Ratings based on 561 Verified Reviews

3.5 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from M

Could be so much more

Posted 02-Apr-2017
Checked in for a night stay. The room was nicely furnished and had everything you would need (refrigerator, microwave, etc.). However, the cleaning staff needs to do a much better job of cleaning! There was dust on the wall panels, behind he tv & refrigerator, etc. I would've rated the stay higher if it was clean. (I kept on sneezing.!). Overall, it was decent room for the price in Tumon.
Comment from Hotel Management
19-Apr-2017 by Jasmin, Hotel Management
Hafa Adai, Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you found our amenities satisfactory. We're sorry to hear that you were disappointed by the room's cleanliness. We will certainly look into it and see where we can make improvements. Thank you for your constructive and kind feedback. We look forward to welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
2 out of 5
by A verified traveller

No hot water for shower.

Posted 26-Mar-2017 on Hotels
It was good that I arrived early in the morning, the front desk let me check in without extra charge. However, there was no hot water for shower, complained and changed the room, still no improvement. Aircon is noisy.
Comment from Hotel Management
17-Apr-2017 by Jasmin, Hotel Management
Hafa Adai. Thank you very much for staying at Bayview Hotel Guam! On behalf of the management team please accept our sincere apologies regarding the inconvenience, rest assured we are fixing issues like this. Best Regards, Kathleen
4 out of 5
by A verified traveller

Posted 25-Mar-2017 on Hotels
Comment from Hotel Management
17-Apr-2017 by Jasmin, Hotel Management
Thank you very much from Bayview Hotel Guam!
4 out of 5
Recommended
for Everyone
by A verified traveller from KOR

I can't my room cause of over booking but I get up

Posted 07-Mar-2017 on CheapTickets
Pros: distance
Cons: noisy cause EVE
Location: very good
I can't my room cause of over booking but I get upgrade room(ocean view hotel) near main street
Comment from Hotel Management
19-Apr-2017 by Jasmin, Hotel Management
Hafa Adai, Thank you for taking the time to write a review. We apologize for the noise that you had experience. Certainly this is something we will look into improving for the future. We hope to welcome you back soon and show you how we've improved. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
4 out of 5
by Marivic

Posted 29-Jan-2017 on Hotels
It was a nice experience, friendly employees thanks! but i strongly suggest to improve their cleanliness especially the carpet and the toilet. Cheaper price compare to neighboring hotels. Thanks!
Comment from Hotel Management
17-Apr-2017 by Jasmin, Hotel Management
Hafa Adai Marivic. Thank you very much for staying at Bayview Hotel Guam! We do appreciate your comment regarding the staff. I will sharw with my management team in regards to your comments. We hope to see you again in the near future! Best Regards, Kathleen
2 out of 5
by A verified traveller from Tumon, Guam

ok short term place

Posted 27-Jan-2017
The beds are not that comfortable. The refrigerator was broken so it kept freezing our food (milk for coffee, etc.) Housekeeping did the minimum or skipped us and we had to find them to change our our towels, etc. They did not change the sheets in a week.
3 out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Free wifi available

Posted 23-Jan-2017
Staffs didn't remind he check-out time clearly. Location of hotel is quite convenient.
Comment from Hotel Management
26-Jan-2017 by Elvie Palisoc, Hotel Management
Thank you for your comment.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2017
Cons: Clean room before noon hour
Good location: short walk to main tourist shopping and restaurant area; a few blocks from the beaches
Comment from Hotel Management
23-Jan-2017 by Kathleen, Hotel Management
Hafa Adai, thank you very much for staying at Bayview Hotel. We do appreciate your comments regarding the hotel. i will share it with my management team. We hope to see you again in the near future! Best Regards, Kathleen
2 out of 5
by A verified traveller from HK

Convenient to the downtown, but...

Posted 09-Jan-2017 on CheapTickets
Pros: Location
Cons: room service is so slow....
Location: next to the Pacific Plaza and downtown Tumon
Good: 1. great location, walk to beach < 5 mins, near to the Pacific Plaza, with many good restaurants, and walking distance to the downtown Tumon 2. good facilities, you can rent an umbrella here (Guam did rain!!!), weighting scale, pool towel, microwave, mini-fringe Bad: 1. dirty, no vacuum the carpet at least 1 year 2. no enough flush water, need to fill up water by shower tap 3. no room cleaning service on day 3, unless you request 4. need to ask for toothbrush
Comment from Hotel Management
26-Jan-2017 by Elvie Palisoc, Hotel Management
Hafa Adai Guest, Thank you for staying with us & your comment. We will address your concerns to the respective department. We hope you will stay with us again.
4 out of 5
by David

Convient location

Posted 08-Jan-2017 on Hotels
Basic, nothing special except for view, which is slightly obstructed view of ocean and sunset, room was dated and could be a little cleaner but was ok for the price and location. Walking distance to the beach through one of the beach front resorts. Walking distance to bars, restaurants and shopping along the Tumon strip.
Comment from Hotel Management
23-Jan-2017 by General Manager, Hotel Management
Hafa Adai Mr. David, thank you very much for staying at Bayview Hotel. We do appreciate your comments regarding the hotel and price. We hope to see you again in the near future! Best Regards, Kathleen