Title: Flyzoo Hotel - Alibaba Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Flyzoo Hotel - Alibaba Luxury hotel connected to a shopping centre in Hangzhou with 3 restaurants ![Daily buffet breakfast (CNY 98 per person)](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/0dd2323f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/5f5500b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hollywood Deluxe with Balcony | 1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/432adb39.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite | 1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/5a217557.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/a1cf86a5.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Flyzoo Hotel - Alibaba, guests enjoy luxury and practicality near Wulin Square. The terrace offers picturesque views, complementing three on-site dining venues. Visitors appreciate high-speed WiFi, dry cleaning, and luggage storage. 9.0 Wonderful ## Popular amenities - Bar - Room service - Breakfast available - Parking available - Gym - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov 29 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 30 - Dec 1](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 12 - Dec 14](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=37857496&PinnedHotelID=37857496&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/9dcf1b02.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand King 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - 280 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/bf7cc800.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Deluxe King ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - 388 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/11d60e13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Deluxe Twin ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - 388 sq ft - Sleeps 2 - 2 Large Single Beds ![Hollywood Deluxe with Balcony | Terrace/patio](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/36d9000c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hollywood Deluxe with Balcony ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - 452 sq ft - Sleeps 2 - 1 King Bed ![Deluxe Suite | 1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/ad208fb6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Separate bath and shower - 538 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Family Suite | 1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/5a217557.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Separate bath and shower - 667 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/11d60e13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Twin Room ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - Sleeps 2 - 2 Large Single Beds ![1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/b3108d81.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed, Non Smoking ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - Sleeps 3 - 1 King Bed ![ Premier Room | 1 bedroom, blackout curtains, soundproofing, iron/ironing board](https://images.trvl-media.com/lodging/38000000/37860000/37857500/37857496/w1185h889x1y0-9a2cb07d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premier Room ### Highlights Soundproofed Air conditioning TV Separate bedroom Blackout curtains Hairdryer Private bathroom Free bottled water - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Gongshu - Pool - Free WiFi - Restaurant - Air conditioning 10.0 Exceptional 2 reviews £99 includes taxes & fees 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-HANGZHOU-WULIN-GDA-HOTEL.h111623356.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=8ef4c822-5fea-4ff3-9255-f2141fa07a89&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 543 reviews £56 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=8ef4c822-5fea-4ff3-9255-f2141fa07a89&top_cur=GBP) Ad ![Bar (on property)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/114000000/113050000/113047100/113047006/1ae4fd8e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 5 reviews £365 includes taxes & fees 28 Dec - 29 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=8ef4c822-5fea-4ff3-9255-f2141fa07a89&top_cur=GBP) Ad ![View from property](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4330000/4326700/4326646/12e028fa_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Grand Hangzhou Wetland Park Resort Xihu - Pool - Spa - Kids pool - Parking included 8.6 Excellent 151 reviews £85 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hangzhou-Hotels-Sheraton-Grand-Hangzhou-Wetland-Park-Resort.h4326646.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=8ef4c822-5fea-4ff3-9255-f2141fa07a89&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Flyzoo-Hotel-Alibaba.h37857496.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Flyzoo-Hotel-Alibaba.h37857496.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.27939%2C120.03040&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j4Oq3_7aMJdZs_L7ADc3Gii0gj8=) Wenyixi Road / Jucheng Road, Yuhang District, Hangzhou, Zhejiang, 311121 #### What's nearby - Alibaba Xixi Park - 1 min walk - 0.0 miles - Xixi Wetland Park - 4 min drive - 1.4 miles - Lingyin Temple - 14 min drive - 9.0 miles - Hangzhou Tower Shopping Mall - 14 min drive - 9.7 miles - West Lake - 15 min drive - 9.4 miles #### Getting around - Yongfu Station - 3 min drive - West Railway Station - 22 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 59 min drive #### Restaurants - ‪Wagas - ‬12 min walk - ‪Burger King 汉堡王 - ‬3 min drive - ‪Starbucks Reserve 星巴克臻选 - ‬11 min walk - ‪Tims Hortons - ‬10 min walk - ‪余白·精致日本料理(亲橙里店) - ‬11 min walk ## About this property ### Flyzoo Hotel - Alibaba Luxury hotel located in Yuhang District Consider a stay at Flyzoo Hotel - Alibaba and take advantage of a terrace, a shopping centre on-site and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), self-parking (surcharge) and express check-out - Express check-in, a banquet hall and smoke-free property - Multilingual staff, a ballroom and a vending machine Room features All 289 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and sound-insulated walls. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - TVs with cable channels - Electric kettles and daily housekeeping ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/30000000/29060000/29050800/29050780/8a712302.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Haiwaihai Hotel Downtown Hangzhou - Pool - Free WiFi - Restaurant - Air conditioning 8.4 Very good 16 reviews £63 includes taxes & fees 4 Dec - 5 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=29050780&PinnedHotelID=29050780&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/17313c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 543 reviews £56 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/9000000/8770000/8767000/8766929/e135f6ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Azure Qiantang, a Luxury Collection Hotel, Hangzhou Qianjiang New Town - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 69 reviews £119 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=8766929&PinnedHotelID=8766929&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/112000000/111720000/111719100/111719005/3523319d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pagoda Hotel Hangzhou Zijingang Xihu - Parking included - Free WiFi - Restaurant - Air conditioning 9.6 Exceptional 5 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=111719005&PinnedHotelID=111719005&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/93000000/92030000/92028100/92028018/85332487.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Joy Hotel Xihu - Parking included - Breakfast available - Laundry - Toys/games 10 Exceptional 1 review [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=92028018&PinnedHotelID=92028018&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89910000/89909200/89909199/0047c2b0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Nostalgia S Hotel(Hangzhou West Lake & Lingyin Temple） Xihu - Parking included - Free WiFi - Air conditioning - Gym 10 Exceptional 4 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=89909199&PinnedHotelID=89909199&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3450000/3445600/3445595/93c5bf9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Plaza Royale Hangzhou Gongshu - Pool - Kids pool - Parking included - Free WiFi 9.0 Wonderful 357 reviews £80 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3445595&PinnedHotelID=3445595&HadPinnedHotel=true®ionId=-1&adults=2) ![Children’s area](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/df54ae9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Hangzhou ICC by IHG Downtown Hangzhou - Pool - Hot tub - Spa - Parking included 8.8 Excellent 165 reviews £81 includes taxes & fees 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) ![Dining](https://images.trvl-media.com/lodging/75000000/74270000/74264600/74264513/66f05db9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fly Zoo Hotel Yuhang District - Parking included - Gym - Breakfast available - Business services [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=74264513&PinnedHotelID=74264513&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/28000000/27670000/27665500/27665490/360d5a4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Marriott Executive Apartments Hangzhou Yuhang Yuhang District - Pool - Parking included - Free WiFi - Restaurant 9.6 Exceptional 19 reviews £65 includes taxes & fees 30 Nov - 1 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=27665490&PinnedHotelID=27665490&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (CNY 60 per night; includes in/out privileges) ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 98 for adults and CNY 49 for children - 3 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - 24-hour gym - Shopping centre ### Family friendly - Children's toys - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Lockers - Luggage storage - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - 2 meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - Ballroom - Banquet hall - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Room service ### More - Air conditioning - Iron/ironing board on request - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 1000.0 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 98 for adults and from CNY 49 for children - Self-parking fee: CNY 60 per night (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Flyzoo Hotel Alibaba Flyzoo Hotel - Alibaba Hotel Flyzoo Hotel - Alibaba Hangzhou Flyzoo Hotel - Alibaba Hotel Hangzhou ## Frequently asked questions ### Is Flyzoo Hotel - Alibaba pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Flyzoo Hotel - Alibaba? > Self-parking is available for CNY 60 per night. ### What time is check-in at Flyzoo Hotel - Alibaba? > Check-in start time: 2:00 PM; check-in end time: anytime. ### What time is check-out at Flyzoo Hotel - Alibaba? > Checkout is at noon. ### Where is Flyzoo Hotel - Alibaba located? > Located in Yuhang District, this luxury hotel is steps from Alibaba Xixi Park and 2.4 mi (3.9 km) from Xixi Wetland Park. Zhejiang University Zijingang Campus and National Wetland Museum of China are also within 6 miles (10 km). Jinchang Road Station is 24 minutes by foot and Haichuang Park Station is 24 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Flyzoo Hotel - Alibaba Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 23 8 - Good 8 6 - Okay 1 4 - Poor 1 2 - Terrible 1 ### 9.8/10 Cleanliness ### 9.4/10 Staff & service ### 9.6/10 Amenities ### 9.4/10 Property conditions & facilities ### 9.6/10 Eco-friendliness ### 10/10 Excellent #### Julie 16 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very high tech oriented hotel. Excellent breakfast buffet. Love to stay again. ##### Julie Stayed 1 night in May 2025 ### 10/10 Excellent #### AHMED 28 May 2025 Liked: Cleanliness Very futuristic hotel ##### AHMED Stayed 2 nights in May 2025 ### 10/10 Excellent #### shuou 22 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay in Hangzhou after changing 3-4 different hotels ##### shuou Stayed 1 night in May 2023 ### 10/10 Excellent #### FJ 25 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent stay. Nice room. Very good breakfast. Very clean. Will definitely stay there again. ##### FJ Stayed 3 nights in Apr 2023 ### 8/10 Good #### Tuan Keong 30 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am ##### Tuan Keong Stayed 1 night in Jun 2023 ### 2/10 Terrible #### Takayuki 3 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The hotel is out in nowhere (false advertisement) I chose this hotel as advertised as "one mile from the city center" on the strength of its proximity to downtown. It turned out that it was some 10 miles away from the city. Upon inquiry the front desk staff just told us to "ask Expedia." So we called the customer service of the Hotels.com. After one-hour conversation, all the service rep could tell us was "we've been trying to contact the hotel but it doesn't take our call. Why don't you cancel the current reservation and book another one on our website?" We were too tired to do so after the long journey, so we checked in. But the inconvenient location of the hotel completely spoiled our travel plan. The customer service sent me a few emails, promising to get back to us within 48 hours, but it never did. The hotel was otherwise acceptable, but the terrible experience caused by the false advertisement simply cancel out everything else. ##### Takayuki Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### YU 3 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 未來有機會會再去住, 餐飲很好, 服務很好, 唯走廊隔音稍差, ##### YU Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### María Deyanira 28 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente hotel Extrairdinario servicio y hotel ##### María Deyanira Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### wonjun 29 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities #### 주플라이 알리바바 인근 비즈니스 트윈배드룸타입이였는데 방이 두개 별도 되어있었고, 화장실도 2개로 편했습니다. 다만 냉장고가 없었고(스캔하여 로봇서비스), 겍실 내 영어 번역이 없어서 중국어를 몰라서 좀 어려웠습니다. 추가로 조식은 괜찮았고, 알리바바 a타운과 매우 근접하며 인근에 식당 많이 있습니다. ##### wonjun Stayed 2 nights in Mar 2024 ### 10/10 Excellent #### Hoi Yan 10 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 地方新淨，智能化服務，我會比4.5星星 ##### Hoi Yan Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Verified traveller 24 Nov 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 最高 今までに宿泊したことのないタイプのホテルです。 快適でした。 但し、HOTELS.COMの地図の場所が違う。 ##### Verified traveller Stayed 2 nights in Nov 2020 ### 10/10 Excellent #### YONGKUG 1 Jun 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 깨끗한 내부와 현대식 시스템을 갖춤. 단지 서호에서 택시비 100위안거리가 아쉬움. ##### YONGKUG Stayed 1 night in May 2020 ### 10/10 Excellent #### Chao 10 Apr 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 很好的酒店，有机器人送水到房间。 ##### Chao Stayed 1 night in Apr 2020 ### 10/10 Excellent #### Verified traveller 8 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the design, cleanliness, and location ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### PAOCHEN 16 Oct 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常滿意的住宿體驗 這是一次印象深刻的住宿體驗。房間本身的寬敞舒適及設計感已在水準之上，智能設備的即時性及趣味性又大大加分。服務人員雖然較少，但親切熱情及專業程度毫不遜色。餐廳的手藝不錯。位置雖不在鬧區，但週邊的街區及親橙里購物中心可以滿足餐飲購物及娛樂的需求。整體來說是我樂意推薦的選擇。 ##### PAOCHEN Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Verified traveller 30 Sept 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### Interesting concept, but still experimental If you are not Chinese citizen or long-term resident, you don't get to enjoy much. Self-checkin is only for guests with a Cinese ID card, so foreigners need to br checkedbin manually, and they do not even have a piece of paper to give you for the room # or wifi pass. If you are a foreigner, again, you don't get to use Alipay, so you cannot use vending mac/ine, you cannot order roomservice etc. I don't speak Chinese, and the smart speaker in the room only understand Cinese. Face recognition key was convenient, but nothing notable. Nowadays, the China government is restricting foreigners w/o Cinese bank account to use mobile paymebt apps, so this place is not for visitors. Self check in was more efficient at CitizenM than here. Without Alipay, again, you don't get to enjoy the nearby shopping mall either. Besides those, breakfast was very very good. ##### Verified traveller Stayed 1 night in Aug 2019 ### 10/10 Excellent #### sh, 東京 27 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 施設が綺麗でよかったです ##### sh Stayed 4 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 7 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 先端AI技術の体験ができた ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Gan Ping 7 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beyond robotic. Great! Amazing stay ( 22/8/2019) to explore the technology and the comfort level is beyond and above the similar ranking hotel. I want to praise the lady officer who helped me to search & book restaurant in Hangzhou city, ordered the taxi service to send us there, even monitored the restaurant booking status and willing to update me via her WeChat. Obviously, it’s not a robotic environment when you need human touch. The officers ( including one more senior gentleman, her superior, I guess) were there to assist to meet my needs, it’s beyond their hotel provision but they gave me the good impression about the hospitality and feel good. Thanks you, you know who you are. ##### Gan Ping Stayed 1 night in Aug 2019 ### 10/10 Excellent #### Verified traveller 6 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The robot for coffee and cocktail is cool. ##### Verified traveller Stayed 5 nights in Jul 2019 ### 8/10 Good #### Verified traveller 7 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Modern, clean, high tech and comfort. Beside hotel have mall and supermarket. ##### Verified traveller Stayed 1 night in Jul 2019 ### 8/10 Good #### Verified traveller 3 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities AI experience is refteshing! The tutorial of how to use the facility is in Chinese. Those who do not soeak the language may not get to enjoy them. ##### Verified traveller Stayed 1 night in Jun 2019 ### 10/10 Excellent #### shuou 17 Jun 2025 ##### shuou Stayed 1 night in Jun 2025 ### 8/10 Good #### Dalibor 4 Jun 2025 ##### Dalibor Stayed 1 night in Jun 2025 ### 4/10 Poor #### Michael 24 Jul 2023 Liked: Cleanliness Disliked: Property conditions & facilities ##### Michael Stayed 1 night in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Aldwark Manor Estate](https://www.expedia.co.uk/York-Hotels-Aldwark-Manor-Estate.h796069.Hotel-Information) > > [Townhouse No 12](https://www.expedia.co.uk/Huddersfield-Hotels-Townhouse-No-12.h24183104.Hotel-Information) > > [Knockomie Hotel](https://www.expedia.co.uk/Forres-Hotels-Knockomie-Hotel.h18672837.Hotel-Information) > > [Vale do Lobo Resort](https://www.expedia.co.uk/Almancil-Hotels-Vale-Do-Lobo-Resort.h2921.Hotel-Information) > > [The Zanzibari](https://www.expedia.co.uk/Nungwi-Hotels-The-Zanzibari.h6446682.Hotel-Information) > > [The Gallivant](https://www.expedia.co.uk/Rye-Hotels-The-Gallivant.h1383273.Hotel-Information) > > [The Diplomat Hotel](https://www.expedia.co.uk/London-Hotels-The-Diplomat-Hotel.h2542523.Hotel-Information) > > [Likya Pavilion Hotel](https://www.expedia.co.uk/Kas-Hotels-Likya-Pavilion-Hotel.h14583518.Hotel-Information) > > [The Fullerton Hotel Sydney](https://www.expedia.co.uk/Sydney-Hotels-The-Fullerton-Hotel-Sydney.h284308.Hotel-Information) > > [Radisson Blu Hotel, Antwerp City Centre](https://www.expedia.co.uk/Antwerp-Hotels-Radisson-Blu-Astrid-Hotel.h65188.Hotel-Information) > > [Hotels near Lough Neagh](https://www.expedia.co.uk/Lough-Neagh-Hotels.0-l6086725-0.Travel-Guide-Filter-Hotels) > > [Hostels Seven Sisters](https://www.expedia.co.uk/Seven-Sisters-Hostels.d3000387014-aaHostels.Travel-Guide-Accommodation) > > [Rothay Garth](https://www.expedia.co.uk/Ambleside-Hotels-Rothay-Garth.h88796834.Hotel-Information) > > [Hotels in Nashville](https://www.expedia.co.uk/Nashville-Intl-Airport-Hotels.0-aBNA-0.Travel-Guide-Filter-Hotels) > > [Coral Suites & Spa](https://www.expedia.co.uk/Arona-Hotels-Coral-Suites-Spa.h1427671.Hotel-Information) > > [NHHotels Hotels in London](https://www.expedia.co.uk/London-Hotels-NH-Hotels.0-0-d178279--bNHHotels.Travel-Guide-Filter-Hotels) > > [Tribe Paris Batignolles](https://www.expedia.co.uk/Paris-Hotels-Tribe-Paris-Batignolles.h34484.Hotel-Information) > > [Voile Bleue Boutique Hotel](https://www.expedia.co.uk/Pointe-Aux-Piments-Hotels-Voile-Bleue-Boutique-Hotel.h9440831.Hotel-Information) > > [Serita Beach - All Inclusive](https://www.expedia.co.uk/Hersonissos-Hotels-Serita-Beach-All-Inclusive.h2457743.Hotel-Information) ### Flights > [Flights from Leeds (LBA) to Sommacampagna (VRN)](https://www.expedia.co.uk/lp/flights/lba/vrn/leeds-to-verona) > > [Flights from Manchester (MAN) to Oban (OBN)](https://www.expedia.co.uk/lp/flights/man/obn/manchester-to-oban) > > [Flights from Gatwick (LGW) to Da Nang (DAD)](https://www.expedia.co.uk/lp/flights/lgw/dad/london-to-da-nang) ### Cars > [Hertz Destinations In Florida](https://www.expedia.co.uk/Hertz-Destinations-In-Florida.d211-c40.Car-Rental-Destination-Suppliers) ### Activities > [Things to do in Luton](https://www.expedia.co.uk/Things-To-Do-In-Luton.d2151.Travel-Guide-Activities) ### Packages > [Toronto Holidays](https://www.expedia.co.uk/Toronto.d178314.Holidays-City-Breaks)