Title: Hakone Suishoen Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hakone Suishoen Hotel with a full-service spa, a short walk to Hakone Kowakien Yunessun ![Public bath](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/3c606517.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Precious Suite Twin | Deep-soaking bathtub](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/66363e46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/b687b9e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Suite Maisonette Twin | Terrace/patio](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/d814a9b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Precious Suite Twin | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/08186d12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen offers a peaceful retreat with an indoor mineral hot spring, tranquil garden, and aromatherapy treatments. Enjoy free full breakfast, high-speed WiFi, and attentive 24-hour front desk service. 9.8 Exceptional ## Popular amenities - - Bar - Room service - Spa - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 4 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 5 - Oct 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=22553810&PinnedHotelID=22553810&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ![Stylish Suite Twin | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/bd00547b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Stylish Suite Twin ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 2 Large Single Beds ![Comfort Suite Maisonette Twin | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/80665285.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite Maisonette Twin 9.6 Exceptional 4 reviews ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 2 Large Single Beds ![Comfort Twin | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/2921832b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Twin 10.0 Exceptional 2 reviews ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 2 Large Single Beds ![Precious Suite Twin | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/08186d12.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Precious Suite Twin 10.0 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 2 Large Single Beds ![Precious Suite King Double | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/a4aa381b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Precious Suite King Double ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 1 King Bed ![Luxury Suite Maisonette Twin | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/2f117d22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Maisonette Twin 10.0 Exceptional 3 reviews ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 2 Large Single Beds ![Luxury Suite Maisonette King Double | Minibar, in-room safe, free cots/infant beds, rollaway beds](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/4da9706d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Maisonette King Double 10.0 Exceptional 1 review ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 1 Double Bed ![Luxury Suite Twin | Living area | TV](https://images.trvl-media.com/lodging/23000000/22560000/22553900/22553810/0b81e41f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite Twin ### Highlights Private hot tub Air conditioning Heating Free cots/infant beds Fridge TV Private bathroom Deep-soaking bath - Sleeps 4 - 2 Large Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Suishoen.h22553810.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Hakone-Suishoen.h22553810.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.23999%2C139.04791&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=7jhYftKXBfusFk8CT5bkICD2Y74=) 519-9 Kowakudani, Hakonemachi, Hakone, Kanagawa, 250-0406 #### What's nearby - Hakone Kowakien Yunessun - 3 min walk - 0.2 miles - Hakone Open Air Museum - 11 min walk - 0.6 miles - Hakone Gora Park - 14 min walk - 0.8 miles - Hakone Shrine - 6 min drive - 4.6 miles - Lake Ashi - 7 min drive - 4.8 miles #### Getting around - Kowakidani Station - 12 min walk - Hakone Gora Station - 18 min walk - Tokyo (HND-Haneda) - 101 min drive #### Restaurants - ‪The Hakone Open-Air Museum Café - ‬17 min walk - ‪箱根餃子センター - ‬12 min walk - ‪Gora Brewery And Grill - ‬19 min walk - ‪鮨・天麩羅 風月 - ‬17 min walk - ‪CAFE Ryusenkei - ‬9 min walk ## About this property ### Hakone Suishoen Hotel near Hakone Kowakien Yunessun Close to Hakone Open Air Museum and Hakone Gora Park, Hakone Suishoen provides free full breakfast, an indoor mineral hot spring (onsen) and a terrace. For some rest and relaxation, visit the sauna, and indulge in a facial, a body treatment or aromatherapy. In addition to a garden and a bar, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - Free self-parking - Free train station drop-off, hot springs on-site and concierge services - A porter/bellboy, a front desk safe and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guest rooms at Hakone Suishoen offer thoughtful touches, such as Hot tubs and air conditioning, in addition to amenities, such as free WiFi and safes. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with deep-soaking baths and free toiletries - Fridges, electric kettles and heating ## Similar properties ![Reception](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/221f5fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free WiFi - Restaurant 9.6 Exceptional 1,610 reviews £456 8 Oct - 9 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite w/ Private Onsen (2F) Halfboard (Breakfast & Dinner), Check-in 3pm-6pm | 1 bedroom, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24060000/24051800/24051762/90fbe183.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gora Hanaougi Gora - Breakfast included - Spa - Parking included - Free WiFi 10 Exceptional 466 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=24051762&PinnedHotelID=24051762&HadPinnedHotel=true®ionId=-1&adults=2) ![Kaiseki dinner - 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Hot tub - Spa - Parking included - Free WiFi 9.4 Exceptional 971 reviews £345 28 Oct - 29 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1580221&PinnedHotelID=1580221&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/25000000/24060000/24052100/24052056/82019007.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gora Hanaougi Madoka No Mori Gora - Breakfast included - Spa - Parking included - Free WiFi 9.8 Exceptional 179 reviews £663 16 Oct - 17 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=24052056&PinnedHotelID=24052056&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/91000000/90020000/90015300/90015275/5821f3e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fufu Hakone Gora - Spa - Parking included - Free WiFi - Restaurant 9.8 Exceptional 47 reviews £1,515 14 Oct - 15 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-14&endDate=2025-10-15&selected=90015275&PinnedHotelID=90015275&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station drop-off shuttle - Free self parking on site ### Food and drink - Free full breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Full-service spa - Hot springs - Sauna ### Family friendly - In-room cot - In-room refrigerator - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Porter/bellhop - Turndown service ### Outdoors - Garden - Terrace ### Full-service spa - Aromatherapy - Facials - Hot springs - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Sauna - Spa open daily - Spa treatment rooms - Yukata (Japanese robes) ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - TV ### Food and drink - Electric kettle - Minibar - Refrigerator - Room service ### More - Air conditioning (climate-controlled) - Heating - Safe ## Policies ### Check-in Check-in time starts at 3 PM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Half Board meals are not included in the Half Board rate for children age 12 and younger. Guests may bring their own food for children age 12 and younger, or pay for their meals at the property. Japanese futons are provided based on the number of adults in the reservation. Guests booked in Half Board rates must check-in by 7 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Guests with tattoos are not able to use the on-site public bathing facilities ### Property is also known as Hotel Hakone-Suishoen Hakone Suishoen Hotel Hakone Suishoen Hakone Hakone Suishoen Hotel Hakone ## Frequently asked questions ### Is Hakone Suishoen pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hakone Suishoen? > Self-parking is free at this property. ### What time is check-in at Hakone Suishoen? > Check-in begins at 3 PM. Late check-in is available during limited hours. ### What time is check-out at Hakone Suishoen? > Checkout is at 11 AM. ### Where is Hakone Suishoen located? > Located in Kowakudani, this spa hotel is within a 10-minute walk of Okada Museum of Art and Hakone Kowakien Yunessun. Hakone Open Air Museum and Hakone Gora Park are also within 1 mile (2 km). Kowakidani Station is 12 minutes by foot and Hakone Gora Station is 18 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hakone Suishoen Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.4 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.6 Property conditions & facilities 10 - Excellent 98 8 - Good 8 6 - Okay 2 4 - Poor 1 2 - Terrible 1 ### 10/10 Excellent #### kiyohisa 25 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 立地、サービス、食事、温泉とどれも満足できる内容です。 施設は離れとなっており、階段が多く、足の不自由な方にはお勧めしません。 食事は同ランクのホテルの中でも良い方であり、日本酒の種類も豊富で十分に堪能できました。 温泉は弱アルカリ性単純温泉で、肌がスベスベで、これぞアルカリ性の温泉！という感じ最高です。 硫黄温泉が大好きな私でも小涌谷温泉気に入りました。（箱根で一番は芦之湯温泉） ##### kiyohisa Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Haddon 5 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible service/food and the grounds are stunning. ##### Haddon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Y. 13 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A great place to enjoy onsen and Japanese food. ##### Y. Stayed 1 night in Dec 2024 ### 10/10 Excellent #### janice 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the room was wonderful,large with great bed and all the comforts dining was terrific warm atmosphere in the bar with a great bartender ##### janice Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Hin Pang 3 Jun 2025 This onsen stay was a perfect harmony of nature, tradition, and hospitality. If you’re looking for a place to reset your soul, indulge in exceptional cuisine, and be cared for with sincere warmth, this is the place. We left feeling refreshed, grateful, and already dreaming of our return. ##### Hin Pang Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Brian 3 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### So amazing This was without a doubt the most Lux accommodations I’ve ever stayed in and that is saying something. We loved the provided yukatas. The meals were amazing. The place is spectacular. Start to finish. I highly recommend it. ![](https://a.travel-assets.com/ugc/hotel-reviews/130ae6f4-c5b2-449d-bca1-bc093a78c771-1751513917314.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa388910-43c4-4a32-91d2-f11ff35b6c78-1751513926433.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b3c3f682-a4a2-47ef-89fb-a4895820f811-1751513940713.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/df7dee3a-103d-4800-94b5-5d1e6d620696-1751513913195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Brian Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Andrew 7 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities This was an amazing onsen and the staff were amazing. Meals were delicious and room was spacious, clean, and very comfortable. Highly recommend for either a weekend getaway or extended trip! ##### Andrew Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Can Biao 21 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff, environment, services, food everything is excellent ##### Can Biao Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Tyler 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the service, amazing food and beautiful grounds! ##### Tyler Stayed 1 night in Mar 2024 ### 10/10 Excellent #### KA WO 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 住宿及食物質素高，職員服務一流，A ##### KA WO Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lap Wai 9 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 很漂亮的地方 食物也很用心 ##### Lap Wai Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Alexander Ho 11 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very cosy, excellent food ![](https://a.travel-assets.com/ugc/hotel-reviews/1BF74214F0520D55DD1C61C111BA984458A42F231681172760909.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/23942C4CB8724E557C00F7836BAC63B6F0E285DA1681172758838.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/876F4E14EA2A1C8B070A7CDA1D91A65DC7D843E81681172760959.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E81C8530AB4CC04D928F67C35012DAE0D9AC26811681172762098.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexander Ho Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Adrian 21 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Relaxing ##### Adrian Stayed 1 night in Mar 2025 ### 10/10 Excellent #### jeffrey 8 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Everything was excellent ##### jeffrey Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Yimin 6 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Enjoy the stay here! Super friendly staff and love the beautiful heritage of the hotel. ##### Yimin Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Valerie 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing ryokan nestled in the forest with impeccable service and one of the best kaiseki dinners we’ve experienced ##### Valerie Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Ike 2 May 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quality stay with clean spacious room, great food and nice private and public onsen baths ##### Ike Stayed 1 night in May 2023 ### 10/10 Excellent #### Sung 2 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Incredible Ryokan experience. Probably one of the best lodging/dining experiences we’ve had as a family. Highly recommended. ##### Sung Stayed 1 night in Jul 2024 ### 8/10 Good #### Eng Wah Tony 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is good and staff friendly. In-room onsen is well maintained and clean ##### Eng Wah Tony Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Kiky 24 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We spent two very relaxing nights at the Hakone Suishoen and made great use of the private onsen in the room. We had kaiseki dinner for both nights because one of our kids was younger than 10 and was not allowed the Teppanyaki dinner. Staff: Overall, the staff welcomed us very warmly and also put in their effort to make our stay very enjoyable. Most of the staff could speak English as well, so it's not a problem if you don't speak Japanese. Food: What can I say, both the Japanese breakfast and Kaiseki dinner were top notch and were very satisfying. One minor thing I would comment on is that the food tends to get similar if you stay more than one night and choose the same type of meal. They tried to make it slightly different, though. Onsen: The private onsen in the room was very wide and could fit my family of four comfortably. I also went to the public onsen and used the facilities there (the sauna was very hot, and good!). Thank you, Hakone Suishoen, for making our first ryokan experience a very wonderful one. We will definitely be coming back. ##### Kiky Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Kevin 2 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Worth every single yen. ![](https://a.travel-assets.com/ugc/hotel-reviews/9B7F4147EC80B89A803A3650B8899D5C4E2951971730547629725.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1BC208D7C3319ED663DF1B3BC8DB072F7A7D61371730547616080.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8246B7CA554EE3915F349A20D7DABD4AAF30270E1730547634350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FF063A5C8B19B88E76BD5CD5357DA8AF4992367B1730547638283.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Tetsuro 12 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 最高にご飯が美味しい。プライベートが保たれる。 ##### Tetsuro Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Lorne 16 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. ##### Lorne Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Michele 27 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service and food were excellent. The staff went out of their way to accommodate us. ##### Michele Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Victoria 21 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic hotel which welcomed our children very warmly. The hotel and grounds were beautiful, and the food outstanding. We loved the family room with the private onsen, and it helped make our trip to Hakone. Ideally located for the Open Air Art park (10 min walk). ##### Victoria Stayed 2 nights in Apr 2023 ## Expedia's Latest Trends ### Hotels > [Hakone Pax Yoshino](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Pax-Yoshino.h8738351.Hotel-Information) > > [Harbour Grand Kowloon](https://www.expedia.co.uk/Kowloon-Hotels-Harbour-Grand-Kowloon.h19502.Hotel-Information) > > [Hotels with Parking in Gatwick](https://www.expedia.co.uk/Gatwick-Hotels-Hotel-With-Parking.0-0-d182523-thotelwithparking.Travel-Guide-Filter-Hotels) > > [Hotel The Knot Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-HOTEL-THE-KNOT-YOKOHAMA.h2948331.Hotel-Information) > > [Hotel Green Plaza Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Green-Plaza-Hakone.h5271834.Hotel-Information) > > [Hotels near Balos Beach](https://www.expedia.co.uk/Balos-Beach-Hotels.0-l6258876-0.Travel-Guide-Filter-Hotels) > > [Hotels in Clearwater Beach](https://www.expedia.co.uk/Clearwater-Beach-Hotels.d10759.Travel-Guide-Hotels) > > [Susukinohara Ichinoyu](https://www.expedia.co.uk/Hakone-Hotels-Susukinohara-Ichinoyu.h18340226.Hotel-Information) > > [Kawasaki King Skyfront Tokyu REI Hotel](https://www.expedia.co.uk/Yokohama-Hotels-KAWASAKI-KING-SKYFRONT-TOKYU-REI-HOTEL.h23195079.Hotel-Information) > > [Aura Tachibana](https://www.expedia.co.uk/Hakone-Hotels-Aura-Tachibana.h9849627.Hotel-Information) > > [Hoshino Resorts KAI Hakone](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Hakone.h17903908.Hotel-Information) > > [Hakone Kowakien TEN-YU](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Kowakien-TEN-YU.h16219270.Hotel-Information) > > [Hotel Zagakukan](https://www.expedia.co.uk/Hakone-Hotels-Hotel-ZAGAKUKAN.h42646068.Hotel-Information) > > [Hyatt Regency Yokohama](https://www.expedia.co.uk/Yokohama-Hotels-Hyatt-Regency-Yokohama.h45802512.Hotel-Information) > > [Fuji-Hakone Guest House](https://www.expedia.co.uk/Hakone-Hotels-Fuji-Hakone-Guest-House.h5217673.Hotel-Information) > > [Hotel Indigo Hakone Gora by IHG](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information) > > [Gora Hanaougi Madoka No Mori](https://www.expedia.co.uk/Hakone-Hotels-GORA-HANAOUGI-MADOKA-NO-MORI.h24052056.Hotel-Information) > > [Yokohama Royal Park](https://www.expedia.co.uk/Yokohama-Hotels-Yokohama-Royal-Park-Hotel.h15450.Hotel-Information) > > [InterContinental Yokohama Grand by IHG](https://www.expedia.co.uk/Yokohama-Hotels-InterContinental-Yokohama-Grand.h16149.Hotel-Information) > > [Hakone Retreat Före](https://www.expedia.co.uk/Hakone-Hotels-Hakone-Retreat-Fore-Adults-Only.h16074097.Hotel-Information) > > [Nagomi no Yado Hanagokoro](https://www.expedia.co.uk/Hakone-Hotels-Nagomi-No-Yado-Hanagokoro.h27834159.Hotel-Information) > > [Kinnotake Tonosawa - Adult Only](https://www.expedia.co.uk/Hakone-Hotels-Kinnotake-Tonosawa-Adult-Only.h14773625.Hotel-Information) > > [Gora Hanaougi](https://www.expedia.co.uk/Hakone-Hotels-Gora-Hanaougi.h24051762.Hotel-Information) > > [Hoshino Resorts KAI Sengokuhara](https://www.expedia.co.uk/Hakone-Hotels-Hoshino-Resorts-KAI-Sengokuhara.h33155427.Hotel-Information) > > [Matsuzakaya Honten](https://www.expedia.co.uk/Hakone-Hotels-Matsuzakaya-Honten.h29086925.Hotel-Information) ### Flights > [Flights from London (LHR) to Phoenix (PHX)](https://www.expedia.co.uk/lp/flights/lhr/phx/london-to-phoenix) > > [Flights from Gatwick (LGW) to Cologne (CGN)](https://www.expedia.co.uk/lp/flights/lgw/cgn/london-to-cologne) ### Packages > [Kazakhstan Holidays](https://www.expedia.co.uk/Kazakhstan.d91.Holidays-City-Breaks) > > [Banff Holidays](https://www.expedia.co.uk/Banff.d10550.Holidays-City-Breaks)