Title: Grand Hotel Downtown Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=1510924&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Downtown Steps from the English Theatre, this stylish retreat offers a 24-hour front desk and wellness facilities including a sauna and fitness center ## Photo gallery for Grand Hotel Downtown ![Exterior - Grand Hotel Downtown (Frankfurt)](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/ae4549fc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Grand Hotel Downtown (Frankfurt)](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/41d665e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Grand Hotel Downtown (Frankfurt)](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/83692aef.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Grand Hotel Downtown (Frankfurt)](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/eb6ca6e9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium bedding, minibar, in-room safe, desk - Grand Hotel Downtown (Frankfurt)](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/9d8c9207.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hotel Downtown on Kaiserstrasse offers travelers 24/7 attentive staff, convenient dry cleaning, a sauna, gym, on-site restaurant, and in-room WiFi. ## Reviews 6.6 ## Popular amenities - Spa - Free Wi-Fi - Restaurant - Gym - Business services £66 includes taxes & fees 20 Feb - 21 Feb ## Room options ### Check availability for these dates Tonight [Jan 30 - Jan 31](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 31 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-31&endDate=2026-02-01&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 6 - Feb 8](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1510924&PinnedHotelID=1510924&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Single Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/5c7c758d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Soundproofed Flat-screen TV Blackout curtains Premium bedding Hairdryer Private bathroom Coffee/tea maker Electric kettle - 86 sq ft - Sleeps 1 - 1 Single Bed ### View all photos for Double Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/83692aef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Soundproofed Flat-screen TV Blackout curtains Premium bedding Hairdryer Private bathroom Coffee/tea maker Electric kettle - 151 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Business Double or Twin Room ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/45d706d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double or Twin Room ### Highlights Soundproofed Flat-screen TV Blackout curtains Premium bedding Hairdryer Private bathroom Coffee/tea maker Electric kettle - 172 sq ft - Sleeps 2 - 2 Single Beds ### View all photos for Triple Room ![Triple Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1520000/1511000/1510924/b79d6781.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Soundproofed Flat-screen TV Blackout curtains Premium bedding Hairdryer Private bathroom Coffee/tea maker Electric kettle - 226 sq ft - Sleeps 3 - 2 Single Beds and 1 Single Sofa Bed ## You may also like Ad ![Daily buffet breakfast (EUR 19.95 per person)](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/18000000/17420000/17413800/17413798/0f367b04_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hey Lou Hotel Frankfurt Airport Kelsterbach - Free airport shuttle - Pet-friendly - Free Wi-Fi - Restaurant 8.4 Very good 907 reviews £60 includes taxes & fees 1 Mar - 2 Mar [](https://www.expedia.co.uk/Frankfurt-Hotels-Hey-Lou-Hotel-Frankfurt-Airport.h17413798.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=179894&destination=Frankfurt (and vicinity)&destType=MARKET&latLong=50.108788,8.665647&searchId=3e05be32-110b-4e42-9445-d472db87c50e&top_cur=GBP) Ad ![Reception](https://images.trvl-media.com/lodging/1000000/10000/3900/3839/283643b2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel One Frankfurt - Hauptbahnhof Gallus - Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.6 Excellent 1,000 reviews £60 includes taxes & fees 1 Feb - 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Pet-friendly - Free Wi-Fi - Restaurant - Air-conditioning 8.2 Very good 175 reviews £69 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Frankfurt-Hotels-Michel-Hotel-Frankfurt-Maintal.h20455201.Hotel-Information?chkin=2026-2-15&chkout=2026-2-16&rm1=a2®ionId=179894&destination=Frankfurt (and vicinity)&destType=MARKET&latLong=50.108788,8.665647&searchId=3e05be32-110b-4e42-9445-d472db87c50e&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FFrankfurt-Hotels-Grand-Hotel-Downtown.h1510924.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FFrankfurt-Hotels-Grand-Hotel-Downtown.h1510924.Hotel-Information) ## About the area Located in Bahnhofsviertel, a neighbourhood in Frankfurt, Grand Hotel Downtown is near a metro station. Frankfurt Opera House and English Theatre are cultural highlights, and some of the area's notable landmarks include Eurotower and Main Tower. Kaiserstrasse and Deutsche Bank Twin Towers are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with mountain biking and hiking/biking trails. [Visit our Frankfurt travel guide](https://www.expedia.co.uk/Frankfurt.dx179894) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.10881%2C8.66533&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A9UYcLmb_bkJfNc9A1ckKLQApwQ=) Taunusstrasse 48- 50, Frankfurt, HE, 60329 ### What's nearby - ![Frankfurt am main urban skyline with skyscrapers building at night in Frankfurt, Germany; Shutterstock ID 455116630](https://images.trvl-media.com/place/6053435/996c0d98-f91f-43a5-a3a9-215f9029d276.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Financial District 1 min walk \- 0.0 miles - ![Frankfurt City Center during the Frankfurt Christmas Market](https://images.trvl-media.com/place/1246/628ab591-efd9-47b1-863d-f87320207bf4.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kaiserstrasse 1 min walk \- 0.1 miles - ![Frankfurt_FrankfurtOperaHouse_6073553_05](https://images.trvl-media.com/place/6073553/e19b0d64-3936-4c1c-9dde-dd2a288fb390.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Frankfurt Opera House 8 min walk \- 0.4 miles - ![Maintower showing a city, a river or creek and landscape views](https://images.trvl-media.com/place/6073565/feb5b5e2-1124-4d77-b4d5-e9ca74ee5ee5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Main Tower 11 min walk \- 0.6 miles - ![Frankfurt_FrankfurtTradeFair_178865_03](https://images.trvl-media.com/place/178865/d189313c-2c31-406e-b8ef-9a36c6882c93.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Frankfurt Trade Fair 12 min walk \- 0.7 miles ### Getting around - Central Station Tram Stop 3 min walk - Frankfurt Central Station (tief) 4 min walk - Frankfurt Airport (FRA) 23 min drive ### Restaurants - Bar Shuka 3 min walk - Der Fette Bulle 2 min walk - Sapôres Sàigòn Street Food 2 min walk - Taunus Eck 1 min walk - mian 2 min walk ## About this property ### Grand Hotel Downtown Upscale hotel near Main Tower Located close to Kaiserstrasse and English Theatre, Grand Hotel Downtown provides dry cleaning/laundry services, a bar and a gym. Take some time to relax at the on-site spa. In addition to a sauna and a restaurant, guests can connect to free in-room WiFi. Other perks include: - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, tour/ticket information and a lift - Luggage storage, a TV in reception and a gift shop - Guest reviews say great things about the helpful staff Room features All 65 rooms offer comforts such as free international calls and premium bedding, as well as perks such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with satellite channels - Electric kettles, heating and daily housekeeping ## Similar properties ![Dining](https://images.trvl-media.com/lodging/10000000/9300000/9296000/9295926/87404614.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Forty Four Bahnhofsviertel - Pet-friendly - Free Wi-Fi - Breakfast available - Bar 6.2 315 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=9295926&PinnedHotelID=9295926&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/23600/23586/267dc032.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Domicil Hotel Frankfurt City Bahnhofsviertel - Pet-friendly - Free Wi-Fi - Breakfast available - Laundry room 7.6 Good 481 reviews £44 includes taxes & fees 11 Feb - 12 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=23586&PinnedHotelID=23586&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/1000000/450000/444400/444315/aa4098a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Continental Frankfurt Gutleutviertel - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Limited on-site parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children - A bar/lounge - A restaurant ### Things to do - Full-service spa - Gym - Sauna - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - Computer station ### Full-service spa - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Stair-free path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible path to lift - Wheelchair-accessible registration desk ### More - 1 building - 5 floors - Art Deco architecture - Built in 1908 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle - Minibar - Room service ### More - Desk - Free international calls - Free local calls - Free long-distance calls - Heating (climate-controlled) - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: anytime Contactless check-in and check-out are available Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children - Airport shuttle fee: EUR 40 per vehicle (one-way) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Tax ID - DE309483521 This property accepts credit cards, debit cards and cash Cashless transactions are available Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as Clarion Collection Frankfurt City Grand Hotel Downtown Frankfurt Center Plaza Frankfurt Center Plaza Hotel Frankfurt Grand Downtown Frankfurt Clarion Collection Hotel Frankfurt Central Station Clarion Collection Hotel Frankfurt City Grand Hotel Downtown Hotel Grand Hotel Downtown Frankfurt Grand Hotel Downtown Hotel Frankfurt ## Frequently asked questions ### Is Grand Hotel Downtown pet-friendly? ### How much does it cost to stay at Grand Hotel Downtown? ### How much is parking at Grand Hotel Downtown? ### What time is check-in at Grand Hotel Downtown? ### What time is check-out at Grand Hotel Downtown? ### Does Grand Hotel Downtown provide a shuttle to the airport? ### Where is Grand Hotel Downtown located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Downtown Reviews 6.6 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 5.6 Location ### 7.6 Staff & service ### 7.0 Property conditions & facilities 10 - Excellent 208 8 - Good 289 6 - Okay 235 4 - Poor 123 2 - Terrible 147 ## Reviews ### 4/10 Poor #### Michael 11 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Yes staff and room excellent ##### Michael Stayed 6 nights in Dec 2025 ### 8/10 Good #### SANTHOSH KUMAR 3 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good clean room... ##### SANTHOSH KUMAR Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Osvaldo 17 Oct 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities We checked in which was very quick. Got to the room and we found a hole in the wall, dead bug on the floor, holes in the floor and cigarette burns on the bathroom vanity. ##### Osvaldo Stayed 1 night in Oct 2025 ### 2/10 Terrible #### Roy Edward 16 Sept 2025 Disliked: Cleanliness, amenities, property conditions & facilities Nothing commendable about this venue. Staff were polite. Just. Even the low price is too much to pay. ##### Roy Edward Stayed 1 night in Sep 2025 ### 8/10 Good #### Verified traveller 1 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Room tidy and comfortable. Outside noise is constant ##### Verified traveller Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Carolina 17 May 2025 Liked: Cleanliness, staff & service, room comfort #### UPtown Downtown was fantastic Wonderful check & check out experience with welcoming Silvio at reception, very helpful with tips for Frankfurt travel and sights. The lovely couple running the breakfast buffet were outstanding and always had the most beautiful breakfast set up for the hotel, we looked forward to it every morning. Thank you all for making our stay a positive experience. ##### Carolina Stayed 5 nights in May 2025 ### 10/10 Excellent #### wi 6 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great Breakfast Buffet, quiet room, blue anti stress lights in room, no complain, clean, all went perfect, hot water to boil and make my tea was available, very generous property. ##### wi Stayed 2 nights in Nov 2024 ### 8/10 Good #### Madjid 29 Feb 2024 Liked: Amenities Clean and well located ##### Madjid Stayed 1 night in Feb 2024 ### 8/10 Good #### Fahim 24 Nov 2024 Liked: Cleanliness, staff & service The staff were nice. The breakfast was very good. The facilities were not the best, but were clean. The area around the hotel is very much a redlight district. ##### Fahim Stayed 1 night in Oct 2024 ### 8/10 Good #### Werner 26 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good alternative near Frankfurt Messe and Old Town Nice acomodation, friendly staff, very close to main train station. Not so family oriented neighborhood, but if you are traveling without children, it´s ok. ##### Werner Stayed 5 nights in Sep 2024 ### 10/10 Excellent #### David 7 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel itself was great. Very near to the station which was what we were after, the room was clean and tidy, though some of the flooring was quite damaged on the 5th floor where we stayed. We loved the decor of the hotel which was very well done. The only downside was that the hotel is surrounded by strip clubs and walking back to the hotel in the evening did not always feel totally safe. This is not the hotel’s fault but worth thinking about if you are travelling alone. Staff were courteous and we were checked in quickly. They also held our bags before check into we could explore which was great. Overall, a good experience - it’s shame about the neighbourhood! ##### David Stayed 2 nights in Jul 2025 ### 8/10 Good #### Matthias 11 Apr 2025 Liked: Cleanliness, staff & service, amenities Of course you can't expect a high classl 4 star hotel, but absolutely worth it for the price. Our room was clean and the bed was comfortable. Furnishing and equipment was ok with nice ambient lighting. Only the refrigerator was not working. Stuff was friendly and it's super close to central station. Great for a short stay. ##### Matthias Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Dominique 5 Apr 2025 Disliked: Cleanliness, amenities, property conditions & facilities The sector is kind of a redlight, the floors are broken, the rooms are too small, the sextor is so noisy at night. The staff is however, professional. ##### Dominique Stayed 1 night in Apr 2025 ### 6/10 Okay #### Harri 24 Aug 2023 Liked: Cleanliness, staff & service, property conditions & facilities Nice hotel and nice staff but located in the middle of drug users area. There is no parking at the hotel, only public parking hall about 400 m away and only for cars (not allowed for motorbikes). Staff very nice and helpful and pretty good breakfast. Clean and nice facilities. ##### Harri ### 6/10 Okay #### Jeffrey 21 Jun 2024 Liked: Staff & service Stayed here whilst visiting Frankfurt for the Euros. Very convenient for a football trip and of limited concerns for a group of men. It is however in the centre of the red light district and during the evening it gets busy and noisy. During the day it is quite dirty and we observed extensive public drug abuse. ##### Jeffrey Stayed 2 nights in Jun 2024 ### 8/10 Good #### Vania 2 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Cozy I loved the staff, by far. my favorite part. The room was spacious, the area lighting could be better, but the LEDs were fun. The surrounding night life gets pretty rowdy, but I can guarantee your safe inside with these guys. ##### Vania Stayed 1 night in Sep 2023 ### 6/10 Okay #### Alan 18 Oct 2024 Disliked: Amenities These hotel itself is very nice and so are the staff. The problem is the location or rather the people who hang around the streets in this location. I am a solo traveler so I wasn't too concerned but it may be concerning to others. The AC did not work, probably because the hotel had isolated it due to the cool temperature outside but the street noise was too great to leave a window open. ##### Alan Stayed 2 nights in Oct 2024 ### 4/10 Poor #### david 24 Apr 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities arrived late after 3 hour train delay & pouring with rain & shocked at surroundings. at first I thought hotel closed & boarded up with unsavoury characters sheltering in alcoves but eventually found front door. check in strange as I normally provide a preprinted label but receptionist insisted I complete the form in handwriting (explaining “you’ve probably noticed it’s a difficult area & I need your handwriting “!). he explained “lift out of action as you’ve been notified” - which I hadn’t- so at age 81 I had to drag suitcases to THIRD floor . I noticed floors on first and second floors in poor repair. this is more like a young people’s hostel than a hotel. However breakfast was of exceptional quality- don’t recommend ##### david Stayed 1 night in Apr 2025 ### 4/10 Poor #### Tessa 16 Feb 2024 Liked: Cleanliness, staff & service Grand Hotel was a strange stay. The hotel itself was quite nice, and our room was quaint, clean, and well lit. The bed was not very comfortable and the comforter did not cover both of our bodies (there is a spare in the closet, though). The staff were kind and helped us in storing our luggage for the day. However, the location around the hotel is pretty sketchy. On our way into the hotel, I was catcalled multiple times and witnessed many scenes of drug use. The street that this hotel is on is infamous for red light district and drugs. The addicts will keep to themselves, but the fact is that the street is so uncomfortable. A shame for this nicer hotel to be in such a bad area. ##### Tessa Stayed 1 night in Feb 2024 ### 6/10 Okay #### MUDAR 16 Aug 2024 Liked: Staff & service Location:The Grand Hotel Downtown is situated in a red-light district, an area known for prostitution and drug activity. This location is highly unsuitable for families and raises significant safety concerns, particularly at night. Safety:Given the neighborhood's reputation, it is unsafe to go out, especially after dark. This could be a major concern for guests, affecting their overall comfort and security. Amenities:The hotel is conveniently located near many restaurants and grocery stores, which is a positive aspect. Its proximity to the central station also makes commuting easy. Hotel Experience: Staff: The reception staff are friendly and helpful. Rooms: Rooms are spacious but lack air conditioning, which can be uncomfortable during summer. Towels: Towels are old and in need of replacement. Beds: The beds are comfortable. Housekeeping: Housekeeping services are good. Wi-Fi: Wi-Fi is reliable and performs well. Cleanliness: The hotel’s cleanliness is above average. Breakfast: The buffet breakfast offers a good variety for €12\. Bathroom: The bathroom is functional but features a curtain more suited for a regular window rather than a bathroom. Overall Rating: 6/10 ##### MUDAR Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Paige 31 Oct 2025 Not a safe location ##### Paige Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Patrea 17 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great! I even got upgraded! The front desk staff we’re very friendly! ##### Patrea Stayed 1 night in May 2025 ### 10/10 Excellent #### mehmet 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good service ##### mehmet Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Liban 19 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent!! Excellent hotel, location and staff! ##### Liban Stayed 1 night in May 2025 ### 2/10 Terrible #### Martin 8 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort I didn’t stay there … they still charge me totally scamming !!! ##### Martin Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Homaris Apartments Frankfurt ](https://www.expedia.co.uk/Frankfurt-Hotels-Homaris-Apartments-Frankfurt.h102203457.Hotel-Information) > > [B&B Barry](https://www.expedia.co.uk/Barry-Bed-And-Breakfasts.d601592-aaBedAndBreakfasts.Travel-Guide-Accommodation) > > [Hotel Excelsior](https://www.expedia.co.uk/Frankfurt-Hotels-Hotel-Excelsior-Central-Station.h14340.Hotel-Information) > > [Flemings Selection Hotel Frankfurt-City](https://www.expedia.co.uk/Frankfurt-Hotels-Flemings-Selection-Hotel-Frankfurt-City.h1841557.Hotel-Information) > > [Trip Inn Residence City Center](https://www.expedia.co.uk/Frankfurt-Hotels-Trip-Inn-Residence.h34812499.Hotel-Information) > > [Kefalos Beach Tourist Village](https://www.expedia.co.uk/Paphos-Hotels-Kefalos-Beach-Tourist-Village.h11965223.Hotel-Information) > > [Hotels in Testaccio](https://www.expedia.co.uk/Testaccio-Rome-Hotels.0-n6133567-0.Travel-Guide-Filter-Hotels) > > [Hotels in Lisbon](https://www.expedia.co.uk/Lisbon-Hotels.d2080.Travel-Guide-Hotels) > > [Highfield Apartments](https://www.expedia.co.uk/Southampton-Hotels-Highfield-Apartments.h34124561.Hotel-Information) > > [NAAM Hotel & Apartments Frankfurt](https://www.expedia.co.uk/Frankfurt-Hotels-NAAM-Hotel-Apartment-Frankfurt-City-Messe-Airport.h13405739.Hotel-Information) > > [Leonardo Hotel Offenbach Frankfurt](https://www.expedia.co.uk/Frankfurt-Hotels-Leonardo-Hotel-Offenbach-Frankfurt.h38502449.Hotel-Information) > > [Rocco Forte Villa Kennedy](https://www.expedia.co.uk/Frankfurt-Hotels-Rocco-Forte-Villa-Kennedy.h1329504.Hotel-Information) > > [The Blasky Frankfurt](https://www.expedia.co.uk/Frankfurt-Hotels-On-Top-By-Lehmann-Hotels.h48858262.Hotel-Information) > > [Premier Inn Wiesbaden City Centre](https://www.expedia.co.uk/Wiesbaden-Hotels-Prizeotel-Wiesbaden-City.h66862053.Hotel-Information) > > [Flemings Hotel Frankfurt Main - Riverside](https://www.expedia.co.uk/Frankfurt-Hotels-Flemings-Hotel-Frankfurt-Main-Riverside.h558395.Hotel-Information) ### Flights > [Flights from Belfast (BHD) to Paisley (GLA)](https://www.expedia.co.uk/lp/flights/bhd/gla/belfast-to-glasgow) > > [Flights from Edinburgh (EDI) to Schkeuditz (LEJ)](https://www.expedia.co.uk/lp/flights/edi/lej/edinburgh-to-leipzig) > > [Air Mauritius](https://www.expedia.co.uk/Air-Mauritius-Flights.cMK.Travel-Guide-Airlines) ### Cars ### Activities ### Packages > [CF Toronto Eaton Centre](https://www.expedia.co.uk/CF-Toronto-Eaton-Centre-Downtown-Toronto.d6072457.Attraction) > > [Cappadocia Holidays](https://www.expedia.co.uk/Cappadocia.d6054888.Holidays-City-Breaks) ### General ---