Best Western Plus Welcome Hotel Frankfurt

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Frankfurt Trade Fair and Congress Center Messe Frankfurt are located near Best Western Plus Welcome Hotel Frankfurt, which provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, View, serves lunch. In addition to a gym and a business centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
The current price is £58
includes taxes & fees
12 Oct - 13 Oct

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

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Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Business Double Room

A hotel room with a bed, bedside table, TV, and a window with curtains.

Business Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior double Suite

A hotel room with a bed, a sofa, a coffee table, and a TV.

Junior double Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Single Beds, Refrigerator

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Deluxe Room, 2 Single Beds, Refrigerator

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

A hotel room with a bed, bedside table, TV, and a window with curtains.

Superior Room, 1 Queen Bed

9.0 out of 10
Wonderful
(13 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds

A hotel room with a bed, bedside tables, a TV, and a window with curtains.

Superior Room, 2 Single Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Room, 1 Single Bed

A hotel room with a bed, a desk, a chair, a lamp, a window with a city view, and a curtain.

Superior Room, 1 Single Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Queen Room

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View

A hotel room with a bed, a desk, and a window with a city view.

Standard Room, 1 Queen Bed, City View

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite, 2 Single Beds, Refrigerator (with Sofabed)

A hotel room with a bed, a sofa, a TV, and a window with curtains.

Junior Suite, 2 Single Beds, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

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About the area

Located in Bockenheim neighbourhood, Best Western Plus Welcome Hotel Frankfurt is connected to a railway/underground station. Römerberg is a notable landmark, and travellers looking to shop may want to visit MyZeil and Frankfurt Christmas Market. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Festhalle Frankfurt. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Frankfurt travel guide
Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486

What's nearby

  • A modern building with a sign reading "messe Frankfurt" and a large glass facade.
    Frankfurt Trade Fair
    8 min walk - 0.4 miles
  • A modern building with a curved facade and multiple flags in front.
    Congress Center Messe Frankfurt
    18 min walk - 1.0 mile
  • A modern building with a glass facade and a distinctive roof.
    Festhalle Frankfurt
    3 min drive - 1.3 miles
  • A city skyline with a prominent church tower, a bridge with vehicles, and a river.
    Skyline Plaza
    3 min drive - 1.5 miles
  • Rebstockpark
    6 min walk - 0.4 miles

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop
    1 min walk
  • Frankfurt am Main West Station
    18 min walk
  • Frankfurt Airport (FRA)
    16 min drive

Restaurants

  • Restaurant Centro
    12 min walk
  • Restaurant Veranda
    13 min walk
  • Restaurant Stremma
    13 min walk
  • Restaurant Verdino
    13 min walk
  • Zampano Pizza & Pasta
    5 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

  • Upscale hotel near Frankfurt Trade Fair
  • Located close to Congress Center Messe Frankfurt, Best Western Plus Welcome Hotel Frankfurt provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. The on-site restaurant, View, serves lunch. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), self-parking (surcharge) and bike parking
    • A computer station, a banquet hall and tour/ticket information
    • A lift, 6 meeting rooms and smoke-free property
    • Guest reviews say good things about the helpful staff and overall condition
  • Room features
  • All 173 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
  • More conveniences in all rooms include:
    • Bathrooms with baths or showers and free toiletries
    • 33-inch HDTVs with cable channels
    • Wardrobes/cupboards, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: GreenSign Hotel. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Mellis
  • View

Things to do

  • Bicycle storage
  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,358 square feet of conference space
  • 6 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Hand-held showerhead
  • Handrails in stairways (112 centimetre high)
  • Height-adjustable showerhead
  • Lift (84 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)

Entertainment

  • 33-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches used
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Covered self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 10 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property class

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Frequently asked questions

Is Best Western Plus Welcome Hotel Frankfurt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Welcome Hotel Frankfurt?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Welcome Hotel Frankfurt on 12 Oct 2026 start from £58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Welcome Hotel Frankfurt?

Self-parking is available for EUR 25.00 per night.

What time is check-in at Best Western Plus Welcome Hotel Frankfurt?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plus Welcome Hotel Frankfurt?

Checkout is at 11 AM.

Where is Best Western Plus Welcome Hotel Frankfurt located?

Located in Bockenheim, this spa hotel is within 1 mile (2 km) of Frankfurt Trade Fair and Congress Center Messe Frankfurt. Rebstockpark and Brentanopark are also within 1 mile (2 km). Leonardo-da-Vinci-Allee Tram Stop is only a 2-minute walk and An der Dammheide Tram Stop is 7 minutes.

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Reviews

Best Western Plus Welcome Hotel Frankfurt Reviews

8.4

Very good

9.0

Cleanliness

7.2

Location

8.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 369 out of 886 reviews
Rating 8 - Good. 344 out of 886 reviews
Rating 6 - Okay. 106 out of 886 reviews
Rating 4 - Poor. 43 out of 886 reviews
Rating 2 - Terrible. 24 out of 886 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Amenities
My first time in Germany, And definitely will say thats a good place to stay in
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, away from the train station, which we found to he a sketchy area. Great Italian restaurant nearby, just ask the front desk.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
great staff
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice room and breakfast buffet, but the first thing I discovered when entering the bathroom was a long-tailed silverfish which wasn’t the nicest surprise, even though they’re pretty harmless.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Clean room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good overall and clean. The location is ideal. Many options within walking distance. Totally recommend. Rooms are rather small.
Stayed 6 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Nice bedroom on the last floor! Very friendly and helpful staff. Great breakfast. Well located with the bus and tram just across the street. Everything is perfect!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good here
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort . I'll go again.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay before flight

Very easy to find location. 15km from the Airport. Its 25 Euros to park over night in the deep garage, but if you find a spot outside on the street, it's free. And safe. The rooms are what you would expect. Very clean. The concierge, very helpful and have great tips. Sadly the restaurant was closed, but they recommended a Thai Restaurant, 5 minutes walk away. We were not disappointed. Would recommend any time.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel well located

I was on a solo trip to Frankfurt and stayed at this hotel for 7 nights. The night staff and breakfast staff was really nice and helpful. However the guy for my checkout just got really angry and yelled at me just because I asked if I could keep the hotel card as a souvenir. He could have just said no sorry I would have understood that’s fine. He didn’t need to be that rude. It kind of ruined everything especially when you just spent 700€ in this hotel.
Stayed 4 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
: Very nice team, the staff are really great ; good insonorisation for sound ; good looking hotel and chamber - : The shower is nice and modern, but it make water everywhere ; it take time to go downtown ; nothing really near (resto, grocery, etc.) ; it says that we can do your laundry but that's not true, it's only one or two days a week (from what I understand), so if your stay is booked outside these days, we can't do your laundry ; the AC was not fonctional
Stayed 2 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Clean and New, but watch the check in and parking

Couldnt check in on the first day as receptionist has no idea how to do it. Was on the phone asking colleague and showing screen via video call. After 10 minutes got bored of waiting and requested my key so I could go to the room. Also, parking is very expensive 75 euro for 34 hours parking. The first 25 euro was incurred for the firt "day" although I arrived at 10:30 at night. Hotel is clean and new, although not sure what the "Plus" refers to in the name. It is a standard Best Western.
Stayed 2 nights in Mar 2025
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Stayed 2 nights in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointing Experience Despite Clean Rooms We stayed at the Best Western Plus Frankfurt and while the hotel itself is clean and the rooms are spacious with very comfortable beds, the overall experience was let down by poor service and a terrible breakfast. When we arrived, the kids’ beds hadn’t been set up, even though our booking clearly included them. After a long day of travel, this was really disappointing and not what you expect from a hotel of this standard. From the moment we arrived, the reception staff seemed uninterested and unwelcoming. Each time we came back in the evening, they didn’t even lift their heads to greet us, even when I said hello. They were too busy on their phones to acknowledge guests, which felt quite rude and unprofessional. Breakfast was honestly abysmal, the worst I’ve ever had in any hotel. Half of the stations were empty: no bacon, no meatballs, no pancakes, and no fruit. On our last morning, I had to specifically ask for fried eggs because nothing was being replenished. The staff at breakfast, much like reception, looked unhappy and disengaged. The only bright spot was on our last day, when a lovely lady at reception smiled, chatted with the kids and even gave them some sweets a small gesture that made a big difference. It was nice to end on a positive note, but unfortunately, it’s not enough to make up for the rest of the stay. If I ever return to Frankfurt, this would be the last hotel I’d choose.
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was very good, and lots of variety.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was spa room, but it was closed for some reason. Otherwise, grocery is next building and streetcar and bus station is in front of hotel. Very convenient yo go to downtown. Streetcar stop has ticket machine, touch screen wasn’t working very well, but if you buy Stuttcard, you good to go anywhere.
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Clean room and very good breakfast
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
After traveling for over 24hrs with only minimal opportunity to get some sleep and crossing over 6 hr time difference it was nice to have a quiet clean environment to catch up on some rest before starting the next phase of our trip.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very few options in breakfast for vegetarian.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel good access and clean and good staff.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for 2 nights
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good but less option for dinner
Stayed 2 nights in Jan 2026