Guangzhou Hotel Guide - Luxury Hotels in Guangzhou, China

Due business trips, I have plenty experience in 5 star hotels in Guangzhou. I never considered before this hotels because I read few bad reviews stating that this is not a real Ritz-Carlton. This time I tried to give it an opportunity and stay for once... Let me be clear: I don't understand what they are talking about? I stayed in peak season, during Canton Fair and this hotels delivers excellent service and luxury all over the place. I must confess that I am not huge fan of the decor, but that its only a personal preference. All the furniture, finishing, bath toiletries... are pure luxury and quality. The bed is outstanding. One thing I liked a lot is that the room has everything anyone could ask in a hotel room, but everything its placed in a discreet way, for examples: instead of having the TV remote at a simple sight, the put a fancy box to cover it... well done! It was my birthday during my stay and the staff didn't forget, they sent a cake congratulating me. Thank you! The breakfast buffet is delicious, yes expensive, but worth it. The WiFi works regularly, of course with the proper limitations in Mainland China. Overall the staff is very very attentive. One thing I didn't like was the gym, the A/C was not enough, it was kind of dark and the worst of all was that the floor was with carpet... anyone who workout in a daily basis, knows that this is suicide. Maybe they want it to seems more upscale, but is not efficient at all. The location is unbeatable. Not too

The Assistant Front Office Manager Kevin met me at the train station and took me to the property. He was an excellent host and the property also has large, comfortable rooms. Certainly a wonderful place to stay when visiting Guangzhou.

Fully satisfied with every thing food accommedation and services

The hotel is located at Tinhei area which is the commercial centre of Guangzhou. The room is spacious and clean. The design of bathroom is very unique and a bit peculiar, as mentioned by many others before^^. In general, I would recommend this hotel.

The hotel just right in the shopping center, and it is very close to the subway. The staffs are friendly.

This hotel is stunning, the facilities are excellent and the staff are very very helpful. It was unfortunate that the hotel was extremely busy for my stay, there was pre booked events on during my stay. I booked this hotel for a business trip, and had I known that there was a kids camp booked in and a wedding that closed part of the hotel, I wouldn't have booked to stay here.

The room was musty and it looked outdated, dark, with lots of stains on carpet and couch. Kinda disgusting... The food was good but overpriced, very expensive even for China luxury hotels. The key card system is crap. Keys don't work properly, had to go to the reception area multiple times to reset. Most staff speaks decent English, however some are not customer service oriented. And taxi service was poor...one day they called a taxi that wanted to charge us double thinking we are ignorant, and the he wouldn't let us out when we said we would not pay for the overcharge. And btw, bring your own lotion, they offer none.

Clean and spacious. Most of staff speaks English. Really good breakfast buffet.

My stay couldn't have been any better! The hotel is very clean, the staff is very friendly, and it was exactly what I was looking for.

EXCELLENT AMENITIES, SPACIOUS ROOMS, NICE DINING HALL WITH A GREAT CHOICE OF DELICIOUS DISHES, PLEASING STAFF EVERYWHERE AND THE ENVIRONMENT IS SUPERB WITH GRENERY AND FRESH AIR FOR VACATIONERS AND THOSE WHO CARE FOR & LOVE NATURE. THE LAKE ADDS ANOTHER DIMENSION TO THE COMFORTS. I FOUND IT VERY MUCH TO MY SATISFACTION THOUGH IT IS A BIT FAR FROM THE CITY (IT HAS TO BE)