Grupotel Los Príncipes & Spa

Photo gallery for Grupotel Los Príncipes & Spa

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Overview of Grupotel Los Príncipes & Spa

Grupotel Los Príncipes & Spa

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Carrer Galio, 31, Muro, Mallorca, 7458

Explore the area

  • Popular LocationPlaya de Muro1 min walk
  • Popular LocationAlcudia Beach3 min drive
  • Popular LocationCova de Sant Martí3 min drive
  • AirportPalma de Mallorca (PMI)53 min drive

Choose dates to view prices

About this area

Muro

Located in Muro, Grupotel Los Príncipes & Spa is on the beach. Alcudia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcudia Beach. Travelling with kids? Consider Hidropark, or check out an event or a game at Plaza de Toros.

What's nearby

  • Playa de Muro - 1 min walk
  • Albufera Natural Park - 3 min drive
  • Alcudia Beach - 3 min drive
  • Cova de Sant Martí - 3 min drive
  • Hidropark - 6 min drive

Getting around

  • Muro Station - 15 min drive
  • Palma de Mallorca (PMI) - 53 min drive

Restaurants

  • Las Delicias - 3 min walk
  • S'Albufera - 3 min walk
  • Floridita - 6 min walk
  • El Patio - 6 min walk
  • Hawaii - 9 min walk

About this property

Grupotel Los Príncipes & Spa

4-star beach hotel with a full-service spa
Spend the day relaxing on the beach or pampering yourself at Grupotel Los Príncipes & Spa's full-service spa.
Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include a shower.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a spa tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages spoken

Catalan, English, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free off-site parking within 66 ft
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 15 for adults and EUR 7 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar

Restaurants on site

  • Buffet Restaurant
  • Bistro

Things to do

  • Bike rentals
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike storage
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free supervised childcare
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Plasma TV

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Phone
  • Safe (surcharge)

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 2 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 15 for adults and EUR 7 for children (approximately)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro
Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 70 out of 131 reviews
5 - Excellent 53%
Rating 4 - Good. 46 out of 131 reviews
4 - Good 35%
Rating 3 - Okay. 12 out of 131 reviews
3 - Okay 9%
Rating 2 - Poor. 2 out of 131 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 131 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

4.4/5

Eco-friendliness

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic friendly staff. Easy walk to local areas. Beachfront is clean and easily accessible
Stayed 3 nights in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By the beach 🏖️
Booked in the last days before traveling, so the price was higher than what I got. But in general it is very well located just opposite of the beach you can use the sunbeds in the garden for free. Sunbeds by the beach belong to the city so you will need to pay for them. breakfast was fine, they can improve the quality of juices and coffee. There is a nice Spa that includes a sauna and a steam room. Staff is friendly in general. Except one time when I asked if a late check out is possible, the reception lady answered it is possible until 6pm but it would cost extra 15 Eur. I asked if it can be for free as it would be for two hours, she replied in a judgmental way that cost only 15 Eur, I felt uncomfortable as she was raising this and involving other guests to share her opinion, it was not professional in my humble opinion.
Stayed 5 nights in Sep 2021

2/5 Poor

Disliked: Staff & service
Stayed 3 nights in Jul 2021

3/5 Okay

Travelled with partner
Disliked: Amenities, property conditions & facilities
It was an OK hotel - not 4-star. Rooms are ok, but the towels provided are very old / low quality, beach towels changed every 3-4 days. Breakfast has a big variety but not good quality. The building and reception area look quite old and the hotel area in general is not nice - looks very unorganised. The beach and sunbeds on the grass are nice. Also, there is a bad smell in the building from sewage which comes and goes, same in the rooms. Cutlery is not washed properly either.
Stayed 4 nights in Jul 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in front of the beach. Nice room & good air con. Good food but could improve dining experience by minimising clearing away before dining room closes.
Stayed 3 nights in Jun 2021