Front of property – evening/night

Reviews of Motel 6 Gallup, NM

2 out of 5
Motel 6 Gallup, NM
3306 West US HWY 66, Gallup, NM

Reviews

7.2

Good

Rating 10 - Excellent. 165 out of 548 reviews" "
Rating 8 - Good. 142 out of 548 reviews" "
Rating 6 - Okay. 124 out of 548 reviews" "
Rating 4 - Poor. 69 out of 548 reviews" "
Rating 2 - Terrible. 48 out of 548 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

James

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I never went into the room, because of the unfriendliness of the staff and it seemed unsafe, although, it was next door to the Red Roof Inn separated by a chain link fence. I could not in good faith recommend that motel without significant change.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 2 May 2024
Hi James, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty.In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Natalie #Team6

6/10 Okay

August

Liked: Cleanliness, staff & service
Was right off the highway and convenient. Room was clean and water pressure in shower was great!
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 24 Apr 2024
Hi AugustWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Olivia, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

wyatt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very accountable
Stayed 1 night in Feb 2024
Response from Nancy Y. on 18 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Mafaufau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
East to find and close where we went. Disalike TV sucks
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Mafaufau, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Puttivea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and acceptable
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Puttivea, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Kimberly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Convenient location
Stayed 1 night in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 Poor

RENAE, Albuquerque

Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 23 Feb 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

nagi

No respects
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 21 Feb 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Gilbert

Travelled with family
The property was fine for a quick nights stay
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Feb 2024
Hi GilbertThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Ample parking and the area was quiet. The location is convenient.
Stayed 1 night in Feb 2024

2/10 Terrible

makilo

Stayed 1 night in Jan 2024

10/10 Excellent

Corbett

Stayed 1 night in Jan 2024

8/10 Good

Corbett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Corbett

Stayed 1 night in Jan 2024

10/10 Excellent

Trina

Stayed 1 night in Jan 2024

2/10 Terrible

Robert

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dirty like 10x12 room with 6 channels on the television. People banging and knocking on all sides. Just a horrible place to stay
Stayed 1 night in Jan 2024
Response from Nancy Y. on 23 Jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 Good

Dewayne

Stayed 1 night in Jan 2024

10/10 Excellent

craig

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Homeless people roaming the area
Stayed 1 night in Jan 2024
Response from Nancy Y. on 17 Jan 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Corbett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Corbett

Stayed 1 night in Dec 2023

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Karen

Travelled with pets
Disliked: Amenities, property conditions & facilities
No locks on windows, 1st floor Fridge didn’t work Tv reception so bad couldn’t watch
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

CHERYL

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

RENAE, Albuquerque

Checked in after midnight and the front desk was kind and courteous.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 3 Jan 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Corbett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Warren

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room SMELLED, but good service.
Room Smelled horrible. Booked a king, was given a queen. Moved to another room, due to the smell. Second room also smelled, but not as bad. There was ZERO pressure when taking a shower, was was dripping out of the shower head. Heating unit blew hot air for about 5-10min, then blew cold air.
Stayed 3 nights in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great little out of the way place. Surprisingly clean, warm safe. We always enjoy our stay here. Which is why we keep coming back.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Sal

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Laureen

Stayed 1 night in Nov 2023

4/10 Poor

Johnnie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Beds are uncomfortable
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Joshua

Liked: Cleanliness, staff & service
The interstate and train line is nearby. If you like train horns in the middle of the night this place is perfect.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Good

Taylor

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not enough handicapped parknng where it needs to be
Stayed 1 night in Nov 2023

10/10 Excellent

eric

Liked: Cleanliness, staff & service
Highway noisy
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Eric,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There wasn't a lot of hot water coming out bathroom sink
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 21 Nov 2023
Hi Christine, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Laureen

Stayed 1 night in Oct 2023

8/10 Good

John

Too much noise right outside
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good and was actually better than expected
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 15 Nov 2023
Hi David,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but sketchy
The staff was lovely and very nice. The room was clean and nice. The location was a little sketchy. The room was an ajoining type. When the neighbors showed up at 2am, I heard coughing and vomiting. Was awoken again at 3:30am by the massive stench of pot smoke. When I packed up in the morning there was vomit out near the walkway. I know you get what you pay for, but I’ve stayed at a lot of decent Motel 6’s. This one won’t be on my list for a repeat stay.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

kevin

Stayed 1 night in Oct 2023

4/10 Poor

Marvin

Travelled with group
Disliked: Cleanliness
The shower smelled very bad
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Marvin,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

Bruce

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don't be fooled by the pictures. I realize this Motel 6 is an economy hotel. The outside as we arrived looked abandoned. The room ... I slept with my clothes on. I'll leave it that. Not that ever jump into motel pools but this one was empty and covered in with an odd collection misplaced gray matts of some sort.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 27 Oct 2023
Hi Bruce,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Most horrible experience unable to sleep very noisy and uncomfortable beds . Worst experience ever
Stayed 1 night in Oct 2023
Response from Nancy Y. on 18 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6