Virgin Hotels Nashville

Photo gallery for Virgin Hotels Nashville

Primary image
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Minibar, in-room safe, desk, laptop workspace

Overview of Virgin Hotels Nashville

VIP Access

Virgin Hotels Nashville

4.5 star property

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
Map
1 Music Square West, Nashville, TN, 37203

Explore the area

  • Popular LocationRCA Studio B2 min walk
  • Popular LocationVanderbilt University9 min walk
  • Popular LocationBridgestone Arena20 min walk
  • AirportNashville, TN (BNA-Nashville Intl.)11 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Nashville

Virgin Hotels Nashville is located in Music Row, a neighbourhood in Nashville, and is in the entertainment district. Nashville Broadway and Country Music Hall of Fame and Museum are cultural highlights of the area. Looking to enjoy an event or a match? See what's going on at Bridgestone Arena or Nissan Stadium.

What's nearby

  • RCA Studio B - 2 min walk
  • Hank Williams Jr. Museum - 6 min walk
  • Vanderbilt University - 9 min walk
  • Bridgestone Arena - 20 min walk
  • Vanderbilt University Medical Center - 3 min drive

Getting around

  • Nashville Riverfront Station - 9 min drive
  • Nashville International Airport (BNA) - 11 min drive

About this property

Virgin Hotels Nashville

Luxury Nashville hotel in Music Row, walk to Nashville Broadway
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a coffee shop/cafe are on-site.
Virgin Hotels Nashville offers 262 accommodations with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club and a seasonal outdoor pool.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: USD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Restaurants on site

  • Commons Club
  • The Pool Club Rooftop
  • Funny Library Coffee Shop

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Turndown service

Business services

  • Conference space (8500 square feet)
  • Coworking spaces
  • Meeting rooms - 8

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Hand-held showerhead
  • Handrails in stairwells
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express checkout

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 15 and USD 30 per person (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The seasonal pool will be open from April to November
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Virgin Hotels Nashville Hotel
Virgin Hotels Nashville Nashville
Virgin Hotels Nashville Hotel Nashville

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 470 out of 640 reviews
5 - Excellent 73%
Rating 4 - Good. 96 out of 640 reviews
4 - Good 15%
Rating 3 - Okay. 43 out of 640 reviews
3 - Okay 7%
Rating 2 - Poor. 15 out of 640 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 640 reviews
1 - Terrible 3%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, pool, valets we’re friendly. The fact I could bring my dog at no charge.
Stayed 4 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing
Stayed 4 nights in Jun 2022

3/5 Okay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The people were nice. The whole property runs on technology, so when your phone app and the hotel disagree about your stay, everything is a bit more complicated. Also, the figuring out where to put your car for checkin is not obvious. We made the mistake of parking in the garage under the hotel and thinking we could just elevator to the lobby and pay for our parking…nope. You really just wait until the valet can help you.
Stayed 1 night in Jun 2022

4/5 Good

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a beautiful hotel and very comfortable bed! The only complaint is that the carpet in the hallways was quite dirty (needed to be vacuumed). Staff should be checking the hallways more regularly to ensure room service items are picked up and carpets are clean. Considering what a beautiful hotel this is, it was obvious the hallways were neglected.
Stayed 1 night in Jun 2022

2/5 Poor

Business traveller
Disliked: Staff & service, amenities
The pool was closed. Had that been disclosed upon booking I wouldn’t have stayed there.
Stayed 2 nights in Jun 2022

3/5 Okay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is very nice, and within walking distance of most downtown attraction. However, there are several areas that could be improved. The pool is open to guests and the general public (for a price). Very disappointing when non-guests take priority!! This hotel is also pet friendly and our room was next to a room with a yappy dog. It would make more sense if there was a floor designated to guests with pets. Additionally, several times we inquired about the hotel and services we were misinformed. It appears the hotel has a lot of new employees and no-one has been properly trained. Some room for improvement, but overall a good hotel for a quick stay in Tennessee.
Stayed 3 nights in Jun 2022

3/5 Okay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have more options for food and drinks. The pool area was very crowded and not much room to get around. Everything was VERY expensive!!!! One drink at the bar cost $18.
Stayed 1 night in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, property conditions & facilities
We loved our stay here while in Nashville. Close to plenty of restaurants and bars. The rooms are very nicely appointed. The valet guys are the best in Nashville.
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitely be back!
Stayed 3 nights in Jun 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern and clean.
Stayed 3 nights in Jun 2022