Search Capsule Hotels in Gatlinburg

"We stay here every year same people work here and its nice that they do remember you we have always been treated like family here every time we come here the only thing is they do have a lot of bees outside the hotel "

"STAFF NOT FRIENDLY AT ALL. ITS A BS WE HAVE TO PAY FOR PARKING SPOT 😠THE ROOMS NOT NICE AT ALL. WE JUST REALLY DISAPPOINTED. I WAS EXPECTED MUCH BETTER FOR THE PRICE THEY CHARGE. 👎👎"

" The front desk staff( jennifer and rene) were very friendly,welcoming and informative.It is located off the main drag and was very quiet area. Everything was walkable. We stayed in the 2 story rustic older building on the property,it was clean and very comfortable inside, outside of building needs some sprucing up and maintenance. There was small microwave,refrig and a coffee machine in the room.We liked it ,loved the back balcony to relax above the brook running behind the property. We loved hearing the babbling brook and seeing the heron fishing. Didnt get to see the bear, that sometimes visits the brook though. The room suited our needs. The city trolley stop is at front of the office. Once we parked our car,we never drove until we entered the national park. Lovely little stores across the street.Breakfast buffet was filling and hot. It is self serve,making your own waffles/pancakes. Scrambled eggs,sausage, cold cereal,milk,tea,coffee, fruit, orange juice,yogurt,bagels were available. We would stay here again,we may try the newer building next time but the older building was fine."

"Stay was very comfortable. room clean and comfortable . Staff pleasant and helpful. Check in quick."

"the stay was ok. rooms need updated and their fire recently needs to stop being an excuse for any inconvenience."

"I’ve stayed at many embassy suites in my travels, the breakfast at this hotel was ok but not great. The property is beautiful and in a great location."

"The room was clean and the breakfast was good but some of the halls and steps were pretty dirty. Bumble bees on our balcony. The down spouts had a hole and the walkway had water coming in. "

"Hands-down the best place to stay in Gatlinburg if you want to get away from the hustle and bustle of the Parkway area. The hotel is new with beautiful, modern decor. The moment you step inside you are instantly relaxed. Other things I loved: foot bar in the shower to shave legs, upgraded organic coffee in the room, spa-like bathroom amenities and a wonderful, accommodating staff. This is my go-to hotel if I am ever in Gatlinburg again. "

"Very peaceful stay!"