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Mercure Neu-Isenburg

Photo gallery for Mercure Neu-Isenburg

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Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk
Premium bedding, down duvets, in-room safe, desk

Overview of Mercure Neu-Isenburg

UNESCO Sustainable Property

Mercure Neu-Isenburg

4 out of 5

4.0/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Frankfurter Strasse 190, Neu-Isenburg, HE, 63263

Explore the area

  • Popular LocationHenninger Turm7 min drive
  • Popular LocationFrankfurt City Forest8 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)11 min drive
  • Popular LocationDeutsche Bank Park15 min drive

Choose dates to view prices

About this area

Neu-Isenburg

Located in Neu-Isenburg, Mercure Neu-Isenburg is in the city centre and near the airport. Romerberg and Römer are notable landmarks, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Frankfurt Zoological Garden and Experiminta are also worth visiting. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails.

What's nearby

  • Henninger Turm - 7 min drive
  • Frankfurt City Forest - 8 min drive
  • Staedel Museum - 10 min drive
  • Deutsche Bank Park - 15 min drive
  • University Hospital Frankfurt - 19 min drive

Getting around

  • Neu Isenburg Station - 4 min drive
  • Local S-Bahn - 7 min drive
  • Frankfurt Airport (FRA) - 11 min drive

Restaurants

  • Happy Gathering - 2 min walk
  • Restaurant Tonino - 3 min walk
  • Neuer Hafenkasten - 5 min walk
  • MyDöner - 6 min walk
  • Nigiri Sushi - 7 min walk

About this property

Mercure Neu-Isenburg

Eco-friendly hotel with restaurant and bar/lounge
A restaurant, a bar/lounge and self parking are available at this hotel. WiFi in public areas is free. Additionally, a business centre, conference space and dry cleaning are on-site. All 143 soundproofed rooms provide free WiFi, free wired Internet and private yards. For entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate comforts such as premium bedding and pillow menus.
Mercure Neu-Isenburg offers 143 forms of accommodation with a safe and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 12.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free off-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: EUR 14.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Shopping

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

Outdoor space

  • Garden

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 16 December and 10 January.
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night

Children and extra beds

Children are welcome
Kids stay free! One child 14 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 14.00 per person (approximately)
  • Self-parking fee: EUR 12.00 per night (in/out privileges)
  • Pet fee: EUR 12.00 per accommodation, per night
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 14 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg

Frequently asked questions

Overall score and ratings

4.0

Very good

Rating 5 - Excellent. 20 out of 89 reviews
5 - Excellent 22%
Rating 4 - Good. 53 out of 89 reviews
4 - Good 60%
Rating 3 - Okay. 13 out of 89 reviews
3 - Okay 15%
Rating 2 - Poor. 0 out of 89 reviews
2 - Poor 0%
Rating 1 - Terrible. 3 out of 89 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the rooms, I liked that you can get a few English speaking news channels on the TV and liked most of the parking facilitys. Need a card reader in the park haus to access the hotel after hours and after the current remodeling is completed it will be a very nice hotel.
Stayed 6 nights in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel great staff
Brilliant staff. I had a problem with my booking and within minutes it was resolved. Really courteous staff and nice bar. Great location as well.
Stayed 3 nights in Oct 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for Business Stays
Excellent stay for business. Hired a meeting room - service was great, efficient and helpful.
Stayed 4 nights in Oct 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019