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"Terrible. Awful. Avoid. The room was filthy dirty. Dust everywhere, carpets were dirty, windows were dirty, room was like something from the 90s, bathroom tiles cracked and chipped, bed was terrible (old mattress and lumpy pillows), room was noisy (noisy plumbing, could hear everything from the room above including them using the toilet), we hardly got any sleep, tv didnt work (maintenance came to the room but was unable to fix the tv), room service food wasnt great and very expensive (£44 for two mediocre burgers and chips). The only plus point is the walking distance to the airport and the shower was hot. I will never stay here again, hotel management should be ashamed. 0 out of 10."

"All staff were super friendly, and welcoming. They were keen to help us settle in, and then to offer suggestions on places to visit and how to get there. Our room was bright and had a beautiful view over the bowling greens. It was the perfect way to begin our UK holiday ... relaxing and low-key. Thank you all."

"Clean room parking right outside the block I stayed in and safe john as always was great bed very comfy"

"Clean room. Lovely staff (check in is at the pub/restaurant). Food was very good for both dinner and lunch. Large parking lot. "

"Room was dusty. Ordered room service. It arrived quickly pizza and chips. Pizza had so much cheese it was inedible. Asked reception to order a taxi for the next morning 6.30am as I was going to Ross Hall Hospital and for extra coffee. Neither was done. Helpful overnight staff sorted it. Hotel felt dated with clunky keys."

"Clean, comfortable room, excellent service all round."

"Spa garden rooms were beautiful and the staff were amazing. Dinning is not fast so leave enough time."

"The room was very spacious, clean, equipped with amenities. I prepaid for the breakfast to get the discounted rate. The buffet had great selection, and all items I tried were of excellent quality. There is a pool onsite as well."

"The room was clean and great value for money however it lacked a hairdryer! The staff were very professional and friendly Sam and Lorrie, shame the spa wasn’t open so we will return later in the year, Would recommend to family and friends "