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We stayed here to attend a concert at Van Andel Arena. The staff were very friendly from the valet to the front desk. Room was clean and updated. The skywalk makes it convenient and easy to get to the concert in a climate controlled environment which is nice in Michigan winter. View of the city from ...
Pretty hefty price tag for a room with a bathroom you could hardly turn around in, the closet looked almost as big as the bathroom. The TV signal was continually interrupted on CBS (channel for March Madness).
Walking distance to good food, drinks, concerts, and shopping. Great downtown location. Front desk was a bit nondiscript. I thought it was the host station for the restaurant.
The room with the jacuzzi was awesome. There’s a great restaurant that’s connected to the hotel. If you stop at the 84th Grille ask for Amy or Cassie. We only ran into one issue with staff but the Manager Jordyn took care of it immediately and it was greatly appreciated. Will definitely stay ...
I wish that the outside of the room was cleaner. There were a bunch of cigarette butts everywhere you walked. The room itself was clean but had an overpower full room deodorizer odor. The staff was excellent!
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