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Novotel Frankfurt City

Photo gallery for Novotel Frankfurt City

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Novotel Frankfurt City

UNESCO Sustainable Property

Novotel Frankfurt City

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Lise-Meitner-Str. 2, Frankfurt, HE, 60486

Explore the area

  • Popular LocationFrankfurt Trade Fair6 min walk
  • Popular LocationCongress Center Messe Frankfurt10 min walk
  • Popular LocationSkyline Plaza19 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)15 min drive

Choose dates to view prices

About this area

Frankfurt

Located in Frankfurt's Bockenheim neighbourhood, Novotel Frankfurt City is in the business district and near a metro station. Romerberg and Römer are notable landmarks, and travellers looking to shop may want to visit Skyline Plaza and Zeil Shopping District. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as mountain biking in the area.

What's nearby

  • Frankfurt Trade Fair - 6 min walk
  • Congress Center Messe Frankfurt - 10 min walk
  • Goethe University Frankfurt Campus Bockenheim - 13 min walk
  • Skyline Plaza - 19 min walk
  • Palmengarten - 11 min drive

Getting around

  • Frankfurt am Main West Station - 7 min walk
  • Frankfurt am Main Messe S-Bahn - 7 min walk
  • Frankfurt Airport (FRA) - 15 min drive

Restaurants

  • Novo² — 1 min walk
  • Tacohaus - 4 min walk
  • Orfeo's Erben - 5 min walk
  • Topo Gigio - 7 min walk
  • Mangetsu - 7 min walk

About this property

Novotel Frankfurt City

Eco-friendly Frankfurt hotel in Bockenheim, walk to Frankfurt Trade Fair
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and 24-hour room service. All 235 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. For a bit of entertainment, guests will find TVs with cable channels, and other amenities include minibars and coffee makers.
Novotel Frankfurt City offers 235 forms of accommodation with minibars and a safe. Cable televisions are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 20.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from February 1 2021 to August 31 2021 (dates subject to change):
  • Fitness facilities
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Self-parking fee: EUR 20.00 per day
  • Pet fee: EUR 20 per pet, per night
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Novotel
Novotel Frankfurt City
Novotel Hotel Frankfurt City
Novotel Frankfurt City Hotel
Frankfurt Novotel
Novotel Frankfurt City Hotel Frankfurt
Accor Frankfurt City
Frankfurt Novotel
Accor Frankfurt City
Novotel Frankfurt City Hotel
Novotel Frankfurt City Frankfurt
Novotel Frankfurt City Hotel Frankfurt

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 304 out of 988 reviews
5 - Excellent 31%
Rating 4 - Good. 486 out of 988 reviews
4 - Good 49%
Rating 3 - Okay. 151 out of 988 reviews
3 - Okay 15%
Rating 2 - Poor. 27 out of 988 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 988 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.1/5

Staff & service

4.0/5

Amenities

4.0/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Booked Novotel, but was relocated to their sister hotel, Mercure due to Corona closures. It was not a fair replacement....Mercure had a lot if issues (room wasn't the same, smelled like a smoker's room when AC was on, rooms were too hot and no privacy in the bathroom)
Stayed 3 nights in Aug 2020

5/5 Excellent

Liked: Staff & service
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly stuff Clean hotel Nice buffet Convenient for family Everything nearby So definitely will visit again
Stayed 2 nights in Jan 2020