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Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Guest reviews

3.5 out of 5 Good
882 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available
Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Map

Explore the area

Popular LocationDeutsche Bank Twin Towers9 min walk
Popular LocationMaintower9 min walk
Popular LocationNizza12 min walk
AirportFrankfurt (FRA-Frankfurt Intl.)17 min drive

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  • Single Room

    Room amenities

    • 86 sq ft
    • Sleeps 1
    • 1 Single Bed
    More detailsSingle Room
  • Double Room

    Room amenities

    • 151 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsDouble Room
  • Business Double or Twin Room

    Room amenities

    • 172 sq ft
    • Sleeps 2
    • 2 Single Beds
    More detailsBusiness Double or Twin Room
  • Triple Room

    4.3/5 guest room rating

    Room amenities

    • 226 sq ft
    • Sleeps 3
    • 2 Single Beds and 1 Single Sofa Bed
    More detailsTriple Room

About this area

Frankfurt

Located in Frankfurt's Bahnhofsviertel neighbourhood, Grand Hotel Downtown is in the city centre and near a metro station. Frankfurt Opera House and English Theatre are cultural highlights, and some of the area's notable landmarks include Maintower and Deutsche Bank Twin Towers. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with hiking/biking trails and mountain biking.
Visit our Frankfurt travel guide
View in a map
Popular Location

What's nearby

  • Deutsche Bank Twin Towers - 9 min walk
  • Maintower - 9 min walk
  • Nizza - 12 min walk
  • Alte Oper - 13 min walk
  • Skyline Plaza - 13 min walk

Getting around

  • Frankfurt (Main) Central Station - 4 min walk
  • Central U-Bahn - 4 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.) - 17 min drive

Restaurants

  • Indigo - 3 min walk
  • Walon - 3 min walk
  • EatDOORI - 4 min walk
  • Wursthelden - 4 min walk
  • Plank - 4 min walk

About this property

Grand Hotel Downtown

Art Deco Frankfurt hotel in Bahnhofsviertel, walk to Maintower
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 65 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include room service and premium bedding.
Grand Hotel Downtown offers 65 forms of accommodation with minibars and a safe. Beds feature premium bedding. 32-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: EUR 10 for adults and EUR 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness centre

Family friendly

  • Dry-cleaning service
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Hebrew
  • Hindi
  • Romanian
  • Russian
  • Spanish

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Climate control (heating)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in between 3:00 PM and anytime
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 10 for adults and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 40 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - DE309483521
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Clarion Collection Frankfurt City
Grand Hotel Downtown Frankfurt
Center Plaza Frankfurt
Center Plaza Hotel Frankfurt
Grand Downtown Frankfurt
Clarion Collection Hotel Frankfurt Central Station
Clarion Collection Hotel Frankfurt City
Grand Hotel Downtown Hotel
Grand Hotel Downtown Frankfurt
Grand Hotel Downtown Hotel Frankfurt

Frequently asked questions

Can I cancel my reservation for free at Grand Hotel Downtown and receive a full refund?
Yes, Grand Hotel Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hotel Downtown cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Grand Hotel Downtown?
As of 23 Sep 2020, prices found for a 1-night stay for 2 adults at Grand Hotel Downtown on 1 Oct 2020 start from £44, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Grand Hotel Downtown pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grand Hotel Downtown?
Limited spots are available.
What time is check-in at Grand Hotel Downtown?
Check-in is from 3:00 PM to anytime.
What time is check-out at Grand Hotel Downtown?
Checkout is at 11:00 AM.
Does Grand Hotel Downtown provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 40 per vehicle, one-way, applies.
Where is Grand Hotel Downtown located?
Located in Bahnhofsviertel, this hotel is within a 10-minute walk of Kaiserstrasse, English Theatre and Deutsche Bank Twin Towers. Maintower and European Central Bank are also within 10 minutes. Central U-Bahn and Frankfurt (Main) Central Station are within a 5-minute walk.
3.5
Good
882 reviews
5 - Excellent
150
4 - Good
361
3 - Okay
230
2 - Poor
88
1 - Terrible
53

4.0/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

1/5 Terrible

Stayed 2 nights in Aug 2020

2/5 Poor

Stayed 2 nights in Jul 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service
The room was styled very interestingly. However the bathroom needed a slight renovation especially the shower. The fridge also was not functioning. The neighbourhood even though it was in the heart of Frankfurt was sketchy.
Stayed 1 night in Jul 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
Property is not in the best location, but the hotel it’s self was good.
Stayed 3 nights in May 2020

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2020

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