - Free children's club - Full-service spa - Gym - Indoor pool - Playground - Sauna - Steam room - Yoga classes ### Family friendly - Arcade/game room - Baby bath - Babysitting (surcharge) - Children's dinnerware - Children's games - Children's toys - DVD player - Free children's club - High chair - In-room cot - Indoor pool - Laundry facilities - Lifeguards on site - Playground - Rollaway/extra bed (surcharge) - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Lockers - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 3 meeting rooms - Business centre - Computer station - Conference centre (5,543 square foot of space) ### Outdoors - Garden - On a lake - Terrace ### Full-service spa - 9 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Couples treatment rooms - Facials - Hydrotherapy - Manicures/pedicures - Massage - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Accessible bathtub - Grab bar in bathtub - Handrails in stairways - Height-adjustable showerhead - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to lift - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa - Wheelchairs on site ### More - 1 building - 2 floors - Banquet hall - Built in 2010 - Lifeguards - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free cot - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Children's robes - Children's slippers - Designer toiletries - Dressing gowns - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - DVD player - IPod dock - LCD TV with satellite channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Wet bar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Electrical adapters - Free daily newspapers - Individual decor - Iron/ironing board - Laptop workspace - Phone - Safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Early check-in subject to availability An early check-in fee will be charged Late check-in subject to availability Late check-in fee for check-in between 3:00 PM and 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 292.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 308 for adults and from CNY 154 for children - Early check-in is available for a fee (subject to availability) - Late check-in fee for check-in between 3:00 PM and 6:00 PM - Late check-out is available for a fee (subject to availability) - Rollaway bed fee: CNY 292.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Four Seasons Hangzhou West Lake Four Seasons Hotel Hangzhou West Lake Four Seasons Hangzhou West Four Seasons Hangzhou At West Four Seasons Hotel Hangzhou at West Lake Hotel Four Seasons Hotel Hangzhou at West Lake Hangzhou Four Seasons Hotel Hangzhou at West Lake Hotel Hangzhou ## Frequently asked questions ### Does Four Seasons Hotel Hangzhou at West Lake have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Four Seasons Hotel Hangzhou at West Lake on 1 Dec 2025 start from £466.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hangzhou-Hotels-Four-Seasons-Hotel-Hangzhou-At-West-Lake.h3754314.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Seasons Hotel Hangzhou at West Lake pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Four Seasons Hotel Hangzhou at West Lake? > Self-parking is free at this property. ### What time is check-in at Four Seasons Hotel Hangzhou at West Lake? > Check-in start time: 3 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 3:00 PM to 6:00 PM for a fee. ### What time is check-out at Four Seasons Hotel Hangzhou at West Lake? > Checkout is at noon. Late checkout is available for a fee (subject to availability). ### Where is Four Seasons Hotel Hangzhou at West Lake located? > This family-friendly Hangzhou hotel is located in the historical district, within a 10-minute walk of Hangzhou Botanical Garden and Quyuan Park. Yui Fei Temple and Su Di Causeway are also within 1 mi (2 km). Huanglong Sports Center Station is 29 minutes by foot and Huanglong Cave Station is 30 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Seasons Hotel Hangzhou at West Lake Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 173 8 - Good 17 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.8/10 Staff & service ### 10/10 Amenities ### 9.8/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Monty 24 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful setting, idealic location. ##### Monty Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Li Jih Edwin 30 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Dinner at 金沙廳 was so impressive ![](https://a.travel-assets.com/ugc/hotel-reviews/B0A298EA6FC09D78819120D9FEF79D3BB0B46C481703945472076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/83394546C4F548A8C96AF36D11441BF4A24E2B001703945471604.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/AA31C1F2D37EC47D7F8E1C64DC23D2C2EAC05D3C1703945471917.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Li Jih Edwin Stayed 3 nights in Dec 2023 ### 10/10 Excellent #### Guoqing 9 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities The architecture design is aesthetic, especially like the garden design, harmonic fitting in the HangZhou ##### Guoqing Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### FENG 2 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities We love the service and property ##### FENG Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Mario 12 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bellissimo resort, ovviamente stanze, parti comuni, qualità del sevizio all’altezza di Four Seasons. Unica, invece l’attenzione e l’accoglienza riservataci. Dal general manager ,Sig Gianni Costa alle receptionist Mariah, Rebecca, Maggie e tutto lo staff, compreso il personale dei ristoranti. Questo è importante almeno quanto i letti comodissimi, le stanze confortevoli e le parti comuni bellissime. Tutto trasuda lusso discreto ed eleganza. Atmosfera magica. Esperienza che ricorderemo. Grazie grazie. ![](https://a.travel-assets.com/ugc/hotel-reviews/04e9d328-bf70-4579-89a3-a4f50f6ae534-1754973646621.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mario Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### MEI 28 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces! ##### MEI Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hoi Ching 22 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family. ##### Hoi Ching Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Hao 8 Jun 2025 Liked: Cleanliness, property conditions & facilities Highly recommended for those who enjoy Chinese traditional garden. Excellent service. ##### Hao Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### chen 3 Jun 2025 Liked: Staff & service, property conditions & facilities Best hotel in Hangzhou. Great location for west lake touring ##### chen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### chinching 23 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 杭州西子湖四季酒店確實讓人感動難望。 酒店全體員工都非常熱誠親切的服務,讓我們在酒店期間感受到以客為尊,賓至如歸。 我們期待秋天時再度拜訪西子湖四季酒店 ##### chinching Stayed 3 nights in May 2025 ### 10/10 Excellent #### Verified traveller 25 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort One of the best hotels in China! We definitely will return. ##### Verified traveller Stayed 6 nights in Nov 2024 ### 10/10 Excellent #### Patrick 14 Jan 2025 Beautiful building and grounds. Amazing service. ##### Patrick Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Roy 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service. I am a regular ##### Roy Stayed 3 nights in Nov 2024 ### 6/10 Okay #### Albert 15 Oct 2024 Liked: Cleanliness, staff & service, room comfort #### Not a great ROI This four reason is too expensive compared to the value it provides. The traffic around the hotel is terrible, getting in and out is difficult. ##### Albert Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Joanna 26 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good services and staffing. ##### Joanna Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Yajun 10 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities One of the best hotel ##### Yajun Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Qisheng 11 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities Must stay hotel next time ##### Qisheng Stayed 1 night in Jul 2024 ### 8/10 Good #### yasuhiro 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities 気持ちいいよ ##### yasuhiro Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Chen 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Jin sha restaurant needs improvement The hotel is awesome! The only thing that we do not like is the jin sha restaurant at the hotel. Before we checked in, I did a lot of research online and this restaurant is supposed to be one of the best places to get local hang zhou cuisine. But we are very disappointed by the quality of the food despite of the fact that it is very expensive. ##### Chen Stayed 2 nights in May 2024 ### 10/10 Excellent #### Irene 2 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Accessible to the lakefront, however, quite crowded during the day. ##### Irene Stayed 1 night in Mar 2024 ### 10/10 Excellent #### YAN 19 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice service, nice location near West Lake, and nice restaurant on site. ##### YAN Stayed 2 nights in Nov 2023 ### 10/10 Excellent #### YILIN 1 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel ##### YILIN Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Ching I 24 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 無價體驗 西湖靜謐之美 西湖美在靜謐感，覺只有住四季可以獨享這無價體驗。遊船不只包船，整個河道都是四季專屬，隱私又放鬆，真的很棒！ ##### Ching I Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Wing Chi 11 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good service and facility The environment is magnificent Very relaxing trip and place to stay ##### Wing Chi ### 10/10 Excellent #### Verified traveller 3 Oct 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was an excellent trip with friends. Worth revisiting. Boat trip arranged by the hotel was very good and swimming pool has excellent staffs. ##### Verified traveller Stayed 2 nights in Sep 2021 ## Expedia's Latest Trends ### Hotels > [Hotels near Kurfürstendamm](https://www.expedia.co.uk/Kurfurstendamm-Hotels.0-l6275075-0.Travel-Guide-Filter-Hotels) > > [Wyevalleycatering@MinersGL16](https://www.expedia.co.uk/Coleford-Hotels-The-Miners-Sling.h23029810.Hotel-Information) > > [Cheap Hotels in South London](https://www.expedia.co.uk/South-London-Hotels-Budget-Hotels.0-0-d6196831-tBudgetHotels.Travel-Guide-Filter-Hotels) > > [Kassandra Apartments](https://www.expedia.co.uk/Rhodes-Hotels-Kassandra-Apartments.h61609000.Hotel-Information) > > [Hotels in Sancerre](https://www.expedia.co.uk/Sancerre-Hotels.d6177524.Travel-Guide-Hotels) > > [Hotels near Monza Circuit](https://www.expedia.co.uk/Monza-Circuit-Hotels.0-l553248621532506069-0.Travel-Guide-Filter-Hotels) > > [Kingston Country Courtyard](https://www.expedia.co.uk/Wareham-Hotels-Kingston-Country-Courtyard.h91819948.Hotel-Information) > > [Hotels with Entertainment in Mallorca Island](https://www.expedia.co.uk/Mallorca-Island-Hotels-Hotel-With-Entertainment.0-0-d602317-thotelwithentertainment.Travel-Guide-Filter-Hotels) > > [Hotels in North Point](https://www.expedia.co.uk/North-Point-Hong-Kong-Island-Hotels.0-n12128-0.Travel-Guide-Filter-Hotels) > > [Paradisus Cancún – All Inclusive](https://www.expedia.co.uk/Cancun-Hotels-Paradisus-Cancun-All-Inclusive.h525789.Hotel-Information) > > [Spa Hotels in Southampton](https://www.expedia.co.uk/Southampton-Hotels-Spa-Hotels.0-0-d3245-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Leonardo Hotel Cork](https://www.expedia.co.uk/Cork-Hotels-Jurys-Inn-Cork.h13262.Hotel-Information) > > [TUI SUNEO Royal Kenz](https://www.expedia.co.uk/Port-El-Kantaoui-Hotels-Royal-Kenz-Thalasso-SPA.h9719601.Hotel-Information) > > [Hotels near National Exhibition Centre](https://www.expedia.co.uk/National-Exhibition-Centre-Hotels.0-l6046975-0.Travel-Guide-Filter-Hotels) > > [HiltonHotels Hotels in Chelmsford](https://www.expedia.co.uk/Chelmsford-Hotels-Hilton-Hotels.0-0-d11933--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Isle of Wight](https://www.expedia.co.uk/Destinations-In-Isle-Of-Wight-Spa-Hotels.0-0-d6046218-tSpaHotels.Hotel-Filter-Destinations) ### Flights > [Flights from Bishop's Stortford (STN) to Cork (ORK)](https://www.expedia.co.uk/lp/flights/stn/ork/london-to-cork) > > [Flights from Seattle (SEA) to London (LHR)](https://www.expedia.co.uk/lp/flights/sea/lhr/seattle-to-london) > > [Virgin Atlantic London (LHR) to Newark (EWR) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-heathrow-to-newark-liberty-intl-airport/vs/lhr/ewr) > > [Flights from Houston (HOU) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/hou/mco/houston-to-orlando) > > [Flights from Málaga (AGP) to Crumlin (BFS)](https://www.expedia.co.uk/lp/flights/agp/bfs/malaga-to-belfast) > > [Flights from Stopover](https://www.expedia.co.uk/lp/flights/553248635975869605/flights-from-stopover) ### Cars > [Enterprise Car Rentals In Bishops Waltham](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Bishops-Waltham.d6257676-c15.Car-Rental-Guide-Suppliers) > > [Car hire in Sheringham](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Sheringham.d602492.Car-Hire-Guide) ### Packages > [Queensland Holidays](https://www.expedia.co.uk/Queensland.d11184.Holidays-City-Breaks) > > [Kalamata Holidays](https://www.expedia.co.uk/Kalamata.d6052234.Holidays-City-Breaks) > > [St. Croix Island Holidays](https://www.expedia.co.uk/St-Croix-Island.d602171.Holidays-City-Breaks) ### General > [Visit Castel](https://www.expedia.co.uk/Castel.dx182481)