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Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe
Premium bedding, Select Comfort beds, in-room safe

Guest reviews

3.8 out of 5 Good
389 reviews
Guests rated this property 4.1/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Spa
Restaurant
Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationFrankfurt Trade Fair10 min walk
Popular LocationCongress Center Messe Frankfurt13 min walk
Popular LocationSkyline Plaza7 min drive
AirportFrankfurt (FRA-Frankfurt Intl.)15 min drive

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  • Standard Double Room, 1 Double Bed

    4.6/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 3
    • 1 Double Bed
    More detailsStandard Double Room, 1 Double Bed
  • Standard Room, 2 Single Beds

    4.1/5 guest room rating

    Room amenities

    • 248 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds
  • Superior Twin Room, Multiple Beds

    Room amenities

    • Sleeps 2
    • 2 Single Beds and 1 King Bed
    More detailsSuperior Twin Room, Multiple Beds

About this area

Frankfurt

Located in Frankfurt's Bockenheim neighbourhood, Mercure Hotel & Residenz Frankfurt Messe is in the city centre and near a metro station. Romerberg and Römer are notable landmarks, and travellers looking to shop may want to visit Skyline Plaza and Zeil Shopping District. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Our guests appreciate the hotel's convenience for public transport: Frankfurt - West S-Bahn is 5 minutes by foot and Frankfurt am Main Messe S-Bahn is 10 minutes.
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Popular Location

What's nearby

  • Frankfurt Trade Fair - 10 min walk
  • Congress Center Messe Frankfurt - 13 min walk
  • Deutsche Bank Twin Towers - 4 min drive
  • Skyline Plaza - 7 min drive
  • Palmengarten - 13 min drive

Getting around

  • Frankfurt am Main West Station - 5 min walk
  • Frankfurt - West S-Bahn - 5 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.) - 15 min drive

Restaurants

  • Twenty9 — 1 min walk
  • Tacohaus - 5 min walk
  • Orfeo's Erben - 6 min walk
  • La Famiglia - 6 min walk
  • Thai Wok - 7 min walk

About this property

Mercure Hotel & Residenz Frankfurt Messe

Luxury Frankfurt hotel in Bockenheim, near Frankfurt Trade Fair
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business centre and self parking. All 424 soundproofed rooms feature free WiFi and Select Comfort beds. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as sitting areas and fridges.
Mercure Hotel & Residenz Frankfurt Messe offers 424 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Select Comfort beds feature premium bedding. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi, Wired Internet (EUR 6 per day)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: EUR 25 per day

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 21 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Bulgarian
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station
  • Conference space (1453 square feet)

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Pillow menu
  • Premium bedding
  • Select comfort bed

Bathroom

  • Bathtub or shower
  • Hairdryer
  • Towels

Entertainment

  • 26-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Individually furnished
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and 1:00 AM
Early check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 21 per person (approximately)
  • Fee for in-room wired Internet: EUR 6 per day (rates may vary)
  • Self-parking fee: EUR 25 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Mercure Hotel & Residenz Frankfurt Messe
Mercure Hotel & Residenz Messe
Mercure Hotel Frankfurt Messe
Mercure Residenz Frankfurt Messe
Mercure Residenz Messe
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Mercure Hotel Residenz Messe
Mercure Hotel & Residenz Frankfurt Messe Hotel
Mercure Hotel & Residenz Frankfurt Messe Frankfurt
Mercure Hotel & Residenz Frankfurt Messe Hotel Frankfurt

Frequently asked questions

Can I cancel my reservation for free at Mercure Hotel & Residenz Frankfurt Messe and receive a full refund?
Yes, Mercure Hotel & Residenz Frankfurt Messe offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure Hotel & Residenz Frankfurt Messe cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Mercure Hotel & Residenz Frankfurt Messe?
As of 26 Sep 2020, prices found for a 1-night stay for 2 adults at Mercure Hotel & Residenz Frankfurt Messe on 10 Oct 2020 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Mercure Hotel & Residenz Frankfurt Messe pet-friendly?
Yes, pets are allowed at this property. There's a fee of EUR 10 per pet, per night.
How much is parking at Mercure Hotel & Residenz Frankfurt Messe?
Self-parking is available for EUR 25 per day.
What time is check-in at Mercure Hotel & Residenz Frankfurt Messe?
Check-in is from 3:00 PM to 1:00 AM. Early check-in is available for a fee of EUR 30 (subject to availability).
What time is check-out at Mercure Hotel & Residenz Frankfurt Messe?
Checkout is at noon. Late checkout is available for EUR 30 (subject to availability).
Where is Mercure Hotel & Residenz Frankfurt Messe located?
Located in Bockenheim, this luxury hotel is within a 15-minute walk of Leipziger Strasse, Frankfurt Trade Fair and Congress Center Messe Frankfurt. Festhalle Frankfurt and Skyline Plaza are also within 1 mile (2 km). Frankfurt - West S-Bahn and Frankfurt am Main West Station are within a 5-minute walk.
3.8
Good
389 reviews
5 - Excellent
91
4 - Good
186
3 - Okay
80
2 - Poor
17
1 - Terrible
15

4.1/5

Cleanliness

3.8/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great place to stay near the Messe
Stayed 5 nights in Jan 2020

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
good for business stay
Hotel was clean and staff mostly helpful. Short walk to messe Frankfurt west entrance, but not close to restaurants
Stayed 5 nights in Nov 2019

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great for business. Staff is very friendly and helpful, facility is clean
Stayed 4 nights in Jan 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
We really enjoyed staying in mercure hotel sauna was amazing bar everything was great
Stayed 1 night in Dec 2019

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