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Reviews

3.7/5 Good
18 reviews
"Very nice stay overall. The dinner courses were delicious, and they served many ..."

Amenities

  • Free WiFi
  • Free parking
  • Air Conditioning
  • Breakfast Available

Map

What's nearby

  • Popular Location
    Hakone Gora Park
    4 min walk
  • Popular Location
    Hakone Open Air Museum
    19 min walk
  • Restaurant
    箱根強羅公園 Cafe Pic
    5 min walk
  • Restaurant
    カフェレストラン旬幸
    5 min walk

Choose dates to view prices

Book online or call:

020 3564 4853
  • Superior Room, 1 King Bed, Private Bathroom

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 1 King Bed
    More details
  • Superior Room, Non Smoking, Shared Bathroom

    Room Amenities

    • Sleeps 4
    • 4 Single Futons
    More details
  • Luxury Room, Private Bathroom

    Room Amenities

    • Mountain view
    • Sleeps 6
    • 2 Single Beds and 4 Single Futons
    More details
  • Deluxe Room, Private Bathroom

    Room Amenities

    • Mountain view
    • Sleeps 3
    • 2 Single Beds and 1 Single Futon
    More details
  • Superior Twin Room, Private Bathroom

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Twin Room, 2 Single Beds, Non Smoking, Shared Bathroom

    Room Amenities

    • Sleeps 2
    • 2 Single Beds
    More details
  • Twin Room, Private Bathroom

    Room Amenities

    • Mountain view
    • Sleeps 2
    • 2 Single Beds
    More details
  • Standard Room, Non Smoking, Shared Bathroom

    Room Amenities

    • Sleeps 3
    • 3 Single Futons
    More details

About this area

Hakone

Located in Hakone's Gora neighbourhood, Yutorelo-an is in the historical district and near a train station. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Ōwakudani. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena.

Popular Location

What's nearby

  • Hakone Gora Park - 4 min walk
  • Hakone Open Air Museum - 19 min walk
  • Hakone Kowakien Yunessun - 19 min walk
  • Ōwakudani - 3 min drive
  • Hakone Ropeway - 3 min drive

Getting around

  • Kowakidani Station - 7 min drive
  • Hakone Gora Station - 12 min walk
  • Tokyo (NRT-Narita Intl.) - 150 min drive

Restaurants

  • 箱根強羅公園 Cafe Pic - 5 min walk
  • カフェレストラン旬幸 - 5 min walk
  • 箱根強羅公園 白雲洞茶苑 - 7 min walk
  • 箱根写真美術館 カフェ Plaisir de l'oeuf - 8 min walk
  • Paseo - 9 min walk

About this property

Yutorelo-an

3.5-star Hakone ryokan in Gora, walk to Hakone Gora Park
Along with a 24-hour front desk, this smoke-free ryokan has multilingual staff and a fireplace at reception. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include free train station drop-off and a vending machine. All 34 rooms offer free WiFi, fridges and flat-screen TVs.
Yutorelo-an offers 34 forms of accommodation with air conditioning. Flat-screen televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe).

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free return train station shuttle

Food and drink

Full breakfast available for a fee daily 7:30 AM–9 AM: JPY 1870 for adults and JPY 1870 for children

Things to do

Shopping

Family friendly

Fridge

Conveniences

Lift
Vending machine
Water dispenser

Guest services

24-hour front desk
Daily housekeeping
Multilingual staff

Languages spoken

Chinese
Japanese

Spa

Indoor mineral hot springs (onsen)
Yukata (Japanese robe)

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Heating

Entertainment

flat-screen TV

Food and drink

Fridge

Policies

Check-in

Check-in between 3 PM - 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

  • This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation.
  • Guests booked in Half Board rates must check-in by 7 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Guests with dietary restrictions or food allergies should contact this property 3 days in advance. Please contact the property using the information on the reservation confirmation received after booking.
  • Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast. Please contact the property using the information on the reservation confirmation received after booking.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The mandatory destination fee comprises the bathing tax for hot springs usage. This fee is charged to guests age 12 and older, collected at the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 1870 for adults and JPY 1870 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities. For more details, please contact the property using the number on the reservation confirmation received after booking.

We should mention

This property offers transfers from the train station. Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for private bath/onsen. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Property is also known as

  • Yutorelo-an Ryokan
  • Yutorelo-an Hakone
  • Yutorelo-an Ryokan Hakone
3.7
5 - Excellent
8
4 - Good
3
3 - Okay
4
2 - Mediocre
0
1 - Poor
3
3.7
Cleanliness
3.9
Service and Staff
5.0
Amenities
3.8
Property condition

4/5 Good

  • Liked: Staff & service, amenities

Very nice stay overall. The dinner courses were delicious, and they served many interesting, seasonal Japanese dishes. Very good quality sashimi. Room was clean, with nice view of the garden. Friendly and helpful staff. It was raining when we checked out, but the staff very kindly gave us an umbrella to take with us. Facilities are a little old, however.

Stayed 1 night in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Friendly Service

Beautiful place with lovely hot onsen. Amazing traditional dinner and breakfast. Free coffee in reception and shuttle back to Gora. Only downside was slightly hard futon and no blinds to block light coming from front path (but this turned off about 11 PM). Highly recommended.

Stayed 1 night in Oct 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel with excellent views

Fantastic stay! My friend and I booked what I would call a honeymoon suite on the 3rd Floor (Luxery Room, Private Bathroom, Twin Beds). The room was massive and had a private soaking tub on our balcony. Another great added bonus was that they provide shuttle service from Gora Station. We just used the pay phone when we arrive and the driver was there within 5 minutes. If you're feeling adventurous, it's also easy to take the funicular up the mountain a couple of stops and then do the very short walk to the hotel. Our room also had a spectacular view of the mountains, even on a rainy day. Would highly recommend this hotel!

Stayed 1 night in Sep 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

素泊まりは学生にお手頃な値段でいいお部屋に泊まれます!

とても綺麗な館内で過ごしやすかったです。 ですがシャワーの水圧がもの凄く強過ぎて顔を流すのに桶に入れるか腕を極限まで伸ばさないと痛くて流せないのがちょっと大変でした、、。 素泊まりで予約していて、周辺で夕食を食べようとしていたのですが、全て遠くて夕食は付けるべきだと思いました。 ただ当日にも人数の空きがあれば出来るそうなので予約しようとしたのですが、16時までしか受け付けていなかったので予約できず残念でした。 これは自分達のミスなので食べたかった!という残念な気持ちでした。写真はとても美味しそうです! 夏でも山の中なので涼しく、足湯も適温で気持ちよくて過ごしやすいです! 行きも帰りも無料送迎バスに乗せてもらい強羅駅〜ホテルまで送って頂けます! 歩いて行ける距離ですが傾斜が滑り台くらいの角度なのでキツイと思います。

Stayed 1 night in Aug 2019

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