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Hotel Scala Frankfurt City

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Hypo-allergenic bedding, minibar, individually furnished, desk
Hypo-allergenic bedding, minibar, individually furnished, desk
Hypo-allergenic bedding, minibar, individually furnished, desk
Hypo-allergenic bedding, minibar, individually furnished, desk

Overview of Hotel Scala Frankfurt City

Hotel Scala Frankfurt City

3 out of 5

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Business services
  • Laundry
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Schaefergasse 31, Frankfurt, HE, 60313

Explore the area

  • Popular LocationZeil Shopping District1 min walk
  • Popular LocationRömer11 min walk
  • Popular LocationMaintower17 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.)14 min drive

Choose dates to view prices

About this area


Hotel Scala Frankfurt City is located in Innenstadt, a neighbourhood in Frankfurt, and is in the city centre and near a metro station. Romerberg and Römer are local landmarks, and travellers looking to shop may want to visit Zeil Shopping District and Zeilgalerie. Frankfurt Zoological Garden and Palmengarten are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Zeil Shopping District - 1 min walk
  • Konstablerwache - 4 min walk
  • Hauptwache - 10 min walk
  • Römer - 11 min walk
  • Maintower - 17 min walk

Getting around

  • Konstablerwache Station - 4 min walk
  • Eschenheimer Tor Station - 6 min walk
  • Frankfurt Airport (FRA) - 14 min drive


  • San san - 2 min walk
  • Fischrestaurant Brauns - 2 min walk
  • Quattro - 3 min walk
  • Feinfrankfurt - 3 min walk
  • Buster Pasta - 4 min walk

About this property

Hotel Scala Frankfurt City

3-star Frankfurt hotel in Innenstadt with 24-hour front desk
Coffee/tea in a common area, dry cleaning and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a computer station, free newspapers and multilingual staff. All 45 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find offices and hairdryers.
Hotel Scala Frankfurt City offers 45 forms of accommodation with minibars and a hairdryer. Each accommodation is individually furnished. 32-inch Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 328 ft (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 12.50 per person
  • Coffee/tea in a common area

Family friendly

  • Soundproofed rooms


  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

Business services

  • Computer station


  • Smoke-free property

Room amenities


  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding


  • Hairdryer
  • Shower
  • Towels


  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Minibar


  • Desk
  • Individually furnished
  • Iron/ironing board (on request)
  • Office
  • Soundproofing

Similar properties

See similar properties



Check-in from 2:00 PM - anytime
Minimum check-in age - 16


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets stay for free
Dogs and cats welcome

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types at the property

Important information


You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 12.50 per person (approximately)
  • Nearby parking fee: EUR 24 per day (328 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Hotel Scala
Best Western Hotel Scala Frankfurt
Best Western Scala Frankfurt
Favored Hotel Scala Frankfurt
Favored Hotel Scala
Favored Scala Frankfurt
Favored Scala
Favored Hotel Scala Frankfurt
Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel
Hotel Scala Frankfurt City Centre
Hotel Scala Frankfurt City Frankfurt
Hotel Scala Frankfurt City Hotel Frankfurt

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 83 out of 349 reviews
5 - Excellent 24%
Rating 4 - Good. 180 out of 349 reviews
4 - Good 52%
Rating 3 - Okay. 59 out of 349 reviews
3 - Okay 17%
Rating 2 - Poor. 21 out of 349 reviews
2 - Poor 6%
Rating 1 - Terrible. 6 out of 349 reviews
1 - Terrible 2%




Staff & service




Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
The receptionist called Susan, could not have looked after us better, she’s an absolute star!
Stayed 2 nights in Oct 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, helpful staff, quite clean facility
Stayed 3 nights in Feb 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel 3 min walk to Konstablerwache Metro (20min to FRA airport) & Zeil shopping and restaurant district. Older building (maybe 50 rooms) with a very modern renovation. Bed comfort etc above average comfort. Rooms smaller than average, but price smaller than average TOO! Excellent value.
Stayed 2 nights in Feb 2020