expedia

Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Overview of Jumeirah Frankfurt

Photo gallery

Featured image
Indoor pool
55-inch LED TV with digital channels, TV, iPod docking station
55-inch LED TV with digital channels, TV, iPod docking station
Premium bedding, down duvets, minibar, in-room safe
VIP Access

Jumeirah Frankfurt

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays

Explore the area

    Popular LocationHauptwache3 min walk
    Popular LocationGoethe Home and Museum6 min walk
    Popular LocationKonstablerwache8 min walk
    AirportFrankfurt (FRA-Frankfurt Intl.)20 min drive

Choose dates to view prices

Senator Suite

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Deluxe Room

4.8/5 guest room rating
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Deluxe Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Panoramic Suite

5/5 guest room rating
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Presidential Suite

  • 2368 sq ft
  • Sleeps 4
  • 2 King Beds

Junior Suite

5/5 guest room rating
  • 517 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Skyline Junior Suite

4.5/5 guest room rating
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Skyline Deluxe Room

4.6/5 guest room rating
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Suite

5/5 guest room rating
  • 646 sq ft
  • Sleeps 4
  • 1 Single Trundle Bed OR 1 King Bed

Grand Deluxe Room

4.5/5 guest room rating
  • 495 sq ft
  • Sleeps 3
  • 1 Single Trundle Bed OR 1 King Bed

About this area

Frankfurt

Located on the boardwalk, Jumeirah Frankfurt is in Innenstadt neighbourhood and is connected to a shopping centre. Romerberg and Römer are notable landmarks, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Looking to enjoy an event or a match while in town? See what's going on at Deutsche Bank Park. Guests love the hotel's central location.
Popular Location

What's nearby

  • Hauptwache - 3 min walk
  • Goethe Home and Museum - 6 min walk
  • Romerberg - 7 min walk
  • Römer - 7 min walk
  • Konstablerwache - 8 min walk

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Frankfurt (Main) Central Station - 18 min walk
  • Frankfurt Airport (FRA) - 20 min drive

Restaurants

  • Max on One — 1 min walk
  • El Rayyan — 1 min walk
  • Fletcher's Better Burger - 3 min walk
  • Bar ohne namen - 4 min walk
  • Cafe & Bar Celona - 4 min walk

About this property

Jumeirah Frankfurt

Luxury hotel connected to a shopping centre in Frankfurt with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 218 soundproofed rooms provide free WiFi, free wired Internet and iPod docks. Guests can enjoy deep soaking bathtubs, and other standard amenities include 24-hour room service, minibars and LED TVs.
Jumeirah Frankfurt offers 218 forms of accommodation with iPod docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool, health club or fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Talise Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of Covid 19 Updates (Jumeirah)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global) and Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 39 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:30 AM–11 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 42 per person
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping centre
  • Shopping
  • Yoga classes

Family friendly

  • Art supplies
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Arabic
  • Croatian
  • English
  • French
  • German
  • Greek
  • Indonesian
  • Irish
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Turkish

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference space (3918 square feet)

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathroom (partially open)
  • Deep-soaking bathtub
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels
  • Streaming services

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

See similar properties

Policies

Check-in

Check-in from 3 PM - 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per night
1 per room (up to 20 lbs/9 kg)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for EUR 75 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: EUR 42 per person (approximately)
  • Airport shuttle fee: EUR 145 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 39 per night
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club or fitness facility
Children under 18 years old are not allowed in the spa without adult supervision
Guests under 5 years old are not allowed in the spa

Property is also known as

Frankfurt Jumeirah
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt
Jumeirah Hotel Frankfurt
Jumeirah Frankfurt Hotel Frankfurt
Jumeirah Frankfurt Hotel
Jumeirah Frankfurt Frankfurt
Jumeirah Frankfurt Hotel Frankfurt

Frequently asked questions

Can I cancel my reservation for free at Jumeirah Frankfurt and receive a full refund?
Yes, Jumeirah Frankfurt offers free cancellation on select room rates, because flexibility matters! Please refer to Jumeirah Frankfurt cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Jumeirah Frankfurt?
As of 13 Apr 2021, prices found for a 1-night stay for 2 adults at Jumeirah Frankfurt on 1 May 2021 start from £208, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Jumeirah Frankfurt have a pool?
Yes, this property has an indoor pool.
Is Jumeirah Frankfurt pet-friendly?
Yes, Jumeirah Frankfurt allows pets (limit 1 per room) with a maximum weight of up to 9 kg per pet. There's a fee of EUR 50 per pet, per night.
How much is parking at Jumeirah Frankfurt?
Self-parking is available for EUR 39 per night.
What time is check-in at Jumeirah Frankfurt?
Check-in is from 3 PM - 3 PM.
What time is check-out at Jumeirah Frankfurt?
Checkout is at noon.
Does Jumeirah Frankfurt provide a shuttle to the airport?
Yes, there's an airport shuttle that runs (available on request). A fee of EUR 145 per vehicle applies.
Where is Jumeirah Frankfurt located?
This family-friendly Frankfurt hotel is located on the boardwalk, within a 10-minute walk of Zeil Shopping District, Romerberg and Römer. Alte Oper and Frankfurt Trade Fair are also within 2 mi (3 km). Frankfurt (M) Hauptwache Station is only a 2-minute walk and Eschenheimer Tor Station is 3 minutes.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 744 out of 996 reviews
5 - Excellent 75%
Rating 4 - Good. 173 out of 996 reviews
4 - Good 17%
Rating 3 - Okay. 42 out of 996 reviews
3 - Okay 4%
Rating 2 - Poor. 18 out of 996 reviews
2 - Poor 2%
Rating 1 - Terrible. 19 out of 996 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in the middle of the town. A lot of shops around.
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive service even with COVID restrictions
Stayed 3 nights in Nov 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous staff and chance for very early check in. Convenient location, great breakfast buffet.Overall better than other 5 star hotels in Frankfurt
Stayed 3 nights in Oct 2020

5/5 Excellent

Liked: Cleanliness, staff & service
Great location and excellent service Concierge was extremely helpful
Stayed 3 nights in Aug 2020

1/5 Terrible

Business traveller, Travelled with partner
Disliked: Staff & service
I have been a frequent guest at the Jumeirah Hotel in Frankfurt, during the Light Building Shows for the past 8 years, 2012-18, 6 -7 nights stays. For 2020 I had my reservation through Expedia - 6 nights from March 8. Due to the pandemic, L B was cancelled.I sent and email on Feb 27 to the hotel front desk, asking to modify my reservation due to this situation. This is the reply I got from the hotel: "We would be happy to offer our full support and change the given reservation to the new dates without any penalty. You just need to contact Expedia customer Service with your issue, since we are not able to change in our system. with kind regards,Milda Cherni,Reservations Jumeirah Frankfurt" That is exactly what I did. I contacted Expedia and they offered to help. Then I got a email from them saying the hotel did not authorized the change. To my surprise, the reservation was not modified or cancelled and the whole reservation was charged in full to my credit card! I am an Expedia Gold Member since 2008, and a Jumeirah Sirius Member. And it is extremely dissapointing to be in a middle of a situation where both parts blame each other and do not care about their customers, specially the loyal customers like me. It is only reasonable to ask for a refund for a service I never received. At least, a voucher for this amount (which is over $2800....) for future use. The Hotel says the refund has to be given by Expedia? Jumeirah got my money! Unaccpetable!!
Stayed 6 nights in Mar 2020

Stay in the know with the Expedia app

Get real-time notifications, view your trip details and access mobile-only deals.

Text yourself a download link

By providing your number, you agree to receive a one-time automated text message with a link to get the app. Standard text message rates may apply.
Scan the QR code

Scan the QR code