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"Great"

"Excellent location!!! Close most places we wanted to see and experience. Also, close to two metro stations (Westminster and Waterloo) with a direct line to all other places we went to. We had a double bedroom suite, which was perfect for family of four. Great staff. "

"All the staff are amazing. They make you feel very welcome, are all so helpful and nothing is too much trouble. I really can't praise them enough! The room was small but very clean and comfortable with everything you could need for a great stay. The air con was a massive bonus as it was very hot during our stay, but our room was lovely and cool so we got a great nights sleep each night. The only thing that I would say is to check which rooms have a better shower if you have mobility issues or if you are tall, as our shower had a big step in (it was 12 inches off the floor) which left very little room between the shower floor and the low ceiling. Im 5ft 8in and I struggled to wash my hair without banging my elbows on the ceiling! It was my daughters birthday while we were there and there was a card, balloon and chocolates in the room when we arrived, which was a lovely touch and really appreciated. We didn't have breakfast at the hotel but we did eat in the restaurant in the evening. The food is delicious, the staff are lovely and we were impressed how reasonably priced it was. They are very knowledgeable about allergies and have some great options if you do have a food allergy. It is an ideal location, easy to walk to a lot of attractions, perfect for theatre visits. Lots of shops and dining options nearby too. We will definitely be back and I doubt we would stay anywhere else in London now. The hotel is great, but it's the staff that absolutely make this hotel perfect."

"Fantastic location and great staff. Wonderful facilities "

"So central at a very reasonable price. And the whole property was in pristine condition with very spacious rooms!! Absolutely will stay here again"

"Family of four. Great room. Spacious and comfortable. Perfect location. Great service."

"Good location - nice bar and good amenities. We didn’t use them but we looked at the pool and gym - both were great. Nice Bar and excellent breakfast. Kind of pricey for breakfast but worth it if you like to start the day with a meal. "

"Comfortable stay and a good view from the castle facing room. The room had no AC cooling as it is rare for the city temperature to go up like it did this June. The hotel does provide a table fan and it does cool off after 8 pm Overall a good stay with a good variety in breakfast"