Interior
Check availability

Reviews of Luna Paradise by the Sea

3 out of 5
Luna Paradise by the Sea
4221 Bougainvilla Drive, Lauderdale-by-the-Sea, FL

Reviews

8.4

Very good

Rating 10 - Excellent. 50 out of 98 reviews" "
Rating 8 - Good. 28 out of 98 reviews" "
Rating 6 - Okay. 11 out of 98 reviews" "
Rating 4 - Poor. 4 out of 98 reviews" "
Rating 2 - Terrible. 5 out of 98 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and convenient
Cean and accommodating. Nice and professional administration. I had a very pleasant stay. Great location and great space.
Stayed 3 nights in Nov 2019
Response from Nelson on 20 Nov 2019
Thanks for your comment.

2/10 Terrible

Sad

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There literally was so many dust bunnies under the bed that it was unbelievable. We thought we would have towels and did not so you we called property manager who told us he would have to buy face clothes the next day. When we opened our door, there was a blanket in a bag and some badly stained facecloths. The place was a pit.
Stayed 4 nights in Jan 2019
Response from nelson on 9 Sept 2019
thanks for your comment

8/10 Good

Michel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Nelson on 25 Aug 2019
Thanks for your comment is important to us.

10/10 Excellent

Didier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property Great location
Stayed 5 nights in Aug 2019
Response from Nelson on 23 Aug 2019
thanks for your comment , gives us motivation to continue .

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good and reasonably priced Close to the beach nice convenient and confortable apartment
Stayed 6 nights in Aug 2019
Response from Nelson on 14 Aug 2019
Thanks for your comment , give us fuel to continue working.

8/10 Good

Heejin

Liked: Cleanliness, property conditions & facilities, room comfort
I will recommend to my friends.
It was good and comfortable.
Stayed 3 nights in Jul 2019
Response from Nelson on 6 Aug 2019
Thanks for choosing our site , thanks for your comment .

2/10 Terrible

JD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay
To many bad things to list. Normally I do not take the tine to review, but this place was very dissapointing. Stay away from it. Owners need to take care of the place and at least put clean sheets, towels, soap, etc.
Stayed 3 nights in Jul 2019
Response from Nelson on 17 Jul 2019
During the stay he never complain , just when he left , impossible to help a guest without any communication , we are commit to help our guests but we need real time feedback .Our business depends on our costumers if they need something we try to deliver intermediately.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019
Response from Nelson on 16 Jun 2019
Thanks for your visit , highly appreciated

6/10 Okay

Brittany

Stayed 3 nights in May 2019
Response from Nelson on 16 Jun 2019
Thanks for your visit.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property. The only slight negatives were the pool (didn't appear to be cleaned daily) or cushions on the lounges. Would absolutely go back. Nelson was great.
Stayed 4 nights in Apr 2019
Response from Nelson on 16 Jun 2019
Thanks for your comment

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to spent your vacation
Great clean place, wonderful location
Stayed 3 nights in Apr 2019
Response from Nelson on 16 Jun 2019
Thanks for your comment.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property interior was very modern and clean. Great location short walk to beach bars and restaurants
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good location, nice manager. In desperate need of repair and investment.
Stayed 4 nights in Jan 2019
Response from Nelson on 20 Nov 2019
Thanks for your comment

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked this hotel but a manager said this property is already full. And i cannot stay.
Stayed 3 nights in Jan 2019
Response from Nelson on 20 Nov 2019
Sorry about what happen , we are working hard to correct .

6/10 Okay

Verified traveller

Stayed 6 nights in Dec 2018
Response from Nelson on 20 Nov 2019
Thanks for your comment

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!!
Loved it! Would go again! Super private, right on the beach. Room was awesome! Clean and the staff was amazing! He brought over anything we needed!! And we had an iguana friend on the roof :) best part lol :)
Stayed 3 nights in Oct 2018
Response from swany on 12 Nov 2018
Thanks for your feedback :)

10/10 Excellent

Martha, Western Ma.

Liked: Cleanliness, property conditions & facilities, room comfort
Best value in Fort Laundale for 2 people room has a small kitchen which allow you to make a meal if you choose less then 3 minutes to the beach the management were eager to help. you not find a better value in Fort Lauderdale
Stayed 4 nights in Oct 2018
Response from swany on 12 Nov 2018
Thanks for your feedback :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the main street but still nestled away from traffic. Good price for room
Stayed 3 nights in Oct 2018
Response from swany on 12 Nov 2018
thanks for your feedback :)

8/10 Good

Anne, Charles Town, WV

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Great location, great price, loved the little courtyard, swimming pool was always spotless. The manager/owner, Nelson, was very attentive, we had WiFi issues which he fixed right away. I would have loved to have given this apartment a 5 star but when we arrived, it didn’t look like the place had been vacuumed and there was so much old dust and hair everywhere especially in the bathroom, in all the corners, behind the doors and it the big hall closet. We will, however come back to the same place when we go back to Lauderdale.
Stayed 5 nights in Oct 2018
Response from reservation on 24 Oct 2018
we will take note . thanks for staying with us .

4/10 Poor

Miami

Disliked: Cleanliness, property conditions & facilities, room comfort
The good things are that the apartment is big enough for 4 persons, close to restaurants and the pool is heated at night. But, as other reviews mentioned, the bed linens and towers are super dirty with stains of blood and feces. The kitchen utensils were dirty as well. It has no hair dryer and No house keeping at all. Very disappointed.
Stayed 3 nights in Sep 2018
Response from Reservation on 30 Oct 2018
we will address this directly .

4/10 Poor

Clarence

Disappointed!
We arrived around 6pm to discover there is no office to register our stay. After dialing the number listed on the Hotels.com website several times and not receiving an answer we asked a few guests around the pool if they could assist. They informed us there is a number pinned to a bulletin board with the managers number. Once we discovered that about 20 mins later we were instructed on how to check in with a door code. The manager never came to meet us or collect payment, our card on file with hotel.com was charged the day of checkout. The apartment was sparsely furnished and decorated. There was a mismatch of dishes, glassware so we made do with what was available. Since we were traveling, we expected at least shampoo, soap etc. Nothing! Future travelers, beware, there are additional costs to have your room cleaned, $40 per occurrence! Bottom line, I feel a lot of details were not listed in the Hotels.com website. As a new residence to Lauderdale by the Sea I will be hard pressed to suggest this property to my traveling friends.
Stayed 3 nights in Sep 2018
Response from Nelson on 20 Nov 2019
Thanks for your comment

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Find someplace else, unprofessional property
I arrived for check in around 6:30 pm on a Wednesday evening only to find no employees around. The confirmation notes that check in is available 24 hours, however there the motel does not have an office, nor is there easily visible info about who to call. I called the Google number associated with the property a few times only to get voicemail. After 20 minutes a guest pointed me to a printer paper thumbtacked to a bulletin board to call Nelson for check in. Nelson did not pick up. Texted Nelson, and received a reply asking the name of my reservation. I replied, and asked him to call as texting to check in to a motel is annoying and unprofessional. I never received a reply and had to find other accommodation while my 5 month old daughter and wife sat in the car. Spend your money at a place that deserves it, not with owners who don't show the common decency to: have an office/keep an employee on site/answer a phone/ reply to a text/ uphold a reservation.
Stayed 3 nights in Aug 2018
Response from Nelson on 21 Nov 2019
Thanks for your comment

8/10 Good

Kelli, Euless, TX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local Living
Charming very close to the beach apartment! Plenty of room for the three of us and my 8 year old son loved the pool!
Stayed 4 nights in Aug 2018
Response from swany on 10 Aug 2018
Thanks for your feedback :)

10/10 Excellent

Luiz C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back soon
Everything was as expected. If you need something just ask Nelson , who is always ready to assist you .
Stayed 7 nights in Jul 2018
Response from swany on 1 Aug 2018
we appreciate your feedback .

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Couple Staycation
Very clean and Nelson was very accommodating we enjoyed our stay very much.
Stayed 3 nights in Jul 2018
Response from swany on 1 Aug 2018
we appreciate your feedback .

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018
Response from swany on 1 Aug 2018
we appreciate your feedback .

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So glad to find!
This place was great. Very roomy apartment type with full kitchen, living room, flat screen TV, good sized bedroom with king bed. Two blocks or so from the pier and even closer to the water.....quite a few things in the area. We love Lauderdale by the Sea & go a few times a year. Definitely going to remember this place! Nice pool too & extra beach chairs & even a cooler we found in the closet. Highly recommend. Great price!! :)
Stayed 4 nights in Apr 2018
Response from swany on 1 Aug 2018
we appreciate your feedback .

10/10 Excellent

Argo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Nelson on 21 Nov 2019
Thanks for your comment.

8/10 Good

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to everything (beach, stores, restaurants). Accommodating property manager, clean. Not a very commfortable bed, but we still slept well thanks to the sun, sand, and walking.
Response from Nelson on 21 Nov 2019
Thanks for your comment

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities, room comfort
Winter sunshine located.
Great location and sheltered pool area when windy. Good internal space and tv.
Stayed 4 nights in Mar 2018
Response from Nelson on 21 Nov 2019
Thanks for your feed back

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Very close to the beach and restaurants and shops. The room was clean and nice. Nothing fancy but had everything we needed for a nice beach vacation. Would stay here again.
Stayed 5 nights in Feb 2018

8/10 Good

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine Lauderdale by the sea
Very great location and good price, simple but functional place, clean and near the beach.
Stayed 4 nights in Feb 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
The gentleman that greeted us, Nelson, was about the nicest person I’ve encountered in the hotel business. The room was clean and served its purpose. The comforter had some stains on it, but that wasn’t discovered until a few days later when the sheets wrapped around it came undone. I was considering asking for a new comforter, but it wasn’t a big deal. The location was perfect for the wedding we had to attend. I would guess it is a lot better during the summers due to its proximity to the water. I look for the least expensive place in an ideal location, and although I thought the price was a bit high, it was one of the better deals the day I searched online. It’s a room, and it’s in a safe location. You can’t ask for more, but I was happy the room was as cozy as it was.
Stayed 7 nights in Jan 2018

10/10 Excellent

Ranae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
The mini apartment was wonderful with extra stuff I didn’t even think of like the beach chairs and towels. I would definitely stay there again. It’s a short walk to the beach and restaurants. The only thing we didn’t have was washcloths but we made do.
Stayed 4 nights in Jan 2018

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden Gem
Most of the reviews on this place were spot on. Very comfortable apartment and clean. Walking distance to the restaraunts and beach. Great safe location. Manager is not always on premesis but replies to all your needs. I will definitely stay here again.
Stayed 3 nights in Jan 2018

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best deal available, great for a family!
I was VERY pleased with my stay here. While it was not the type of hotel with maid service or a front desk, it was a great value and had everything we needed. It was a 5 minute walk to town and beautiful beach! Nelson, the property manager was there if we needed anything more than we had, but never really lacked ANYTHING. Looking forward to another stay next visit.
Stayed 4 nights in Jan 2018

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities, room comfort
Girls Getaway
Was first time I didn't check in at a desk but it worked just as well with a phone call. Very clean. Great setup. Walgreens was just a block away to get the normal snacks and drinks ( ice cream too) to put in kitchen for watching TV time. Close to restaurants,shops, and ocean. Felt safe walking around area days and evenings. Also, being right off A1A, driving to several sight seeing areas made it easy to find our way to and from the motel. Would definitely recommend it.
Stayed 3 nights in Jan 2018

10/10 Excellent

Norm, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was close to the beach and great restaurants
Check in was easy. Everything about the place was clean. Pool area was always clean and organized. Would definitely stay there again and would highly recommend it.
Stayed 3 nights in Jan 2018

8/10 Good

Jeanniffer, Caracas

Liked: Cleanliness, staff & service, room comfort
Nice. We had a good stay ... The location was nice. The Hotel staff very educated ... Not bad ....
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, comfortable condo a two-minute walk from the beach in a quiet area of Lauderdale-By-The-Sea, yet right near the main strip. The manager, Nelson was very responsive to our needs without being at all intrusive. I would definitely recommend this place! Also great that it included a free parking spot. It felt private enough.
Stayed 11 nights in Dec 2017

4/10 Poor

Tracey, st.Johns Newfoundland, Canada

Disliked: Property conditions & facilities
Close to beach but overall disappointed.
Motel like set up! Very close to the beach but old and not up to my standards. The unit I was in was renovated but quality of work was poor. Manger was very friendly and was on site during the days but lived 2 hours away so if you needed anything you generally waited for the following day to receiver help or supplies.Many amenities are within walking distance but some of the nearby motel/hotels were very ran down therefore clientele was questionable! My husband and I did walk the area at night however we were very cautious.I personally would not stay again.
Stayed 4 nights in Dec 2017

10/10 Excellent

Dillon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Will come back if in area
This place was about as perfect of a stay as you would hope for. Wifi works, place is clean, well updated and good vibe in rooms. Two things I wasn't thrilled about was that two guys came in the room and fixed some lighting fixtures while I was out and I got back while they were working. The owner did warn me of this, but I wished he asked me if I mind rather than telling me it was gonna happen. I would have liked for them to wait considering some pricey stuff I had in the room and that they kinda left a small mess on the floor I had to sweep up. Lucky for me they did have a broom in the place so I could actually sweep it up. Very nice owner and workers though. Second thing is that there is no sign or anything on the building to show where it is, and the address listed took me to the wrong place. I had to search to find it a little bit and ask some people.
Stayed 4 nights in Oct 2017

10/10 Excellent

Michael D

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2017

8/10 Good

K'Leita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing area
Wonderful area, great for work and play
Stayed 4 nights in Nov 2017

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location Very clean and well equipped
Stayed 4 nights in Oct 2017
Thanks for your feedback . were glad you enjoyed your stay .

10/10 Excellent

Kamila

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2017

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location!
Nelson, the property manager, is great and very accommodating. Room was clean and well furnished. The location is excellent with Angelins Square a few blocks away. I would definitely stay again!
Stayed 8 nights in Oct 2017

8/10 Good

Jay, New York, NY

Liked: Cleanliness, property conditions & facilities, room comfort
Nice Stay in Apartment
Our stay at Luna Paradise was pleasant, it was a nice size apartment for both myself and fiance. It was very easy to check in, and didn't have to deal with any usual check in procedures at hotels. And the resort fees that are usually given for stays at miami beach or fort laurdadale. And lets not forget parking fees. Everything was included in our stay, and we didn't see any extra fees after we left our stay. The only thing I wish was different were the pillows, I like pillows to be just a tad bit firmer. Besides that it was great, oh and wished the pool was a little bigger. If 2 groups were there it was already packed.
Stayed 5 nights in Aug 2017

10/10 Excellent

Yescenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I really enjoyed our stay at Luna Paradise.
Stayed 4 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCEPTIONAL!!! Great room! Very clean! Awesome location! Priced right!
Stayed 7 nights in Aug 2017