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Hotel de Yama, Hakone Lake Side

Photo gallery for Hotel de Yama, Hakone Lake Side

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Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
View from Room

Overview of Hotel de Yama, Hakone Lake Side

Hotel de Yama, Hakone Lake Side

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
80 Motohakone, Hakone, Kanagawa-ken, 250-0522

Explore the area

  • Popular LocationLake Ashi3 min walk
  • Popular LocationHakone Shrine7 min walk
  • Popular LocationHakone-en Aquarium3 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, Hotel de Yama, Hakone Lake Side is in the mountains and on a lake. Hakone Shrine and Onshi Hakone Koen Park are local landmarks, and the area's natural beauty can be seen at Fuji-Hakone-Izu National Park and Hakone Visitor Center. Hakone-en Aquarium and Hakone Ekiden Museum are also worth visiting.

What's nearby

  • Lake Ashi - 3 min walk
  • Hakone Shrine - 7 min walk
  • Hakone-en Aquarium - 3 min drive
  • Hakone Kurakake Golf Course - 7 min drive
  • Hakone Ekiden Museum - 7 min drive

Getting around

  • Kowakidani Station - 10 min drive
  • Hakone Gora Station - 11 min drive

Restaurants

  • La Terrazza - 12 min walk
  • Bakery & Table - 15 min walk
  • Shinsho Soba - 15 min walk
  • Amazake Chaya Tea House - 5 min drive
  • Hakone Suishoen - 9 min drive

About this property

Hotel de Yama, Hakone Lake Side

Lakefront hotel with 2 restaurants and 24-hour front desk
Along with 2 restaurants, this smoke-free hotel has 2 coffee shops/cafés and conference space. WiFi in public areas is free. Additionally, a 24-hour front desk, wedding services and a garden are on-site. All 89 rooms offer conveniences such as fridges and electric kettles, along with free WiFi, free wired Internet and balconies or patios. Other amenities available to guests include flat-screen TVs, minibars and room service.
Hotel de Yama, Hakone Lake Side offers 89 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. Flat-screen televisions are featured in guestrooms. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–9:30 AM: JPY 2662 for adults and JPY 1210 for children
  • 2 restaurants and 2 coffee shops
  • Room service available

Things to do

  • Shopping

Family friendly

  • Fridge

Conveniences

  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Conference space (3305 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robe)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar
  • Fridge

Outdoor space

  • Balcony or patio

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. No refunds will be issued for any unused portion of the rate plan.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 6000 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 2662 for adults and JPY 1210 for children (approximately)
  • Rollaway bed fee: JPY 6000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Odakyu Yama No Hotel Hakone
Odakyu Yama No Hakone
Odakyu Yama No
Odakyu Yama No Hotel
Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel
Hotel de Yama, Hakone Lake Side Hakone
Hotel de Yama, Hakone Lake Side Hotel Hakone

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 78 out of 123 reviews
5 - Excellent 63%
Rating 4 - Good. 33 out of 123 reviews
4 - Good 27%
Rating 3 - Okay. 8 out of 123 reviews
3 - Okay 7%
Rating 2 - Poor. 3 out of 123 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 123 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful garden, silent and spacious room, nice air bath! Hotel is very clean. Definitely would like to come back.
Stayed 2 nights in Feb 2021

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

5/5 Excellent

Stayed 1 night in Sep 2020

3/5 Okay

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Not good service with that price
We went to the Odakyu Hakone Lake Hotel and that we booked that one but once we checked in and found out we went to the wrong hotel. The front desk clerk was super nice. He helped us to call our hotel but they didn’t come to put us up at all. And he called few taxi companies but no one was available. Then Odakyu manager told him to drive us to our hotel.
Stayed 2 nights in Dec 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019