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Reviews of Le Montbrillant Hôtel Residence

4 out of 5
Le Montbrillant Hôtel Residence
2 rue Montbrillant, Geneva, GE

Reviews

8.0

Very good

Rating 10 - Excellent. 214 out of 758 reviews" "
Rating 8 - Good. 356 out of 758 reviews" "
Rating 6 - Okay. 129 out of 758 reviews" "
Rating 4 - Poor. 42 out of 758 reviews" "
Rating 2 - Terrible. 17 out of 758 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Benoit

Liked: Staff & service
Disliked: Cleanliness
Bathroom and shower can benefit from better cleanliness and facelift
Stayed 1 night in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan, Harrow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the kitchenette add on to a spacious and very comfortable room. Had stayed before so knew the location was great. Service still excellent
Stayed 1 night in Feb 2024

6/10 Okay

Siraj

Liked: Cleanliness
Close to every thing,specially transportation
Stayed 4 nights in Feb 2024

8/10 Good

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a European hotel, this was a proper king size bed which was awesome for a great sleep before a long travel day. The restaurant attached to the hotel was amazing, and it’s literally right beside the train station & gave us free tickets to the subway to get to the airport which I didn’t even know was a benefit when I booked it. The bathroom was a bit small & I found I could hear all street noise & neighbour noise so that was my only slight downgrade from “excellent” to “good” but honestly it could’ve been that I just had a random bad sleep & I didn’t bother putting in ear plugs either. Overall a very good & convenient option!
Stayed 1 night in Jan 2024

4/10 Poor

Joan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Comfortable
Comfortable stay, great customer service. Definitely not a 4 star hotel - very disappointed with room and facilities, flashback to the 70’s Decor but a very comfortable bed. Probably would not stay again because it’s not worth the $.
Stayed 1 night in Jan 2024

4/10 Poor

Cecilia

Travelled with partner
the place is very close to places we want to go. that was the good part. the bad part we have to moved to a different room after our long tour of the city. We advised the desk before leaving for our tour to kindly have someone to check the cold water in the shower, but failed to do turn over that's why issues has not been resolve. We got transfer from 4th fl to 1st floor. which is hard after our long day tour. please provide hotel email to me as we end up checking out one day early. and will request for a credit. i asked for the reception staff on e-mail but hotel e-mail on card don't work. please advise
Stayed 6 nights in Jan 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbeatable location
The hotel location is amazing, you don’t even need to cross a road from the central train station. It’s within 30 seconds walk from the platform! Hotel is a bit old but the condition is nice and well maintained. Fridge and water were provided
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2023

10/10 Excellent

Bujar

Travelled with partner
Liked: Amenities
Everything
Stayed 3 nights in Nov 2023

4/10 Poor

Colette

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

8/10 Good

Faith

Travelled with family
Disliked: Staff & service, property conditions & facilities
Great location for touring, great cafe next store. Property definitely shows wear & tear, carpet torn, limited outlets. A couple of things not working, was reported, but never heard back.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mya

Liked: Cleanliness, staff & service, property conditions & facilities
Location is great and price is fair
Stayed 5 nights in Oct 2023

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service
The property is in the heart of everything and right next to the train station that causes noise. The elevator is extremely small. Safe did not work in room and when asking for help, we got none. The front desk gave us maps, transportation transfers and restaurant suggestions.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Good stay and value overall. Love the convenient location next to train station.
Stayed 3 nights in Oct 2023

8/10 Good

Debra

Travelled with group
Liked: Cleanliness, staff & service
This is a great location to get anywhere in the city and beyond. It is right next to the train station. We walked everywhere we needed to go. Shops and restaurants nearby. It is an older facility with stone walls that appear to have noise issues as I could hear the next door guest on the TV and on the phone. The staff was wonderful.
Stayed 2 nights in Oct 2023

8/10 Good

Cornelia

Stayed 3 nights in Oct 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy but very convenient to the train station and other things. Easy for the airport. Great for a one night stay.
Stayed 1 night in Oct 2023

8/10 Good

Jing

Liked: Cleanliness
Disliked: Property conditions & facilities
right beside train station. We have Swiss passes. We took advantage and went to a lots of places
Stayed 2 nights in Oct 2023

8/10 Good

Rui, Saint Louis

Business traveller
Disliked: Property conditions & facilities
Like the convenient location near train station
Stayed 2 nights in Sep 2023

10/10 Excellent

Melissa

Liked: Staff & service, property conditions & facilities
Great location. Clean and helpful staff! Would stay here again.
Stayed 6 nights in Sep 2023

10/10 Excellent

Martita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk is very helpful. He let us check in few hours before the check in time. And that’s a plus. The location is awesome for all the tourist attractions. I will highly recommend this hotel.
Stayed 1 night in Sep 2023

10/10 Excellent

Edith Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent reception and welcoming atmosphere. Excellent location for my own purposes - right by the train station. Fantastic continental breakfast in a relaxed atmosphere.
Stayed 1 night in Sep 2023

10/10 Excellent

Khaled

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
يقع بالقرب من المحطة الرئيسية للقطارات وسهل الوصول
Stayed 28 nights in Aug 2023

6/10 Okay

Paul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To go to the Geneva Airport, bus stop #5 was just 1 min from the hotel.
Stayed 4 nights in Aug 2023

8/10 Good

Khaled

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
افضل مكان للاقامة لقربه من اماكن رئيسية مثل محطة القطار والبحيرة وجميع الضروريات مثل المصبغة خلف الفندق وخياط
Stayed 1 night in Aug 2023

10/10 Excellent

MIN

Liked: Cleanliness, staff & service, room comfort
The hotel is conveniently located right next to the train station. While the facility shows some age, the reception staff is extremely friendly.
Stayed 1 night in Aug 2023

10/10 Excellent

ABDELRAHMAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Aug 2023

6/10 Okay

Wendy

Stayed 2 nights in Aug 2023

6/10 Okay

Julia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a 4 star hotel!
Definitely not a 4-star hotel! Very dated, not enough plug sockets in the room and the bathroom didn’t look particularly clean. However, great location and very friendly reception staff.
Stayed 1 night in Aug 2023

10/10 Excellent

Sudha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
I loved it! It’s nothing fancy.. I just go to my hotel to sleep so it was perfect for me! Amazing location just next to the train station which meant restaurants were open till late. There’s luggage storage available so that was super helpful! I’ll definitely stay there again if I’m ever in Geneva!
Stayed 3 nights in Jul 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok
Stayed 1 night in Jul 2023

6/10 Okay

Natasha

Travelled with partner
easy reach to transport. convenient location
Stayed 3 nights in Jul 2023

10/10 Excellent

Marina, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is literally behind the station. Very convenient for travelling to & from Geneva. The noise of the train was better than I thought it would be. Worse in the day. No trains at night so very quiet. I didn't pay extra for breakfasts, so I cannot comment. Staff were very welcoming & helpful. The room was clean & spacious for a single bedroom room.
Stayed 1 night in Jul 2023

8/10 Good

Jostlyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was really nice and so conveniently placed when coming in. It is the first building you see when you get out of the train station. However, you do have to walk a short while to get to the old town and the lake.

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

2/10 Terrible

MUBARAQ MUHAMMAD

Stayed 4 nights in May 2023

10/10 Excellent

Fatima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great stay! Very affordable for Geneva and location can't be beat (it's right behind the train station). The reason however that I will be coming back are the staff. the front desk was the friendliest and nicest set of people to work with; they accommodated requests as they were able and I really felt taken care of (three different people and all were wonderful). Thanks so much!
Stayed 3 nights in Apr 2023

6/10 Okay

Konstantin, Rockville

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
I've stayed at this hotel many times, it as one of my favorites in Geneva. This time it was under renovation, so it did not live up to my expectation. However I hope that after the renovation it will be back to its former glory.
Stayed 3 nights in Apr 2023

8/10 Good

john

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2023

2/10 Terrible

Steven

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2023

6/10 Okay

Mary-Howell

Travelled with partner
Disliked: Amenities, property conditions & facilities
An aged formerly-grand railway hotel, now it is in a gritty section of town and it is quite run-down. We were surprised to find the restaurant and reception closed for ‘remodeling’, windows papered over, and a temporary reception desk perched in a hall. We were led around the corner to a service entrance to our room. The room had all the charm and cheer of mid-60’s, wallpaper peeling, a bathroom extremely unsuitable to mobility-limited people, and constant street noise all night. Moldy smelling halls. No breakfast available. Parking was a few marked spots in an insecure outdoor lot a block away. Maybe renovations will help, but this hotel has a very long way to go. The price should better reflect the many limitations and inconveniences. That said, it is very convenient to the rail station, but so are several better looking hotels.
Stayed 1 night in Apr 2023

8/10 Good

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this was a great location as I was traveling by myself and needed something close to the train station/bus station. And it was only 10 min walk to Lake Geneva. Front desk staff was awesome!
Stayed 2 nights in Apr 2023

8/10 Good

Kathyrn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2023

4/10 Poor

Jessica

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Expensive room, very dated. No place to work even though it’s described as having 2 lounges. I don’t know how this is a 4 star.
Stayed 1 night in Mar 2023

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The place was comfortable and in a great location, but the walls between rooms are thin and I could hear everything the guests next door were up to. The hot water in the shower was also temperamental and would need to run the shower for almost 10mins before getting consistent hot water.
Stayed 3 nights in Mar 2023

6/10 Okay

Geok Yen

Liked: Staff & service
Location is just next to train station and central. But it's a basic hotel and walls are really too thin. Even normal talking next door can be heard. Ceiling is peeling and looks mouldy.
Stayed 2 nights in Mar 2023

4/10 Poor

Mohamed

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Location near to the main train station is the only good thing, room looks old and heating was not working well.
Stayed 3 nights in Feb 2023