Title: Hotel Kajikaso Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kajikaso Boardwalk/promenade ryokan with spa services and restaurant ![Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/34b89db2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/be0cf081.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/3966c32c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/50b093d1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/48d3d770.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Kajikaso, you can look forward to an indoor mineral hot spring (onsen), a terrace and an art gallery on-site. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as designer shops on-site and 2 coffee shops/cafes. 8.8 Excellent ## Popular amenities - Bar - Spa - Parking included - Air conditioning - Free WiFi - Restaurant £128 29 Sept - 30 Sept ## Room options ### Check availability for these dates # Tonight [Sept 17 - Sept 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sept 18 - Sept 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sept 19 - Sept 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sept 26 - Sept 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=8836139&PinnedHotelID=8836139&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 23 of 23 rooms ![Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/5c61313a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Manyou No 501 - River View Japanese-Western Style Room with Private Bath - Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 689 sq ft - River view - Sleeps 6 - 2 Single Beds OR 4 Single Futons ![SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/62a8247a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### SpecialRoom -Hiten No508 River View Japanese-Western Style w/ Private Open-Air Bath-Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 818 sq ft - River view - Sleeps 6 - 2 Single Beds OR 4 Single Futons ![Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/4070894f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Taikan No 509 River View Japanese-Western Style Room with Private Bath - Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 1163 sq ft - 1 bedroom - River view - Sleeps 6 - 2 Single Beds and 4 Single Futons ![B-type Japanese 12 river view standard | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/dc38bb9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### B-type Japanese 12 river view standard 8.0 Very good 1 review ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 474 sq ft - River view - Sleeps 6 - 6 Single Futons ![Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/c921e1f2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shusui-an Town View Japanese-Western Style Room with Private Open-Air Bath - Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 753 sq ft - City view - Sleeps 6 - 4 Single Futons OR 2 Single Beds ![Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/3601f5d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Shusui-an River View Japanese-Western Style Room with Private Open-Air Bath - Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 753 sq ft - River view - Sleeps 6 - 4 Single Futons OR 2 Single Beds ![Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/a8c7c245.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room-Manten,Makoto No505-507 RiverView Japanese-Western Style w/ Private Open-Air Bath-Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 495 sq ft - River view - Sleeps 6 - 2 Single Beds OR 4 Single Futons ![Japanese Style Room with 10 tatami mats, River View | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/df3d6cd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 10 tatami mats, River View 9.4 Exceptional 3 reviews ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 398 sq ft - River view - Sleeps 5 - 5 Single Futons ![Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/e7cfa737.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Room - Hisyou No 510 - City View Japanese-Western Style Room with Private Bath - Onsen ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 689 sq ft - Sleeps 6 - 2 Single Beds OR 4 Single Futons ![Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/b9ed5028.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Kisaku River View Japanese-Style Room with Private Open-Air Bath - Onsen 9.6 Exceptional 4 reviews ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 517 sq ft - River view - Sleeps 6 - 6 Single Futons ![Japanese Style Room with 12.5 tatami mats, River View | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/295117c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with 12.5 tatami mats, River View 10.0 Exceptional 1 review ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 517 sq ft - River view - Sleeps 6 - 6 Single Futons ![Japanese Western Style Room with 10 tatami mats, Twin Beds, River View | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/a1bd7f7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room with 10 tatami mats, Twin Beds, River View ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Private bathroom - 689 sq ft - River view - Sleeps 6 - 2 Single Beds and 6 Single Futons ![1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/0173e699.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with City View, Half Board 9.0 Wonderful 4 reviews ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Toilet with electronic bidet - 398 sq ft - City view - Sleeps 5 - 5 Single Futons ![Twin Room, No Meal | 1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/fedee644.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, No Meal ### Highlights Air conditioning Heating Fridge Free minibar items LCD TV Down duvet Separate bedroom Toilet with electronic bidet - 70 sq ft - Sleeps 2 - 2 Single Beds ![1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/093d7af1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room No View - Sleeps 2 ![Dining | Breakfast and dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/986a0c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Street Side - Japanese Style Room 10 Tatami Mats - Sleeps 5 ![1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/83121b97.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath) - Sleeps 6 ![Miscellaneous](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/55ff0b7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room 12.5 Tatami Mats - Sleeps 6 ![Dining | Breakfast and dinner served, Japanese cuisine](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/36892a5e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room 12 Tatami Mats - Sleeps 6 ![1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/6ce77710.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Street Side - Japanese Western Style Room With Twin Bed (Free Flowing Outdoor Bath) - Sleeps 6 ![1 bedroom, down duvets, free minibar, in-room safe](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/2bff6856.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Western Style Room With Twin Bed Room - Sleeps 6 ![Bathroom | Spring water bathtub, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/fdc4cf70.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room 10 Tatami Mats - Sleeps 5 ![Living area | LCD TV](https://images.trvl-media.com/lodging/9000000/8840000/8836200/8836139/f4e0bd94.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### River Side - Japanese Style Room With Free Flowing Outdoor Bath - Sleeps 6 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Kajikaso.h8836139.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hotel-Kajikaso.h8836139.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23134%2C139.10130&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=DcjK4ItcorhNIsTF5hmOJ1xA_wU=) 688 Yumoto Hakone-machi, Hakone, Kanagawa-ken, 250-0311 #### What's nearby - Tenzan Onsen - 2 min drive - 1.1 miles - Hakone Open Air Museum - 10 min drive - 3.9 miles - Hakone Gora Park - 10 min drive - 4.5 miles - Hakone Kowakien Yunessun - 11 min drive - 4.7 miles - Lake Ashi - 15 min drive - 7.2 miles #### Getting around - Hakone Yumoto Station - 4 min walk - Kowakidani Station - 10 min drive - Tokyo (HND-Haneda) - 83 min drive #### Restaurants - ‪はつ花そば 本店 - ‬1 min walk - ‪料理茶屋花さがみ - ‬2 min walk - ‪GRANDE RIVIÈRE 箱根湯本店 - ‬3 min walk - ‪画廊喫茶 ユトリロ - ‬2 min walk - ‪ハイカラ中華 日清亭 - ‬2 min walk ## About this property ### Hotel Kajikaso Upscale ryokan near Fuji-Hakone-Izu National Park Consider a stay at Hotel Kajikaso and take advantage of an indoor mineral hot spring (onsen), a terrace and an art gallery on-site. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast and dinner. Free in-room WiFi is available to all guests, along with designer shops on-site and 2 coffee shops/cafes. You'll also enjoy perks such as: - Free self-parking - Hot springs on-site, a ballroom and a lift - Coffee/tea in reception, 4 meeting rooms and free newspapers - Guest reviews give top marks for the helpful staff Room features All 73 rooms feature comforts such as air conditioning and free stocked minibars, in addition to perks such as free WiFi and safes. Extra amenities include: - Bathrooms with spring water baths and toilets with electronic bidets - Wardrobes/cupboards, fridges and electric kettles ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site parking ### Food and drink - 2 coffee shops/cafes - A bar/lounge - A restaurant - Coffee and tea in common areas ### Things to do - Arcade/game room - Art gallery - Designer stores - Hot springs - Shopping ### Family friendly - Arcade/game room - In-room refrigerator ### Conveniences - Free newspapers in lobby - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - No housekeeping service - Turndown service ### Business services - 4 meeting rooms ### Outdoors - On a river - On the boardwalk/promenade - Outdoor entertainment area - Terrace ### Spa - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Front entrance ramp - Lift (80 centimetre wide door) - Smooth flooring in public areas - Thin carpet in public areas - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchairs on site ### More - 1 building - 6 floors - Ballroom - Built in 1987 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Down comforter ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Spring water bathtub - Toilet paper - Toilet with electronic bidet - Towels provided ### Entertainment - 50-inch LCD TV ### Food and drink - Coffee/tea maker - Electric kettle - Free stocked minibar - Refrigerator ### More - Air conditioning - Heating - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as Hotel Kajikaso Hakone Hotel Kajikaso Kajikaso Hakone Kajikaso Hotel Kajikaso Ryokan Hotel Kajikaso Hakone Hotel Kajikaso Ryokan Hakone ## Frequently asked questions ### Is Hotel Kajikaso pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Kajikaso? > As of 17 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Kajikaso on 29 Sept 2025 start from £127.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Kajikaso.h8836139.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Kajikaso? > Self-parking is free at this property. ### What time is check-in at Hotel Kajikaso? > Check-in start time: 3 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Kajikaso? > Checkout is at 10 AM. ### Where is Hotel Kajikaso located? > Located in Yumoto, this ryokan is within a 10-minute walk of Key Hiraga Museum, Hakone Toy Museum and Tamadare Falls. Gyokuren Shrine and Tenzan Onsen are also within 1 mile (2 km). Hakone Yumoto Station is only a 4-minute walk. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Kajikaso Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 153 8 - Good 100 6 - Okay 26 4 - Poor 10 2 - Terrible 6 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.6/10 Eco-friendliness ### 10/10 Excellent #### ricardo 24 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay in Hakone, walkable distance from the station with many places to shop around. The springs were great aswell. ##### ricardo Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Kinna 31 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The package included the dinner and breakfast (Kaiseki style), the foods are delicious and served very well. The front desk staff explains very detailed about the facilities. ##### Kinna Stayed 1 night in May 2025 ### 10/10 Excellent #### Quan 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is in a good location which close to the station and Tokyo’s center. The service is good, staff is friendly and support. I’m comfortable to stay here in a short trip at Tokyo. ##### Quan Stayed 1 night in Mar 2025 ### 8/10 Good #### Verified traveller 28 Dec 2024 Liked: Staff & service #### Traditional Japan culture experiences Good place to stay at Hakone area. Close to station and Main Street. ##### Verified traveller Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### xun 20 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Extremely nice stuff, clean and vast room, great view and delicious traditional Japanese food. ##### xun Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Duyen 30 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay with great traditional Japanese experience ##### Duyen Stayed 2 nights in May 2024 ### 10/10 Excellent #### Maryam 31 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort This is a super nice hotel. Food was excellent and staff are so nice. We loved our stay. ##### Maryam Stayed 1 night in Dec 2023 ### 8/10 Good #### Sean 21 Apr 2025 Liked: Cleanliness, staff & service, amenities Unique experience! Staff were very friendly, but the facility was a bit dated and probably needed some work (especially for the cost of my accommodation). ##### Sean Stayed 4 nights in Apr 2025 ### 2/10 Terrible #### Richard S 23 Apr 2025 Disliked: Staff & service The food was not to par and resulted in food poising. Please book elsewhere. ##### Richard S Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Cui-Zhu 8 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Classic and traditional Japanese resort was wonderful! We decided to splurge and booked w half board- the breakfast and Dinner - all very traditional Japanese food, tasty and beautifully presented. We reserved the Japanese style room and enjoyed the comfortable futon. The Ofuro was empty when we went so we really enjoyed the ofuro - make sure to check out both the 6th floor and 2nd floor ofuro (M/F switch times). It was so close to the hakone yumoto station where it was convenient as the starting point for area sightseeing. For arrival, we took a bus from Okayama JR station for ¥480 which dropped us off half a block away from this Ryokan. Would recommend this Ryokan. ##### Cui-Zhu Stayed 1 night in May 2025 ### 10/10 Excellent #### Danielle-joy 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Romantic It was such a romantic place loved every single minute of it. Very comfortable. Food was great, Our private onsen was so relaxing And even though we had a rainy day, it was nice just hanging around in our room and enjoying onsen ![](https://a.travel-assets.com/ugc/hotel-reviews/3DC0B1B30E45A99402747FA4F6E2823682BB830E1730188230792.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/6824EA27206EDF5D56BF4D93295AC7885DEBC2A61730188230660.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4C3C1F23AD183F5644D3A4488DF7B22CED66B6361730188230310.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/98155D1F8999FDB80AEF7F128F4838BFBA175BFA1730188230312.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Danielle-joy Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jinsong 29 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Both the facility and service are top notch ##### Jinsong Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Luke 28 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The most zen 24 spent in Japan. This was a Japanese cultural dream. From the traditional meals to dressing in yukata everything was perfect. Even tho it may be out of the comfort zone of some westerners, I think everyone should stay at a ryokan. It’s truly the most zen experience! We even tried soaking in the onsite onsen. Try it! You won’t regret it! ![](https://a.travel-assets.com/ugc/hotel-reviews/AA0AA7DC45F9FB46D082A5206869A091DF6563201743153634515.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/DDC11F99D07039DC893BEA1495F83D1278CA484F1743153636538.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F503620BB55D1C7169785BD9B7981E50865B851F1743153634597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FB57272B2F80629A765F2E43A0B94CF0D3CF5F9E1743153636172.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Luke Stayed 1 night in Mar 2025 ### 10/10 Excellent #### William R. 14 May 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice quant spacious ryokan with good kaiseki dinner. Great professional staff. ##### William R. Stayed 1 night in May 2023 ### 8/10 Good #### JIANING 17 Aug 2024 Liked: Cleanliness, staff & service Customer service is wonderful, meals are fantastic with traditional Japanese experience. I only hope our room is in better condition as the property itself is quite old. ##### JIANING Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Carlotta 22 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities wonderful place!!Quiet! Scenic!! The staff was kind respectful and so friendly!! Excellent food!!! I recommend this hotel if you travel to Hakone!! ##### Carlotta Stayed 2 nights in May 2024 ### 10/10 Excellent #### Virginia 4 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities We loved our private open air onsen and the river view! The Japanese beds were surprisingly very comfortable! ##### Virginia Stayed 1 night in Jul 2023 ### 10/10 Excellent #### Linney 4 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great traditional Onsen experience in Hakone Had an amazing stay with a really nice traditional Japanese hotel room with futons and a private outdoor hot bath. The hotel staff spoke enough English to be welcoming and helpful. We had the half board so a delicious traditional japanese dinner and breakfast were included. The highlight was having a private hot bath after dinner with sake i bought up the street at Lawsons. ![Private outdoor hot bath](https://a.travel-assets.com/ugc/hotel-reviews/941D5A5AAEF6AE57BDE0972130F387FE81E01E781728033155224.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room included both beds and tatamis](https://a.travel-assets.com/ugc/hotel-reviews/184E1D469B601660CAFCD0385E9EF5BF2D86B6141728033154485.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Great view of the river from room](https://a.travel-assets.com/ugc/hotel-reviews/E4B1FBA496853663B9968030E47BF3B4D282B73F1728033153689.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Delicious kuroge beer for dinner](https://a.travel-assets.com/ugc/hotel-reviews/34526B96FBCE08A12099C4D95749541BFF9B61F41728033149941.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linney Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tommy Koh Siong 9 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good onsen ryokan. Service and the onsens were amazing. The kaiseki dinner was traditional and good, but wouldn’t say it was exceptional. Area near the ryokan is very picturesque and nice to roam around ##### Tommy Koh Siong Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Verified traveller 17 Apr 2025 Disliked: Staff & service, property conditions & facilities, room comfort #### Good onsen, terrible staff. Other than the onsen, the staff attitude and room set up was terrible. Amenities were not set up to the correct number of guests, even after requests were made correct amenities were not sent up to the room. The property charges over 30,000 yen, I expect better service and better attitude from the employees ##### Verified traveller Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Verified traveller 9 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The room is over our expectation but perfectly meet our requirements😊. The price includes breakfast and dinner which is a big plus. The staff is friendly and helpful though the communication may take more time due to language. We successfully arrived our next destination Kawaguchiko by taxi with the great help from the staff. ##### Verified traveller Stayed 1 night in Oct 2024 ### 6/10 Okay #### Andrea 10 Jan 2025 Liked: Cleanliness, amenities The hotel is beautiful. Maybe it was because we were in a smaller town with fewer English speakers, but the staff was less friendly here than at other places we stayed during our trip. There are also fewer "included" extras, which we found to be more common at other hotels. This was the priciest hotel we stayed at during our trip and I think I just expected a little more for what we spent. I did like the experience of staying in more traditional Japanese lodgings and the views are spectacular. Very close to a lot of fun shops and food. We did the set meal for dinner and breakfast and it was an interesting experience but not something I would go out of my way to do again next time I'm in Japan. ##### Andrea Stayed 1 night in Dec 2024 ### 4/10 Poor #### Jennifer 5 Jan 2025 Liked: Cleanliness The property was very clean but was rather tired and worn considering the price. The room was rather musty smelling and the bathroom outdated and basic. I have a severe Shellfish Allergy which I notified the property of the day before arrival (as required). At check in I was assured they knew but at our included dinner there were multiple shellfish included in 2 courses. We checked out first thing in the morning and passed on the included breakfast. Needs improvement. ##### Jennifer Stayed 1 night in Jan 2025 ### 8/10 Good #### Savannah Renee 8 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The entrance into the building is nice and inviting. We checked in and were given two keys to the room, which are actual keys and not a card. Once we got to "our room" it was quickly discovered that there was an error in check in. Other people's belongings were still in the room and it was not the type of room we booked. Thankfully the people were not in the room and we called the front desk to let them know of the issue. They immediately came up and verified that they made a mistake and apologized profusely. They did fix the room issue and got us settled into the right room. They also gave us an apology gift for the mishap. The room had a great view of the river and the cherry blossoms. We had the half board, the food was pretty good but you do need to be open to maybe trying some new things as there are many traditional dishes that are served. ##### Savannah Renee Stayed 1 night in Apr 2025 ### 8/10 Good #### ANH 19 Feb 2023 Liked: Amenities Long history of the facility, the surrounding is breath taking with the sound of river running outside the room I stayed in was bright and spacious. The Japanese style dinner and breakfast choosen was delicious. However keep in mine due to the age of the property cleanliness in certain area are missed. The toilet room is an older type and it has a strong funky smell, not the sulphuric acid from the area... ##### ANH Stayed 1 night in Feb 2023 ## Expedia's Latest Trends ### Hotels > [Susukinohara Ichinoyu](https://www.expedia.co.uk/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Family-Friendly Hotels in Abu Dhabi](https://www.expedia.co.uk/Destinations-In-Abu-Dhabi-Family-Friendly-Hotel.0-0-d6053838-tFamilyFriendlyHotel.Hotel-Filter-Destinations) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Gloria Golf Resort - All Inclusive](https://www.expedia.co.uk/Serik-Hotels-Gloria-Golf-Resort-All-Inclusive.h922083.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Hotel Benidorm East by Pierre & Vacances](https://www.expedia.co.uk/Benidorm-Hotels-Hotel-Palm-Beach-Includes-Tickets-To-Mundomar-Aqualandia-Parks.h903169.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Apartments Seville](https://www.expedia.co.uk/Seville-Apartments.d3312-aaApartments.Travel-Guide-Accommodation) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Hotels near Resorts World Birmingham](https://www.expedia.co.uk/Resorts-World-Birmingham-Hotels.0-l553248634966027615-0.Travel-Guide-Filter-Hotels) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [B&B Bridlington](https://www.expedia.co.uk/Bridlington-Bed-And-Breakfasts.d6048866-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Catalonia Punta Cana - All Inclusive](https://www.expedia.co.uk/Punta-Cana-Hotels-Catalonia-Punta-Cana-All-Inclusive.h546878.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Pumba Private Game Reserve](https://www.expedia.co.uk/Grahamstown-Hotels-Pumba-Private-Game-Reserve.h2319463.Hotel-Information) > > [Langham Court](https://www.expedia.co.uk/Shanklin-Hotels-Langham-Court.h1381421.Hotel-Information) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) ### Flights > [Air Canada](https://www.expedia.co.uk/Air-Canada-Flights.cAC.Travel-Guide-Airlines) > > [Flights from London (LHR) to Pune (PNQ)](https://www.expedia.co.uk/lp/flights/lhr/pnq/london-to-pune) ### Packages > [Leipzig Holidays](https://www.expedia.co.uk/Leipzig.d2046.Holidays-City-Breaks)