Title: The Swan Hotel and Spa Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Swan Hotel and Spa Hotel with a full-service spa, near Lake Windermere ![Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/w2046h1842x0y4-b5028211.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/82b7b7af.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/723808e0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/17c7fd7c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/fc1b91c3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Swan Hotel and Spa offers relaxation and recreation. Enjoy deep-tissue massages and body wraps at Holte Spa, while the arcade/game room and playground entertain all ages. Free in-room WiFi keeps everyone connected throughout their stay. 7.8 Good ## Popular amenities - - Bar - Pool - Spa - Gym - Pet-friendly £128 includes taxes & fees 11 Nov - 12 Nov ## Room options ### Check availability for these dates Tonight [Nov 1 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=78085651&PinnedHotelID=78085651&HadPinnedHotel=true®ionId=-1&adults=2) ![Lovely Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/305aeb57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Lovely Room 8.0 Very good 3 reviews ### Highlights Heating LED TV Premium bedding Private bathroom Free bottled water Electric kettle Champagne service Cable channels - Sleeps 3 - 1 Double Bed ![Fabulous Room | Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/c2416d20.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Fabulous Room 8.0 Very good 11 reviews ### Highlights Heating LED TV Premium bedding Private bathroom Free bottled water Electric kettle Champagne service Cable channels - Water view - Sleeps 3 - 1 Queen Bed ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/79000000/78090000/78085700/78085651/d40a8b90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Splendid Room 8.0 Very good 1 review ### Highlights Air conditioning Heating Smart TV Hypo-allergenic bedding Premium bedding Blackout curtains Private bathroom Bathrobes - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FUlverston-Hotels-The-Swan-Hotel-And-Spa.h78085651.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FUlverston-Hotels-The-Swan-Hotel-And-Spa.h78085651.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C54.26924%2C-2.96977&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=9PLEy7fYdWBoRa7hPFiIyCCP91c=) The Swan Hotel, Newby Bridge, Ulverston, England, LA12 8NB #### What's nearby - Lakeside Windermere Ferry Landing - 2 min drive - 1.1 miles - Fell Foot Park - 2 min drive - 1.5 miles - Lakeside & Haverthwaite Railway - 3 min drive - 2.7 miles - Bowness Pier - 14 min drive - 9.6 miles - World of Beatrix Potter - 14 min drive - 9.8 miles #### Getting around - Grange-over-Sands Station - 11 min drive - Leeds (LBA-Leeds Bradford) - 113 min drive #### Restaurants - ‪Pig and Whistle - ‬10 min drive - ‪Haverthwaite Railway Station Cafe - ‬3 min drive - ‪The Royal Oak - ‬6 min drive - ‪The Manor House - ‬11 min drive - ‪The Royal Oak - ‬11 min drive ## About this property ### The Swan Hotel and Spa Upscale hotel near Lake Windermere A coffee shop/cafe, a playground and an arcade/games room are just a few of the amenities provided at The Swan Hotel and Spa. Treat yourself to a body scrub, a facial or a Thai massage at Holte Spa, the on-site spa. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi, with a speed of 50+ Mbps. Other perks at this hotel include: - An indoor pool, along with sunloungers - Free self-parking - Luggage storage, a lift and massage treatment rooms - A billiards/pool table, a banquet hall and coffee/tea in reception - Guest reviews give top marks for the helpful staff Room features All 87 rooms boast comforts such as premium bedding, as well as thoughtful touches such as free WiFi and free bottled water. More conveniences in all rooms include: - Free tea bags/instant coffee and electric kettles - Grab bars near toilets, portable shower seats and hand-held showerheads - Wardrobes/cupboards, heating and daily housekeeping ### Awards and affiliations Eco-certified property This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy. ## Similar properties ![Business centre](https://images.trvl-media.com/lodging/12000000/11970000/11964700/11964649/d263f570.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakeside Hotel & Spa Ulverston - Pool - Spa - Kids pool - Parking included 8.6 Excellent 618 reviews £132 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=11964649&PinnedHotelID=11964649&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/1000000/910000/901100/901040/e570e42a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lakes Hotel and Spa Windermere - 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Free WiFi - Restaurant - Gym - Breakfast available 8.6 Excellent 1,011 reviews £145 includes taxes & fees 1 Dec - 2 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=527758&PinnedHotelID=527758&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Arcade/game room - Billiards/pool table - Full-service spa - Gym - Indoor pool - Playground - Steam room ### Family friendly - Arcade/game room - Children's games - Indoor pool - Laundry facilities - Playground - Snack bar/deli ### Conveniences - Guidebooks - Laundry facilities - Limited-hour front desk - Lockers - Luggage storage ### Guest services - Change of towels on request - Concierge services - Housekeeping (daily) ### Business services - Business centre ### Outdoors - Pool loungers ### Full-service spa - 6 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Facials - Hot stone massages - Hot tub - Hydrotherapy - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Grab bar in shower - Grab bar near toilet - Hand-held showerhead - Handrails in stairways - Height-adjustable showerhead - Lift - Portable shower seat - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Bathtub or shower - Slippers - Towels provided ### Food and drink - Champagne service - Electric kettle - Free bottled water - Tea bags/instant coffee ### More - Desk - Electrical adapters - Heating - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:00 AM - 10:30 PM Front desk staffed during limited hours ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of GBP 15 per accommodation, per night Service animals are welcome, and are exempt from fees Welcoming dogs only Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls and an off-lead area are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for GBP 35.0 per day. Cots (infant beds) are available for GBP 10.0 per day ### Payment types at the property ## Important information ### Optional extras - Pet fee: GBP 15 per accommodation, per night - Service animals are exempt from fees - Crib (infant bed) fee: GBP 10.0 per day - Rollaway bed fee: GBP 35.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a smoke detector If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Guests under 13 years old are not allowed in the spa ### Property is also known as The Swan Hotel The Swan Hotel and Spa Hotel The Swan Hotel and Spa Ulverston The Swan Hotel and Spa Hotel Ulverston ## Frequently asked questions ### Does The Swan Hotel and Spa have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at The Swan Hotel and Spa? > As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at The Swan Hotel and Spa on 11 Nov 2025 start from £128.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Ulverston-Hotels-The-Swan-Hotel-And-Spa.h78085651.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is The Swan Hotel and Spa pet-friendly? > Yes, dogs are allowed at this property. There's a fee of GBP 15 per accommodation, per night. Service animals are exempt from fees. ### How much is parking at The Swan Hotel and Spa? > Self-parking is free at this property. ### What time is check-in at The Swan Hotel and Spa? > Check-in start time: 3:00 PM; check-in end time: anytime. ### What time is check-out at The Swan Hotel and Spa? > Checkout is at 11:00 AM. ### Where is The Swan Hotel and Spa located? > Situated in Ulverston, this spa hotel is within 1 mile (2 km) of Lakes Aqaurium and Lake Windermere. Lakeside Windermere Ferry Landing and Fell Foot Park are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Swan Hotel and Spa Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 46 8 - Good 26 6 - Okay 17 4 - Poor 11 2 - Terrible 8 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 8.0/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.6/10 Eco-friendliness ### 8/10 Good #### Simon 31 Jul 2025 Liked: Cleanliness, staff & service, amenities Great place, friendly staff, easy parking and good facilities. Rooms were way to warm and uncomfortable to sleep in - AC not operational & the fans provided did little to alleviate the stuffiness. ##### Simon Stayed 3 nights in Jul 2025 ### 8/10 Good #### Amanda 17 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable hotel in good location ##### Amanda Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Lorna 21 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were lovely and friendly. Very welcoming of my little dog which is a quality i look for in people. The hotel is beautiful. Food excellent. Loved our short stay but definitely going back ##### Lorna Stayed 1 night in Jan 2025 ### 6/10 Okay #### Russ 14 Jun 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort Unfortunately not good value for money. Hotel pool and facilities were tired and not clean. Room's air con didnt work and fans werent provided. Restaurant food was nice but expensive for what it was. ##### Russ Stayed 1 night in Jun 2025 ### 4/10 Poor #### Gemma 19 Sept 2025 Disliked: Cleanliness The first room we were given had mould, a bad smell, and dirty carpets, though staff did move us quickly to a better room. Breakfast service was consistently slow — on some days we were ignored and had to chase staff to take our order. Food was often cold, and we overheard other guests also complaining. Housekeeping was inconsistent. Towels weren’t always replaced, the toilet and bathroom weren’t cleaned, and rooms weren’t hoovered during the stay. For the £25 per night dog charge, we expected more than a single towel and blanket with no daily refresh. There were also maintenance issues (broken bathroom doors, stained furniture, missing remote cover), and only two disabled parking spaces which were always full. On the positive side, the spa treatments were excellent — especially Scarlett, who was lovely — and we appreciated being offered an accessible room, which many hotels don’t provide. Sadly, the overall experience didn’t meet expectations, and I wouldn’t recommend this hotel based on our stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/37916b43-bade-4178-98d8-addc34e5b18a-1758308742113.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/bbe55924-3535-435e-ac82-6ac12146cf39-1758308741272.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/aa3af520-f662-43c0-84ee-55e09b60f069-1758308734442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Gemma Stayed 5 nights in Sep 2025 ### 10/10 Excellent #### Verified traveller 30 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Favourite hotel Another lovely stay at our favourite hotel, great food and service, lovely decor and super comfy bed. Highly recommend ##### Verified traveller Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jules 9 May 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel , friendly and helpful ##### Jules Stayed 1 night in May 2024 ### 10/10 Excellent #### Sean 12 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel, cleanliness and location - perfect! Really good stay. The hotel was exceptional - the decor, cleanliness, location and views are first class. Staff were really polite and attentive. Great place to stay in the lakes and we will be returning. ##### Sean Stayed 1 night in Aug 2024 ### 8/10 Good #### Julie 13 May 2025 Liked: Cleanliness Ok ##### Julie Stayed 2 nights in May 2025 ### 10/10 Excellent #### Home 1 Jul 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing! Absolutely amazing hotel and stay, great rooms, beautiful spa, wonderful food and wine! Great location too! ##### Home Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### Sarah 1 Aug 2022 Liked: Cleanliness, property conditions & facilities, room comfort #### Friendly, professional staff Lovely hotel - staff professional but friendly. We really enjoyed our two nights ##### Sarah Stayed 2 nights in Jul 2022 ### 8/10 Good #### A 26 Apr 2024 Liked: Staff & service, room comfort #### Relaxation Nice but the rooms looking a little tired in the old buildings now. Lovely food here and of course location beautiful ##### A Stayed 2 nights in Apr 2024 ### 8/10 Good #### Trevor 3 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Couple break Nice relaxing break ##### Trevor Stayed 1 night in Jan 2023 ### 2/10 Terrible #### Jessica 19 Nov 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is dirty and the spa is over filled so your unable to get a bed or even get in the hot tub The manager Yasmin is very rude speaks down to you and laughs at any problems you have . I would recommend to stay else where . ##### Jessica Stayed 1 night in Nov 2024 ### 8/10 Good #### Owen 25 Oct 2024 Liked: Amenities, property conditions & facilities A little bit dated and our room had quite a few stains on carpet and upholstery. Service at both the evening meal and breakfast was slow and appeared to be a lack of organisation/experince. ##### Owen Stayed 1 night in Oct 2024 ### 6/10 Okay #### Joshua 24 Feb 2024 Liked: Staff & service Disliked: Cleanliness Nice area and some friendly staff. Cleanliness and upkeep of property a disappointment. ##### Joshua Stayed 2 nights in Feb 2024 ### 8/10 Good #### Virginia 5 Jan 2025 Liked: Cleanliness, room comfort Gala New Year’s Eve was very disappointing not worth the money food not very good and couldn’t hear the singer from where we were sat at all ##### Virginia Stayed 4 nights in Dec 2024 ### 6/10 Okay #### James 19 Sept 2022 Liked: Cleanliness, property conditions & facilities, room comfort The setting of the hotel was beautiful. The hotel was stunning However the food could have been better. Choice for dinner was very limited. Unfortunately I had to return my breakfast on the first morning as it was vey cold Overall our stay was pleasant ##### James Stayed 2 nights in Sep 2022 ### 8/10 Good #### Jeanette 28 May 2023 Liked: Cleanliness, property conditions & facilities, room comfort Really good thank you. However, had to wait 6 hours for a taxi and quite loud very early in the morning. ##### Jeanette Stayed 1 night in May 2023 ### 4/10 Poor #### Lee 4 Sept 2024 Disliked: Cleanliness, property conditions & facilities, room comfort #### Filthy, health risk Bathroom absolutely filthy, heavy mould, peeling wallpaper and faulty air conditioning, not great a allegedly four star hotel ![](https://a.travel-assets.com/ugc/hotel-reviews/C0956E041C3C555C98BADBFF5AFCEE26C8A1820A1725451935568.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2E4F671EEC1DED41519B10A576812CBDE48671971725451935412.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/116E084E21EF51780AA3A2D31C946F216F6E82851725451935783.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BCA52FB7C56DFE12AFBE7E3EBAAA6A5AAC2F8CEB1725451936163.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lee Stayed 1 night in Sep 2024 ### 6/10 Okay #### Natalie 5 Mar 2025 Liked: Cleanliness, amenities We chose this hotel as it was promoted as dog friendly and we were visiting the area for hikes with our pup. Overall we enjoyed our stay. We thought the food in the restaurant was really great - especially the Sunday roast! Parking was included which was great, and there's a really nice trail right from the property that was perfect for morning strolls. The staff were very friendly and the room was spacious and nice. We did feel that overall the establishment was understaffed and it led to a subpar experience in some ways. We were constantly left waiting in the restaurant for orders to be taken and things were forgotten on numerous occasions. At the spa, they let way too many people in and it was overcrowded, loud and not relaxing. There wasn't even a spot on the wall to lean on in the hot tubs. This was a bit disappointing as its a lovely spa and has so much potential. Only sharing this feedback in hopes some small changes could be made to bring the hotel up to it's full potential! ##### Natalie Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Lesley 5 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Swan experience Had a lovely stay at Swan Hotel, lovely view but windows could do with a wash. Pleasant and friendly staff. Disappointed in pool area of hotel, sauna out of order and steam room not working properly. One of the reasons why we decided to stay at this hotel was the leisure facilities. The spa at the end of hotel was a 2 hour experience and it seemed you had to book this, I'd rather come and go as I pleased. It was a special couple of days away for my 70th Birthday so a wee bit gutted it did not come up to expectations. ##### Lesley Stayed 2 nights in Jun 2024 ### 8/10 Good #### David 22 Jan 2023 Liked: Cleanliness, staff & service, amenities Nos From next room was bad ##### David Stayed 1 night in Jan 2023 ### 4/10 Poor #### Louise 21 Jun 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort #### Too many little things missing Air con unit in the bedroom with a sign saying no longer working, but no fan. No bath mat or grab rails, only shower over bath and very slippery. No toilet brush. No shower cap or cotton buds. Large containers of shampoo and conditioner did not pump. Breakfast -make your own toast but it burns the toast and was told " it always does that !" Coffee was served but i'd almost finished my breakfast by the time it arrived. ##### Louise Stayed 1 night in Jun 2024 ### 6/10 Okay #### ladan 20 Jan 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The staff were very accommodating and very pleasant. There were no bottles of water in the rooms and when we asked why not, we got told that it is no longer provided. The floors in the ladies and gents changing rooms were very dirty and it hadnt been cleaned for quite sometime. There were no shampoos or body wash in the male changing rooms and there was no one to attend to the floor safety around the pool as there were a lot of water and very slippery. No drinking water was provided in the water machines. When this was mentioned to the staff, we got told that the hotel had to cut down in the cost and yet the prices of the rooms had increased greatly, including the prices of the foods and drinks at the bar and the restaurant. It is a shame to see that the standard had dropped a lot despite the huge increase in the cost. ##### ladan Stayed 1 night in Jan 2023 ## Expedia's Latest Trends ### Hotels > [DoubleTree by Hilton Hotel and Spa Chester](https://www.expedia.co.uk/Chester-Hotels-DoubleTree-By-Hilton-Hotel-And-Spa-Chester.h527788.Hotel-Information) > > [Whitewater Spa & Leisure Club](https://www.expedia.co.uk/Ulverston-Hotels-Whitewater-Spa-Leisure-Club.h888773.Hotel-Information) > > [Royal Whitby](https://www.expedia.co.uk/Whitby-Hotels-The-Royal-Hotel.h57917040.Hotel-Information) > > [Last Drop Village Hotel and Spa](https://www.expedia.co.uk/Bolton-Hotels-Last-Drop-Village-Hotel-And-Spa.h9341.Hotel-Information) > > [DoubleTree by Hilton Cheltenham-Cotswolds](https://www.expedia.co.uk/Cheltenham-Hotels-Doubletree-By-Hilton-Cheltenham.h65899.Hotel-Information) > > [ibis budget Manchester Airport](https://www.expedia.co.uk/Manchester-Hotels-Ibis-Budget-Manchester-Airport.h75715089.Hotel-Information) > > [Ufford Park Woodbridge Hotel, Golf & Spa](https://www.expedia.co.uk/Woodbridge-Hotels-Ufford-Park-Woodbridge-Hotel.h12685.Hotel-Information) > > [Cambridge Belfry Hotel & Spa](https://www.expedia.co.uk/Cambridge-Hotels-Cambridge-Belfry.h1103020.Hotel-Information) > > [The Stagger Inn](https://www.expedia.co.uk/Barrow-In-Furness-Hotels-The-Stagger-Inn.h30988851.Hotel-Information) > > [ORIDA Maidstone Hotel](https://www.expedia.co.uk/Maidstone-Hotels-ORIDA-Maidstone-Hotel.h74419166.Hotel-Information) > > [Lakes Hotel and Spa](https://www.expedia.co.uk/Windermere-Hotels-Lakes-Hotel-And-Spa.h901040.Hotel-Information) > > [Lakeside Hotel & Spa](https://www.expedia.co.uk/Ulverston-Hotels-Lakeside-Hotel-Spa.h11964649.Hotel-Information) > > [Cave Hotel & Golf Resort](https://www.expedia.co.uk/Faversham-Hotels-Cave-Hotel-Golf-Resort.h33410673.Hotel-Information) > > [Radisson Hotel Manchester City Centre, A Verified Net Zero Hotel](https://www.expedia.co.uk/Manchester-Hotels-Park-Inn-By-Radisson-Manchester-City-Centre.h2601411.Hotel-Information) > > [The Rusland Pool Hotel](https://www.expedia.co.uk/Ulverston-Hotels-The-Rusland-Pool-Hotel.h2762960.Hotel-Information) > > [Dunston Hall Hotel, Spa and Golf Resort](https://www.expedia.co.uk/Norwich-Hotels-Dunston-Hall.h519081.Hotel-Information) > > [Oulton Hall Hotel, Spa & Golf Resort](https://www.expedia.co.uk/Leeds-Hotels-Oulton-Hall-Hotel.h15948.Hotel-Information) > > [Grosvenor Pulford Hotel & Spa](https://www.expedia.co.uk/Chester-Hotels-Grosvenor-Pulford-Hotel-Spa.h790572.Hotel-Information) > > [Pine Lake Resort](https://www.expedia.co.uk/Carnforth-Hotels-Pine-Lake-Resort.h1928661.Hotel-Information) > > [Four Seasons Hotel Hampshire](https://www.expedia.co.uk/Hook-Hotels-Four-Seasons-Hotel-Hampshire.h986107.Hotel-Information) > > [Hilton Garden Inn Silverstone](https://www.expedia.co.uk/Towcester-Hotels-Hilton-Garden-Inn-Silverstone.h48251404.Hotel-Information) > > [Hampton by Hilton Bristol Airport](https://www.expedia.co.uk/Bristol-Hotels-Hampton-By-Hilton-Bristol-Airport.h16543862.Hotel-Information) > > [De Vere Tortworth Court](https://www.expedia.co.uk/Bristol-Hotels-De-Vere-Tortworth-Court.h570412.Hotel-Information) > > [Redworth Hall Hotel](https://www.expedia.co.uk/Newton-Aycliffe-Hotels-Redworth-Hall-Hotel.h517266.Hotel-Information) > > [The Park Royal Hotel & Spa](https://www.expedia.co.uk/Warrington-Hotels-The-Park-Royal.h24462.Hotel-Information) > > [5* Detached Stone Cottage with a Private Indoor Pool (Not Shared)](https://www.expedia.co.uk/Ashbourne-Hotels-5-Detached-Stone-Cottage-With-A-Private-Indoor-Pool.h31752210.Hotel-Information) > > [The Windermere Hotel](https://www.expedia.co.uk/Windermere-Hotels-The-Windermere-Hotel.h13431161.Hotel-Information) > > [Harbour Hotel Christchurch](https://www.expedia.co.uk/Christchurch-Hotels-The-Christchurch-Harbour-Hotel-And-Spa.h18097.Hotel-Information) > > [De Vere Cotswold Water Park](https://www.expedia.co.uk/Cirencester-Hotels-De-Vere-Cotswold-Water-Park.h1770053.Hotel-Information) > > [De Vere Wokefield Estate](https://www.expedia.co.uk/Reading-Hotels-De-Vere-Wokefield-Estate.h1044123.Hotel-Information)