Title: Sure Hotel by Best Western Center Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181065&destination=Gothenburg%2C+V%C3%A4stra+G%C3%B6taland+County%2C+Sweden&selected=912238&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sure Hotel by Best Western Center Eco-friendly comfort awaits at this modern retreat with attentive staff, morning coffee, newspapers, and nearby exploration. ## Photo gallery for Sure Hotel by Best Western Center ![Front of property - Sure Hotel by Best Western Center (Gothenburg)](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/128d2367.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily buffet breakfast - Sure Hotel by Best Western Center (Gothenburg)](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/8dc0e822.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Sure Hotel by Best Western Center (Gothenburg)](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/3dbb4dfc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sure Hotel by Best Western Center (Gothenburg)](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/ce3215dd.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Sure Hotel by Best Western Center (Gothenburg)](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/367fcb29.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Just steps from Nordstan Shopping Center, Sure Hotel by Best Western Center offers a sunny terrace, breakfast buffet, helpful staff, dry cleaning, free in-room WiFi, lobby newspapers, and a snack bar for quick bites. ## Reviews 7.8 Good ## Popular amenities - Pet-friendly - Free Wi-Fi - Parking available - Laundry room - Room service £58 includes taxes & fees 19 Apr - 20 Apr ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=912238&PinnedHotelID=912238&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Standard Room, 1 Single Bed, Non Smoking ![Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/2dc777d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Single Bed, Non Smoking 8.6 Excellent 49 reviews - 161 sq ft - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Standard Room, 2 Single Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/2709e1b0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Non Smoking 8.2 Very good 10 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 2 Single Beds ### View all photos for Standard Room, 1 Double Bed, Non Smoking ![Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/4e2f35a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking 7.2 Good 19 reviews - 215 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed) ![Family Room, 2 Single Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/a0aae1e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Single Beds, Non Smoking (with Sofabed) 7.0 Good 18 reviews - 269 sq ft - 1 bedroom - Sleeps 4 - 2 Single Beds ### View all photos for Economy Room, 1 Double Bed, Non Smoking ![Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/1000000/920000/912300/912238/2dc777d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room, 1 Double Bed, Non Smoking 7.8 Good 18 reviews - 161 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1690000/1687800/1687713/dab94a2d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sure Hotel by Best Western Allen Gothenburg City Center - Breakfast included - Pet-friendly - Free Wi-Fi - Parking available 7.8 Good 1,007 reviews £61 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Gothenburg-Hotels-Sure-Hotel-By-Best-Western-Allen.h1687713.Hotel-Information?chkin=2026-4-12&chkout=2026-4-13&rm1=a2®ionId=1366&destination=Gothenburg (and vicinity)&destType=MARKET&latLong=57.70442,11.96909&searchId=08f6dfe1-0926-42e8-9cb8-aa240180a135&top_cur=GBP) Ad ![Free daily buffet breakfast ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78080000/78070900/78070861/9ad9d453_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Clarion Hotel The Pier Lindholmen - 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Spa - Pet-friendly - Free Wi-Fi - Restaurant 9.0 Wonderful 1,414 reviews £77 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Clarion-Hotel-Karlatornet.h103773394.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=1366&destination=Gothenburg (and vicinity)&destType=MARKET&latLong=57.70442,11.96909&searchId=08f6dfe1-0926-42e8-9cb8-aa240180a135&top_cur=GBP) Ad ![Breakfast, lunch, dinner served; international cuisine ](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1690000/1688400/1688389/1b114b2d_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Avalon Hotel Gothenburg City Center - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.6 Exceptional 2,526 reviews £114 includes taxes & fees 19 Apr - 20 Apr [](https://www.expedia.co.uk/Gothenburg-Hotels-Avalon-Hotel.h1688389.Hotel-Information?chkin=2026-4-19&chkout=2026-4-20&rm1=a2®ionId=1366&destination=Gothenburg (and vicinity)&destType=MARKET&latLong=57.70442,11.96909&searchId=08f6dfe1-0926-42e8-9cb8-aa240180a135&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGothenburg-Hotels-Sure-Hotel-By-Best-Western-Center.h912238.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGothenburg-Hotels-Sure-Hotel-By-Best-Western-Center.h912238.Hotel-Information) ## About the area Located in Gothenburg City Center, a neighbourhood in Gothenburg, Sure Hotel by Best Western Center is near a train station and on the waterfront. Emigranternas Hus and Maritima Museum are cultural highlights, and some of the area's activities can be experienced at Danmarksterminalen and Stena Line Germany Terminal. Check out an event or a game at Nya Ullevi Stadium, and consider making time for Liseberg Amusement Park, a top attraction not to be missed. [Visit our Gothenburg travel guide](https://www.expedia.co.uk/Gothenburg.dx1366) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C57.70358%2C11.95594&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qPyoHUgB1bYdAmY6mDKjbnEu3oQ=) Stora Badhusgatan 28, Gothenburg, 411 21 ### What's nearby - ![Kungsgatan](https://images.trvl-media.com/place/181065/729cb8cd-3c02-474d-84f8-1a33dbe5267e.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kungsgatan 1 min walk \- 0.1 miles - ![Fish Market](https://images.trvl-media.com/place/6213468/6046e201-9a5a-4141-889c-4e56bc2fc0f0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Fish Market 4 min walk \- 0.3 miles - ![Nordstan Shopping Center](https://images.trvl-media.com/place/181065/5f8b04d0-dd3c-4704-b486-4f902cb74d34.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nordstan Shopping Center 10 min walk \- 0.6 miles - Linnegatan 6 min walk \- 0.3 miles - The Iron Square 6 min walk \- 0.3 miles ### Getting around - Stenpiren Tram Stop 4 min walk - Gothenburg (XWL-Gothenburg Central Train Station) 16 min walk - Gothenburg (GOT-Landvetter) 29 min drive ### Restaurants - Roof Top Bar Draken 4 min walk - Biljardpalatset 5 min walk - Boulebar Rosenlund 5 min walk - Pizzeria Barolo 1 min walk - BrewDog Göteborg 3 min walk ## About this property ### Sure Hotel by Best Western Center Hotel near Liseberg Amusement Park Consider a stay at Sure Hotel by Best Western Center and take advantage of a free breakfast buffet, a terrace and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities, such as a snack bar/deli. Other perks include: - Self-parking (surcharge), luggage storage and tour/ticket information - Smoke-free property, free newspapers and a lift - A 24-hour front desk, a TV in reception and coffee/tea in reception - Guest reviews give good marks for the helpful staff Room features All 55 rooms have amenities such as free WiFi. Other conveniences in all rooms include: - Hypo-allergenic bedding and free cots/infant beds - Bathrooms with baths or showers and hairdryers - Flat-screen TVs with cable channels - Coffee/tea makers, daily housekeeping and desks ### Awards and affiliations Eco-certified property This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Daily buffet breakfast (SEK 229 per person)](https://images.trvl-media.com/lodging/1000000/900000/892500/892445/83d95164.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scandic Europa Gothenburg City Center - Pool - Pet-friendly - Free Wi-Fi - Restaurant 8.6 Excellent 3,456 reviews £68 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=892445&PinnedHotelID=892445&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, pillow-top beds, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1690000/1687800/1687713/696d68d5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sure Hotel by Best Western Allen Gothenburg City Center - Breakfast included - Pet-friendly - Free Wi-Fi - Parking available 7.8 Good 1,007 reviews £61 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=1687713&PinnedHotelID=1687713&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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includes in/out privileges) - RV/bus/lorry parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily - Coffee and tea in common areas - Snack bar/deli ### Things to do - Stereo - TV in common areas ### Family friendly - In-room cot - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - On the waterfront - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Hypo-allergenic bedding ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels - Pay films ### Food and drink - Coffee/tea maker - Limited room service ### More - Desk - Iron/ironing board - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of SEK 250 per pet, per stay Service animals are welcome, and are exempt from fees Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation ### Children and extra beds Children are welcome 3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Uncovered self-parking fee: SEK 350 per day (in/out privileges) - Nearby parking fee: SEK 350 per day (164 ft away) - Pet fee: SEK 250 per pet, per stay - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars. ### Property is also known as Comfort City Center Comfort City Center Gothenburg Comfort City Center Hotel Comfort City Hotel Comfort Hotel Center Comfort Hotel City Sure Hotel Best Western Center Gothenburg Comfort Hotel City Center Gothenburg Hotel City Comfort Comfort Hotel City Gothenburg Comfort Hotel Gothenburg Center Hotel Gothenburg Center Gothenburg Sure Best Western Center Gothenburg Sure Hotel Center Gothenburg Sure By Best Center Gothenburg Sure Hotel by Best Western Center Hotel Sure Hotel by Best Western Center Gothenburg Sure Hotel by Best Western Center Hotel Gothenburg ## Frequently asked questions ### Is Sure Hotel by Best Western Center pet-friendly? ### How much does it cost to stay at Sure Hotel by Best Western Center? ### How much is parking at Sure Hotel by Best Western Center? ### What time is check-in at Sure Hotel by Best Western Center? ### What time is check-out at Sure Hotel by Best Western Center? ### Where is Sure Hotel by Best Western Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sure Hotel by Best Western Center Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.0 Location ### 8.2 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 325 8 - Good 356 6 - Okay 201 4 - Poor 68 2 - Terrible 51 ## Reviews Verified ### 10/10 Excellent #### David 2 Dec 2025 Liked: Cleanliness, staff & service, amenities Great service, very clean and comfortable rooms, fantastic breakfast ##### David Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Verified traveller 25 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very good breakfast and location ##### Verified traveller Stayed 1 night in Jun 2025 Verified ### 6/10 Okay #### Robert 3 Dec 2025 Great room ##### Robert Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### TRACEY 29 Sept 2025 Liked: Cleanliness, staff & service, amenities Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us ##### TRACEY Stayed 7 nights in Aug 2025 Verified ### 8/10 Good #### Tamas 4 Nov 2025 Liked: Amenities Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families. ##### Tamas Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Julie 29 Jul 2025 Liked: Cleanliness, staff & service Good location, old building, single very basic room but excellent friendly staff make it a good option. ##### Julie Stayed 3 nights in Jul 2025 Verified ### 6/10 Okay #### ? 26 Aug 2025 Liked: Staff & service Disliked: Property conditions & facilities Small and old room. Good breakfast for the price. ##### ? Stayed 2 nights in Aug 2025 Verified ### 10/10 Excellent #### Robert 23 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff. ##### Robert Stayed 6 nights in Dec 2024 Verified ### 10/10 Excellent #### Lisa 30 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 2 nights as a couple Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it! ##### Lisa Stayed 2 nights in May 2025 Verified ### 8/10 Good #### tony 24 Jun 2025 Liked: Cleanliness Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services ##### tony Stayed 7 nights in Jun 2025 Verified ### 10/10 Excellent #### Colleen 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good budget hotel This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work ##### Colleen Stayed 2 nights in Jul 2025 Verified ### 6/10 Okay #### Phillip 22 Jul 2025 Liked: Cleanliness, staff & service Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor. ##### Phillip Stayed 9 nights in Jul 2025 Verified ### 8/10 Good #### darren 8 Aug 2023 Liked: Cleanliness, staff & service, room comfort Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good ##### darren Stayed 3 nights in Aug 2023 Verified ### 10/10 Excellent #### Arne 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice and cheap. Good breakfast. Simple and fine. ##### Arne Stayed 3 nights in Jan 2025 Verified ### 4/10 Poor #### Maja 17 Jun 2025 Disliked: Cleanliness, property conditions & facilities We stayed for one night and we didn’t like it. The room looks very old and the shower was moldy. The bed was in fact comfortable. ##### Maja Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Malene 30 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back! ##### Malene Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Arne 7 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space. ##### Arne Stayed 3 nights in Jan 2024 Verified ### 8/10 Good #### Calvin 5 Sept 2024 Liked: Cleanliness, staff & service, room comfort #### Good value, great service looks a little dated Good central location with public transport a few minutes walk away. Lovely welcome and great service from the staff. Decent selection for breakfast and the afternoon waffles were a nice touch. I would have preferred tea/coffee facilities in my room but a good selection of hot and cold soft drinks (including biscuits 😋) were available for free in the breakfast room 24/7\. Some of the common areas look a little dated, but the room was modern with a comfortable bed and a sofa. ![](https://a.travel-assets.com/ugc/hotel-reviews/8004F74F525D3405CDBA930D6F736AE5E8357E5F1725538309599.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/19AADF65EA7C58436861B4E871EC139A785641551725538311559.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Calvin Stayed 3 nights in Sep 2024 Verified ### 6/10 Okay #### Michael 7 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 5 star service in 3 star hotel A great stay, service from thec4 girls i met was outstanding, so friendly and helpful. Free coffee, waffles and biscuits all day. 20 min walk from main station. 2 mins from Stenpirren trams 1 and 11\. Room was small, no safe and no fridge, very good showrr. Breakfsst 3 hot choices and plenty cold buffet available. A 10 min walk to the shops, close to ferry terminal and old town Once again the service was excellent and I'd recommend it ##### Michael Stayed 2 nights in Jan 2025 Verified ### 6/10 Okay #### Daniel 3 Aug 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Nothing special, beds are a little too soft for my personal taste. Hotel is old and kind of run down. Nice breakfast but seating area should be changed. We sat in the ”lobby” area and not too comfortable. Helpful staff. ##### Daniel Stayed 1 night in Aug 2023 Verified ### 8/10 Good #### Bin 30 Jun 2024 Liked: Cleanliness, staff & service, amenities Location is decent, a few buses and tram is 5 min walk, two stops from central train station. staffs are nice and friendly. But the whole building is kinda old, water drains very slow in the sink, maybe is to build pluming issue, and the towels are old and smell bad. I am in the non smoking room, but I smell the sole in the morning, probably the as from nearby room. ##### Bin Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### Sophie 19 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was great but doesn’t look like the pictures! Staff were amazing and the breakfasts were good, however felt a little deceived by the room pics. It’s not as up to date and modern as it looks, maybe this was just our room, I’m not sure! Very clean and comfortable so I can’t really complain. Only thing is that the walk in-shower we had didn’t have a tilted tray so the whole floor ended up wet. I would recommend if you are going to Sweden for a few nights and won’t be in the room for very long- but good value for money and overall a good experience. ##### Sophie Stayed 2 nights in Feb 2024 Verified ### 8/10 Good #### Emma 8 Oct 2024 Liked: Cleanliness, staff & service Pros: comfy bed, lovely staff, great location, good breakfast selection. Cons: Light in room didn’t work, room was tiny and didn’t have a mirror in actual room to get ready with had to get ready in bathroom which was so small. Toilet flushed but all excrement would come back into the toilet after a while. Drains smelt. Shower powerful but flooded the bathroom. Old and worn decor needs a good revamp. Breakfast although great selection, was like feeding time at the zoo, it’s so small the buffet room that you’re on top of everyone. Didn’t bother going again as struggled to find somewhere to sit as it’s too small. ##### Emma Stayed 2 nights in Oct 2024 Verified ### 6/10 Okay #### Anja 5 Aug 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The hotel is located directly on the harbour and has very good connections by tram and direct bus stop. We booked this hotel because it belongs to the Best Western group, which is actually known for its very good quality. Unfortunately, that was not the case. The hotel is very poor for the price. The rooms are very small, totally outdated and run down. In the bathroom, the toilet seat always fell off when using the toilet. The breakfast room is very small and looked very rotten and dirty, especially the benches were very dirty. The radiators were rusted and hung crookedly on the wall. The breakfast was ok, but not outstanding either. ##### Anja Stayed 3 nights in Aug 2024 Verified ### 10/10 Excellent #### Edgar Benavides 23 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I had a nice/comfortable stay. ![](https://a.travel-assets.com/ugc/hotel-reviews/a9270dbc-af10-43ef-b70a-e2c0c3fb8a30-1763919096012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Edgar Benavides Stayed 2 nights in Nov 2025 ---