Apartment (2 adults) | Balcony
Check availability

Reviews of Heliotrope Apartments

Heliotrope Apartments
92 Eleftheriou Venizelou, Stalis, Hersonissos, Crete

Reviews

6.0
Rating 10 - Excellent. 2 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 4 out of 22 reviews" "
Rating 4 - Poor. 5 out of 22 reviews" "
Rating 2 - Terrible. 4 out of 22 reviews" "

5.8/10

Cleanliness

5.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sadie

Liked: Cleanliness, room comfort
Great place to stay
Lovely place to sleep with great views and Manos is there straight away if you need anything
Stayed 7 nights in Jun 2022

2/10 Terrible

Sharon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Appartment was closed when we turned up. Contatcted Ebookers who said that the owner would leave a key out, they didn't. Had to book alternative accomodation, Ebookers were no help and wouldn't refund even though the appartment was closed.
Stayed 7 nights in Apr 2022

6/10 Okay

Tanja

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Bait and Switch
My confirmed reservation was for "Standard Studio, 1 Queen Bed, Sea View," yet upon arriving, I was taken to another property and given a ground floor, twin beds, no view apartment. For four days, the rational for the change went from "there is no electricity", to "it is fully booked", and finally "I'll talk with my husband." The apartment was clean and quiet, just not what I booked.
Stayed 4 nights in Mar 2019

8/10 Good

лилия

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
очень удобное расположение.от пляжа 10 минут медленным шагом.

4/10 Poor

Jamila

Travelled with group
Liked: Cleanliness, property conditions & facilities
Das war das unbequemste Bett, in dem ich jemals lag, konnte daher nicht wirklich viel oder gut schlafen und war ziemlich müde die Tage über, 5 Nächte ging grade so aber länger hätte ich das nicht ausgehalten. Klopapier gabs nur 2 Rollen, sodass wir uns am 4. Tag neue kaufen mussten, am letzten Tag brachte das personal dann mal neue. Auf den Bildern war außerdem ein Pool, den gab es nicht. Der Kühlschrank tropfte und ließ sich nicht wirklich schließen. Die Aussicht war trotzdem mega. Außerdem ist es nicht für Menschen geeignet die schlechter zu Fuß sind, die Treppen sind extrem anstrengend
Stayed 5 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with group
Disliked: Room comfort
icht Empfehlenswert
Wir fanden das Zimmer einfach eklig. Es war nicht geputzt, die Betten sind unbequem und das Geschirr nicht gespült.
Stayed 7 nights in Aug 2020

10/10 Excellent

Manesh

Travelled with group
Liked: Room comfort
Stayed 7 nights in Aug 2020

8/10 Good

Helle

Travelled with family
Disliked: Cleanliness
Smuk udsigt.
Beliggenheden er fantastisk og udsigten fra terassen er fantastisk. Der var 112 trappetrin til vores lejlighed, det var god motion. Rengøring var der kun en enkelt gang , måske det skyldes Covid 19. Vores aircondition virkede ikke, og vi måtte selv købe toiletpapir. Det ville ha været perfekt, hvis man fik tømt skraldespandende hver dag. Lejligheden var perfekt, to værelser og begge med altan og flot udsigt til havet. Vi havde booket på Hellious, men fik værelset på memories, de ligger lige ved siden af hinanden.
Stayed 8 nights in Jul 2020

4/10 Poor

Petrus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not what i expected
Very bad hotel. Bad service (no reception). They did not change towells or sheets one single time. The floors were very dirty and the pillowcases smelled old and sour. The only good thing is that its 5 minute walk to the beach. I would not live here if i wanted a sanitary experience.
Stayed 8 nights in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Для бюджетного отдыха
Отдыхали в апреле. Совсем не сезон. Номера не отапливаются. Ночью мерзли. Интересное оформление номеров, аутентичное Греческое. Ванная комната не удобная на полу всегда вода. Кухня оборудована всем необходимым. За 8 дней 2 раза меняли полотенца и убирали номер. Очень крутые ступеньки для подъёма в номера. Отель стоит на горе. Рядом остановка 28. Из аэропорта 45 минут ехать на автобусе. Ходит по расписанию. Так же можно быстро доехать до Малия и Херсониса. Хотя мы гуляли туда пешком. Есть все необходимые магазины и таверны в пешей доступности. Пляж 5 минут пешком.
Stayed 8 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
La vue était sympa,mais le bruit de la route en dessous,très sympa aussi .
Stayed 21 nights in Oct 2018

4/10 Poor

Peter, München

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The House is not clean with one Airconditioner for 2 Rooms and the Bathroom ist extremley small.The Pool is like a big Bath tub 3 x 3 m.
Stayed 14 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The journey was very comfortable, the location is ver close to beach, restaurants and shops. Managers were very friendly and we advise this place.
Stayed 7 nights in Jul 2018

8/10 Good

elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

amelie, Paris

Liked: Property conditions & facilities, room comfort
Bon rapport qualité prix
Chambre spacieuse et équipée. (Frigo, plaque de cuisson...) immense terrasse avec vue sur la mer. Attention jusqu'au dernier niveau 104 marches à monter. La chambre était propre. En 8 jours le ménage n'a pas été fait. On nous a changé 2 fois les serviettes de toilette. Mais nous avons conservés nos draps la semaine entière. Tout est accessible à proximité.
Stayed 8 nights in Jul 2017

6/10 Okay

Koen, Rotterdam

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Klein maar fijn
De kamers zijn schoon en netjes maar alles is wel erg verouderd, klein en gehorig. Voor een vakantie met z'n tweetjes waarbij je veel buiten en op pad bent is het prima en zeker voor de prijs is het een zeer net verblijf. Ook komen ze de kamers dagelijks schoonmaken en krijg je nieuwe handdoeken. De plek is rustig op de voorbij rijdende auto's na en dicht bij het strand, winkels en restaurantjes. Mocht je een goedkope overnachtingsplek zoeken voor weinig geld maar toch netjes en schoon is deze plek zeker aan te raden! Verwacht geen grote kamers en luxe maar!

8/10 Good

Verified traveller

Liked: Staff & service

2/10 Terrible

torhild, Oslo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke aa anbefale
Vi valgte aa forlate hotellet uten aa bo der

2/10 Terrible

Szilvia, Budapest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
These pictures of the apartment are good photoshop work, not the reality. It was smelly. Garden furniture plastic chairs were broken. No warm water in the evening and one day it was not water. The door of the fridge didn't closed. It was a well-equipped kitchen? Funny, because there was no glass or two of the same. The electric shocked. In the bathroom the water is not flowed down. No air conditinoner in this apartment only the attic. The air conditioner water flowed regularly on our heads the apartment above us. (there was our terrace)

2/10 Terrible

Szilvia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting.apartment
This apartment is disgusting. These pictures of the apartment are good photoshop work, not the reality. It was smelly. Garden furniture plastic chairs were broken. No warm water in the evening and one day it was not water. The door of the fridge didn't closed. It was a well-equipped kitchen? Funny, because there was no glass or two of the same. The electric shocked. In the bathroom the water is not flowed down. No air conditinoner in this apartment only the attic. The air conditioner water flowed regularly on our heads the apartment above us. (there was our terrace)

6/10 Okay

Filip

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

8/10 Good

Tiago

Liked: Cleanliness, staff & service, property conditions & facilities