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City Green Hotel

Photo gallery for City Green Hotel

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Outdoor pool
Outdoor pool
Outdoor pool

Overview of City Green Hotel

City Green Hotel

4 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • All-inclusive
  • Air conditioning
  • Restaurant
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
10, Daskalogianni Street, Hersonissos, Crete Island

Explore the area

  • Popular LocationAquaworld Aquarium11 min walk
  • Popular LocationStar Beach Water Park12 min walk
  • Popular LocationPort of Hersonissos14 min walk
  • AirportHeraklion (HER-Nikos Kazantzakis)18 min drive

Choose dates to view prices

About this area


Located in Hersonissos, City Green Hotel is on the beach. Star Beach Water Park and Port of Hersonissos are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Sarandaris Beach and Stalis Beach. Aquaworld Aquarium and Acqua Plus Water Park are also worth visiting. Guests appreciate the hotel's quiet location.

What's nearby

  • Sarakino - 10 min walk
  • Aquaworld Aquarium - 11 min walk
  • Star Beach Water Park - 12 min walk
  • Port of Hersonissos - 14 min walk
  • St. Paraskevi Church - 15 min walk


  • Fresh - 3 min walk
  • Akrogiali - 4 min walk
  • MED Cafe Cocktail Food - 5 min walk
  • Palmera seaside restaurant - 5 min walk
  • Coffee Island - 5 min walk

Getting around

  • Heraklion (HER-Nikos Kazantzakis) - 18 min drive

About this property

City Green Hotel

4-star hotel on the beach, near Star Beach Water Park
When you stay at this beach hotel, you can enjoy umbrellas and sunloungers. All 77 rooms offer free WiFi, furnished balconies and TVs. Guests will also find fridges, fans and safes.
City Green Hotel offers 77 forms of air-conditioned accommodation with a safe and complimentary slippers. Rooms open to furnished balconies. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

All-inclusive details

All-inclusive room rates at City Green Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • Return airport shuttle (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar/lounge
  • Coffee/tea in a common area

Things to do

  • Outdoor pool


  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Greek


  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Terrace


  • Renovated entire property – April 2018

Room amenities


  • Air conditioning
  • Bed sheets
  • Fan


  • Hairdryer (on request)
  • Shower
  • Towels


  • 32-inch TV

Food and drink

  • Fridge

Outdoor space

  • Furnished balcony


  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

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Check-in from 2 PM - midnight
Minimum check-in age - 18


Check-out before 11:30 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children 17 and younger are not allowed at this property; all guests older than 17 are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Property registration number 1039K013A2976801

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Children 17 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

City Hotel Hersonissos
City Hersonissos
City Green Hotel Hersonissos
City Green Hotel All Inclusive Hersonissos
City Green Hotel All Inclusive
City Green All Inclusive Hersonissos
City Green All Inclusive
All-inclusive property City Green Hotel - All Inclusive
City Green Hotel - All Inclusive Hersonissos
The City Hotel
City Green Hotel
City Green Hotel Hotel
City Green Hotel Hersonissos
City Green Hotel All Inclusive
City Green Hotel Hotel Hersonissos

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 6 out of 18 reviews
5 - Excellent 33%
Rating 4 - Good. 6 out of 18 reviews
4 - Good 33%
Rating 3 - Okay. 5 out of 18 reviews
3 - Okay 28%
Rating 2 - Poor. 1 out of 18 reviews
2 - Poor 6%
Rating 1 - Terrible. 0 out of 18 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, the situation of the hotel is central for easy reach to all shops cafes bars and the beach.
Stayed 11 nights in Oct 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very clean hotel the ladies came everyday to tidy the rooms etc, food well you couldn’t for any better for selection, would I go back again to the same hotel and the answer to that is YES.
Stayed 10 nights in Jul 2019

3/5 Okay

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was clean and new. The location was nice as it was close to the bus and also close to the water. The bus from the airport costs less than 3€ However, when we arrived the staff was unaware that our stay was supposed to be all inclusive. After I pulled up the email with proof, she relented and gave us wrist bands. Also, there were two of us in our room but we had to give a deposit of 5€ to get two room keys. Also, it is 10€ if you want to use a pool towel. The food was good but mostly all the same every day. The night bar tender wasn’t very skilled at making drinks although the day bar tender was excellent. The pool closed quite early and the bar seemed to close right after all-inclusive ended at 10pm. Our ceiling started leaking, but the staff did come put down towels and made it stop leaking right away. Overall, it was a fine place for the price. If you stay here, just recognize that it is economy style not luxury. We expected that, so we were happy enough with our stay.
Stayed 3 nights in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
clean and quiet - great staff
This hotel is nice and very clean with a nice new feel to it having recently been completely refurbished. The staff are superb, particularly Nico and Alex on the bar. They are all very friendly with good English. it was a very late flight and the restaurant was closed but they even had some sandwiches in our room so that we had somthing to eat on our arrival. a bit of advice get on google maps and find exactly where the hotel is before you travel, the coach drops you off on the main road and not all the drivers know the hotel is as its set off the main road. its only a 1-2 minute walk but you will find yourself wandering around the back street at night for 10 minutes looking for it. overall very good really enjoyed our stay
Stayed 7 nights in Sep 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel, rooms small but very clean. Staff really good.
Stayed 7 nights in Sep 2018