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"We found this hotel to be very well ran, Clean very 5 star. Great well trained staff, don't take room service this was very poor. The room was perfect with every amenity. Cleaning on request, very comfortable VERY WHEELCHAIR UNFRIENDLY STEPS AT EVERY TURN, NO RAMPS OF ANY KIND. WE HAD TO ENTER BY THE BACK DOOR. THIS WAS VERY Disappointing."

"Splendid Victorian hotel building right in the centre of the town. Beautifully restored. Clean and comfortable with friendly helpful staff - just needs a few more of them."

"My friend and I had a girlie two night break at this hotel and loved it. When we arrived the receptionist noticed I was using a walking aid and unprompted started looking to change our room to an accessible room eliminating needing to use stairs. We were very touched by his thoughtfulness. It was an upgrade to a suite which was outstanding and it really enhanced our comfort and experience. We had a sitting room (with verandah) which was very comfortable and well equipped with a coffee maker, selection of high quality teas. There was a large bathroom and a super king size bed. Breakfast was nice, not outstanding but nice. The swimming pool was the big treat. Beautifully warm and the highlight of the stay. All the staff were very cheerful and friendly. This hotel is special and situated next to the Market Square which had lovely coffee shops, quaint shops and enticing pubs. Can’t wait to go back so thank you to all the staff especially Ali xxxxxx"

"Such a friendly homely place to stay. The village itself is beautiful with plenty of individual shops, the people are friendly The food at the Feathers is excellent, good choice and perfectly cooked. We will be going back soon for our umpteen visit"

"Staff exceptional especially the chef who went out of their way to prepare dairy free dessert for my partner. Would highly recommend and will definitely return."

"Everything was good "

"Loved it, enjoyed our stay"

"Our superior room was looking tired and we didn’t have all the amenities in our room that are described on this site ie slippers,robes,coffee maker,espresso - the listing needs to be updated as I believe we have been “missold” No lift and a lot of stairs to access our room Breakfast was not as good as expected - the cooked breakfast was poor, poached eggs were hard and there was only one choice of pastry on the continental buffet, only one choice of milk and only cubed sugar that you can’t sprinkle on cereal "

"Enjoyed the stay, lovely room and lovely staff"