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Overview of Crowne Plaza Memphis Downtown Hotel

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Crowne Plaza Memphis Downtown Hotel

3.5 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationBass Pro Shops at the Pyramid9 min walk
    Popular LocationMississippi River Museum at Mud Island9 min walk
    Popular LocationMud Island River Park9 min walk
    AirportMemphis, TN (MEM-Memphis Intl.)15 min drive

Choose dates to view prices

  • Executive Room, 1 King Bed, Non Smoking, Executive Level

    4/5 guest room rating

    Room amenities

    • 475 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking, View (Skyline View)

    5/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Standard Room, Non Smoking

    4.2/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 2
    • 1 Double Bed OR 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking

    4/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking (Leisure)

    4.2/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 2 Double Beds, Non Smoking (Quiet Floor)

    4.2/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More details
  • Room, 1 King Bed, Non Smoking (Quiet Floor)

    3.8/5 guest room rating

    Room amenities

    • 419 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Suite, 1 King Bed, Non Smoking (Parlor)

    Room amenities

    • 500 sq ft
    • Sleeps 2
    • 1 King Bed
    More details
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility)

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 2 Double Beds, Non Smoking

    Room amenities

    • 475 sq ft
    • Sleeps 4
    • 2 Double Beds
    More details
  • Executive Suite, 2 Bedrooms, Non Smoking

    Room amenities

    • 473 sq ft
    • Sleeps 4
    • 1 King Bed
    More details
  • Room, 1 King Bed, Non Smoking, View

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Memphis

Located in Memphis, Crowne Plaza Memphis Downtown Hotel is in the city centre. National Civil Rights Museum at the Lorraine Motel and Orpheum Theatre are cultural highlights, and some of the area's notable landmarks include Sun Studio and Graceland. Memphis Zoo and Pink Palace Museum are not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • St. Peter Catholic Church - 8 min walk
  • Magevney House - 9 min walk
  • Bass Pro Shops at the Pyramid - 9 min walk
  • Mississippi River Museum at Mud Island - 9 min walk
  • Mud Island River Park - 9 min walk

Getting around

  • Memphis Central Station - 3 min drive
  • AirportMemphis International Airport (MEM) - 15 min drive

Restaurants

  • Notes & Provisions — 1 min walk
  • Blue Plate Cafe - 12 min walk
  • Charles Vergos' Rendevous - 13 min walk
  • Cafe Keough - 14 min walk
  • Felicia Suzanne's Restaurant - 14 min walk
View in a map

About this property

Crowne Plaza Memphis Downtown Hotel

3.5-star Memphis hotel in Downtown Memphis, walk to Bass Pro Shops at the Pyramid
A restaurant, an outdoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 230 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and flat-screen TVs. Room service (during limited hours), premium bedding and free local calls are among the other amenities available to guests.
Crowne Plaza Memphis Downtown Hotel offers 230 forms of accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)
Follows the industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • On-site parking is wheelchair accessible
  • Free local area shuttle up to 3 miles

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: USD 7-20 for adults and USD 7-20 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Computer station
  • Meeting rooms
  • Conference space (2320 square feet)

Outdoors

  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Linens
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 19 2020 to February 28 2021 (dates subject to change):
  • Breakfast
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Dogs and cats only
2 per room (up to 110 lbs/50 kg)
Food and water bowls and an off-lead area are available
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 7 and USD 20 for adults, and USD 7 and USD 20 for children (approximately)
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel Hotel
Crowne Plaza Memphis Downtown Hotel Memphis
Crowne Plaza Memphis Downtown Hotel Hotel Memphis

Frequently asked questions

Can I cancel my reservation for free at Crowne Plaza Memphis Downtown Hotel and receive a full refund?
Yes, Crowne Plaza Memphis Downtown Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Crowne Plaza Memphis Downtown Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel?
As of 26 Feb 2021, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel on 1 Mar 2021 start from £78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Crowne Plaza Memphis Downtown Hotel have a pool?
Yes, this property has an outdoor pool.
Is Crowne Plaza Memphis Downtown Hotel pet-friendly?
Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 kg per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.
How much is parking at Crowne Plaza Memphis Downtown Hotel?
Self-parking is available for USD 22 per day.
What time is check-in at Crowne Plaza Memphis Downtown Hotel?
Check-in is from 4:00 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Crowne Plaza Memphis Downtown Hotel?
Checkout is at 11 AM.
Where is Crowne Plaza Memphis Downtown Hotel located?
Located in Downtown Memphis, this hotel is within a 10-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and FedEx Forum are also within 1 mile (2 km).
3.9
Good
Rating 5 - Excellent. 370 out of 990 reviews
5 - Excellent 37%
Rating 4 - Good. 346 out of 990 reviews
4 - Good 35%
Rating 3 - Okay. 140 out of 990 reviews
3 - Okay 14%
Rating 2 - Poor. 84 out of 990 reviews
2 - Poor 8%
Rating 1 - Terrible. 50 out of 990 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.9/5

Property conditions & facilities

5/5 Excellent

Business traveller, Travelled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained even with the winter storm that came through. The staff was tentative and very helpful and thoughtful.
Stayed 1 night in Feb 2021

1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2021

1/5 Terrible

Travelled with family, Business traveller
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities
Convenient walk to the convention center and sheets had been changed. Everything else about the stay was not a good experience. I stay at lots of hotels nearly year round. My room was very run down ...(ex: no lightbulbs in lamps) and not clean at all. I killed 4 roaches during our 1 night stay...food was left and crumbs in corners...hair in bathroom...not for paying $130 a night plus $22 parking. Very disappointed.
Stayed 2 nights in Jan 2021

1/5 Terrible

Stayed 1 night in Jan 2021

2/5 Poor

Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
It was cheaper than others but the most likely not the best. On arrival no parking fees are different than on the paper-“paper has not been updated”. Found used floss pick on the floor in our room and no maid service the entire 3 nights. Elevator had dead roaches and parking gate didn’t work. No eater or amenities as stated. Close to Beale st but nothing and I mean nothing happening there either.
Stayed 3 nights in Dec 2020

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