Search Hotels by Starwood Capital in Great Ouseburn

"Bar and dining staff were very helpful and friendly. Room was really nice A bit disappointing that reception were not able to allow us to get into our room an hour early to change clothes for an event we were attending just after 3. Surely there would have been rooms available by 2pm?"

"Staff were great, room was lovely along with the review Can’t wait to return "

"A truly amazing stay; the staff were all so friendly and helpful, the room was just so well thought out. "

"Every time I stay at this IHG on the outskirts of York I am greeted with warmth, professionalism and kindness. Amber was on reception, she was very professional and check in was effortless and quick. She also helped me out with a couple of queries. Breakfast was wonderful as usual, really nice staff, full of smiles & helpfulness."

"Luxury at its best. The hotel lives up to the Grand name. Everything was immaculate, the staff were so friendly and helpful and the room was a great size. All the little touches made for a perfect stay. Wish we could have stayed longer and will be back "

"Very comfortable and clean room. Lots of space. Bar/breakfast area very nice and good range of options for breakfast."

"Convenient."

"From the reception desk staff whom were polite and courteous to the cleaning and cooking staff the whole experience was a good one Rae would definitely return"

"Will certainly be back for another visit"