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Reviews of a&o Hamburg City - Hostel

a&o Hamburg City - Hostel
Spaldingstrasse 160, Hamburg, HH

Reviews

6.8
Rating 10 - Excellent. 152 out of 1002 reviews" "
Rating 8 - Good. 376 out of 1002 reviews" "
Rating 6 - Okay. 258 out of 1002 reviews" "
Rating 4 - Poor. 118 out of 1002 reviews" "
Rating 2 - Terrible. 98 out of 1002 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Unacceptable dormitory set up
I stayed on other a&o hostels without any problem. At a&o Hamburg city I faced a big issue. They have designed a double bed with 2 twins mattresses. It's terrible to sleep with a stranger in a distance less than 20cm. It's unacceptable to have this kind of bed because it violates privacy,hygiene and personal space. Everyone in a dormitory should have its own bed. Not sleeping in a double bed with a stranger.
Stayed 2 nights in Feb 2024

8/10 Good

Rashmi

Stayed 3 nights in Feb 2024

6/10 Okay

Melvie Anthony

Travelled with partner
The room that was given to us is facing the main street, thus , traffic noise is inevitable. I was hoping the room is at least soundproof but it isn’t. Everything is basic. Breakfast is meh.
Stayed 1 night in Dec 2023

6/10 Okay

Maricarmen

Check-in is very slow.
Stayed 3 nights in Nov 2023

2/10 Terrible

thiha

Stayed 1 night in Nov 2023

10/10 Excellent

Briony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A hostel highlight! The room was spacious, clean and had a lovely view. Only a short walk from the station. Couldn’t recommend these guys enough!
Stayed 2 nights in Sep 2023

10/10 Excellent

KONRAD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
It's okay
I don't personally stay in many hotels, however for the money paid, this was okay at best. Noise Insulation isn't great, you can hear what is happening outside of your room rather easily and it did disturb us a few times. Bed Comfort wasn't fantastic, the mattresses are simple foam with a blue sheet over them, which you stick to if the weather is mildly warm. The actual pillow and blanket was rather disappointing. I did sustain some neck pain due to the very loose pillows. Normal beds that weren't bunks, were better. Same mattress, however, which especially did not help the heat that just swept over Hamburg that week. For washing facilities, they're okay, however the shower felt rather unclean with a large amount of brown stains on the wall. The cubicle was also very cramped with very little room. Room Service did come by each day and provide new towels however, which was nice. The room was adequately equipped with a table, chairs, and a TV, which comes in useful should you have something to plug in and watch, however with the room having capacity for 6 people, we were only provided 2 towels initially, and had to retrieve more from the reception desk. Windows only hinge open slightly, which can be a pain if you want a breeze to come through. All in all, it's okay if you're not too fussy. If you're travelling alone or with one other, you'll be happy enough with what's provided, if you're coming in late and leaving early in the morning, and just need a quick stayover.
Stayed 7 nights in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

8/10 Good

Robert

Stayed 1 night in Sep 2023

10/10 Excellent

TOUSEEF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Most of this property is very clean and tidy . Most staff were cordial a few staff members behind booking in counter a bit rude and insensitive
Stayed 3 nights in Aug 2023

8/10 Good

Joseph Yaw

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
No problem
Stayed 1 night in Aug 2023

10/10 Excellent

Klaudia

Stayed 3 nights in Jul 2023

6/10 Okay

KORAY

Travelled with family
Disliked: Cleanliness
Ask yourself if you stay with kids
Hair everywhere, not enough towels. Even I booked for 4, linens for kids’ beds were not put on the beds. Totally disaster for me.
Stayed 1 night in Jun 2023

8/10 Good

Pietsje

Stayed 1 night in Jun 2023

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fun with friendly staff. Location is close to the train and the bus station but not much else
Stayed 2 nights in May 2023

10/10 Excellent

Karell

Stayed 2 nights in May 2023

8/10 Good

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying in hostels since my visit to Germany, and this is an improvement over the last hostel. More spacious rooms, bunk beds, and it was all men in the room. The elevators/lifts were faster. What I didnt like was some teenagers staying at the hostel were rowdy. I would stay here again, and I probably will.
Stayed 1 night in May 2023

4/10 Poor

Majeed

Travelled with family
Disliked: Staff & service
No parking!
There is no parking available misleading descriptions. Off the street paid parking.
Stayed 3 nights in Dec 2022

10/10 Excellent

Muhammad

Stayed 2 nights in Nov 2022

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. It's value for your money, totally! The check-in process was a bit slow because there were a lot of people (we arrived around 7 pm). The staff was very helpful and the room was what we needed for 1 night.
Stayed 1 night in Sep 2022

8/10 Good

Mustafa

Stayed 7 nights in Sep 2022

10/10 Excellent

Ruslan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

10/10 Excellent

JORDAN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel , good facilities Staff were a bit slow when we were waiting for drinks
Stayed 4 nights in Aug 2022

6/10 Okay

Muhammad

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

6/10 Okay

Andre

Stayed 7 nights in May 2022

6/10 Okay

Hesham

Travelled with group
Liked: Cleanliness
Too crowded place and the lifts were not working. the building and its corridors look like a maze.
Stayed 1 night in May 2022

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
No sheets not acceptable for £60/night
Stayed 3 nights in Apr 2022

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Jaseena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

2/10 Terrible

Sinan

Stayed 1 night in Feb 2022

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Why arent UK hotels such good value!
Fantastic value for money, very clean and good facilities although the bar was closed due covid. Only downside the place is a rabbit warren in terms of finding your room. Make sure you take the right stair case for your particular room number. Spacious comfortable rooms and personally i loved the modern industrial decor.
Stayed 1 night in Jan 2022

2/10 Terrible

Sinan

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Reception was horrible.
Stayed 1 night in Sep 2021

10/10 Excellent

KASHIF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was an amazing experience to be at this hotel.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget stay
Great hostel! We stayed in a twin room and a great price. Easy check in and out, very welcoming. Nice lounge area with bar which had pool tables and other play equipment. Reasonable bar prices. Also a children's area, working area and laundering area which adds more to the hostel. Room was pleasant - good size and clean, comfy beds and shower worked well. WiFi worked well and great location. Perfect budget stay for anyone who needs.
Stayed 4 nights in Oct 2020

10/10 Excellent

shoaib

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for miney
Stayed 1 night in Oct 2020

10/10 Excellent

shoaib

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
I've stayed at several A&O's and I have always appreciated their value and cleanliness for our family of 4. This property, however, was dirty. I had to clean dust and grime off the bunk bed frame before allowing my children to climb in. The windows and sills were disgustin. Someone had traced messages in the dirt. The radiator was coated in dust and dripped with food. It is clear that there is a culture with cleaning staff that needs to change. I think there is no excuse for not cleaning properly, particularly in the Covid era. Get you act together!
Stayed 1 night in Jul 2020

8/10 Good

Fahad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Jeff, Manchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay with A & O when we go to Germany, never disappointed, excellent.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place a lovely facilities. problem getting taxis
Stayed 3 nights in Sep 2019

8/10 Good

Albert, Tucson AZ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostel provided a clean, comfortably-furnished individual room with en-suite bathroom and shower. Staff was very helpful. Breakfast seemed a bit over-priced compared to what was available in the neighborhood. Location was convenient to the Berliner Tor metro station, which is well-connected to the rest of the city.
Stayed 6 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Good location before going to the Wacken Open Air festival
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
not enough personnel for Check-in. We went to the bar while I was talking to a stranger with money in hand to buy a drink but the waiter didn't even bother or talk to us. I asked for an early check-in and once we got to our room, the door was opened and it was in the middle to be cleaned. we had to wait 15 minutes to get our room
Stayed 1 night in Aug 2019

2/10 Terrible

Lindanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A short distance from the railway and central bus despots. A reasonable walk from the center of town.Fairly quiet. I have stayed here 3 times this year, I wouldn't have come back if I didn't like it.
Stayed 4 nights in Jun 2019