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Staff was beyond helpful. True pride in their work and in wanting us to have an enjoyable stay. The room and hotel had every comfort we could want including extra pillows, coffee maker, refrigerator, microwave plus indoor pool, spa (which was very clean) and hot breakfast with good variety.
Check in was smooth. Staff was friendly and room was clean. Only complaint was very minor. No ice machine on 2nd floor. 😞
Stayed here in October of 2017. It was just an over night stay from Muskegon. I had come over on the Greyhound bus that afternoon. Had no problems at all. The best thing about this place is that it is off the roadway so your not picking up all that traffic noise which makes it easier to sleep. Will ...
Close to our venue as well as local restaurants and shops. Very attentive staff, clean lobby and rooms. Pool area was very impressive. Did not try the restaurants or room service. The walk to our room from the lobby was a little bit of a hike but overall, was pleased with our stay.
The room was nice, I like the fact that the lounge was open in the evening.
Found a previous persons dirty sock when we were packing up. Also they ran out of ice cream 15 minutes after the ice cream social started. My kids like the pool
I have stayed at this hotel 2 to 4 times a year over the past 5 years and the staff has always been friendly and helpful, the breakfasts are good and the hotel is clean.
The hotel was amazing!! Breakfast was great. Hotel was quiet. Staff was nice. We had the pool and hot tub to ourselves on the Friday morning which was great. Room was clean. We will definitely be staying here for future trips!!!
Nice hotel Location convenient for travel to other points of interest.
We checked in around 8pm. The staff was fast and friendly. Our room was clean and had some extras like an couch in a separate area. The little kitchenette was handy. The pool and breakfast were ready early and since we are earlybirds we liked that
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