Ratings based on 554 Verified Reviews

3.5 out of 5
80% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from M

Could be so much more

Posted 02-Apr-2017
Checked in for a night stay. The room was nicely furnished and had everything you would need (refrigerator, microwave, etc.). However, the cleaning staff needs to do a much better job of cleaning! There was dust on the wall panels, behind he tv & refrigerator, etc. I would've rated the stay higher if it was clean. (I kept on sneezing.!). Overall, it was decent room for the price in Tumon.
Comment from Hotel Management
19-Apr-2017 by Jasmin, Hotel Management
Hafa Adai, Thank you very much for choosing to stay with us and for sharing with us your review. We are glad to know that you found our amenities satisfactory. We're sorry to hear that you were disappointed by the room's cleanliness. We will certainly look into it and see where we can make improvements. Thank you for your constructive and kind feedback. We look forward to welcoming you back soon. Kind Regards, Jasmin Quiambao Sales and Marketing Manager
2out of 5
by A verified traveller from Tumon, Guam

ok short term place

Posted 27-Jan-2017
The beds are not that comfortable. The refrigerator was broken so it kept freezing our food (milk for coffee, etc.) Housekeeping did the minimum or skipped us and we had to find them to change our our towels, etc. They did not change the sheets in a week.
3out of 5
Recommended
for Everyone
by A verified traveller from hong kong

Free wifi available

Posted 23-Jan-2017
Staffs didn't remind he check-out time clearly. Location of hotel is quite convenient.
Comment from Hotel Management
26-Jan-2017 by Elvie Palisoc, Hotel Management
Thank you for your comment.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 12-Jan-2017
Cons: Clean room before noon hour
Good location: short walk to main tourist shopping and restaurant area; a few blocks from the beaches
Comment from Hotel Management
23-Jan-2017 by Kathleen, Hotel Management
Hafa Adai, thank you very much for staying at Bayview Hotel. We do appreciate your comments regarding the hotel. i will share it with my management team. We hope to see you again in the near future! Best Regards, Kathleen
2out of 5
by A verified traveller from HK

Convenient to the downtown, but...

Posted 09-Jan-2017 on CheapTickets
Pros: Location
Cons: room service is so slow....
Location: next to the Pacific Plaza and downtown Tumon
Good: 1. great location, walk to beach < 5 mins, near to the Pacific Plaza, with many good restaurants, and walking distance to the downtown Tumon 2. good facilities, you can rent an umbrella here (Guam did rain!!!), weighting scale, pool towel, microwave, mini-fringe Bad: 1. dirty, no vacuum the carpet at least 1 year 2. no enough flush water, need to fill up water by shower tap 3. no room cleaning service on day 3, unless you request 4. need to ask for toothbrush
Comment from Hotel Management
26-Jan-2017 by Elvie Palisoc, Hotel Management
Hafa Adai Guest, Thank you for staying with us & your comment. We will address your concerns to the respective department. We hope you will stay with us again.
4out of 5
by David

Convient location

Posted 08-Jan-2017 on Hotels
Basic, nothing special except for view, which is slightly obstructed view of ocean and sunset, room was dated and could be a little cleaner but was ok for the price and location. Walking distance to the beach through one of the beach front resorts. Walking distance to bars, restaurants and shopping along the Tumon strip.
Comment from Hotel Management
23-Jan-2017 by General Manager, Hotel Management
Hafa Adai Mr. David, thank you very much for staying at Bayview Hotel. We do appreciate your comments regarding the hotel and price. We hope to see you again in the near future! Best Regards, Kathleen
3out of 5
by A verified traveller

Posted 06-Jan-2017 on Hotels
Room and hotel are incredibly outdated. My room smelled of old cigarette smoke in the all of the fabrics. It was also dusty and the bathroom was dingy and cruddy. Also, the room didn't have extra outlets.
Comment from Hotel Management
23-Jan-2017 by General Manager, Hotel Management
Hafa Adai, thank you very much for staying at Bayview Hotel. We do appreciate your comments regarding the hotel. i will share it with my management team. We hope to see you again in the near future! Best Regards, Kathleen
5out of 5
Recommended
for Everyone
by A verified traveller from Guam

Wonderful Ocean View

Posted 03-Jan-2017
Pros: It provides all amenities needed, clean, friendly, and AFFORDABLE !!!!! :)
Location: Hotel location has a spectacular ocean view and overlook of the island. Within the heart of the tourism industry, walking distance to numerous beache
Wonderful as always!!!!! Hotel location has a spectacular ocean view and overlook of the island. Within the heart of the tourism industry, walking distance to numerous beaches, restaurants, boutiques, malls, clubs, etc.
Comment from Hotel Management
26-Jan-2017 by Elvie Palisoc, Hotel Management
Hafa Adai Guests, Thank you for staying with us & your comments. We hope you will visit us again in the near future.
3out of 5
by A verified traveller

This traveller left a rating score only Posted 02-Jan-2017 on Hotels
2out of 5
by A verified traveller from Florida

Posted 24-Dec-2016 on Orbitz
Pros: location, true blackout curtains if you like dark , elevators work Daily cleaning staff very friendly and very willing to work with us . delmonicos
Cons: check in general information , in room hotel information is needed , cleanliness ,
Location: Tumon Bay has many , many restaurants , near the beach - but uphill walk back , many souvenir shops , bus pick up for major attractions
Disappointing all the way around . We weren't expecting luxury , but I did expect more . When we arrived ,They couldn't find our updated reservation info , no hotel information unless we asked each question specifically , room baseline is not clean , refresh attempts not finished . Bathroom ceiling repainted but paints drips onto tile never removed , huge square hole cut into walls for various reasons metal panel placed over hole and painted-not neatly , not smoothed , paint and other materials not cleaned from floor , safe in room non functional , AC cannot keep room cool unless you have black out curtains pulled so you can't see the gorgeous view outside ( Bayview no longer exists ) mattresses are not comfortable , weekend manager cannot make reservation decisions , parking is difficult 4 out of 5 days . no in room or basic information for hotel - where is pool , laundry , ice , fitness center , parking options . Finest center - sad ! laundry room ceiling waiting to cave in - apparently it did before we left there no use of in hotel laundry last day .
Comment from Hotel Management
26-Jan-2017 by Elvie Palisoc, Hotel Management
Hafa Adai Guest, Thank you for choosing our hotel as your home away from home & we apologies for the inconvenience. We will address your concerns to the respective departments.