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Overview of River Terrace Resort & Convention Center

Photo gallery

Featured image
Outdoor pool
Outdoor spa bath
Balcony
In-room safe, iron/ironing board, free WiFi, bed sheets

River Terrace Resort & Convention Center

2.5 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationRipley's Marvelous Mirror Maze5 min walk
    Popular LocationEarthquake the Ride5 min walk
    Popular LocationGuinness World Records Museum5 min walk
    AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Choose dates to view prices

Room, 2 Queen Beds (River)

4.1/5 guest room rating
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, River View

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

3.8/5 guest room rating
  • 248 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

3.8/5 guest room rating
  • 252 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Signature Loft, 1 King Bed with Sofa bed, River View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed (River)

4/5 guest room rating
  • 252 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

About this area

Gatlinburg

River Terrace Resort & Convention Center is located in Gatlinburg. Ripley's Believe It Or Not Museum and Titanic Museum are cultural highlights, and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Gatlinburg Space Needle and Ober Gatlinburg Ski Resort and Amusement Park are not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with mountain biking. Guests appreciate the resort's central location.
Popular Location

What's nearby

  • Ripley's Aquarium of the Smokies - 3 min walk
  • Mountain Mall - 4 min walk
  • Ripley's Marvelous Mirror Maze - 5 min walk
  • Earthquake the Ride - 5 min walk
  • Guinness World Records Museum - 5 min walk

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • Drafts Sports Bar — 1 min walk
  • Tom & Earl's Back Alley Grill - 3 min walk
  • Pancake Pantry - 5 min walk
  • Cheese Cupboard & Hofbrauhaus - 6 min walk
  • Atrium Pancakes - 9 min walk

About this property

River Terrace Resort & Convention Center

Resort with free parking, walk to Ripley's Aquarium of the Smokies
Along with a restaurant, this smoke-free resort has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a business centre and concierge services. All 205 rooms offer complimentary wireless Internet access, flat-screen TVs with cable channels, and safes. Phones and ironing boards are also available to guests.
River Terrace Resort & Convention Center offers 205 forms of air-conditioned accommodation with a safe and an iron/ironing board. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms
  • Conference centre

Outdoors

  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub or shower

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Minimum check-in age - 21

Check-out

Check-out before 10:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from March 24 2021 to April 5 2021 (dates subject to change):
  • Daily housekeeping
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per stay
Dogs only
2 per room (up to 60 lbs/27 kg)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 200 per accomodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: USD 100 per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

Can I cancel my reservation for free at River Terrace Resort & Convention Center and receive a full refund?
Yes, River Terrace Resort & Convention Center offers free cancellation on select room rates, because flexibility matters! Please refer to River Terrace Resort & Convention Center cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at River Terrace Resort & Convention Center?
As of 17 Apr 2021, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on 2 May 2021 start from £121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does River Terrace Resort & Convention Center have a pool?
Yes, this property has an outdoor pool.
Is River Terrace Resort & Convention Center pet-friendly?
Yes, River Terrace Resort & Convention Center allows dogs (limit 2 per room) with a maximum weight of up to 27 kg per pet. There's a fee of USD 100 per stay. Service animals are exempt from fees.
How much is parking at River Terrace Resort & Convention Center?
Self-parking is free at this property.
What time is check-in at River Terrace Resort & Convention Center?
Check-in ends–anytime.
What time is check-out at River Terrace Resort & Convention Center?
Checkout is at 10:00 AM.
Where is River Terrace Resort & Convention Center located?
Situated in Gatlinburg, this resort is within a 5-minute walk of Mysterious Mansion and Ripley's Aquarium of the Smokies. Gatlinburg SkyLift Park and Ripley's Believe It Or Not Museum are also within 10 minutes.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 359 out of 985 reviews
5 - Excellent 36%
Rating 4 - Good. 353 out of 985 reviews
4 - Good 36%
Rating 3 - Okay. 155 out of 985 reviews
3 - Okay 16%
Rating 2 - Poor. 86 out of 985 reviews
2 - Poor 9%
Rating 1 - Terrible. 32 out of 985 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel - good view of the city. Very large room - very clean. Easy to walk to shops and restaurants. Friendly and helpful staff. A tour bus parked outside my room one evening unloading passengers. They kept the engine running for over an hour. This was at 930 at night - too much noise from bus engine and passengers unloading. Ironing board broken.
Stayed 2 nights in Apr 2021

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. I really enjoyed that is was close to everything and I could bring my dog with me . And for a property that allowed animals it was well kept clean and you wasn’t overwhelmed with the smell of dogs when u walked in your room you couldn’t even tell it was a pet friendly hotel . I will definitely be back
Stayed 2 nights in Apr 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The View of the river and the city. The room was very clean
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is dated the rooms could stand a major overhaul, wifi is slow, They are listed as pet friendly but hit you with a $100 non refundable pet fee at check in.
Stayed 1 night in Apr 2021

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First off, upon arrival (4:45PM) we were told that our room was not ready. Our check in was at 4:00 PM. We went ahead and parked our vehicle and walked over to the strip to have dinner. Our room was ready at 6:30 that evening. We also had paid for River View Signature Queen Room which as advertised had a fireplace in the room. We did not get this room, we were given a standard queen room with river view. The room was not cleaned well, I had some clorox wipes in my vehicle that I brought in and my family cleaned the room. The curtains were messed up and we bent one of the hooks back in order to get it to work. The cold water was shut off at our sink, shower curtain rod was broke and would leak shower water on the bathroom floor, and the plate on the exterior door was bent and the lock would not work. I proceeded to fix all of these issues so that we could properly lock our door and not have water all over our bathroom. The room was in need of updating and could have used some pictures. The appliances were plugged into a surge protector and the lack of outlets made it hard to charge cell phones in a convenient location. The room was really only worth $65-$80, and we spent $138.99 for two of the week nights and $269.00 for the weekend nights. I would not recommend staying here until they get this place back together like it should be. The staff was friendly and acted as if they were short staffed and wanted to help but just could not.
Stayed 3 nights in Mar 2021

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