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Crowne Plaza Memphis Downtown Hotel by IHG

3.5 star property
Hotel with free local shuttle, near Beale Street

Choose dates to view prices

Photo gallery for Crowne Plaza Memphis Downtown Hotel by IHG

Exterior
Seasonal outdoor pool, pool umbrellas, pool loungers
Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Parking available
  • Breakfast available
  • Pet-friendly
The current price is £105
includes taxes & fees
22 Apr - 23 Apr

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (Mid Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 475 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds, Mobility Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Premium bedding
Blackout curtains
Shower/bath combination
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

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About the area

Map
300 N 2nd Street, Memphis, TN, 38105

What's nearby

  • Renasant Convention Center - 5 min walk - 0.3 miles
  • Bass Pro Shops at the Pyramid - 12 min walk - 0.7 miles
  • Peabody Ducks - 18 min walk - 1.0 mile
  • Beale Street - 2 min drive - 1.1 miles
  • FedEx Forum - 2 min drive - 1.3 miles

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 17 min drive

Restaurants

  • ‪The Lookout at the Pyramid - ‬13 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪Kay Kafe - ‬12 min walk
  • ‪Wahlburgers - ‬13 min walk
  • ‪Uncle Buck's Fish Bowl and Grill - ‬12 min walk

About this property

Crowne Plaza Memphis Downtown Hotel by IHG

Hotel near Bass Pro Shops at the Pyramid
Near Peabody Ducks and Beale Street, Crowne Plaza Memphis Downtown Hotel by IHG provides a library, dry cleaning/laundry services and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare and happy hour. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a business centre and a bar.
Additional perks include:
  • A seasonal outdoor pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), a free local area shuttle and self-parking (surcharge)
  • Express check-out, express check-in and a TV in reception
  • A lift, a front desk safe and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 230 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 42-inch HDTVs with premium channels
  • Fridges, coffee/tea makers and heating

Languages

English

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Hotel Indigo Memphis Downtown by IHG

  • Pool
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  • Free WiFi
  • Restaurant
8.2 out of 10, Very good, 1,525 reviews
The price is £79
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Area shuttle
  • Parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 9:00 AM for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 1 May:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets are allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 kg per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults and USD 7 to 20 for children
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel by IHG have a pool?

Yes, this property has a seasonal outdoor pool. The swimming pool is closed seasonally each year from October 15 until May 1.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel by IHG?

As of 21 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel by IHG on 22 Apr 2025 start from £104.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Memphis Downtown Hotel by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 50 kg per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel by IHG?

Self-parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel by IHG?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel by IHG located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Peabody Ducks are also within 1 mile (2 km).

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Crowne Plaza Memphis Downtown Hotel by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 102 out of 224 reviews
Rating 8 - Good. 40 out of 224 reviews
Rating 6 - Okay. 36 out of 224 reviews
Rating 4 - Poor. 22 out of 224 reviews
Rating 2 - Terrible. 24 out of 224 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Cat

Nice place to stay
Stayed 2 nights in Apr 2025

10/10 Excellent

pam

The stay was great & so was the front desk
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Nice and clean friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Jerrion

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Michell

We had to ride out a storm during our travels. The hotel was very informative about what to do and where to go if a tornado broke out. The staff told me where to park my car for it to be safe as well. Very friendly and compassionate staff. The shuttle driver we had was also very kind. I would definitely recommend this hotel Will be staying there from now on for our annual trips
Stayed 2 nights in Apr 2025

10/10 Excellent

Jasmine

The staff was amazing‼️ They made my stay wonderful the property isn’t as bad as the reviews make it seem yes it’s outdated but it’s somewhere you can sleep comfortably‼️
Stayed 3 nights in Feb 2025

10/10 Excellent

Tate

My group had a fabulous time. The shuttle was the best thing . It took us all over Downtown Memphis. The rooms were nice and clean and all the staff was super nice and friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Edmond

Everything about the 10 day stay was good. Only problem was that when I received the bill I was charged a different amount each day when I thought I signed up for a fixed amount per day.
Stayed 10 nights in Mar 2025

10/10 Excellent

Georgia

Very very nice stay
Stayed 1 night in Sep 2024

8/10 Good

Stanley

About what you'd expect.
Stayed 7 nights in Mar 2025

6/10 Okay

Latroy

Mattress to hard
Stayed 1 night in Mar 2025

6/10 Okay

Jeffrey

Remote tv buttons wore out
Stayed 1 night in Apr 2025

10/10 Excellent

Stevie

The hotel was clean and comfortable and the staff was excellent. We were there for a week and were sad to leave as the front desk and shuttle drivers felt like extended family by the end of the week. The shuttle drivers were all super kind and gave us great recommendations on where to eat, shop, hangout and visit.
Stayed 5 nights in Oct 2024

4/10 Poor

Marilyn

Liked: Property conditions & facilities
Disliked: Amenities
I was told the new owner will be investing in the property -- I hope so. The highway noise on that side of the building made it impossible to sleep once the trucks start rolling at 6am -- they need noise blocking windows. The staff was always attentive, but the hotel was a little over-worn feeling. There's no bar (pending new liquor license, I'm told). The restaurant menu is very limited. Buffet breakfast at $20 of the quality you expect to be included.
Stayed 7 nights in Mar 2025

10/10 Excellent

Terry

Quiet, Safe and the beds were very comfortable
Stayed 2 nights in Sep 2024

4/10 Poor

Wes

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Had to report number issues with our room. Air was down as low as possible and barely was getting cold and made a horrible noise when turning on. The water had to run for over 5 minutes to warm up, thankfully the complaint of the dandle of the shower falling off got fixed immediately. Overall it was was just alright to sleep at for one night. But when the lobby area looks 10 times better then the room itself something is wrong. It was ok for one nights sleep, but I wont be returning to this location
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Repeat customer

Always a great stay. Comfy beds, great staff.
Stayed 2 nights in Sep 2024

6/10 Okay

David Gary

Liked: Amenities
Hotel was fine. First roomed of smoke. Hotel did not let us check in early even though we had a five day reservation. Second room had water damage. Hotel needs work. I hate hotels that aren’t in the business of hospitality.
Stayed 5 nights in Feb 2025

8/10 Good

Alfonso

Rooms could be more up to date!!!!
Stayed 2 nights in Jan 2025

6/10 Okay

Alexandra

Property needs to up keep furniture / rooms. Wallpaper was coming off the walls, bed skirt was ripped. Room was dusty not cleaned properly
Stayed 2 nights in Feb 2025

4/10 Poor

Robby

Disliked: Property conditions & facilities
This Crowne Plaza was in very poor shape.
Stayed 1 night in Dec 2024

8/10 Good

Andy

Good walking distance to entertainment, hotel staff and facilities ie shuttle service,
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Staff was very hospitable…….
Stayed 2 nights in Aug 2024

10/10 Excellent

aleatha

Very courteous staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Takeshia

Very nice hotel great room!
Stayed 1 night in May 2024