Ratings based on 317 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

良いホテル

Posted 08-Jan-2017
外観は年季を感じますが、清潔感あるホテルでした。 従業員の方の接客も最高でした。 バス停が目の前で便利です。
3out of 5
by A verified traveller from Singapore

On a mountain site.

Posted 01-Jan-2017
Very close to the Hakone ropeway and pirate ship station. Onsen is good with both indoor and outdoor. Breakfast lacks variety and only available in set. No buffet spread. If you are driving it's a good option to consider, since dinner at hotel is costly driving down a few minute can get you food that can feed a whole family with same price as hotel set for 1 pax. Staff is friendly & helpful.
4out of 5
Recommended
for Everyone
by A verified traveller from 香港

環境靜謐,適合度假。

Posted 19-Dec-2016
環境寧靜,溫泉乾淨,房間舒適,走出去可以見到富士山,大門口有巴士站。因為附近沒有食肆,如果住酒店包括早晚餐的就更好。
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Nov-2016
予定外のことが起きてしまいましたが、しっかりご対応いただきました。ありがとうございます。今度はもっと満喫したいと思います。
5out of 5
Recommended
for Everyone
by A verified traveller from 台北

員工熱心服務

Posted 21-Nov-2016
Pros: 窗外風景優美,戶外泡湯池雖小,但剛好下著小雨別有一番風味
Location: 飯店離桃源台纜車處不遠,可迅速搭纜車或海盜船
因疏忽將背包遺留車上,員工熱心聯絡車站幫助取回行李,非常感激,飯店門口提供愛心傘,此次遇到下雨,剛好提供使用,非常窩心
4out of 5
by A verified traveller

Alright hotel

Posted 17-Oct-2016 on Hotels
When I saw people saying expensive onsite restaurants, I thought how expensive it could be. Well, it turned out very, very, very... The hotel is kinda old, but in good condition. I stayed in a lake view room, which is large and awesome. There are in door and out door onsens.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Oct-2016
部屋からの眺望はあいにくの濃霧のため残念でしたが、客室はこじんまりときれいな感じでした。 お風呂が想像以上に良くて快適にすごせました。
4out of 5
Recommended
for Everyone
by A verified traveller

Great Stay

Posted 01-Oct-2016
Pros: Conveniently located to visit many attractions at Hakone.
Cons: Rooms are dated. Could do with some refurbishments.
Competent hotel staff who spoke good English. Rooms were big, clean and comfortable. Able to catch good views from the hotel as well.
4out of 5
by A verified traveller

Motsvarade helt klart förväntningarna!

Posted 26-Sep-2016 on Hotels
Trevlig personal, bra pris, rum som motsvarade förväntningarna, onsen-anläggningen var fin och utsikten från hotellet inkluderade både sjön och Mt. Fuji. Minus var dyr och ocharmig restaurang samt något inrökta rum.
5out of 5
Recommended
for Everyone
by A verified traveller from 東京都

山の上の素敵なホテル

Posted 19-Sep-2016
スタッフ対応も良く、部屋も広々として清潔感もあり、とても気持ち良く滞在出来ました。また期間が有れば宿泊したいです。