Title: Hakonenomori Okada Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakonenomori Okada Natural beauty surrounds guests at this hot spring retreat where they can float in a lazy river, book rejuvenating spa treatments, and savor delicious meals ## Photo gallery for Hakonenomori Okada ![Outdoor spa tub - Hakonenomori Okada (Hakone)](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/b53efc71.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Hakonenomori Okada (Hakone)](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/16912b1d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property – evening/night - Hakonenomori Okada (Hakone)](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/a655218e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor spa tub - Hakonenomori Okada (Hakone)](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/47d1364d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room, Private Bathroom (with Tatami Mat) | View from room - Hakonenomori Okada (Hakone)](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/4ca3d5db.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hakonenomori Okada, located in a national park, offers a true escape from daily life. Visitors can wander the peaceful garden, book restorative massages at the spa, and enjoy authentic Japanese dishes at Yamahiko restaurant. Each room includes WiFi connectivity. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning £94 16 Jan - 17 Jan ## Room options ### Check availability for these dates Tonight [Jan 15 - Jan 16](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 16 - Jan 17](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 16 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=6064435&PinnedHotelID=6064435&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Basic Twin Room, 2 Single Beds ![Basic Twin Room, 2 Single Beds | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/b0ec4665.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room, 2 Single Beds 9.4 Exceptional 3 reviews ### Highlights Air conditioning Fridge LCD TV Down duvet Premium bedding Shower/bath combination Private bathroom Bidet - 193 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Family Room, Private Bathroom (with Tatami Mat) ![Family Room, Private Bathroom (with Tatami Mat) | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/49b51d37.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Private Bathroom (with Tatami Mat) 8.4 Very good 8 reviews ### Highlights Air conditioning Fridge LCD TV Down duvet Premium bedding Shower/bath combination Private bathroom Bidet - 301 sq ft - Valley view - Sleeps 6 - 4 Single Futons OR 2 Single Beds ### View all photos for Japanese-Style Family Room with Private Bathroom ![ Japanese-Style Family Room with Private Bathroom | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/2b69f80a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese-Style Family Room with Private Bathroom 10.0 Exceptional 2 reviews ### Highlights Air conditioning Fridge LCD TV Down duvet Premium bedding Shower/bath combination Private bathroom Bidet - 344 sq ft - Sleeps 8 - 8 Single Futons ### View all photos for Twin Room ![Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/8150ae80.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room - Sleeps 2 ### View all photos for Japanese Western Style Room ![Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/fa04bbe2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Western Style Room - Sleeps 4 ### View all photos for Japanese Style Room 16 Tatami Mats ![Combined shower/bathtub, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/b64e36e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room 16 Tatami Mats - Sleeps 6 ### View all photos for Japanese room 25SQM 2PAX,Non Smoking ![Japanese room 25SQM 2PAX,Non Smoking | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/3a2ba130.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese room 25SQM 2PAX,Non Smoking ### Highlights Air conditioning Fridge LCD TV Down duvet Premium bedding Shower/bath combination Private bathroom Bidet - 269 sq ft - Valley view - Sleeps 2 - 2 Single Beds ### View all photos for Japanese room 25SQM 3PAX,Non Smoking ![Japanese room 25SQM 3PAX,Non Smoking | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/51d13cd0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese room 25SQM 3PAX,Non Smoking 8.0 Very good 1 review ### Highlights Air conditioning Fridge LCD TV Sofa bed Down duvet Premium bedding Shower/bath combination Private bathroom - 269 sq ft - Valley view - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Japanese room include sauna,Non Smoking ![Japanese room include sauna,Non Smoking | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/86558bc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese room include sauna,Non Smoking ### Highlights Air conditioning Fridge LCD TV Sofa bed Down duvet Premium bedding Shower/bath combination Private bathroom - 398 sq ft - Valley view - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ### View all photos for Nadeshiko-Top floor, 43SQM,Non Smoking ![Nadeshiko-Top floor, 43SQM,Non Smoking | Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/c34d0c6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Nadeshiko-Top floor, 43SQM,Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Fridge LCD TV Down duvet Premium bedding Shower/bath combination Private bathroom Bidet - 463 sq ft - Sleeps 4 - 4 Single Futons ### View all photos for Furusato - Separate Guest Room With Footbath ![Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/198a299d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Furusato - Separate Guest Room With Footbath - Sleeps 5 ### View all photos for 【Top Floor・Japanese Style Room】- Myojin -・- Nadeshiko - ![Bathroom | Combined shower/bathtub, free toiletries, hair dryer, slippers](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/afe0fb9a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 【Top Floor・Japanese Style Room】- Myojin -・- Nadeshiko - - Sleeps 4 ### View all photos for Japanese Room ![Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/e578a5d7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room - Sleeps 2 ### View all photos for Japanese Room With Sauna ![Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/f0e0090b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room With Sauna - Sleeps 3 ### View all photos for Japanese Room 3 Adult ![Premium bedding, down duvets, in-room safe, laptop workspace](https://images.trvl-media.com/lodging/7000000/6070000/6064500/6064435/14808843.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Room 3 Adult - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakonenomori-Okada.h6064435.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakonenomori-Okada.h6064435.Hotel-Information) ## About the area Located in Yumoto, a neighbourhood in Hakone, Hakonenomori Okada is in a national park. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Toy Museum and Kanagawa Prefectural Museum of Natural History are also worth visiting. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.22663%2C139.09080&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=e3kuwgFQ38doEufrtuIxijerzN0=) 191 Yumotochaya, Hakone, Kanagawa-ken, 250-0312 ### What's nearby - Fuji-Hakone-Izu National Park \- 1 min walk \- 0.0 miles - Tamadare Falls \- 7 min walk \- 0.4 miles - Gyokuren Shrine \- 9 min walk \- 0.5 miles - Shogenji Temple \- 12 min walk \- 0.7 miles - Hakone Toy Museum \- 19 min walk \- 1.1 miles ### Getting around - Kowakidani Station - 13 min drive - Hakone Yumoto Station - 20 min walk - Tokyo (NRT-Narita Intl.) - 175 min drive ### Restaurants - ‪はつ花そば 本店 - ‬16 min walk - ‪囲炉裏茶寮八里 - ‬5 min drive - ‪茶のちもと - ‬16 min walk - ‪箱根浪漫亭湯本店 - ‬16 min walk - ‪滋養料理山法師 - ‬12 min walk ## About this property ### Hakonenomori Okada Hotel near Hakone Kowakien Yunessun You can look forward to a garden, a sauna and a hot tub at Hakonenomori Okada. Treat yourself to a massage or other spa services. The on-site restaurant, Yamabiko, features Japanese cuisine. Guests can connect to free in-room WiFi. Additional perks include: - A children's pool, along with a lazy river - Free self-parking - Buffet breakfast (surcharge), hot springs on-site and a gift shop - A vending machine, a banquet hall and tour/ticket information Room features All guest rooms at Hakonenomori Okada feature thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as late-night room service and free WiFi. More conveniences in all rooms include: - Bidets, shower/bath combinations and free toiletries - 20-inch LCD TVs with satellite channels - Fridges, electric kettles and heating ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/6000000/5710000/5709000/5708962/21c99cf1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yumoto Fujiya Hotel Yumoto - Spa - Parking included - Free Wi-Fi - Restaurant 9.0 Wonderful 1,001 reviews £153 25 Jan - 26 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-25&endDate=2026-01-26&selected=5708962&PinnedHotelID=5708962&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/10000000/9070000/9062000/9061906/15d9e155.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yumoto Hotel Yumoto - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.0 Very good 194 reviews £98 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=9061906&PinnedHotelID=9061906&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/5000000/4570000/4565500/4565449/38cbe737.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Okada Yumoto - Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 875 reviews £126 28 Jan - 29 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=4565449&PinnedHotelID=4565449&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/10000000/9850000/9849700/9849627/52fafd58.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aura Tachibana Yumoto - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 391 reviews £126 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=9849627&PinnedHotelID=9849627&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese and Western style room with Open-Air Hot Spring Bath typeA - Non smoking | Bathroom | Separate bathtub and shower, hair dryer, slippers, electronic bidet](https://images.trvl-media.com/lodging/106000000/105820000/105814600/105814583/11e1ec65.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Nanpuso Yumoto - Pool - Spa - Kids’ pool - Parking included 8.8 Excellent 84 reviews £115 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=105814583&PinnedHotelID=105814583&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/35000000/34780000/34779400/34779325/d1bc40a3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Re Cove Hakone Sengokuhara - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 341 reviews £77 26 Jan - 27 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=34779325&PinnedHotelID=34779325&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/16000000/15240000/15231600/15231511/a8329aef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Yushintei Yumoto - Hot tub - Parking included - Free Wi-Fi - Air-conditioning 8.6 Excellent 166 reviews £98 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=15231511&PinnedHotelID=15231511&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/98000000/97090000/97085400/97085329/1979a8aa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Suisen Ohiradai - Parking included - Free Wi-Fi - Air-conditioning - Microwave 9.8 Exceptional 133 reviews £134 1 Feb - 2 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=97085329&PinnedHotelID=97085329&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/15000000/14860000/14856300/14856236/09fe4de4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien Miyamafurin Ninohira - Parking included - Free Wi-Fi - Air-conditioning - Housekeeping 8.0 Very good 240 reviews £93 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=14856236&PinnedHotelID=14856236&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/36000000/35610000/35602200/35602111/d2e5d71a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yutowa Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 717 reviews £85 16 Jan - 17 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking - Onsite parking options include a carport ### Food and drink - Daily buffet breakfast available 7:00 AM to 9 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children - A restaurant ### Restaurants on site - Yamabiko ### Things to do - Children's pool - Hot springs - Hot tub - Lazy river - Sauna ### Family friendly - Children's pool - In-room refrigerator - Lazy river ### Conveniences - Gift shop/newsstand - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - In a national park ### Spa - Hot springs - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk ### More - 1 building - 4 floors - Banquet hall - Built in 1998 - Smoke-free property ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 20-inch LCD TV with cable/satellite channels ### Food and drink - Electric kettle - Late-night room service - Refrigerator ### More - Air conditioning (climate-controlled) - Heating (climate-controlled) - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: 9 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions There is no front desk at this property Guests can access their accommodation through a private entrance This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 9:00 AM to 5:00 PM The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Hakonenomori Okada Hakonenomori Okada Hotel Okada Hotel Hakonenomori Okada Hotel Hakone Hakonenomori Okada Hakone Hakonenomori Okada Hotel Hakonenomori Okada Hakone Hakonenomori Okada Hotel Hakone ## Frequently asked questions ### Does Hakonenomori Okada have a pool? ### How much does it cost to stay at Hakonenomori Okada? ### Is Hakonenomori Okada pet-friendly? ### How much is parking at Hakonenomori Okada? ### What time is check-in at Hakonenomori Okada? ### What time is check-out at Hakonenomori Okada? ### Where is Hakonenomori Okada located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hakonenomori Okada Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 7.6 Location ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 130 8 - Good 145 6 - Okay 35 4 - Poor 12 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### David 6 Aug 2025 Liked: Staff & service, amenities Comfortable good sized rooms, excellent spa facilities, magnificent location ##### David Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Debbie 6 Jan 2026 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Dinner was not to standard on first night, got sick with the food, so we ate out the 2nd nite ##### Debbie Stayed 2 nights in Jan 2026 ### 10/10 Excellent #### Newton 9 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Great Japanese style resort! ##### Newton Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Yue Shan 4 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Cleans and spacious room. Have other amenities besides onsen like games room, manga room, massage chairs and resting rooms. Nice mountain view from our room ##### Yue Shan Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Victor 13 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in the mountains. We had a great time at hotel Okada, especially at the onsen. The beds were comfortable and the food was good. A fun experience was the kimono, yukata and slippers they provided for you to borrow. Good shuttle service too. ##### Victor Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Francis 8 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great service and access the onsen next building which is connected on the third floor. Great breakfast and dinner. ##### Francis Stayed 1 night in Jul 2025 ### 10/10 Excellent #### June 12 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super large room with a great view of the valley. Very clean. Bed and bedding was comfortable. Hotel temperature was just right. The Onsen was spectacular. 1 indoor and 4 varying temperature outdoor pools surrounded by nature. We reserved the dinner and breakfast as the hotel is remote. The food was great! Highly recommend. Avoid walking up to it from the main road. After taking the shuttle bus to Hotel Okada, either get the front desk at Hotel Okada to call for a shuttle to take you to the hotel or go into Hotel Okada, take the elevator to the 8th floor and take the 2 minute walk out the back to this hotel. ##### June Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Christine 11 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay here, the hot mineral pools were top of our list! The steep climb to the hotel, not so much — but hey, it strengthens your heart, right? ##### Christine Stayed 1 night in Sep 2025 ### 6/10 Okay #### Ali 2 Jul 2025 Liked: Staff & service, amenities It was very traditional but a lot of bugs in certain rooms and the onsen was very good. ##### Ali Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Elise 7 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great 1 Night Stay! The hotel was very nice and quiet. It was clean and check in was pretty easy. You get to use an onsen as part of the hotel and there is also a shuttle that takes you down to the train station. ##### Elise Stayed 1 night in Apr 2025 ### 10/10 Excellent #### David 12 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Yes ##### David Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Isaiah 12 Jun 2025 Liked: Cleanliness, amenities, property conditions & facilities Absolutely amazing !!! ##### Isaiah Stayed 1 night in Jun 2025 ### 10/10 Excellent #### KWAN LOK 14 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent stay ##### KWAN LOK Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Samantha 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The Onsen is so great ##### Samantha Stayed 1 night in Oct 2024 ### 10/10 Excellent #### KIT-YI 1 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities Quiet location, good onsen, excellent staff service ##### KIT-YI Stayed 1 night in May 2023 ### 8/10 Good #### Reza 9 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities The views and quietness were amazing. ##### Reza Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Andrew 16 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort They had no taxi services available at 8;30 am ##### Andrew Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Camille 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Thermal bath ##### Camille Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Kimberly 26 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities A but farther out from Hakone-Yumoto station and rooms are a bit dated, but staff are very nice and helpful. Private family onsen was small but a great experience. On-site breakfast was much better than expected and the connected restaurant was very convenient too. Would stay again. ##### Kimberly Stayed 1 night in Jun 2024 ### 8/10 Good #### Jie 30 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room was very big and in. A quiet location. However the transport isn’t the best. ##### Jie Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### liyan 1 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Highly recommended. ##### liyan Stayed 1 night in Oct 2024 ### 8/10 Good #### Pedro 22 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Real Japanese spa with a old fashion stile. It’s a must if you want to experience a real Japan atmosphere ##### Pedro Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Yi 5 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice Japanese style room ! ##### Yi Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Austin 2 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The onsen was an excellent experience for any tourist. The facility is generally well maintained. The rooms are spacious and clean. It was a good and relaxing experience staying at this hotel. ##### Austin Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Esther 29 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing onsen hotel! I stayed here with my two small kids on the ground floor traditional room and it was awesome! The front desk stocked us with towels, and yukata for our stay. Breakfast was delicious, traditional, and the quality was great. The staff is so nice! The area is perfect for walking into town, or driving to the sites. We will def return! ##### Esther Stayed 3 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Hotels in Méribel](https://www.expedia.co.uk/Meribel-Hotels.d8725.Travel-Guide-Hotels) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) > > [Hotels in Harrow](https://www.expedia.co.uk/Harrow-Hotels.d11965.Travel-Guide-Hotels) > > [The Bristol Hotel](https://www.expedia.co.uk/Bristol-Hotels-The-Bristol-Hotel.h27937.Hotel-Information) > > [Courtyard by Marriott London Gatwick Airport](https://www.expedia.co.uk/Gatwick-Hotels-Courtyard-By-Marriott-London-Gatwick-Airport.h2442721.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) ### Flights > [Flights from Derby (EMA) to Crumlin (BFS)](https://www.expedia.co.uk/lp/flights/ema/bfs/east-midlands-to-belfast) ### Activities > [Things to do in Kingston Upon Thames](https://www.expedia.co.uk/Things-To-Do-In-Kingston-Upon-Thames.d4380.Travel-Guide-Activities) ### Packages > [Bacvice Beach](https://www.expedia.co.uk/Bacvice-Beach-Split-Dalmatia.d6071229.Attraction) ---