Title: Yushintei Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Yushintei Riverside ryokan in Hakone with free parking ![Hot springs](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/6e13c564.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/58bfbea4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/894b5e5c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/ecaeb8f4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/b3673257.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Yushintei Ryokan, by a quiet river, offers a true escape. Relax in the indoor mineral hot spring and enjoy free in-room WiFi. Practical amenities include luggage storage and a front-desk safe for a worry-free stay. VIP Access 8.6 Excellent ## Popular amenities - - Housekeeping - Air conditioning - Parking included - Free WiFi £101 4 Dec - 5 Dec VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Nov 27 - Nov 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 28 - Nov 29](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-29&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 5 - Dec 7](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 11 of 11 rooms ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/a9996996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with Shared Bathroom 8.0 Very good 2 reviews ### Highlights Air conditioning Fridge TV Bidet Satellite channels In-room safe Daily housekeeping - 161 sq ft - Sleeps 3 - 3 Single Futons ![Japanese-Style Standard Twin Room with Open-Air Bath | In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/1215b149.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Twin Room with Open-Air Bath 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge TV Hairdryer Hydromassage showerhead Spring-water bath Private bathroom Separate bath and shower - 581 sq ft - Sleeps 3 - 3 Single Futons ![Superior Twin Room with Tatami Area and Open-Air Bath | In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/699cffe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room with Tatami Area and Open-Air Bath 10.0 Exceptional 4 reviews ### Highlights Air conditioning Fridge TV Hairdryer Hydromassage showerhead Spring-water bath Private bathroom Separate bath and shower - 549 sq ft - Sleeps 2 - 2 Single Beds ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/a9996996.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with Shared Bathroom - SPO 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge TV Bidet Satellite channels In-room safe Daily housekeeping - 161 sq ft - Sleeps 3 - 3 Single Futons ![Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking | In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/7536fe30.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Tatami Area and Open-Air Bath (Toki), Non Smoking ### Highlights Air conditioning Fridge TV Hairdryer Hydromassage showerhead Spring-water bath Private bathroom Separate bath and shower - 613 sq ft - Sleeps 2 - 2 Single Beds ![Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking | In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/41453df9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room with Tatami Area and Open-Air Bath (Ai), Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge TV Hairdryer Hydromassage showerhead Spring-water bath Private bathroom Separate bath and shower - 613 sq ft - Sleeps 2 - 2 Single Beds ![Dining](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/96539ab4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Standard Room with Shared Bathroom - Sleeps 3 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/10dc57e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Twin Room with Open-Air Bath (Toki) - Sleeps 2 ![Private kitchen | Fridge](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/2030393d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room With Open-Air Bath (Sawarabi) - Sleeps 3 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/3f0f53a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Superior Twin Room with Open-Air Bath (Kohaku) - Sleeps 2 ![In-room safe, free WiFi](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/90f2ee5d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Western Style Twin Room With Open-Air Bath (Ai) - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Yushintei.h15231511.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Yushintei.h15231511.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22726%2C139.09251&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DZ1UV2uV5rJGu41nMDKdGvr_zks=) Yumotochaya 193, Hakone, Kanagawa, 250-0312 #### What's nearby - Tamadare Falls - 4 min walk - 0.3 miles - Gyokuren Shrine - 6 min walk - 0.4 miles - Sounji Temple - 15 min walk - 0.8 miles - Hakone Toy Museum - 16 min walk - 0.9 miles - Tokoan Kumano Gongen - 4 min drive - 1.2 miles #### Getting around - Kowakidani Station - 12 min drive - Hakone Yumoto Station - 17 min walk - Tokyo (HND-Haneda) - 87 min drive #### Restaurants - ‪囲炉裏茶寮八里 - ‬4 min drive - ‪はつ花そば 本店 - ‬13 min walk - ‪茶のちもと - ‬13 min walk - ‪箱根浪漫亭湯本店 - ‬13 min walk - ‪たまだれ庵 - ‬5 min walk ## About this property ### Yushintei Ryokan near Hakone Kowakien Yunessun Yushintei provides an outdoor public bath (no minerals) and more. For some rest and relaxation, visit the outdoor private onsen or the indoor private bath. Guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free self-parking - Japanese breakfast (surcharge), hot springs on-site and luggage storage - A front desk safe Room features All guest rooms at Yushintei boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Bidets and free toiletries - 19-inch TVs with satellite channels - Fridges, heating and daily housekeeping ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/105000000/104870000/104862400/104862373/d0c139dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### YuYu Hakone - Private Open Air Onsen Usage Guaranteed Motohakone - Pet-friendly - Parking included - Free WiFi - Air conditioning 8.8 Excellent 144 reviews £58 3 Dec - 4 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-03&endDate=2025-12-04&selected=104862373&PinnedHotelID=104862373&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/9d1ab4cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 1,006 reviews £146 8 Dec - 9 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Public bath](https://images.trvl-media.com/lodging/106000000/105820000/105814600/105814583/07a0c4cc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nanpuso Yumoto - 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Parking included - Free WiFi - Air conditioning - Housekeeping 8.0 Very good 236 reviews £89 7 Dec - 8 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-07&endDate=2025-12-08&selected=14856236&PinnedHotelID=14856236&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,722 reviews £362 11 Dec - 12 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-11&endDate=2025-12-12&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site parking ### Food and drink - Daily Japanese breakfast available 8:00 AM to 8:30 AM for a fee: JPY 2,500 per person - Kaiseki meal ### Things to do - Hot springs ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - In the mountains - On a river ### Spa - Hot springs - Private indoor bath (no minerals) in communal space - Private indoor onsen (mineral springs) in communal space - Private outdoor bath (no minerals) in communal space - Private outdoor onsen (mineral springs) in communal space - Public bath open from 3:00 PM - 9:30 AM - Public indoor mineral hot springs (onsen) - Public outdoor bath (no minerals) - Public outdoor mineral hot springs (onsen) - Shared men and women areas - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bathroom - Bidet - Free toiletries - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 19-inch TV with cable/satellite channels ### Food and drink - Refrigerator ### More - Air conditioning (climate-controlled) - Geta (wooden sandals) - Heating (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 7 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 7 AM - 11 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. The property cannot hold luggage before noon. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; all guests older than 12 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for Japanese breakfast: from approximately JPY 2500 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Guests with tattoos are welcome to use the on-site public bathing facilities ### Property is also known as Yushintei Inn Hakone Yushintei Inn Yushintei Hakone Yushintei Ryokan Yushintei Hakone Yushintei Ryokan Hakone ## Frequently asked questions ### Is Yushintei pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Yushintei? > As of 27 Nov 2025, prices found for a 1-night stay for 2 adults at Yushintei on 4 Dec 2025 start from £100.75, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-Yushintei.h15231511.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Yushintei? > Self-parking is free at this property. ### What time is check-in at Yushintei? > Check-in start time: 3 PM; check-in end time: 7 PM. After-hours check-in is not available. ### What time is check-out at Yushintei? > Checkout is at 10 AM. ### Where is Yushintei located? > Located in Yumoto, this ryokan is within a 10-minute walk of Tamadare Falls, Gyokuren Shrine and Tenzan Onsen. Hakone Toy Museum and Tokoan Kumano Gongen are also within 1 mile (2 km). Hakone Yumoto Station is 17 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Yushintei Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 84 8 - Good 46 6 - Okay 18 4 - Poor 6 2 - Terrible 6 ### 10/10 Excellent #### Brendan 18 Nov 2025 Great staff and amazing amenities ##### Brendan Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Luis 16 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location and onsen! ##### Luis Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hooi 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent! Had a great time staying at Yushintei. Staff were polite, friendly and helpful. The room was big, clean and comfortable. Love the private onsen, can relax and enjoy after a long day out. The only downside is they don’t have an in-house restaurant. It would be perfect! ##### Hooi Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Terra 10 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hosts were so welcoming and nicely explained everything to us. We felt the hospitality for sure! Room was beautiful and the open air bath was just perfect! The breakfast was so delicious! I would stay here again ![](https://a.travel-assets.com/ugc/hotel-reviews/98848fdb-2507-458f-8a6c-7f89a810ba7c-1760138295663.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/16fcb9fe-65e2-4a4c-92a7-a7856674ad4d-1760138298506.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Terra Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Sarah 3 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful overnight stay at Yushintei. Staff were so attentive, friendly and polite. The room was comfortable and spacious. The private onsen was delightful, it was outside but enclosed so you can enjoy the sounds of the crickets outside whilst being in the onsen. All amenities were available, including a nice skin care kit. All in all a very peaceful and relaxing stay. ##### Sarah Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Heidi 26 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff!!!! Best room EVER!!!! Will return next yr! Thank you! ##### Heidi Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Emi 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities There are several bating rooms which all are used as a private spa. Bleak fast wasn’t served unless pre booked. ![](https://a.travel-assets.com/ugc/hotel-reviews/efdd8153-06bd-4e22-8258-a39bc34fc286-1760660296214.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/89151836-5983-4a3c-9e39-e09ab04ea39b-1760660297167.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a9fa078d-2def-4ba5-8675-26bba056313b-1760660296920.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Emi Stayed 1 night in Oct 2025 ### 10/10 Excellent #### jay 27 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### jay Stayed 1 night in Aug 2025 ### 10/10 Excellent #### YUSUKE 4 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great room and quiet area. There was large bath, good meal. I could have spent great time. ##### YUSUKE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Bryan 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent place to stay if you want to be away from the rest of the tourists in Hakone. A real hidden gem! ##### Bryan Stayed 1 night in May 2025 ### 10/10 Excellent #### Ya Mei 2 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful traditional room with private onsen. ##### Ya Mei Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Sarah 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Booked the private onsen traditional room. This was the highlight of our trip. Private open air tub was amazing and would recomend absolutly. Hope to be back one day for another visit ##### Sarah Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Paul 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A beautiful experience. The rooms were very spacious and nicely decorated. The location was a convenient, short walk from the train station but still remote enough to be serene. Very friendly and courteous staff! ##### Paul Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Michelle 25 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities From the beginning of our stay, the staff went above and beyond at every opportunity to make sure our needs were met. The food was amazing! They clearly put a lot of time and thought onto the preparation and presentation. The fresh air bath was wonderful and I really enjoyed the onsen as well ##### Michelle Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Dmitriy 23 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff, amazing room, and great food. Would highly recommend this property. ##### Dmitriy Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Abigail 27 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a great stay here, the staff is very friendly and patient as most communication is via google translate, and they are very good at making sure your stay is pleasant, especially for first time ryokan visitors. I’ve seen some folks say it is an older building, but that is its charm. When you are in the baths, it will all make sense. It was clean and the AC unit worked great. I am only sad that the chef was not working as I’ve seen great reviews about the food, but dinner recommendations were provided. Call ahead to find this out. ##### Abigail Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrea 1 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities So firstly this was a great hotel, in a great location, with awesome staff. In fact, I had accidentally left a backpack in a Starbucks in Kanazawa the day before and was leaving for North America in 2 days. I do not speak Japanese. The staff at the hotel actually called the Starbucks for me and made arrangements to have it shipped to my next hotel in a day and a half!! Incredible service. ##### Andrea Stayed 1 night in May 2025 ### 10/10 Excellent #### Alma 10 Nov 2024 Liked: Staff & service, property conditions & facilities Absolutely loved the experience of having our own private in-room onsen. The staff were extremely nice and helpful even though there was a communication barrier they did everything to makes us feel welcome. ##### Alma Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jordan 15 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Onsen was so relaxing!! Staff was super nice to us and did their best to communicate in English ##### Jordan Stayed 2 nights in May 2024 ### 6/10 Okay #### Dana 24 Apr 2025 Liked: Amenities The staff were extremely friendly and helpful. The property is traditional but tired. Ripped wallpaper, fabric chairs were ripped, and our room smelled musty. We paid extra for a private bath which was lovely but the shower room had mould. The property could be lovely but it needs some work. ##### Dana Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Thomas 24 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Really recommended We had a really nice stay, the staff were extremely accomodating and helpful, despite our extremely limited Japanese! The room was clean and spacious, with many amenities provides. Beds were very comfortable, and we slept really well. We'd recommend this hotel for anyone after a more traditional experience ##### Thomas Stayed 1 night in Nov 2024 ### 6/10 Okay #### Iris 7 Mar 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities No WiFi connection provided, I stayed two nights. Only one small & middle size towels provided for private onsen bath which is not enough. The facilities were clean and nice. Staff services were considered helpful. ##### Iris Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Ben 6 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Awesome Ryokan in Hakone Amazing stay! Had the full Ryokan experience with dinner, breakfast, and our own private onsen. The staff was super helpful and delivered excellent service. We had our bags shuttled to the Ryokan from Hakone-Yumoto and then walked ourselves later. We later learned there is an onsen shuttle that may have worked… Something to research. ![Private patio and onsen](https://a.travel-assets.com/ugc/hotel-reviews/6CDE57B92E3943EDE3830D02028A1229369DD9901728213492422.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Living room area of room](https://a.travel-assets.com/ugc/hotel-reviews/13EE7563C79FEA3813BD68C9F22E28EA345BFB4A1728213539330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Bedroom. Note the beds are inset into the floor and do not move](https://a.travel-assets.com/ugc/hotel-reviews/FBC604E438AA4A17BA93DE891F7239077790C4DB1728213539783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ben Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Shian 26 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A Tranquil and Relaxing Traditional Escape My recent stay at this incredible hotel was nothing short of spectacular. From the moment I arrived, I was immersed in an atmosphere of relaxation and traditional elegance. The beautifully designed room exuded warmth and comfort, with cozy futons that provided a perfect night’s rest. The private wooden onsen was the highlight of the experience—peaceful, rejuvenating, and impeccably maintained. The attention to detail in every corner, from the serene lighting to the spotless and modern bathroom, made the stay feel truly indulgent. The entire experience was flawless, blending Japanese hospitality with an intimate and tranquil retreat. I highly recommend this hotel to anyone looking for a rejuvenating and luxurious getaway. I can’t wait to return! ![](https://a.travel-assets.com/ugc/hotel-reviews/77F3BB78DF249B54C66BBF29613A64232FDC8F7C1740546937174.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DE0A053E441165A26CFD235CA0E1BECDF1BB20EA1740546937407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB213AF58976EC2871297EA8BD9CBAA88A1E5C351740546937446.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shian Stayed 4 nights in Feb 2025 ### 8/10 Good #### Lucy 10 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely place to stay - the staff were super helpful and friendly explaining how to use the on premise onsen via Google translate. Rooms are a bit tired, but clean and comfortable. The Japanese breakfast was delicious and highly recommended. The property is easily walkable from Hakone-Yumato station and has a great view of the river nearby ##### Lucy Stayed 1 night in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Susukinohara Ichinoyu](https://www.expedia.co.uk/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Hotels near Blair Drummond Safari Park](https://www.expedia.co.uk/Blair-Drummond-Safari-Park-Hotels.0-l6088375-0.Travel-Guide-Filter-Hotels) > > [HYB Eurocalas Water Park - All inclusive](https://www.expedia.co.uk/Manacor-Hotels-HYB-Eurocalas.h1467784.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Piazza Venezia Grand Suite](https://www.expedia.co.uk/Rome-Hotels-Piazza-Venezia-Grand-Suite.h34494498.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Romantic Hotels in Barcelona](https://www.expedia.co.uk/Barcelona-Hotels-Romantic-Hotel.0-0-d179992-tRomanticHotel.Travel-Guide-Filter-Hotels) > > [Kuredhivaru Resort & Spa Maldives](https://www.expedia.co.uk/Kuredhivaru-Hotels-Movenpick-Resort-Kuredhivaru-Maldives.h28858949.Hotel-Information) > > [Bay Gardens Beach Resort and Spa](https://www.expedia.co.uk/Gros-Islet-Hotels-Bay-Gardens-Beach-Resort.h1663957.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [CAMPANILE PARIS 12 - Bercy Village](https://www.expedia.co.uk/Paris-Hotels-CAMPANILE-PARIS-12-Bercy-Village.h659925.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) ### Flights > [Flights from London (LHR) to Orlando (MCO)](https://www.expedia.co.uk/lp/flights/lhr/mco/london-to-orlando) ### Packages > [Riverside Park](https://www.expedia.co.uk/Riverside-Park-Southampton.d6265277.Attraction) > > [Great Britain Holidays](https://www.expedia.co.uk/Great-Britain.d553248623451644244.Holidays-City-Breaks) ### General > [Visit El Duque](https://www.expedia.co.uk/El-Duque.dx6355331)