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"Food was terrible arrived cold and had to be refunded "

"Unfortunately we stayed in room 504 - £112 per night. Our room backed on to the railway station and we heard the trains into late evening and very early morning - hence no sleep. I complained to a manager, but unfortunately nothing she could do because it was prepaid. The rooms should be priced on a sliding scale. Room was fine. Lovely shower, toiletries and lovely selection of teas and coffees, also lovely bedding. Breakfast was Unfortunately self service and a bit cold from lying out. I would not return and think for the same money you can get the Radisson blue."

"The hotel is beautiful, close to the train station of that is important for anyone, the staff are pleasant and efficient. The amenities are good . A very nice hotel and would stay here again. Excellent value for the price"

"What a plentiful and delicious breakfast! So much variety and abundance!"

"An absolutely gorgeous apartment hotel. It was so spacious and comfortable and sparkly clean. Everything was new and shiny. The staff were charming. We had an early check in for a small fee. Perfect central location right next to shops, restaurants and the metro. Can’t recommend this place enough, would definitely stay here again."

"Nice staff. Clean & pleasant room. Decent breakfast. Hand for the NEC. Close to multi story car park."

"Overall a good experience. Nice and clean rooms , approachable staff. Good lpcation as well"

"Front desk staff were very friendly and helpful. Breakfast was great!"

"modern, well located hotel. Room let down by poor quality pillows which were difficult to sleep on."