Crowne Plaza Memphis Downtown by IHG

Property class: 3.5

Choose dates to view prices

Bass Pro Shops at the Pyramid and Beale Street are located near Crowne Plaza Memphis Downtown by IHG, which provides a garden, dry cleaning/laundry services and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare and happy hour. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a 24-hour business centre and a bar.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 2 Double Beds, City View

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed (High Floor)

7.8 out of 10
Good
(9 reviews)
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds (High Floor)

  • 475 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

A hotel room with a dining area, a bed, a television, and a desk with a lamp.

Suite, 1 Bedroom

  • 473 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

A hotel room with two beds, a desk, a television, and a large window with curtains.

Junior Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

A hotel room with a large bed, a TV, a desk, and a chair.

Standard Room

8.0 out of 10
Very good
(19 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(33 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds, Roll-in Shower (Mobility)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

A bathroom with a shower, toilet, vanity, and a framed sign on the wall.

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

A hotel room with a large bed, a desk with a computer, a TV, and a view of the cityscape.

Standard Room, 1 King Bed (Mid Floor)

8.6 out of 10
Excellent
(9 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Double Beds (Mid Floor)

A hotel room with two beds, a desk, a television, and a large window with curtains.

Standard Room, 2 Double Beds (Mid Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

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About the area

Located in Downtown Memphis, a neighbourhood in Memphis, Crowne Plaza Memphis Downtown by IHG is in the entertainment district and near a metro station. The area's natural beauty can be seen at Mississippi River and popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at Bass Pro Shops at the Pyramid or FedExForum. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Memphis travel guide
Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • A cityscape with a prominent pyramid-shaped building, a river, and a bridge.
    Bass Pro Shops at the Pyramid
    8 min walk - 0.5 miles
  • A city plaza with a First Tennessee Bank building, a theater with "THE PEABODY" sign, and a fenced area with potted plants.
    The Peabody Memphis
    14 min walk - 0.8 miles
  • A marble fountain with ducks on a red carpet in a public indoor space.
    Peabody Ducks
    16 min walk - 0.9 miles
  • A bustling street lined with vintage neon signs and a large billboard advertising a musical show.
    Beale Street
    17 min walk - 0.9 miles
  • Renasant Convention Center
    3 min walk - 0.2 miles

Getting around

  • Memphis Central Station
    9 min drive
  • Memphis International Airport (MEM)
    17 min drive

Restaurants

  • The Lookout at the Pyramid
    13 min walk
  • Westy's
    4 min walk
  • Taco Nganas
    11 min walk
  • Wahlburgers
    13 min walk
  • Wendy's
    11 min walk

About this property

Crowne Plaza Memphis Downtown by IHG

  • Hotel near Bass Pro Shops at the Pyramid
  • Near Beale Street and FedExForum, Crowne Plaza Memphis Downtown by IHG provides a garden, dry cleaning/laundry services and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare and happy hour. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a 24-hour business centre and a bar.
  • Additional perks include:
    • A seasonal outdoor pool, along with sunloungers and pool umbrellas
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Tour/ticket information, a ballroom and a lift
    • A TV in reception, a 24-hour front desk and outdoor furniture
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 230 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More amenities include:
    • Rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with shower/bath combinations and free toiletries
    • 42-inch HDTVs with premium channels
    • Fridges, coffee/tea makers and heating

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Frequently asked questions

Does Crowne Plaza Memphis Downtown by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 31 until May 1.

Is Crowne Plaza Memphis Downtown by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of USD 75.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown by IHG?

Self-parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Memphis Downtown by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of Renasant Convention Center and Bass Pro Shops at the Pyramid. Beale Street and Mississippi River are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Memphis Downtown by IHG Reviews

7.8

Good

8.0

Cleanliness

7.0

Amenities

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 171 out of 376 reviews
Rating 8 - Good. 78 out of 376 reviews
Rating 6 - Okay. 60 out of 376 reviews
Rating 4 - Poor. 30 out of 376 reviews
Rating 2 - Terrible. 37 out of 376 reviews

Reviews

Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The staff are great. The room looks clean. However, the room smells of old carpet. The towel rack is rusty. The table where the microwave is, have wobbly legs.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness
Reception staff had no idea of what amenities the hotel provided. We were looking for the guest self laundry which was advertised but we're told there was none. We asked the breakfast waitress if she knew and she went out of her way to find it for us, unfortunately we can't remember her name but she is a credit to your hotel
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated about 10/15 minute walk from the centre of downtown (baseball stadium/ Beale Street/ riverfront park). The room allocated was spacious, clean, comfortable and secure. The breakfast provided by the hotel was very good. All of the staff I encountered were very friendly, helpful and professional. Particular thanks to the young girl who checked me in and the 2 ladies who took breakfast orders / served breakfast.👍😊 I used the outdoor swimming pool each day I was at the hotel and that was very welcomed.+34☀️🥵 The WiFi connection was ok. If I was returning to Memphis again I would stay at the hotel again. Thank you.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This hotel was very clean and the staff was Excellent!
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Staff was extremely friendly
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful and polite; rooms were nice and clean.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, I look forward to coming back. The deposit was a shock so be prepared i think it was like 100 pre night
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room and staff were great. Only downside was the price of parking per day.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as close to Beale as i wanted but very impressed with staff. There is a shuttle to Beale area so that was helpful
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All areas surrounding the property were in good condition. Staff were friendly and accommodating to our needs.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Staff was fantastic! Hollis and Jemiah were excellent shuttle drivers and gave us the best restaurant recommendations!
Stayed 8 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing. Very central location, close to everything!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean friendly staff
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was painless&i loved the shuttle service
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great room
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pool area which was needed on our busy vacation. Staff very friendly and helpful and rang our tour operator to confirm our tour which they totally didn’t have to do.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice staff, good room
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

We enjoyed staying there. The front desk staff was great .The two shuttle drivers, Mr. Jermall and Mr. Cleo were awesome! Will come back for our one year anniversary.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeat customer

Always a great stay. Comfy beds, great staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and comfortable.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Clean rooms and the entire building was spotless
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Amenities
The complimentary shuttle service was greatly appreciated and easy to use.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean. Staff was great and attentive. The breakfast was very good, hot and fresh and was checked regularly.
Stayed 2 nights in May 2025