Title: Hotel Kasansui Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6128315&destination=Hakone%2C+Kanagawa+Prefecture%2C+Japan&selected=22938977&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Kasansui A tranquil retreat near Hakone Gora Park where travelers can soak in mineral hot springs, enjoy spa treatments, and dine in peaceful surroundings ## Photo gallery for Hotel Kasansui ![Public bath - Hotel Kasansui (Hakone)](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/02c34e79.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Hot springs - Hotel Kasansui (Hakone)](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/c9e9b036.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Kasansui (Hakone)](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/322b5341.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel Kasansui (Hakone)](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/2659754d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Dining - Hotel Kasansui (Hakone)](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/cf5203e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Kasansui offers a peaceful escape with an indoor mineral hot spring bath. Guests can book spa services, dine at the restaurant, and enjoy free in-room WiFi. Travelers appreciate the attentive staff who enhance the stay. ## Reviews 8.4 Very good ## Popular amenities - Spa - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Business services £141 13 Apr - 14 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options ### View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM) ![Standard Twin Room (No Restaurant nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/be88e213.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room (No Restaurant nearby, Check-in until 6 PM) 8.0 Very good 4 reviews - 291 sq ft - Sleeps 2 - 2 Large Single Beds ### View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM) ![Superior Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/eff6d822.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room (No Restaurants nearby, Check-in until 6 PM) - 355 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM) ![Compact Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/23000000/22940000/22939000/22938977/5b205761.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Compact Twin Room (No Restaurants nearby, Check-in until 6 PM) - 237 sq ft - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/50000/48700/48627/5804cb59_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Fujiya Hotel Miyanoshita - Pool - Spa - Parking included - Free Wi-Fi 9.2 Wonderful 795 reviews £230 29 Apr - 30 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Fujiya-Hotel.h48627.Hotel-Information?chkin=2026-4-29&chkout=2026-4-30&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=14c4e815-e139-44d7-8980-abdca4d030e5&top_cur=GBP) Ad ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Indigo Hakone Gora by IHG Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,001 reviews £282 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Hotel-Indigo-Hakone-Gora.h37610710.Hotel-Information?chkin=2026-4-26&chkout=2026-4-27&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=14c4e815-e139-44d7-8980-abdca4d030e5&top_cur=GBP) Ad ![[A] Suite (Dog Friendly) / with open-air bath / Max. 10 people, Non Smoking | Bathroom | Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109400000/109393700/109393638/9ad32804_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY TERRACE Hakone Kowakudani Kowakudani - Kitchen - Washing machine - Dryer - Parking included 9.6 Exceptional 125 reviews £239 16 Apr - 17 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-TERRACE-Hakone-Kowakudani.h109393638.Hotel-Information?chkin=2026-4-16&chkout=2026-4-17&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=14c4e815-e139-44d7-8980-abdca4d030e5&top_cur=GBP) Ad ![Separate bathtub and shower, spring water bathtub, rainfall showerhead](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/71000000/70380000/70371700/70371655/a46a67b5_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Sengokuhara Sengokuhara - Kitchen - Parking included - Free Wi-Fi - Air-conditioning 9.2 Wonderful 171 reviews £176 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Sengokuhara.h70371655.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=14c4e815-e139-44d7-8980-abdca4d030e5&top_cur=GBP) Ad ![Separate bathtub and shower, spring water bathtub, hair dryer](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/116000000/115990000/115982300/115982272/ef760ecf_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Rakuten STAY VILLA Hakone Togendai Motohakone - Kitchen - Free Wi-Fi - Air-conditioning - Laundry room 8.8 Excellent 20 reviews £279 9 Apr - 10 Apr [](https://www.expedia.co.uk/Hakone-Hotels-Rakuten-STAY-VILLA-Hakone-Togendai.h115982272.Hotel-Information?chkin=2026-4-9&chkout=2026-4-10&rm1=a2®ionId=6128315&destination=Hakone&destType=MARKET&latLong=35.232266,139.03141&searchId=14c4e815-e139-44d7-8980-abdca4d030e5&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HOTEL-KASANSUI.h22938977.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-HOTEL-KASANSUI.h22938977.Hotel-Information) ## About the area Located in Hakone, Hotel Kasansui is in the historical district. Hakone Kowakien Yunessun and Hakone Hot Springs are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Looking to enjoy an event or a game while in town? See what's happening at Fuji Speedway or Odawara Arena. [Visit our Hakone travel guide](https://www.expedia.co.uk/Hakone.dx6128315) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.24711%2C139.03610&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=U_K2qA7NjXXIpj5KUWP6GDFc88o=) 1320-72, Hakone, Hakone, Kanagawa, 250-0408 ### What's nearby - ![Fuji-Hakone-Izu National Park](https://images.trvl-media.com/place/6128315/368d8cc7-b867-4a91-bbbf-289cfeafa0fa.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fuji-Hakone-Izu National Park 1 min walk \- 0.0 miles - ![Sengokuhara Onsen](https://images.trvl-media.com/place/6128315/d2d22a95-7ba3-4f59-ad4f-a6967e0285cc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sengokuhara Onsen 12 min walk \- 0.7 miles - ![Hakone Gora Park](https://images.trvl-media.com/place/553248621563235364/b4f1a93e-f4e3-4565-a224-25d6156af173.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Gora Park 12 min walk \- 0.7 miles - ![Ōwakudani](https://images.trvl-media.com/place/6202081/64de01c6-a57c-474a-9ffc-64f081056e59.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Ōwakudani 15 min walk \- 0.8 miles - ![Hakone Kowakien Yunessun](https://images.trvl-media.com/place/553248621562274201/632091e1-efb2-41f2-9a3e-ecd5b94e22dd.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hakone Kowakien Yunessun 18 min walk \- 1.0 mile ### Getting around - Kowakidani Station 3 min drive - Hakone Gora Station 18 min walk - Tokyo (HND-Haneda) 104 min drive ### Restaurants - 箱根餃子センター 3 min drive - fontana 18 min walk - Gora Brewery And Grill 15 min walk - Coffee Camp 18 min walk - ダイニングはこね 18 min walk ## About this property ### Hotel Kasansui Hotel near Hakone Kowakien Yunessun Close to Hakone Open Air Museum, Hotel Kasansui provides amenities, such as an indoor mineral hot spring (onsen) and a restaurant. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi. You'll also find perks such as: - Free self-parking - Free train station pick-up, a front desk safe and luggage storage - Meeting rooms, smoke-free property and a vending machine - Guest reviews speak highly of the helpful staff Room features All guest rooms at Hotel Kasansui feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes. Other amenities include: - Bathrooms with toilets with electronic bidets and shower/bath combinations ## Similar properties ![Courtyard](https://images.trvl-media.com/lodging/36000000/35610000/35602200/35602111/d2e5d71a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Yutowa Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 749 reviews £209 2 Apr - 3 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=35602111&PinnedHotelID=35602111&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/28000000/27030000/27020900/27020815/5b1c949d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### WPÜ HOTEL HAKONE Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 439 reviews £120 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=27020815&PinnedHotelID=27020815&HadPinnedHotel=true®ionId=-1&adults=2) ![Hot springs](https://images.trvl-media.com/lodging/11000000/10170000/10169500/10169424/f6c6ba6f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HAKONE Setsugetsuka Gora - 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Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 1,001 reviews £282 26 Apr - 27 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-26&endDate=2026-04-27&selected=37610710&PinnedHotelID=37610710&HadPinnedHotel=true®ionId=-1&adults=2) ![Main Building,Premier Deluxe Japanese Western Room with Private Open Air Bath, Non-Smoking | In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/15000000/14910000/14905400/14905327/09320d3b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Laforet Hakone Gora Yunosumika Gora - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 1,000 reviews £144 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=14905327&PinnedHotelID=14905327&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium Twin Room, Non Smoking, Open-air Bath | Individually decorated, individually furnished, desk, soundproofing](https://images.trvl-media.com/lodging/107000000/106310000/106303400/106303311/71f4c46a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BLISSTIA Hakone Sengokuhara Sengokuhara - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.8 Exceptional 93 reviews £148 23 Apr - 24 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-23&endDate=2026-04-24&selected=106303311&PinnedHotelID=106303311&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=22938977&PinnedHotelID=22938977&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=22938977,35602111,27020815,10169424,42646068) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free train station pick-up shuttle from 3:00 PM to 5:30 PM - Train station shuttle at scheduled times, on request - Free train station drop-off - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - A restaurant - Kaiseki meal ### Things to do - Full-service spa ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk - Vending machine ### Guest services - Housekeeping (daily) - Turndown service ### Business services - Meeting rooms ### Full-service spa - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Spa open select days - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 6 steps to reach entrance - No lift - Well-lit path to entrance ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower/bathtub combination - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - Flat-screen TV ### More - Air conditioning (climate-controlled) - Safe ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6 PM Minimum check-in age - 18 ### Check-out Check-out before 10 AM ### Special check-in instructions This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation The front desk is open daily from 7 AM - 9 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance. This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance. Guests booked in Half Board rates must check-in by 6 PM to receive dinner. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Children can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as HOTEL KASANSUI Hakone KASANSUI Hakone KASANSUI HOTEL KASANSUI Hotel HOTEL KASANSUI Hakone HOTEL KASANSUI Hotel Hakone ## Frequently asked questions ### Is Hotel Kasansui pet-friendly? ### How much does it cost to stay at Hotel Kasansui? ### How much is parking at Hotel Kasansui? ### What time is check-in at Hotel Kasansui? ### What time is check-out at Hotel Kasansui? ### Where is Hotel Kasansui located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Kasansui Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Location ### 9.0 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 38 8 - Good 28 6 - Okay 12 4 - Poor 5 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Sean 9 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Onsen was a welcome treat. Yhe staff and host were all very friendly. Large rooms, very clean. ##### Sean Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### Gregory 1 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things. ##### Gregory Stayed 1 night in Jul 2023 Verified ### 10/10 Excellent #### petros 31 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again ##### petros Stayed 1 night in Mar 2024 Verified ### 4/10 Poor #### Wailok 20 Jul 2024 Liked: Cleanliness, staff & service Disliked: Amenities 1\. Staff are all very nice and polite 2\. The worst thing is the food. Dinner is not food, not much food and we need to drive to family mart to buy cup noddle 3\. Onsen is real but no good view ##### Wailok Stayed 1 night in Jul 2024 Verified ### 10/10 Excellent #### Linus 25 Sept 2023 Liked: Cleanliness, staff & service, room comfort #### A cozy resting place in the middle of Hakone! Hotel Kasansui is a lovely place just around the corner from the Hakone Ropeway and situated directly next to the local bus stop. The staff were very friendly and helpful, and my friend who did not speak Japanese could still communicate with them. As a part of our stay, dinner and breakfast was included, and it did not disappoint. The total price we paid versus what we recieved seemed like a steal, and the set courses were delicious! Another part of the stay was the baths, and the two different rooms both had a nice window to watch the green foliage, and one with a semi open roof to breathe some fresh air while soaking. The hotel feels like it has been around for a while, and some parts of the building and furniture feel a bit worn, but all in all we really felt like we got good value and a great experience! ##### Linus Stayed 1 night in Sep 2023 Verified ### 6/10 Okay #### Emma 30 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus. ##### Emma Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Verified traveller 2 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had a great stay ##### Verified traveller Stayed 1 night in May 2024 Verified ### 8/10 Good #### Chi Ho Carven 27 Apr 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff is very helpful and nice. It is wonderful to have free ride to the bus terminal. ##### Chi Ho Carven Stayed 1 night in Apr 2023 Verified ### 10/10 Excellent #### Cory 14 Mar 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service is really nice! Although the facility is a bit old, they try to keep it clean. ##### Cory Stayed 2 nights in Mar 2023 Verified ### 10/10 Excellent #### Nicholas 16 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen ##### Nicholas Stayed 1 night in Sep 2024 Verified ### 10/10 Excellent #### Fung Yi 7 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staffs are wonderful and super helpful! Solved a lot of problems for us. I can say they are excellent! ##### Fung Yi Stayed 1 night in Jan 2023 Verified ### 8/10 Good #### jonah 29 Mar 2023 Liked: Cleanliness, staff & service, property conditions & facilities This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended ##### jonah Stayed 1 night in Mar 2023 Verified ### 2/10 Terrible #### Verified traveller 30 Jul 2024 Disliked: Cleanliness, property conditions & facilities #### Not rekommended Very Old fashion, very run down, not refurbished for very very long time). Pictures do not show how it looks in the reality. The only good thing was the clean sheets . The onsen was not worth a visit. (Dark and did not feel Fresh) Summary in total; not at all value for money!!! We have traveled a lot around Japan, and this Hotel was really disappointing us. Made the total experiences of Hakone not great. ##### Verified traveller Stayed 2 nights in Jul 2024 Verified ### 6/10 Okay #### 新井 13 Oct 2025 Liked: Staff & service 自販機にビールがない ##### 新井 Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Aymeric 23 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour au calme et expérience gastronomique Tres bon accueil et repas excellent. ##### Aymeric Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### BOHANG 29 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 怀石料理很丰盛很好吃，温泉泡起来很舒服，而且人并不多，晚上来有机会独享温泉哈哈，我觉得体验绝对对得起酒店的价格。 ![](https://a.travel-assets.com/ugc/hotel-reviews/BDCFA77456A70894AEB2FBBB5EF6947BC232C5601730207789021.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/149ADF85C3DB531F75677F03E90EF68C4E0574061730207789996.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### BOHANG Stayed 1 night in Oct 2024 Verified ### 6/10 Okay #### Damien 24 Aug 2024 Liked: Staff & service Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné. ##### Damien Stayed 1 night in Aug 2024 Verified ### 8/10 Good #### ケンイチ 11 Aug 2024 静かでとても良かったです。 ##### ケンイチ Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### けんいち 3 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。 ##### けんいち Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### mariko 17 Jul 2024 お風呂／お食事／わき水／スタッフの皆さま、みーんな良かったです🌸 ##### mariko Stayed 1 night in Jul 2024 Verified ### 8/10 Good #### Sari 29 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ystävällinen henkilökunta Huoneissa näkyi ajan patina, mutta henkilökunnan ystävällisyys korjasi pienet ulkoiset puutteet. ##### Sari Stayed 2 nights in Jun 2024 Verified ### 6/10 Okay #### mifumi 22 Jun 2024 Disliked: Amenities 私としては、周辺のことは、気にしませんでしたが、同行者が周辺にコンビニもお土産屋さんもないのかとガッカリしていました。 ##### mifumi Stayed 1 night in Jun 2024 Verified ### 4/10 Poor #### リイチロウ 10 May 2024 Liked: Cleanliness Disliked: Staff & service, amenities 上強羅から歩いて来たが入り口がわかりづらい。食事は普通に良かったけど、お品書きが無かった。スタッフに聞いてもよくわからない。アレルゲンの表示もしていない。今どきこんな宿が有るとは思わなかった。 ##### リイチロウ Stayed 1 night in May 2024 Verified ### 8/10 Good #### Michelangelo 24 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La struttura è ben tenuta, l onsen è collegata direttamente con la sorgente vulcanica. La cena è stata davvero varia e buona, lo staff molto disponibile. L abbiamo raggiunta facilmente perché è vicina alla fermata della ropeway. ##### Michelangelo Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Hiroko 10 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities スタッフが、とても親切で、朝夕の食事がとても良かったです。お風呂も清潔で、ゆったりと良い休暇となりました。ありがとうございました。😊 ##### Hiroko Stayed 2 nights in Mar 2024 ---