Title: Kitanokaze Saryou Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kitanokaze Saryou Suburban ryokan with full-service spa and free breakfast ![Body treatments, facials](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/3f393195.jpg?impolicy=resizecrop&rw=598&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/07f0e888.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/d5ffd115.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/8f6b4182.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/675459bd.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hakone Gora Park, Kitanokaze Saryou welcomes guests with a complimentary full breakfast and private outdoor bath. Visitors enjoy rejuvenating spa treatments while the property's quiet terrace and well-stocked library provide perfect spots for relaxation. 9.0 Wonderful ## Popular amenities - Room service - Breakfast included - Spa - 24/7 front desk - Housekeeping - Air conditioning £649 13 Oct - 14 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=15122171&PinnedHotelID=15122171&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 21 of 21 rooms ![NANAKAMADO | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/27591ae0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### NANAKAMADO ### Highlights Balcony Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 1012 sq ft - Sleeps 4 - 3 Single Futons ![RAIRAKKU | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/5b50dfaf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### RAIRAKKU ### Highlights Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV Premium bedding - 1012 sq ft - Sleeps 4 - 3 Single Futons ![SUZURAN | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/97503599.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SUZURAN ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 689 sq ft - Sleeps 4 - 2 Single Futons ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/760994c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### HAMANASU ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 689 sq ft - Sleeps 4 - 2 Single Futons ![MIZUBASYOU | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/559d66d4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### MIZUBASYOU ### Highlights Balcony Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 1012 sq ft - Sleeps 4 - 2 Single Futons ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/17825b77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SAGISOU ### Highlights Balcony Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 689 sq ft - Sleeps 4 - 2 Single Futons ![ZAZENSOU | 1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/c2932d7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### ZAZENSOU ### Highlights Balcony Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 689 sq ft - Sleeps 4 - 2 Single Futons ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/17825b77.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### KATAKURI ### Highlights Balcony Soundproofed Individually furnished Individually decorated Private outdoor hot tub Air conditioning Fridge Flat-screen TV - 689 sq ft - Sleeps 4 - 2 Single Futons ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/94590404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nakamado Japanese Western Room with Private Open Air Bath with Living Room - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/40bf78d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sagiso Japanese Western Room with Bathtub - Sleeps 4 ![Separate bathtub and shower, spring water bathtub, designer toiletries](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/4b5be3e6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Katakuri Japanese Western Style Room with Observation Bath - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/4e151bfa.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Mizubasho Japanese Western Room with Balcony with Open Air Bath and Sauna - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/ad648dda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suzuran Japanese Style Room with Bamboo Forest Open-Air Bath - Sleeps 4 ![Spa | Body treatments, facials](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/e0707f0f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Hamanasu Japanese Style Room With Bamboo Forest Open-Air Bath - Sleeps 4 ### Superior Suite With Open-Air Bath-Non-Smoking - Sleeps 4 ### Suite With Semi Open-Air Bath-Smoking - Sleeps 4 ### Suite With Open-Air Bath-Non-Smoking - Sleeps 4 ### Superior Suite - Sleeps 4 ### Nanakamado - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/31608bf1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Zazenso Japanese Western Style Room with Open Air Bath - Sleeps 4 ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/16000000/15130000/15122200/15122171/7728bece.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Rairaku Japanese Western Room with Open Air Bath - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Kitanokaze-Saryou.h15122171.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Kitanokaze-Saryou.h15122171.Hotel-Information) ## About the area Located in Sengokuhara, a neighbourhood in Hakone, Kitanokaze Saryou is in the suburbs. Hakone Shrine and Mishima Sky Walk are notable landmarks, and the area's natural beauty can be seen at Ōwakudani and Hakone Gora Park. Looking to enjoy an event or a match while in town? See what's going on at Fuji Speedway. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.26415%2C139.01265&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=j1mG8gT0oHXETxDZkOK0NsaqbD4=) 939-29 Sengokuhara, Hakone, Kanagawa, 250-0631 ### What's nearby - Hakone Venetian Glass Museum - 10 min walk - 0.6 miles - Ōwakudani - 3 min drive - 1.7 miles - Hakone Gora Park - 6 min drive - 2.7 miles - Hakone Open Air Museum - 7 min drive - 3.3 miles - Lake Ashi - 11 min drive - 2.7 miles ### Getting around - Kowakidani Station - 7 min drive - Hakone Miyanoshita Station - 9 min drive - Tokyo (HND-Haneda) - 84 min drive ### Restaurants - ‪じねんじょ蕎麦 箱根九十九 - ‬7 min walk - ‪tea salon Orient Express - ‬12 min walk - ‪The Dining 四季彩 - ‬8 min walk - ‪はこねずし - ‬4 min walk - ‪Cafe Dining LÜDERA - ‬12 min walk ## About this property ### Kitanokaze Saryou Ryokan near Hakone Gora Park Located close to Ōwakudani and Hakone Open Air Museum, Kitanokaze Saryou provides free full breakfast, a terrace and a library. Indulge in a body treatment, a massage and a facial at the on-site spa. The on-site restaurant offers breakfast and dinner. Guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Hot springs on-site, a gift shop and a front desk safe - Free newspapers and a 24-hour front desk Room features All guest rooms are individually furnished, and have comforts, such as private outdoor hot tubs and premium bedding, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra conveniences in all rooms include: - Bathrooms with spring water baths and designer toiletries - Wardrobes/cupboards, fridges and electric kettles ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,619 reviews £406 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Kaiseki dinner - Breakfast and Dinner included Japanese room Twin, Annex (No bathroom) | Room amenity](https://images.trvl-media.com/lodging/11000000/10150000/10148000/10147953/63fd12da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Mikawaya Ryokan Kowakudani - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 202 reviews £283 6 Nov - 7 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=10147953&PinnedHotelID=10147953&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/12000000/11760000/11755500/11755444/9d83b6cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Musashino Bekkan Miyanoshita - Breakfast included - Spa - Parking included - Free WiFi 9.4 Exceptional 469 reviews £338 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=11755444&PinnedHotelID=11755444&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/33996fa6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,001 reviews £187 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/48700/48627/128af695.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 687 reviews £214 5 Nov - 6 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=48627&PinnedHotelID=48627&HadPinnedHotel=true®ionId=-1&adults=2) ![Balcony view](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/d1496251.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 864 reviews £245 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/14000000/13240000/13231200/13231124/644ff97f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mizunoto Kowakudani - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 129 reviews £216 9 Oct - 10 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=13231124&PinnedHotelID=13231124&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6490000/6481200/6481188/7339c1be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yamagaso Yumoto - Spa - Parking included - Free WiFi - Restaurant 9.0 Wonderful 151 reviews £343 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=6481188&PinnedHotelID=6481188&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/30000000/29090000/29087000/29086925/5e47f317.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Matsuzakaya Honten Ashinoyu - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 158 reviews £598 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=29086925&PinnedHotelID=29086925&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/36000000/35150000/35146100/35146060/3db501f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Suiun Gora - Spa - Parking included - Free WiFi - Air conditioning 9.6 Exceptional 154 reviews £354 29 Oct - 30 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=35146060&PinnedHotelID=35146060&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site ### Food and drink - Free full breakfast available daily 8:00 AM to 9:00 AM - A restaurant - Kaiseki meal ### Things to do - Full-service spa - Hot springs - Library ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Safe at front desk ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Full-service spa - Facials - Hot springs - Massage - Private outdoor bath (no minerals) in communal space - Shared men and women areas - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - Designated smoking areas - Genkan (entryway) ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bidet - Designer toiletries - Dressing gowns - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Spring water bathtub - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Fusuma (room partition) - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop workspace - Safe - Soundproofed rooms - Tatami (woven mat) flooring - Tokonoma (alcove) ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Late check-in subject to availability Minimum check-in age - 12 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 6 PM to receive dinner. Guests must be at least 20 years to stay in a smoking room. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children 12 and younger are not allowed at this property; all guests older than 12 are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Children 12 years old and younger are not permitted at this property The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as Kitanokaze Saryou Inn Hakone Kitanokaze Saryou Hakone Kitanokaze Saryou Ryokan Kitanokaze Saryou Hakone Kitanokaze Saryou Ryokan Hakone ## Frequently asked questions ### Is Kitanokaze Saryou pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Kitanokaze Saryou? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Kitanokaze Saryou on 13 Oct 2025 start from £649.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-Kitanokaze-Saryou.h15122171.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Kitanokaze Saryou? > Self-parking is free at this property. ### What time is check-in at Kitanokaze Saryou? > Check-in start time: 3 PM; check-in end time: 6:00 PM. Late check-in is available during limited hours. ### What time is check-out at Kitanokaze Saryou? > Checkout is at 11:00 AM. ### Where is Kitanokaze Saryou located? > Located in Sengokuhara, this spa ryokan is 3.1 mi (5 km) from Hakone Gora Park, and within 6 mi (10 km) of Ōwakudani and Hakone Open Air Museum. Lake Ashi and Hakone Shrine are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Kitanokaze Saryou Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 19 8 - Good 3 6 - Okay 2 4 - Poor 0 2 - Terrible 2 ### 9.2/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 8.8/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 10/10 Excellent #### Cindy 16 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was amazing! Our family thoroughly enjoyed our experience here! Wish we would’ve booked for 2 nights. One night was not enough! Would recommend this ryokan! ##### Cindy Stayed 1 night in May 2025 ### 10/10 Excellent #### Derek Sau Leung 1 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Derek Sau Leung Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Kevin 21 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Kevin Stayed 1 night in Nov 2024 ### 10/10 Excellent #### kiyohisa 14 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### kiyohisa ### 6/10 Okay #### Hajime 18 May 2024 ##### Hajime Stayed 1 night in May 2024 ### 2/10 Terrible #### Shinichiro 10 May 2022 Disliked: Staff & service, amenities, property conditions & facilities シーツ、作務衣の匂いが気になった。 露天風呂の掃除など、あまり行き届いてないように感じた。 料理が微妙。 ##### Shinichiro Stayed 1 night in May 2022 ### 2/10 Terrible #### kumi 27 Mar 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 掃除が行き届いて他のお客様と会うこともなく静かで最高の時間をすごすことができました。 ##### kumi Stayed 1 night in Mar 2021 ### 10/10 Excellent #### Verified traveller 24 Feb 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities すべてに満足しました。 ##### Verified traveller Stayed 1 night in Feb 2021 ### 8/10 Good #### Verified traveller 25 Jan 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### コロナ時代にいいですね コロナ渦で温泉露天風呂付き客室&個室食事の旅を続けていますがここは合格でした。gotoがなくなって一斉に宿がとれるようになって行ってみました。よかった点→部屋の露天風呂が広い。源泉掛け流しのお湯が素晴らしい。個室で食事。普通だった点→色々食べ歩いている中高年の感想ですが 食事は普通でした。食材の殆どが北海道のものを使うため何かと無理があるかも。 ##### Verified traveller Stayed 1 night in Jan 2021 ### 10/10 Excellent #### SEIICHIRO 4 Aug 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### SEIICHIRO Stayed 1 night in Jul 2020 ### 10/10 Excellent #### Hiroya 21 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hiroya Stayed 1 night in Jul 2020 ### 6/10 Okay #### Verified traveller 12 Jan 2020 Liked: Cleanliness, staff & service #### サービスとお風呂は良かった サービスは良かったが、お食事が値段に見合わない平凡なメニューで、味が濃すぎた。 アメニティもビジネスホテルレベルでがっかり、値段的には海外高級ホテル並みにブランドアメニティにして欲しい。 温泉でお風呂にたくさん入るのでボディローションなども用意して欲しい ![](https://a.travel-assets.com/ugc/hotel-reviews/53A6AFE5CE649D2E97538799E65A65FCCDCD2AD21578798592956.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jan 2020 ### 10/10 Excellent #### Verified traveller 9 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 凝った空間演出を愉しむ 3部屋から成る広々とした空間、目の前の水面、そしてその水の下に隠されているあっと驚く露天風呂! 室内の風呂も4人が同時に足を伸ばして入れるほど、さらには泳げそうな貸し切り風呂も利用できました。モダンで凝った空間構成にシンプルだが豪華な設備がさりげなく配され、優雅な時間を堪能しました。チェックアウト時間を間違えて11時に出発してしまったのが悔やまれるほどです(笑)。 食事も部屋に負けず劣らず凝ったもので美味でした。 部屋以外でWi-Fiが使えなかったのがほとんど唯一の残念でした。 ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Takeshi 21 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Takeshi Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 14 May 2019 Liked: Cleanliness Very beautiful room, though it could use a little maintenance. Very relaxing and comfortable none the less. The restaurant staff were very friendly, especially Mr. Nakamura. He provided exceptional service and really showed he cared about the customers overall experience in Hakone. ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 3 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very exclusive; friendly staff and even when we dine we were by ourselves. Never had such a private experience before. Easy access to bus to get u around town. ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 15 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff take extra care to assure you have an amazing experience. Our stay exceeded our already high expectations! ##### Verified traveller Stayed 1 night in Mar 2019 ### 10/10 Excellent #### ALBEN 9 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious, clean, and classic japanese ryokans. The rooms are located in ground floour, thus an access for the elderly. ##### ALBEN Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller 10 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort En general todo fue muy bueno pero les falta mucho inglés para tener una buena comunicación. ##### Verified traveller Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Jay, Seoul 5 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 멋진 료칸 프라이빗하고 직원들이 아주 친절합니다 식사도 아주 좋습니다 방에 있는 대나무정원과 노천온천도 훌륭합니다 ##### Jay Stayed 1 night in Jun 2018 ### 10/10 Excellent #### Verified traveller 4 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 女性好みの食事内容。色々な食材をちょっとづつ創作した料理に選べるデザートに大満足! お風呂も快適。 部屋外のどこかのドア開閉の音が大変気にはなるが・・・ ##### Verified traveller Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Masako 27 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 豊富な新鮮食材の料理、専用露店風呂で源泉掛け流し放題。 いわゆる大浴場はなくて、それぞれの部屋にある大きなウッドデッキに専用露店風呂がついている。そのためいつでも好きな時にお風呂に入れて、お湯も源泉掛け流しでよかった。 経営が北海道の宿泊事業者で、食材は北海道と箱根周辺の地物が多く使われていた。 ふっくりんこという北海道でしか流通していないと思われる米がとても美味しかった。 ものすごい種類の料理が出たが、どれも少量なので食べきることはできた。 贅沢な滞在で費用はかかったが、一年の疲れを癒すことができ満足。 ![](https://a.travel-assets.com/ugc/hotel-reviews/s1243-pd69c7910-eaf7-11e7-98da-0242fed17ade-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1305-pd6909230-eaf7-11e7-ab29-562dc63a5703-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1385-pdb08acd0-eaf7-11e7-bd65-326511383643-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/s1913-pd9f87550-eaf7-11e7-bd65-326511383643-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Masako Stayed 1 night in Dec 2017 ### 10/10 Excellent #### FM, Hong Kong 29 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 體貼入微的溫泉酒店 員工服務極好,體貼入微,酒店溫泉設施寛倘舒適,晚餐美食恰到好處,不會令人過飽而浪費食物,美中不足的是房間的保險箱壞了。 ##### FM ### 8/10 Good #### Verified traveller 12 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### お食事に大満足 お食事がとにかく美味しかったです。 夕食朝食ともに視覚から楽しむことができました。 お部屋数が少ないおかげかあまり他の宿泊客に会わないのも良い点でした。ありがとうございました。 ##### Verified traveller ### 10/10 Excellent #### Samuel 30 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Joyous, aesthetic, lovely. This was a treat during brief, overnight stay. Now that we've had two hot springs tubs we've been shamelessly spoiled, not to mention the incredible meals and service. ##### Samuel ## Expedia's Latest Trends ### Hotels > [Hakone Pax Yoshino](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Pax-Yoshino.h8738351.Hotel-Information) > > [Aura Tachibana](https://www.expedia.co.uk/Hakone-Hotels-Aura-Tachibana.h9849627.Hotel-Information) > > [The Mad Hatter Hotel](https://www.expedia.co.uk/London-Hotels-The-Mad-Hatter-Hotel.h984512.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hotel Zagakukan](https://www.expedia.co.uk/Hakone-Hotels-Hotel-ZAGAKUKAN.h42646068.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [4 Star Hotels in City Centre Glasgow](https://www.expedia.co.uk/4Star-City-Centre-Glasgow-Glasgow-Hotels.s40-n6129620-0.Travel-Guide-Filter-Hotels) > > [Hotels in Austria](https://www.expedia.co.uk/Destinations-In-Austria.d11.Hotel-Destinations) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Pefkos Blue Hotel](https://www.expedia.co.uk/Rhodes-Hotels-Pefkos-Blue-Hotel.h44911059.Hotel-Information) > > [Hotels in Muslim Quarter](https://www.expedia.co.uk/Muslim-Quarter-Jerusalem-Hotels.0-n6004062-0.Travel-Guide-Filter-Hotels) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Dubai Hotels Jumeirah Creekside Hotel](https://www.expedia.co.uk/Dubai-Hotels-Jumeirah-Creekside-Hotel.h4557255.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [Holiday Inn Express Amsterdam - Arena Towers by IHG](https://www.expedia.co.uk/Amsterdam-Hotels-Holiday-Inn-Express-Amsterdam-Arena-Towers.h7362273.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/man/cgn/manchester-to-cologne) > > [Flights from Paisley (GLA) to Antwerp (ANR)](https://www.expedia.co.uk/lp/flights/gla/anr/glasgow-to-antwerp) ### Cars > [Car hire in Cappadocia](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cappadocia.d6054888.Car-Hire-Guide) > > [Enterprise Car Rentals In Fort William](https://www.expedia.co.uk/Enterprise-Car-Rentals-In-Fort-William.d7330-c15.Car-Rental-Guide-Suppliers) ### Activities > [Things to do in Inveraray](https://www.expedia.co.uk/Things-To-Do-In-Inveraray.d177888.Travel-Guide-Activities) ### Packages > [Ischia Holidays](https://www.expedia.co.uk/Ischia.d7923.Holidays-City-Breaks) ### General > [Visit Geneva City Centre](https://www.expedia.co.uk/Geneva-Geneva-City-Centre.dx6200315)