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Overview of Wilderness at the Smokies - Stone Hill Lodge

Photo gallery

3 restaurants, breakfast served
Water park
Water park
Water park
In-room safe, iron/ironing board, free WiFi, linens

4.0/5 Very good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationWilderness at the Smokies8 min walk
    Popular LocationSevierville Convention Center8 min walk
    Popular LocationFloyd Garrett's Muscle Car Museum4 min drive
    AirportKnoxville, TN (TYS-McGhee Tyson)50 min drive
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  • Standard Room, 1 King Bed with Sofa bed, Balcony

    4.1/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsStandard Room, 1 King Bed with Sofa bed, Balcony
  • Executive Suite, 1 Bedroom

    4.2/5 guest room rating

    Room amenities

    • 763 sq ft
    • Sleeps 8
    • 1 King Bed, 1 Queen Sofa Bed and 2 Queen Murphy Beds
    More detailsExecutive Suite, 1 Bedroom
  • Standard Room (2 Queen Beds with Sofabed)

    4.2/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 6
    • 2 Queen Beds and 1 Queen Sofa Bed
    More detailsStandard Room (2 Queen Beds with Sofabed)
  • Standard Room, 2 Queen Beds, Balcony

    4.2/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Room, 2 Queen Beds, Balcony

About this area

Sevierville

Located in Sevierville, Wilderness at the Smokies - Stone Hill Lodge is connected to the convention centre. Titanic Museum and Hollywood Wax Museum are cultural highlights, and some of the area's popular attractions include WonderWorks and Island at Pigeon Forge. Travelling with kids? Don't miss Dollywood's Splash Country and Dollywood. Rafting offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Sevierville travel guide
Popular Location

What's nearby

  • Wilderness at the Smokies - 8 min walk
  • Sevierville Convention Center - 8 min walk
  • Floyd Garrett's Muscle Car Museum - 4 min drive
  • Dolly Parton Statue - 4 min drive
  • Tanger Outlets - 14 min drive

Getting around

  • AirportKnoxville, TN (TYS-McGhee Tyson) - 50 min drive

Restaurants

  • Hidden Trail Bar and Gril — 1 min walk
  • Thirsty Miner Restaurant — 1 min walk
  • El Paso Mexican Restaurant - 3 min drive
  • Thai Basil - 3 min drive
  • Golden Corral - 4 min drive

About this property

Wilderness at the Smokies - Stone Hill Lodge

Family-friendly resort connected to the convention centre in Sevierville with 3 restaurants
3 restaurants, free water park access and 3 poolside bars are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/café are on-site. All 234 rooms provide conveniences such as fridges and microwaves, plus complimentary wireless Internet access and flat-screen TVs with cable channels. Room service, coffee/tea makers and hairdryers are among the other amenities available to guests.
Wilderness at the Smokies - Stone Hill Lodge offers 234 forms of air-conditioned accommodation with a safe and coffee/tea makers. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 3 poolside bars and 1 bar
  • Room service available

Things to do

  • 36 holes of golf
  • Arcade/games room
  • Bowling alley
  • Children's pool
  • Fitness centre
  • Free water park access
  • Ice skating
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Shopping
  • Access to nearby indoor pool

Family friendly

  • Arcade/games room
  • Bowling alley
  • Children's club (surcharge)
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Microwave
  • Mini golf
  • Playground
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Water slide
  • Access to nearby indoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Gift shop/newsstand
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 2 meeting rooms
  • Conference centre (200000 square feet of space)

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Linens

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 4 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 23.04 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness centre access
  • Shuttle service
  • Internet access
  • In-room coffee
  • Parking

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Early check-in fee: USD 49.95 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector

We should mention

The seasonal pool will be open from April to September

Property is also known as

Wilderness Smokies Hotel Sevierville
Wilderness Smokies Hotel
Wilderness Smokies Sevierville
Wilderness Smokies
Wilderness At The Smokies Hotel Sevierville
Wilderness Smokies Stone Hill Lodge Sevierville
Wilderness Smokies Stone Hill Lodge
Wilderness Smokies Stone Hill Sevierville
Wilderness Smokies Stone Hill
Wilderness at the Smokies Stone Hill Lodge
Wilderness at the Smokies - Stone Hill Lodge Resort
Wilderness at the Smokies - Stone Hill Lodge Sevierville
Wilderness at the Smokies - Stone Hill Lodge Resort Sevierville

Frequently asked questions

Can I cancel my reservation for free at Wilderness at the Smokies - Stone Hill Lodge and receive a full refund?
Yes, Wilderness at the Smokies - Stone Hill Lodge offers free cancellation on select room rates, because flexibility matters! Please refer to Wilderness at the Smokies - Stone Hill Lodge cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Wilderness at the Smokies - Stone Hill Lodge?
As of 2 Dec 2020, prices found for a 1-night stay for 2 adults at Wilderness at the Smokies - Stone Hill Lodge on 3 Dec 2020 start from £102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Wilderness at the Smokies - Stone Hill Lodge have a pool?
Yes, this property has a seasonal outdoor pool and a children's pool.
Is Wilderness at the Smokies - Stone Hill Lodge pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Wilderness at the Smokies - Stone Hill Lodge?
Self-parking is free at this property.
What time is check-in at Wilderness at the Smokies - Stone Hill Lodge?
Check-in is from 4 PM - anytime. Early check-in is available for a fee of USD 49.95 (subject to availability).
What time is check-out at Wilderness at the Smokies - Stone Hill Lodge?
Checkout is at 11:00 AM.
Where is Wilderness at the Smokies - Stone Hill Lodge located?
This family-friendly Sevierville resort is located in the mountains, 0.4 mi (0.7 km) from Sevierville Convention Center, and within 6 mi (10 km) of Tanger Outlets and WonderWorks. Titanic Museum and Hollywood Wax Museum are also within 9 mi (15 km).
4.0
Very good
5 - Excellent
567
4 - Good
453
3 - Okay
181
2 - Poor
91
1 - Terrible
74

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Travelled with family and small children
Sad face IconDisliked: Cleanliness, property conditions & facilities
I had to change rooms 3 times due to nastiness. During the current COVID 19 pandemic you would think the hotel would be cleaner. The first room the bath room was dirty. The toilet has urine and hair on it. The second room had not been cleaned at all the beds weren’t made and towels were all on the bathroom floor. The third room the lock on the door was broke. I couldn’t get the door open nor could the hotel front desk staff. The fourth and final room was clean however the lights took along to come on. The lights flickered for awhile before they would completely come on. The hotel needs more elevators. The distance from the elevator to some of the rooms is ridiculous. I was very disappointed I booked for 2 nights but only stayed 1 night
Stayed 2 nights in Nov 2020

4/5 Good

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are always so nice. My few dislikes are that the bathrooms were so dim, my bathroom door didn’t shut all the way, the pullout bed had this weird folding of the corners so it pushed you to the middle, and lastly the bathrooms in the indoor water park were gross. I figured during a pandemic things would be a little more tidy, there were towels thrown all over the place, including a mountain almost to the ceiling of dirty towels by the changing area. The bathroom stalls had overflowing sanitary containers. While the convenience of the amenities, location, and comfortable beds, we probably would think twice about staying again.
Stayed 3 nights in Nov 2020

3/5 Okay

Travelled with family
Happy face iconLiked: Staff & service
The wilderness at the smokies is a place to stay if your on a budget and have kids. The tubs are high and not recommended for older people or people who are unstable . The room very outdated and you could feel the springs in the mattress. You get what you pay for .
Stayed 3 nights in Nov 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I discovered that this property has 2 buildings & that the Stone Hill Lodge is connected to the convention center. This will be very convenient for us in the future!
Stayed 2 nights in Nov 2020

5/5 Excellent

Travelled with family and small children
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing. Staff was incredible. Everyone made you feel right at home. Indoor Water park was perfect.
Stayed 3 nights in Oct 2020

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