Title: Livemax Resort Hakone Sengokuhara Reviews, Deals & Photos 2026 - Expedia.co.uk

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# Livemax Resort Hakone Sengokuhara

Hakone's perfect blend of relaxation and fun awaits at this ryokan, where travelers soak in mineral hot springs before enjoying evening karaoke sessions

## Photo gallery for Livemax Resort Hakone Sengokuhara

![Public bath - Livemax Resort Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/c7f4cb42.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Restaurant - Livemax Resort Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/4573ad89.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Premium suite japanese western room with open-air bath, Smoking | Premium bedding, desk, free WiFi, bed sheets - Livemax Resort Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/04b59766.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Premium bedding, desk, free WiFi, bed sheets - Livemax Resort Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/ea369c90.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Lobby - Livemax Resort Hakone Sengokuhara (Hakone)](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/7124c16a.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Livemax Resort Hakone Sengokuhara is near Hakone Kowakien Yunessun hot springs. Guests rejuvenate in the indoor mineral hot spring, savor meals at the restaurant, and enjoy karaoke. The ryokan offers free WiFi in all rooms for a connected yet peaceful retreat.

## Reviews

6.8

## Popular amenities

- Spa
- Pet-friendly
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available

£99

30 Jan - 31 Jan

## Room options

### Check availability for these dates

Tonight

[Jan 13 - Jan 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan 14 - Jan 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=15801869&PinnedHotelID=15801869&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

2 beds

3+ beds

Showing 11 of 11 rooms

### View all photos for Japanese style superior room with open-air bath, Smoking

![Japanese style superior room with open-air bath, Smoking | Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/f905fb8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Japanese style superior room with open-air bath, Smoking

### Highlights

Private indoor hot tub 

Air conditioning 

Fridge 

Flat-screen TV 

Premium bedding 

Spring-water bath 

Hairdryer 

Bidet 

- 276 sq ft
- City view
- Sleeps 2
- 2 Large Single Beds

### View all photos for Modern western style superior room with open-air bath, Smoking

![Modern western style superior room with open-air bath, Smoking | Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/630d45e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Modern western style superior room with open-air bath, Smoking

### Highlights

Private indoor hot tub 

Air conditioning 

Fridge 

Flat-screen TV 

Premium bedding 

Spring-water bath 

Hairdryer 

Bidet 

- 322 sq ft
- Sleeps 2
- 2 Large Single Beds

### View all photos for Japanese style junior suit room with open-air bath, Smoking

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/c06fe8b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Japanese style junior suit room with open-air bath, Smoking

### Highlights

Private indoor hot tub 

Air conditioning 

Fridge 

Flat-screen TV 

Premium bedding 

Spring-water bath 

Hairdryer 

Bidet 

- 551 sq ft
- Sleeps 5
- 2 Large Single Beds OR 3 Large Single Futons

### View all photos for \[Premium Suite Japanese-Western Room\] 66 Square Meters, Shigaraki-yaki Open-air Bath Smoking

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/495c1ef5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### \[Premium Suite Japanese-Western Room\] 66 Square Meters, Shigaraki-yaki Open-air Bath Smoking

- Sleeps 5

### View all photos for Premium suite japanese western room with open-air bath, Smoking

![Premium suite japanese western room with open-air bath, Smoking | Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/04b59766.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Premium suite japanese western room with open-air bath, Smoking

### Highlights

Private indoor hot tub 

Air conditioning 

Fridge 

Flat-screen TV 

Premium bedding 

Spring-water bath 

Hairdryer 

Bidet 

- 710 sq ft
- Mountain view
- Sleeps 5
- 2 Large Single Beds OR 3 Large Single Futons

### View all photos for Comfort Room

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/c06fe8b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Comfort Room

### Highlights

Private indoor hot tub 

Air conditioning 

Fridge 

Flat-screen TV 

Premium bedding 

Spring-water bath 

Hairdryer 

Bidet 

- 549 sq ft
- Sleeps 5
- 2 Large Single Beds OR 3 Large Single Futons

### View all photos for Modern western style room with open-air bath, Smoking

![Modern western style room with open-air bath, Smoking | Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/97700d49.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Modern western style room with open-air bath, Smoking

### Highlights

Private indoor hot tub 

Air conditioning 

Fridge 

Flat-screen TV 

Premium bedding 

Spring-water bath 

Hairdryer 

Bidet 

- 215 sq ft
- Sleeps 2
- 2 Large Single Beds

### View all photos for \[Beautiful Japanese-style Superior Room\] 25 Square Meters, Shigaraki-yaki Open-air Bath Smoking

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/w652h440x0y0-7fba4cf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### \[Beautiful Japanese-style Superior Room\] 25 Square Meters, Shigaraki-yaki Open-air Bath Smoking

- Sleeps 2

### View all photos for \[Modern Western-style Superior Room\] 31 Square Meters, Shigaraki-yaki Open-air Bath Smoking

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/032b9209.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### \[Modern Western-style Superior Room\] 31 Square Meters, Shigaraki-yaki Open-air Bath Smoking

- Sleeps 2

### View all photos for \[Beautiful Japanese-Western Style Junior Suite\] 52 Square Meters, Shigaraki-yaki Open-air Bath Smoking

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/b97d4af7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### \[Beautiful Japanese-Western Style Junior Suite\] 52 Square Meters, Shigaraki-yaki Open-air Bath Smoking

- Sleeps 5

### View all photos for \[Modern Western-style Room\] 20 Square Meters, Shigaraki-yaki Open-air Bath Smoking

![Premium bedding, desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/16000000/15810000/15801900/15801869/92974e8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### \[Modern Western-style Room\] 20 Square Meters, Shigaraki-yaki Open-air Bath Smoking

- Sleeps 2

![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg)

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.26113%2C139.01274&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=t8SzckxdXg39aF1Gqf6O_jz5lvg=)

Sengokuhara 1283-87, Hakone, Kanagawa-ken, 250-0631

#### What's nearby

- Sengokuhara Onsen \- 1 min walk \- 0.0 miles
- Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 miles
- Sengokuhara Susuki Prairie \- 9 min walk \- 0.5 miles
- Hakone Venetian Glass Museum \- 14 min walk \- 0.8 miles
- Lalique Museum Hakone \- 17 min walk \- 0.9 miles

#### Getting around

- Hakone Gora Station - 8 min drive
- Kowakidani Station - 10 min drive
- Tokyo (HND-Haneda) - 123 min drive

#### Restaurants

- ‪銀の穂 - ‬15 min walk
- ‪じねんじょ蕎麦 箱根九十九 - ‬18 min walk
- ‪グランリヴィエール箱根 - ‬14 min walk
- ‪CAFE TUNE - ‬2 min drive
- ‪レストラン アレイ - ‬2 min drive

## About this property

### Livemax Resort Hakone Sengokuhara

Ryokan near Lake Ashi 

You can look forward to an indoor mineral hot spring (onsen), a hot tub and a restaurant at Livemax Resort Hakone Sengokuhara. For some rest and relaxation, visit the 2 hot springs or the sauna. Guests can connect to free in-room WiFi. 

You'll also enjoy the following perks during your stay: 

- Japanese breakfast (surcharge), hot springs on-site and a nature reserve
- Karaoke and ping pong

Room features 

All guest rooms at Livemax Resort Hakone Sengokuhara offer thoughtful touches, such as private indoor hot tubs and premium bedding, as well as amenities, such as free WiFi and desk chairs. 

Other conveniences in all rooms include: 

- Bathrooms with spring water baths and bidets
- Fridges, children's slippers and heating

## Similar properties

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![Hot springs](https://images.trvl-media.com/lodging/16000000/15010000/15004900/15004841/f1b9f6be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Hot springs](https://images.trvl-media.com/lodging/10000000/9490000/9480400/9480315/5f97b49f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Hot springs](https://images.trvl-media.com/lodging/25000000/24900000/24890900/24890843/8b303c9c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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![Aerial view](https://images.trvl-media.com/lodging/15000000/14870000/14864900/14864817/5b644d09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium)

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## Property amenities

### Internet

- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi

### Parking and transport

- Limited on-site parking

### Food and drink

- Daily Japanese breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,300 per person
- A restaurant

### Things to do

- 2 hot springs
- Full-service spa
- Karaoke
- Table tennis

### Family friendly

- In-room refrigerator

### Conveniences

- Limited-hour front desk

### Guest services

- Housekeeping (daily)

### Outdoors

- In a nature reserve
- In the mountains

### Full-service spa

- 2 hot springs
- Hot springs open from 3:00 PM - midnight
- Hot springs water temperature - 40 ºC
- Hot tub
- Public indoor mineral hot springs (onsen)
- Sauna
- Separate men/women areas in public bath
- Spa open daily

### Accessibility

- No lift

### More

- 2 floors
- Designated smoking areas

## Room amenities

### Bedroom

- Premium bedding

### Bathroom

- Bidet
- Children's slippers
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Slippers
- Spring water bathtub
- Toilet paper
- Toothbrush and toothpaste
- Towels provided

### Entertainment

- 50-inch flat-screen TV

### Food and drink

- Refrigerator

### More

- Air conditioning (climate-controlled)
- Desk
- Desk chair
- Heating (climate-controlled)

## Policies

### Check-in

Check-in start time: 3 PM; check-in end time: 10 PM 

Late check-in subject to availability

Late check-in fee for check-in between 11:00 AM and noon 

Minimum check-in age - 18 

### Check-out

Check-out before 11 AM

Contactless check-out 

Late check-out subject to availability

A late check-out fee will be charged 

### Special check-in instructions

The front desk is open daily from 7 AM - 10 PM

Front desk staffed during limited hours 

If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools 

### Access methods

Front desk (limited hours)

### Pets

Pets are allowed

Service animals are welcome, and are exempt from fees

Welcoming dogs only

### Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

### Payment types at the property

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: 

- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. 

### Optional extras

- Fee for Japanese breakfast: from approximately JPY 3300 per person
- Late check-in fee for check-in between 11:00 AM and noon
- Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. 

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges 

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility

This property accepts credit cards, debit cards and cash 

Cashless transactions are available 

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

### We should mention

This property does not have any lifts 

Hot springs access available from 3:00 PM to midnight

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities 

### Property is also known as

Livemax Resort Sengokuhara

Livemax Hakone Sengokuhara

Livemax Sengokuhara

Livemax Hakone Sengokuhara

Livemax Resort Hakone Sengokuhara Ryokan

Livemax Resort Hakone Sengokuhara Hakone

Livemax Resort Hakone Sengokuhara Ryokan Hakone

## Frequently asked questions

### Is Livemax Resort Hakone Sengokuhara pet-friendly?

### How much does it cost to stay at Livemax Resort Hakone Sengokuhara?

### How much is parking at Livemax Resort Hakone Sengokuhara?

### What time is check-in at Livemax Resort Hakone Sengokuhara?

### What time is check-out at Livemax Resort Hakone Sengokuhara?

### Where is Livemax Resort Hakone Sengokuhara located?

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## Reviews

## Livemax Resort Hakone Sengokuhara Reviews

6.8

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines)

### 6.6

Cleanliness

### 6.8

Amenities

### 7.6

Staff & service

### 7.0

Eco-friendliness

### 6.2

Property conditions & facilities

10 - Excellent

13

8 - Good

18

6 - Okay

15

4 - Poor

10

2 - Terrible

6

## Reviews

### 6/10 Okay

#### Zachariah

18 Feb 2025

Liked: Staff & service, amenities

I really liked the onsen and the in room onsen. The property area seems kind of dangerous if it snows but it’s in a nice somewhat secluded place. Wish it had mover of a view from my room when using the in room onsen.

##### Zachariah

Stayed 1 night in Feb 2025

### 6/10 Okay

#### Victor

14 Nov 2023

Liked: Staff & service

The place could use a little update and cleaning but the food and services make up on what it’s lacking. The room we selected was large and it’s nice to have a large bathtub. The entrance is a little steep and if taking public transportation like us the walk into the property is uphill (dark at night with little lightning in the area)

##### Victor

Stayed 1 night in Nov 2023

### 8/10 Good

#### Debby

27 Apr 2023

Liked: Staff & service, property conditions & facilities, room comfort

Need a car to hotel. Kind of far away from bus stop and is uphill. Very country feel. Good to stay without noisy. Chef is good and food is delicious. Room is not very clean. Need some hooks in toilet and bathing area.

##### Debby

Stayed 2 nights in Apr 2023

### 6/10 Okay

#### Julian

30 Oct 2024

Liked: Cleanliness, staff & service, amenities

Staff were extremely cordial. Getting to the accommodation via public transport can be a bit of a penance as you can either take a bus or a taxi however i found taking the bus to be the only option as there were limited taxis in the area and waited roughly 10mins to find one. Upon leaving the bus stop you'll find yourself walking up multiple hills to finally reach your destination. I strongly recommend bringing a car. A decent stay overall.

##### Julian

Stayed 1 night in Oct 2024

### 2/10 Terrible

#### Weston

15 Oct 2024

Disliked: Staff & service, property conditions & facilities

Unless you have a car this property is not ideal. As well staff were unwilling to let us into the restaurant and charged us extra after our stay to use the Onsen 

##### Weston

Stayed 1 night in Oct 2024

### 8/10 Good

#### Wing Chong

23 Mar 2024

the traffic not good

##### Wing Chong

Stayed 2 nights in Mar 2024

### 4/10 Poor

#### Jory

29 Dec 2023

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

It started strangely as we arrived to the building and rang the doorbell and called out. Nobody answered, though we could hear voices. Then someone finally came we saw that they were sitting about 3 feet away as we knocked and rang the bell. We selected these accommodations because many others were booked, and this was one of the only listed with a restaurant. As we checked in we were informed you have

##### Jory

Stayed 1 night in Dec 2023

### 4/10 Poor

#### Yoshikazu

2 Sept 2025

Disliked: Cleanliness, amenities, property conditions & facilities

駐車場・歩道等が整備されていない

##### Yoshikazu

Stayed 1 night in Aug 2025

### 8/10 Good

#### たなかけいこ

4 Aug 2025

Liked: Cleanliness, staff & service

外国のスタッフさんが対応して下さりましたが、非常に丁寧に接客してくださり、気持ちよく宿泊することが出来ました。 ただ泊まった部屋のお風呂を楽しみにしてたんですが、網戸の外に大きな蜂の巣が出来ていて怖かったです。 それ以外はベッドも広く寝る際も凄く心地よかったです。

##### たなかけいこ

Stayed 1 night in Jul 2025

### 10/10 Excellent

#### ヤスノ

17 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

部屋付き露天風呂は快適で、お部屋も良かったです。 そして、ご飯はオプションで付けるべき！ 味もボリュームもコスパ最高です！！ また、来たいです。

##### ヤスノ

Stayed 1 night in Jul 2025

### 8/10 Good

#### YUKO

18 May 2025

Liked: Cleanliness, staff & service, amenities

フロントへの電話がつながりにくいのが少し残念だったけど、他は問題なく静かにのんびりと過ごせた。部屋のお風呂も良かったです。

##### YUKO

Stayed 1 night in May 2025

### 10/10 Excellent

#### しょう

24 Oct 2024

Liked: Property conditions & facilities

Disliked: Cleanliness

手のひらくらいの蜘蛛が出ました。 クレームではないですが、周りが森なので仕方ないかなと思います。泊まる方は要注意かと。

##### しょう

Stayed 1 night in Aug 2024

### 10/10 Excellent

#### Yuko

30 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### 車1人旅ならおすすめです

駐車した途端にお迎えの方が登場。電気自動車で坂上の建物入り口まで乗せてもらいチェックイン。従業員の方はとても丁寧でした。外国生まれと聞きましたが、敬語丁寧かつ全て任せられる安心感ありました。食事は研修会の晩餐イメージの種類ですが、出来立てをタイミングを相談してくださって配膳され美味しくいただきました。値段以上と思いました。部屋は２人なら狭いですが1人旅なら部屋に温泉風呂あり、快適です。 難点は、ゆったり散歩には急すぎる斜面に位置する事、空調の音が大きすぎたこと。

##### Yuko

Stayed 1 night in Aug 2024

### 6/10 Okay

#### hidemitsu

25 Jun 2024

大浴場の男湯ロッカーの鍵が回らず開閉に苦労した

##### hidemitsu

Stayed 1 night in Jun 2024

### 6/10 Okay

#### Takashi

22 May 2024

Liked: Cleanliness, staff & service

食事がもう少し豪華な方が良いと思います。

##### Takashi

Stayed 1 night in May 2024

### 8/10 Good

#### Shouichi

24 Sept 2023

Liked: Staff & service, amenities, property conditions & facilities

客室風呂が最高でした。 掃除がもうすこし細部に行き届いていれば 満点です。

##### Shouichi

Stayed 1 night in Sep 2023

### 4/10 Poor

#### ??

2 Sept 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

駐車場からホテル迄の坂が非常にきつく、年寄りには無理です

##### ??

Stayed 1 night in Aug 2023

### 2/10 Terrible

#### Satoru

9 Jul 2023

Disliked: Cleanliness, property conditions & facilities

とにかく汚い

##### Satoru

### 8/10 Good

#### まさゆき

28 May 2023

もう少し部屋の隅々まで清掃するといいと思います。 例えば窓ガラス、窓レール、部屋の隅っこ。大きな蜘蛛も居ました。 

##### まさゆき

Stayed 1 night in May 2023

### 6/10 Okay

#### yoichi

27 Aug 2022

Disliked: Cleanliness, amenities, property conditions & facilities

仙石原の少し高い場所にある、元保養所(10部屋？)を改装したと思われるホテルで、施設はくたびれた感は否めません。 バス停から歩くとかなり遠く急な坂を上がるので、車で行くかタクシー利用をオススメします。ホテル至近駐車場は駐車台数も少なく予約しないと遠い所になるみたいです。 客室露天風呂は仙石原温泉街を眺めながら入れでとてもリラックス出来ました。大浴場も小さいながらあり、客室露天風呂があるせいか此方もほぼ1人で利用できました。 料理はバイキングではありませんが、美味しく頂けました。 少し残念なのは客室の見えにくいところですが、ジュースの蓋等あったりなど館内清掃が行き届いていないところは気になりました。

##### yoichi

Stayed 1 night in Aug 2022

### 8/10 Good

#### Jinwon

25 Aug 2022

Liked: Staff & service, amenities

店員さんたちが海外から来た方々でもとても親切だった。

##### Jinwon

Stayed 2 nights in Aug 2022

### 4/10 Poor

#### ??

17 Aug 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

先日、連れと二人で宿泊しました。 順番にレビューしていきますので、少々長めです。 前日に確認の電話がありましたが、日本人ではなく、若干質問の回答があやふやでした。 ホテルの住所に辿り着き、 エントランスに着くまではほぼ階段です。 足の不自由な方は厳しいと思います。 受付の際、スタッフの方は日本人ではありませんでした。 また、そのスタッフの方は予約した本人ではなく連れにだけ説明をし、連れにガン飛ばしてる感じでこちらとしてはとても不快でした。もしツレが何か言ったら喧嘩が始まりそうな感じでした。 部屋は『シティビュー』にしました。 正直清潔感はなかったけど、 広いベッドでゆったり寝られて良かったし、 部屋のお風呂はちょっとカビ臭かったけど開放感があり良かったですね。 ご飯はどなたもほぼ高評価の通り、 全部がとても美味しかったです！！ 床に落とし物をした際、床に虫の死骸やゴミなど凄かったけど、人手が足りないのかなぁ…と言う印象です。 また、食堂での接客対応は皆さまとても良かったです。 ちなみに私たちが確認出来た中で日本人はお一人だけでした。 大浴場は比較的良かったですが、 男性か女性かどちらかがお湯を使っているとシャワーがほぼ出ない笑 シャンプー流し終わるのも１０分はかかった。寒かったです笑 だけど、温泉の効能はとても良く、私も連れも肌がとてもすべすべになって、 疲れもしっかり取れました！！ 総合的にお食事と温泉の質は良かったけど、それ以外は…でしたね。 どちらにしても、 宿泊時はお世話になりました。 ありがとうございました。 

##### ??

Stayed 1 night in Aug 2022

### 8/10 Good

#### みさき

11 Aug 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

自然豊かでよかった。

##### みさき

Stayed 1 night in Aug 2022

### 2/10 Terrible

#### たかこ

10 Aug 2022

Disliked: Amenities, property conditions & facilities

お部屋に専用風呂があり開けたとたん臭いがしお湯を貯めようとしたがお風呂の栓がなく諦めて大浴場へいきましたがシャワー栓など汚くお風呂の引戸もカビや汚れが目立ちちゃんと閉まりませんでした。お部屋も清掃が行き届いてなくとても不快でした

##### たかこ

Stayed 1 night in Aug 2022

### 6/10 Okay

#### Hiroyuki

8 Aug 2022

部屋は広くて快適だった。衛生器具など調度品はデザイン凝っていて良かったのですが、壁など被固定側に強度が無くてぐらついているのが残念だった。部屋付の浴室も広くて快適でしたが、清掃は大変だろうと思います。

##### Hiroyuki

Stayed 1 night in Aug 2022

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