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"The room was excellent, good size and with the hot tub it made for a very relaxing weekend. The staff were all very friendly and helpful. The only downside of the stay was the lack of a bed and breakfast option. However this should not detract from the stay as the food at Damon’s restaurant was excellent and good value for money."

"Staff are great, breakfast is first class Always have same room nice Hotel "

"This was a last minute booking as another hotel let us down. we needed an accessible room and all facilities were of a good condition. Staff were very helpful on arrival. Thank you"

"ladies on the front desk were so so helpful and cheery and very pleasant. They deserve a pat on the back!"

"Clean property, amazingly friendly staff (especially Matilda). Loved the ambience, the quality of the food and wines. Only very minor quibble was we were in the eaves which did not give us a lot of headroom when getting into bed. Loved this place and would highly recommend it and would like to return in the future. Thanks for a lovely experience "

"Excellent staff well mannered and helpful. Very clean"

"An amazing hotel with a great restaurant and lovely staff"

"Expedia should be ashamed to charge for accommodation in what was a hostel for vagrants. During the period that access was unavailable to us, a neighbour told us that the Hamilton was used to house council-sent people, and we saw three such unfortunate people waiting to enter. My wife was frightened by the property when access was eventually gained, describing it as being like her idea of a prison, and I found it forbidding and inhospitable. We immediately left the building and luckily were able to book accommodation at Lincoln City Centre Travelodge. We were not surprised when we met another couple we had seen at the Hamilton, in the Travelodge reception, who had like us, sought to stay elsewhere upon seeing the Hamilton. Expedia should refund our wasted payment for the awful Hamilton booking, and pay us compensation for the cost of staying at the Travelodge."

"Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers."