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Reviews of ibis Geneve Aeroport

2 out of 5
ibis Geneve Aeroport
10 Chemin De La Violette, Cointrin, Meyrin, GE

Reviews

8.4

Very good

Rating 10 - Excellent. 372 out of 1000 reviews" "
Rating 8 - Good. 465 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 32 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Tengfei

Business traveller
Liked: Cleanliness, staff & service, amenities
It is generally fine, but can hear the aircraft engine noise for taking off.
Stayed 7 nights in Apr 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Mar 2024
Response from Baptiste - Ibis Team on 22 Apr 2024
Dear Stefan, Thank you for your kind review! We are delighted to hear that you found our staff to be friendly and helpful during your visit. Providing excellent service is our priority, and we appreciate your recommendation. We look forward to welcoming you back on your next trip!

10/10 Excellent

Jill

Stayed 1 night in Mar 2024
Response from Baptiste - Ibis Team on 22 Apr 2024
Dear Jill,Thank you for your perfect score ! It's a pleasure to know that we met your expectations and we hope to see you again very soon.Best regards,

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good location with shuttle every twenty minutes or 8 minute peaceful walk to departure area at airport
Stayed 1 night in Mar 2024
Response from Baptiste - Ibis Team on 26 Mar 2024
Dear William,Thank you very much for taking time to leave us this great review and a perfect score. It's our pleasure and daily motivation to know that you had a perfect stay at Ibis Geneva Airport. We hope to see you again very soon.Best regards,

10/10 Excellent

Susan

Travelled with partner
👍
Stayed 1 night in Mar 2024
Response from Tom / reception on 11 Mar 2024
Dear Susan,Thank you very much for rating your stay at IBIS GENEVA AIRPORT with an outstanding score! :) It is truly delightful to know that our staff members were able to provide you with a perfect experience during your stay with us. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Tom / reception

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tom / reception on 11 Mar 2024
Dear Stephen,Thank you very much for rating your stay at IBIS GENEVA AIRPORT with an outstanding score! :) It is truly delightful to know that our staff members were able to provide you with a perfect experience during your stay with us. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Tom / reception

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for a quick trip to airport
Stayed 1 night in Feb 2024
Response from Tom / reception on 11 Mar 2024
Dear Julien,Thank you very much for rating your stay at IBIS GENEVA AIRPORT with an outstanding score! :) It is truly delightful to know that our staff members were able to provide you with a perfect experience during your stay with us. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Tom / reception

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what you would expect for the price. Staff were very friendly. Shuttle bus was very good.
Stayed 1 night in Feb 2024
Response from Axel on 22 Feb 2024
Dear Louise,Thank you for your feedback! We're glad to hear that you found our service to be in line with your expectations, and we appreciate your kind words about our friendly staff and efficient shuttle bus service. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back in the future!

8/10 Good

Dave

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location excellent airport shuttle service.
Stayed 1 night in Feb 2024
Response from Tom / Ibis Team on 5 Feb 2024
Dear Dave, Thank you very much for choosing to stay with us at IBIS GENEVA AIRPORT. We are pleased to read that you had a wonderful experience and that you were happy with the hotel services. It is truly delightful to know that liked our hotel facilities and we are grateful for your kind compliments. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Tom / reception

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Tom / reception on 31 Jan 2024
Dear Anonymous,Thank you very much for rating your stay at IBIS GENEVA AIRPORT with an outstanding score! :) It is truly delightful to know that our staff members were able to provide you with a perfect experience during your stay with us. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards,

6/10 Okay

Darcy

Stayed 1 night in Jan 2024
Response from Tom / reception on 31 Jan 2024
Dear Darcy, Thank you very much for choosing to stay with us at IBIS GENEVA AIRPORT. We are pleased to read that you had a wonderful experience and that you were happy with the hotel services. It is It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.we are looking forward to welcome you again in our hotel.best regards.

10/10 Excellent

Eloise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great convenience near the airport for anyone with an early morning flight.
Stayed 1 night in Jan 2024
Response from Tom on 15 Jan 2024
Dear Eloise,Thank you very much for rating your stay at IBIS GENEVA AIRPORT with an outstanding score! :) It is truly delightful to know that our staff members were able to provide you with a perfect experience during your stay with us. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Tom/ reception

6/10 Okay

Cedric

Liked: Cleanliness
Disliked: Property conditions & facilities
The walk to the property is not bad, minus a side tunnel and path. Property itself is nice, good size room. Reception, while polite and did nothing wrong, felt very impersonal with EXTREMELY scripted answers that felt very ungenuine. Aside from this, the seal around the window is virtually non-existant. Can hear the surroundings clear as day through the window, which can make it difficult to sleep properly. Consider some maintenance in the room! This was my second stay here, and neither time have I got a nice feeling staying here.
Stayed 1 night in Jan 2024

8/10 Good

LOK MAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Tom / Reception on 31 Jan 2024
Dear LOK MAN, Thank you very much for choosing to stay with us at IBIS GENEVA AIRPORT. We are pleased to read that you had a wonderful experience and that you were happy with the hotel services. It is It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.we are looking forward to welcome you again in our hotel.best regards.

8/10 Good

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Dec 2023
Response from Mehdi on 24 Dec 2023
Dear Audrey, We are glad to see that you've given a well rating. If you have any additional comments, concerns, or suggestions, please feel free to share them. We are always open to receiving feedback to continually improve our service and ensure the satisfaction of our guests. Thank you for your evaluation, and we hope to welcome you back to the Ibis hotel near Geneva Airport soon. Best regards, Mehdi.

2/10 Terrible

doosuek, kyungnam

Stayed 1 night in Nov 2023
Response from Axel on 19 Dec 2023
Dear Doosuek,Thank you for your feedback which is not very constructive. We hope to have more explanation about your comment.Kind regards

10/10 Excellent

Arik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mehdi on 16 Dec 2023
Dear Arik,Thank you very much for your excellent rating. Your satisfaction is our greatest reward, and we are delighted to have contributed to making your stay enjoyable.We look forward to welcoming you again on your future travels. If you have any suggestions or additional feedback to help us improve our services, please feel free to share.

10/10 Excellent

Emma

Stayed 1 night in Nov 2023
Response from Mehdi on 16 Dec 2023
Chère EmmaNous vous remercions sincèrement pour vos aimables commentaires. Nous sommes ravis d'apprendre que notre établissement a répondu à vos attentes avec son ambiance calme, son accès facile à l'aéroport, ainsi que l'accueil chaleureux et l'efficacité de notre personnel.La satisfaction de nos clients est notre priorité, et vos retours positifs sont très appréciés. Nous espérons avoir le plaisir de vous accueillir à nouveau lors de vos futurs voyages.Cordialement,L'équipe IBIS

10/10 Excellent

shanmuga sundaram

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent connection between airport and hotel... Rooms are clean
Stayed 1 night in Nov 2023
Response from yacine on 15 Nov 2023
Dear Shanmuga, Thank you again for sharing your experience, and thank you for rating us with an excellent score. we hope your next visit will be as pleasant as the previous one.Sincerely,Yacine

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
This was such a pleasant surprise. Had to book at last minute due to late flight arrival. Couldn't get in to one of the hotels I would usually stay at. This hotel is a short, easy walk from Geneva airport - 10 minutes. Friendly welcome even very late in the evening. Quick service. Room extremely clean. And all the channels work on the TV (seems to be a rarity in many hotels). Will stay here again for sure.
Stayed 1 night in Oct 2023
Response from Baptiste - Ibis Team on 29 Oct 2023
Thank you Mark for your wonderful review! We're thrilled to hear that your last-minute stay with us at the Ibis near Geneva Airport was a pleasant surprise. We understand that late flights can be challenging, and we're glad we could provide you with a convenient and friendly experience. It's fantastic to know that you found our location a short and easy walk from the airport and that you received a warm welcome, even in the late hours. We take pride in maintaining clean rooms and ensuring that all amenities, including the TV, are in good working order. We look forward to welcoming you back in the future and providing you with another enjoyable stay. Safe travels!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, clean, and had good amenities. Our power went out in our room when we tried to use a Europe-US plug adapter, and the staff helped us fixed it. They offer an airport shuttle, but it was small and half of us had to wait for the next shuttle which was not for 20 minutes which was a setback.
Stayed 1 night in Oct 2023
Response from Baptiste - Ibis Team on 14 Oct 2023
Thank you for choosing Ibis Geneva Airport hotel. Indeed, for the shuttle service it is the first arrived - first served policy, that is why we advice our guest to come few minutes before the departure time. In case it is full, it will go and come back fast to run again. As well, it is possible to walk to the airport within 10min. Feel free to contact our team 24/7 so we can answer all the question you may have. Best regards,

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located within a few minutes walk to the airport and local buses. The staff was friendly and spoke English and were very patient as i struggled to speak in French. I had to extend my stay a couple extra days and stayed in the same hotel. Room was comfortable and with housekeeping every day. I will be back.
Stayed 3 nights in Oct 2023
Response from Baptiste - Ibis Team on 9 Oct 2023
Thank you Denise for choosing Ibis Geneva Airport for your stay. We are glad to read that you enjoyed our services and staff. It's our pleasure to make you feel home and confident. Best regards and see you next time.

6/10 Okay

Lily

Travelled with group
Disliked: Staff & service, room comfort
Front staffs are not helpful or friendly. One of them was not from there and he said he does know the place and cant suggest anything. The hotel did not supply any hand towels. We told the cleaner for extra towel for hand and she did not give it to us. Bed is too soft. No luggage stand.. Outlets did not work. I booked thinking there is airport transport. It does not operate between 12 to 5pm. My arrival was 2pm. Had to pay €25 for 5mins ride. Breakfast not included.
Stayed 2 nights in Sep 2023
Response from Axel on 8 Oct 2023
Dear Lily, We would like to thank you for sharing your experience with us.We are truly sorry that your stay was not pleasant.Be sure we try to know what's happened with our staff because their well trained to suggest you activities and what you can do in Geneva. Moreover, there are many leaflets available at the reception to help you.Regarding the hand towel, ibis standards don't provide any hand towels in the room, only one size (big one) that's why we couldn't provide it to you. If you have any request, our staff is available 24/7 to meet your needs and expectations, do not hesitate to contact them. Then, you have all information about the shuttle service in all website and you receive an automatic message when you book your room with the schedule. that's why we communicate the information in advance to our guests, please have a look to the inbox.Finally, the breakfast is not include, you have the possibility to book with or without, as you choose a rate without, it's totally normal that it was not included.We hope tor regain your trust in the near future and better meet your needs.As we said previously, you can contact at anytime the reception if you need information.Best regards

10/10 Excellent

virginia

Stayed 1 night in Sep 2023
Response from AXEL on 21 Oct 2023
Dear Viriginia,We thank you for your great score, and hope to see you again soon.Have a lovely day Kind regards

8/10 Good

Imran

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very convenient place to stay before an early checkin at Geneva Airport.
Stayed 1 night in Aug 2023
Response from Axel on 8 Oct 2023
Dear Imran,Thank you for taking time to share your great feedback with us.We hope to see you again soon and have the best rate this time.Have a lovely week-end to you and your loved ones.Warm regards

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Axel on 27 Sept 2023
Dear Robert,Thank you for your great score,we are pleased to know that you enjoyed your stay at Ibis Geneva airport hotel.We wait for you in the near future, in the meanwhile, the whole team wish you a pleasant day.Warm regards

10/10 Excellent

Lynn, Snohomish

Liked: Cleanliness, staff & service, property conditions & facilities
I love the IBiS. I always stay there when flying out if Geneva. Easy check in, cozy lobby/restaurant, easy bro walk to airport or shuttle. Just a really great value.
Stayed 1 night in Sep 2023
Response from Baptiste - Ibis Team on 25 Sept 2023
Dear Lynn, Thank you very much for staying again with us, it's always a pleasure to welcome you. Thank you as well for taking time to leave such a great review, it serve as an encouragement to all of us to continue our great job. Have a nice day and see you next time. Best regards,

8/10 Good

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tom on 19 Sept 2023
Dear Philip,We very much appreciate your comments regarding your stay at the ibis Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 Good

Drue

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a beautiful location. It was serviceable and very clean, but bare bones….not many amenities.
Stayed 2 nights in Sep 2023
Response from Tom on 17 Sept 2023
Dear Mark,We would like to thank you for taking the time to leave your comments about your stay at the Ibis Genève Aéroport hotel and for highlighting the cleanliness of our establishment. On the other hand, we have also read that certain aspects of your stay did not meet your expectations and we sincerely apologize as this obviously affected your overall experience. Please be assured that your comments have been shared with the relevant department managers for their review and consideration in the future improvement of our service.We look forward to welcoming you back in the future.Best regard

8/10 Good

Nancy E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic Lodging, Friendly Staff and Aeroport Access
Very basic and with friendly staff and efficient service to the aero port.
Stayed 1 night in Sep 2023
Response from Baptiste - Ibis Team on 11 Sept 2023
Dear Nancy, Thank you for choosing Ibis Geneva Airport for your stay. We are pleased that you enjoyed our team, location and services. It's our hope that your next visit will be as pleasant as the previous one. Best regards,

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to terminal clean and friendly
Stayed 1 night in Sep 2023
Response from tom on 17 Sept 2023
Dear Mark,Thank you very much for rating your stay at IBIS GENEVA AIRPORT with an outstanding score! :) It is truly delightful to know that our staff members were able to provide you with a perfect experience during your stay with us. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards,

10/10 Excellent

John, Loveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well run motel very near Geneva Airport. Did not notice any plane or other noise during one night stay. Desk personnel VERY good, bar on site was convenient, and airport shuttle efficient, easy to use, and free. Great place to stay coming in or out of Geneva Airport. Nothing fancy but great bed and excellent service.
Stayed 1 night in Sep 2023
Response from Alexander on 10 Sept 2023
Dear John,thank you very much for choosing to stay with us at IBIS GENEVA AIRPORT. We are pleased to read you had a wonderful experience and that you were happy with the hotel services. It is truly delightful to know that you liked our hotel facilities and we are grateful for your kind compliments. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Alexander / Reception

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A convenient located hotel situated very near to the airport. Offering free shuttle to and from the airport. You can also walk within 8 minutes. We stayed in room 217. It was very quiet. The room was very clean. We had two singles which were not the widest of beds. The room was on the smaller side. The bathroom was functional and clean.
Response from Alexander on 4 Sept 2023
Dear Andrew,we very much appreciate your comments regarding your stay at the ibis Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Alexander

8/10 Good

Sangeeta

Liked: Cleanliness, staff & service, property conditions & facilities
Great shuttle service to airport.
Stayed 1 night in Sep 2023
Response from Baptiste - Ibis Team on 5 Sept 2023
Dear Sangeeta, Thank you for your feedback. Our free Airport shuttle service is running every 20 minutes: From 5AM to 11AM and from 5:30 PM to 11:30PM (last departure from the airport to the hotel).Thank you again and we hope to see you again soon.Best regards,

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! I wish the had complimentary coffee! The breakfast was expensive. Free shuttle to airport though!
Stayed 1 night in Sep 2023
Response from Alexander on 4 Sept 2023
Dear Tracy,we sincerely appreciate the time you have taken to share your feedback following your stay with us and for highlighting our Hotel location. On another note, we read with concern that some aspect of your stay did not meet your expectations and we offer our sincere apologies as this obviously affected your overall experience. Rest assured that your feedback has been shared with the relevant department heads for review and consideration for future improvement of our service.We do hope that we will have an opportunity to welcome you back in the future.Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Baptiste - Ibis Team on 2 Sept 2023
Dear Guest,Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Paul, Beaconsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shuttle service, just a few mins from the airport. Modern and crisp hotel with sufficient amenities inc. bar. Breakfast was comprehensive and great quality. Rooms aren't huge, but modern, clean and well-appointed. Coffee maker would be a bonus.
Stayed 1 night in Aug 2023
Response from Baptiste - Ibis Team on 21 Aug 2023
Dear Paul,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

8/10 Good

Paul, Beaconsfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good shuttle service, good breakfast, room clean and well equipped. Coffee machine would be a bonus.
Stayed 1 night in Aug 2023
Response from Baptiste on 14 Aug 2023
Thank you Paul for your review and thank you for staying at Ibis Geneva Airport. Indeed, a courtesy tray is not part of Ibis's standards, but we are open 24/7 and you can buy us a coffee whenever you want one. Have a nice day and see you next time.

10/10 Excellent

Jessica

Stayed 1 night in Aug 2023
Response from Baptiste - Ibis Team on 2 Sept 2023
Dear Jessica,Thank you for the great score of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located. Nice facility. Friendly staff. Quiet!
Stayed 1 night in Jul 2023
Response from Baptiste on 7 Aug 2023
Timothy,Thank you for your comment and your feedback following your visit in our hotel. We wish you a great day and we hope to see you again very soon.Best regards,

10/10 Excellent

MICHAN

Stayed 1 night in Aug 2023
Response from Axel on 26 Aug 2023
Dear Michan,We would like to thank you for taking time a great score with us. It will always be a pleasure to welcome you among us.Have a lovely week-end.Warm regards

10/10 Excellent

James

Liked: Amenities
Clean, easy walk to restaurants and airport, perfect in transit spot to stay. Nice staff and you absolutely get what you pay for.
Stayed 1 night in Jul 2023
Response from Baptiste on 7 Aug 2023
Dear James, Thank you for choosing Ibis Geneva Airport for your stay. Our housekeeping and technician team are always at their maximum to keep our hotel in the best condition. With our warm welcome that makes us a great hotel to stay. Thank you again and see you next time.

10/10 Excellent

arlene

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could walk easily to the Geneva airport or take a shuttle every 20 minutes with heavy bags. This was a big plus.
Stayed 2 nights in Jul 2023
Response from Baptiste on 7 Aug 2023
Dear Arlene, Thank you for sharing your experience following your stay at Ibis Geneva Airport. To receive and read your satisfaction help all our team members to always provide the best service to our dear guests.Best regards and see you next time.

10/10 Excellent

Jean

Stayed 1 night in Jul 2023
Response from Axel on 17 Aug 2023
Cher Jean,Nous vous remercions pour cette très belle note et nous sommes heureux de savoir que votre séjour a été à la hauteur de vos attentes. Belle journée à vousBien cordialement

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean , easy walking access to Airport, good comparison value , you get what you pay for.
Stayed 1 night in Jul 2023
Response from Baptiste on 24 Jul 2023
Dear James, Thank you for taking time to share your experience regarding your stay at Ibis Geneva Airport. We are pleased that you've enjoyed our location and services and we would be pleased to see you again for your next visit in Geneva city. Best regards,

8/10 Good

Michelle

Stayed 2 nights in Jul 2023
Response from Alexander on 14 Aug 2023
Thanks for staying with us. We appreciate your feedback!Have a great day!Best regards,

10/10 Excellent

Jan

Stayed 1 night in Jul 2023
Response from Alexander on 21 Jul 2023
Thank you very much for choosing to stay with us at IBIS GENEVA AIRPORT. We are pleased to read you had a wonderful experience and that you were happy with the hotel services. It is truly delightful to know that liked our hotel facilities and we are grateful for your kind compliments. Allow me to share your valuable comments with the entire team for a job well done. We look forward to have the pleasure of welcoming you again in the near future. Warm regards, Alexander / reception

10/10 Excellent

Derek, Mclean

Liked: Cleanliness, staff & service
Basic but adequate for a good night's rest. Could not turn off the a/c. Even when the switch was in the "off" position, cool air was still blowing. Was cold.
Stayed 1 night in Jul 2023
Response from Axel on 18 Jul 2023
Dear Derek,We'd like to thank you for your great score following your stay at Ibis Geneva airport. Please contact the reception, available 24/7 to meet your needs.Waiting to see you back soon, we wish you a pleasant day.Warm regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Axel on 14 Jul 2023
Good afternoon Michael,Thank you for taking time to share the most beautiful rate score with us.We look forward to welcome you back soon.In the meanwhile, the whole staff wish you a pleasant week-end.Warm regards

8/10 Good

Danna

Travelled with family
Liked: Staff & service, property conditions & facilities
Need signs for smoother walking from airport to hotel
Stayed 1 night in Jul 2023
Response from Axel on 12 Jul 2023
Good morning Danna,We thank you for sharing your great experience with us. It was a pleasure to welcome you in our hotel.Do not hesitate to contact us by phone or mail to give you all information. Our team works 24/7 to meet your needsHave a lovely day Kind regards