Title: Onsen Ryokan Mitake Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=28079328&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Onsen Ryokan Mitake Find serenity at this ryokan surrounded by nature's splendor. Refresh your senses with an outdoor onsen soak and unwind over games. ## Photo gallery for Onsen Ryokan Mitake ![Hot springs - Onsen Ryokan Mitake (Hakone)](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/e58ecf32.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free toiletries, hair dryer, bathrobes, slippers - Onsen Ryokan Mitake (Hakone)](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/a6a9d6d9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Style Room for 2 Guests | Down duvets, in-room safe, blackout curtains, free WiFi - Onsen Ryokan Mitake (Hakone)](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/62bd3686.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Onsen Ryokan Mitake (Hakone)](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/8a09e0e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hot springs - Onsen Ryokan Mitake (Hakone)](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/a9f8ae96.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Near Ōwakudani and Hakone Kowakien Yunessun, Onsen Ryokan Mitake offers a serene retreat with an indoor public bath and garden. Unwind in the outdoor private onsen or indulge in a rejuvenating massage, then enjoy table tennis, games, or simply stay connected with free WiFi. ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Business services - Housekeeping £98 9 Apr - 10 Apr ## Room options ### Check availability for these dates Tonight [Mar 15 - Mar 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-15&endDate=2026-03-16&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 16 - Mar 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 20 - Mar 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 2 of 2 rooms ### View all photos for Japanese Style Room for 2 Guests ![Japanese Style Room for 2 Guests | Down duvets, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/84a48929.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room for 2 Guests 10.0 Exceptional 3 reviews ### Highlights Garden Air conditioning Fridge Flat-screen TV Blackout curtains Free extra futon mattress Down duvet Bathrobes - Garden view - Sleeps 2 - 2 Single Futons ### View all photos for Japanese Style Room for 5 Guests ![Japanese Style Room for 5 Guests | Down duvets, in-room safe, blackout curtains, free WiFi](https://images.trvl-media.com/lodging/29000000/28080000/28079400/28079328/1458b1c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room for 5 Guests 9.0 Wonderful 4 reviews ### Highlights Garden Air conditioning Fridge Flat-screen TV Blackout curtains Free extra futon mattress Down duvet Bathrobes - Garden view - Sleeps 5 - 5 Single Futons ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Onsen-Ryokan-Mitake.h28079328.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Onsen-Ryokan-Mitake.h28079328.Hotel-Information) ## About the area Located in Sengokuhara, a neighbourhood in Hakone, Onsen Ryokan Mitake is in the mountains and in a national park. The area's natural beauty can be seen at Ōwakudani and Fuji-Hakone-Izu National Park, while Pola Museum of Art and Hakone Open Air Museum are cultural highlights. Travelling with kids? Don't miss Hakone Kowakien Yunessun. Take the opportunity to explore the area for water adventures such as fishing. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.26458%2C139.01389&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RpgEq1Ifs18cMk486_csHPPaBAM=) 937 Sengokuhara, Hakone, Kanagawa, 250-0631 ### What's nearby - ![仙石原のすすき草原（神奈川県箱根町）](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Onsen 1 min walk \- 0.0 miles - ![神奈川県立恩賜箱根公園の「疎林の広場」より望む芦ノ湖、箱根外輪山、富士山](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![仙石原のすすき草原（神奈川県箱根町）](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Susuki Prairie 9 min walk \- 0.5 miles - ![Ōwakudani which includes mountains](https://images.trvl-media.com/place/6202081/64de01c6-a57c-474a-9ffc-64f081056e59.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ōwakudani 3 min drive \- 1.5 miles - Hakone Venetian Glass Museum 8 min walk \- 0.4 miles ### Getting around - Kowakidani Station 7 min drive - Hakone Miyanoshita Station 9 min drive - Tokyo (HND-Haneda) 101 min drive ### Restaurants - 銀の穂 14 min walk - じねんじょ蕎麦 箱根九十九 4 min walk - The Dining 四季彩 9 min walk - レストラン アレイ 18 min walk - CAFE TUNE 18 min walk ## About this property ### Onsen Ryokan Mitake Family-friendly ryokan near Pola Museum of Art Located close to Ōwakudani and Hakone Kowakien Yunessun, Onsen Ryokan Mitake provides an indoor mineral hot spring (onsen) and a garden. For some rest and relaxation, visit the outdoor private onsen or 24-hour public bath, and indulge in a massage. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Local cuisine breakfast (surcharge), meeting rooms and a front desk safe - Luggage storage, a vending machine and a water dispenser Room features All guest rooms at Onsen Ryokan Mitake boast thoughtful touches, such as air conditioning and bathrobes, as well as amenities, such as free WiFi and safes. Other conveniences in all rooms include: - Highchairs, children's slippers and children's dinnerware - Down duvets and free extra futons - Toilets with electronic bidets, children's dressing gowns and free toiletries - 30-cm flat-screen TVs with satellite channels - Wardrobes/cupboards, LED light bulbs and fridges ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/28000000/27030000/27020900/27020815/5b1c949d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WPÜ HOTEL HAKONE Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 433 reviews £120 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=27020815&PinnedHotelID=27020815&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/98000000/97090000/97085400/97085329/1979a8aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Suisen Ohiradai - Parking included - Free Wi-Fi - Air-conditioning - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 92 reviews £152 18 Mar - 19 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=106303311&PinnedHotelID=106303311&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=28079328&PinnedHotelID=28079328&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=28079328,27020815,97085329,5579180,35602111) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 20 metres - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,100 for children - Hosted evening meal available daily for a fee of JPY 5,000; reservation required - Tea service ### Things to do - Games - Table tennis - TV in common areas ### Family friendly - Children's dinnerware - Children's games - High chair - In-room refrigerator ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) ### Business services - Meeting rooms ### Outdoors - Garden - In a national park - In the mountains ### Spa - 24-hour public bath - In-room massages - Private indoor onsen (mineral springs) in communal space - Private outdoor onsen (mineral springs) in communal space - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in hallways - Handrails in stairways - Thin carpet in public areas - Upper floors accessible by stairs only - Well-lit path to entrance - Wheelchairs on site ### More - At least 80% lighting from LEDs - Built in 100 - Designated smoking areas - Genkan (entryway) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Free extra futon ### Bathroom - Children's robes - Children's slippers - Dressing gowns - Free toiletries - Hair dryer - Slippers - Toilet with electronic bidet - Toothbrush and toothpaste - Towels provided ### Entertainment - 30-cm flat-screen TV with satellite channels ### Food and drink - Electric kettle - In-room dining only - Refrigerator ### More - Air conditioning (climate-controlled) - Fusuma (room partition) - Heating (climate-controlled) - LED lighting - Safe - Tatami (woven mat) flooring - Tokonoma (alcove) - Window screens ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 9 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 7 AM - 9:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Breakfast is not included in the breakfast rates for children ages 0-5\. Breakfast for children ages 0-5 is available only by reservation and must be requested in advance of arrival. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for local cuisine breakfast: from approximately JPY 2500 for adults and from JPY 1100 for children - Hosted evening meal: JPY 5000 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility This property accepts credit cards, mobile payments and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Set meals are served in guestrooms only (no menus or public dining) Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as Onsen Ryokan Mitake Hakone Onsen Mitake Hakone Onsen Mitake Onsen Ryokan Mitake Ryokan Onsen Ryokan Mitake Hakone Onsen Ryokan Mitake Ryokan Hakone ## Frequently asked questions ### Is Onsen Ryokan Mitake pet-friendly? ### How much does it cost to stay at Onsen Ryokan Mitake? ### How much is parking at Onsen Ryokan Mitake? ### What time is check-in at Onsen Ryokan Mitake? ### What time is check-out at Onsen Ryokan Mitake? ### Where is Onsen Ryokan Mitake located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Onsen Ryokan Mitake Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 8.2 Amenities ### 9.2 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 30 8 - Good 14 6 - Okay 6 4 - Poor 2 2 - Terrible 0 ## Reviews ### 4/10 Poor #### Kaitlin 14 Feb 2026 Disliked: Cleanliness, property conditions & facilities The food wasn't good and the facilities weren't clean or well kept up. The staff was nice. ##### Kaitlin Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lori 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved our stay at an authentic old school ryokan. The staff was lovely and worked hard to make our stay pleasant. They have a special greeter named Milk who added to the charm. I slept well on the traditional mats. It was right by the bus stop so easy to find. The establishment has well worn aged charm that suited us. ![](https://a.travel-assets.com/ugc/hotel-reviews/2c82149f-62a1-414e-a151-b05493830f56-1765534448974.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e010502b-3ef1-4e44-b6a1-5dc29cc659c4-1765534450823.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f884ec72-fe06-4281-bcd5-b41d51b04a24-1765534453189.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lori Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Shih 5 Dec 2025 This is a classical Japanese family operated hotel with friendly service. Room is big, but because the building is a little older, you can occasionally hear someone next door if they slide the door hard. ##### Shih Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Dean 21 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service here was exceptional. We had a great stay. ##### Dean Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Amanda 21 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved having the boardgames available and checking out a kimono during the stay was a lot of fun! The traditional breakfast was way beyond expectations. ##### Amanda Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrés Padilla 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The host treated us amazingly. We also had a classic Japanese dinner and it was delicious! ##### Andrés Padilla Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Wendy 3 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Got the half board experience, totally enjoyed the variety and freshness of the food. Loved the green tea too. Outdoor and indoor private onsen. Friendly staff and warm welcome. Would love to visit again in the future. ##### Wendy Stayed 1 night in May 2025 ### 10/10 Excellent #### SON 15 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a great overnight stay here. It was so wonderful to experience a traditional Japanese Ryokan. The room had a great set up with tatami mats and sliding doors. Each night the staff came in and set up our futons for bed and in the morning, come in to put them away and served us breakfast. The breakfast was delicious and had so many delicious dishes that we were so full we didn't eat lunch. The onsen bath house was also the main reason we stayed here. They had a public bath and 2 private onsens for us to use. It was an amazing experience to bath in the onsen and to stay overnight experiencing a traditional Japanese Ryokan! ##### SON Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Wai Sum Icy 27 Dec 2023 Liked: Staff & service, amenities Staffs are helpful and friendly. Food is delicious and price is reasonable ##### Wai Sum Icy Stayed 1 night in Dec 2023 ### 8/10 Good #### Benedict 11 May 2025 Liked: Staff & service, amenities The building and rooms are a bit dated and not in the best of condition. Some parts of the building are not the most clean, evidenced by cobwebs and dust. The kaiseki breakfast and dinner was fantastic. It was a comfortable stay. ##### Benedict Stayed 2 nights in Apr 2025 ### 8/10 Good #### Natthamon 24 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room is big, everything is clean despite very old. Please beware that you need to notify them if you are checking early or later as there's nobody there after the check out time and check in time. Therefore it might look deserted but it actually very warm and welcoming when it fills with more guest in the AM & evening. Please understand that the hotel is very old but they maintain everything and keep it functional. I love the charm of the old character. ##### Natthamon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Baerbel 24 Mar 2024 Liked: Cleanliness, staff & service, amenities The traditional Ryokan experience. sleeping on futon beds in a tatami floored room, wearing a Yukatan, enjoying the hot spring Onsen and above all the incredible meals, served in our room. was fantastic. The staff were so friendly and the service top. So is did not matter to us at all, that the house and facilities were a bit worn out - though absolutely clean. It just added to the special atmosphere. we would love to come back. ##### Baerbel Stayed 2 nights in Mar 2024 ### 8/10 Good #### Piotr 17 Feb 2024 Liked: Cleanliness, staff & service, amenities It’s an older building and the wear shows. It’s my first time staying at a traditional Ryokan and I initially found the futon a little hard to sleep on but I was able to double up using a second one in the closet. The onsen doesn’t look super fancy but it may be the minerals. It was very relaxing and pleasant however and not busy. The room was quiet and the temperature was perfect. They also leave a nice tea set in the room for your use. Customer service was very kind. I didn’t try the in house food but there was good food around the area available including a wonderful coffee breakfast spot named Cafe LUDERA. Additionally there are two adorable and gentle cats in the lobby that appreciate gentle pets. ##### Piotr Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Michael 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice place to stay. ##### Michael Stayed 1 night in Jul 2025 ### 8/10 Good #### Tom 11 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The private onsens were nice. I didnt realize you had to book the dinner and breakfast in advance. ##### Tom Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Austin 2 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This was our best stay in all of Japan. A truly authentic experience with an amazing lobby, beautiful rooms, fantastic staff, super clean, and a fully-stocked lobby and game room, so you will never be bored! I would definitely come back! ##### Austin Stayed 2 nights in Sep 2025 ### 6/10 Okay #### Sleiman 21 Jun 2025 Disliked: Amenities This place is not comfortable. The Onsen was really small. The common areas had a strong odor of cat urine. The staff we interacted most was inpatient, not willing to explain things or answering questions. ##### Sleiman Stayed 2 nights in Jun 2025 ### 4/10 Poor #### Gerard 1 Jul 2024 Disliked: Amenities, property conditions & facilities Don’t book this ryokan on the basis of Expedia photos - onsen in particular looks nothing like the photos in real life. Be aware it’s in the middle of nowhere. Generally pretty tired and tatty… ##### Gerard Stayed 1 night in Jun 2024 ### 8/10 Good #### Kenneth 10 Apr 2024 Liked: Cleanliness Disliked: Staff & service The hotel made an error and did not have a meal prepared for us in the evening. Only one restaurant in walking distance which turned out to be a pleasant surprise. Did not take a bath as we had come from golf where there was a nice onsen. The hotel provides a nice yukata to wear in the property. Green tea and manjyu was a nice welcoming touch in the room. ##### Kenneth Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Carolyne 20 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Amazing stay with my husband, 16 and 18 year old girls. Very clean and lovely hospitality. Yes, it has an older appearance, but it’s part of the charm. The room was perfect for the 4 of us and we really enjoyed learning more about Japanese traditions by wearing the ukata robes, using the onsen, sleeping on the futons, and indulging in the dinner and breakfast. We also loved the 17 year old cat that wears an insulated and hooded vest. ![](https://a.travel-assets.com/ugc/hotel-reviews/e4c24625-9328-4b58-b962-2b52b2591549-1771573489402.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/139d4330-6e03-40ab-830f-fcb1a852ed6c-1771573490054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/261e705b-a78d-4d1e-bf93-287985d1e643-1771573489217.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e9a33656-bcac-4d61-93a4-10153fb4968c-1771573491486.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carolyne Stayed 1 night in Feb 2026 ### 8/10 Good #### MONICA 11 Nov 2025 Liked: Room comfort Algunas alfombras están un poco viejas. El botes se ve cansado en general. ##### MONICA Stayed 1 night in Oct 2025 ### 6/10 Okay #### Kazuo 3 Nov 2025 Liked: Amenities Disliked: Cleanliness とにかく古いですね。掃除も行き届いてるとは言えないレベルです。 ##### Kazuo Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Xavier 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Honsen privatif disponible et très agréable ##### Xavier Stayed 1 night in Oct 2025 ### 8/10 Good #### ??? 25 Aug 2025 久しぶりの家族旅行で利用させていただきました。温泉がとても良くて大浴場、貸切露天風呂とも入らせていただきました！朝食もとても美味しくてよかったです。看板猫ちゃんにも会う事ができてまた箱根に行く際は利用させていただきます！ ##### ??? Stayed 1 night in Aug 2025 ### 8/10 Good #### nathalie 2 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ryokan très sympathique et authentique. 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