Exterior

Reviews of Fairfield Inn & Suites Fort Collins South

2.5 out of 5
Fairfield Inn & Suites Fort Collins South
3520 Timberwood Drive, Fort Collins, CO

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 470 reviews" "
Rating 8 - Good. 103 out of 470 reviews" "
Rating 6 - Okay. 20 out of 470 reviews" "
Rating 4 - Poor. 16 out of 470 reviews" "
Rating 2 - Terrible. 14 out of 470 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marcus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Apr 2024

10/10 Excellent

Bruce

Travelled with family
Great location close to the interstate with several good eating places within walking distance.
Stayed 1 night in Mar 2024
Response from AGM on 8 Mar 2024
BruceThank you for taking the time to share about your recent experience while staying with us. We are for sure blessed to have some great food options near by and our location near the interstate makes for an easy shot to the hotel. We do hope that you will visit us again real soon.

10/10 Excellent

Angeles

Stayed 1 night in Feb 2024
Response from AGM on 1 Apr 2024
AngelesThank you for taking the time to share about your recent stay. We are always happy to see our guests enjoying themselves. We hope to see you again the next time you are in town.

10/10 Excellent

mike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to several good restaurants. The hotel was booked with hockey and volleyball teams. Only 1 hostess for breakfast and she seemed overwhelmed. Only 2 flavors of yogurt- 1 of which was strawberry which I'm allergic to.
Stayed 2 nights in Feb 2024
Response from AGM on 21 Feb 2024
MikeThank you for taking the time to share with us on how we did during your stay with us. I am sorry to hear that the options for our yogurt was so slim and that you could not partake in them. I do hope that the rest of your stay was enjoyable and hope that the next time you are in town you give us another try.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful to be able to plug in our ev hybrid car in the parking lot. Thank you.
Stayed 1 night in Feb 2024
Response from AGM on 14 Feb 2024
PaulThank you for taking the time to share about your positive experience while staying with us. We are always happy to see our guests having a good time. With hopes to see you all again soon.

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Feb 2024
Response from AGM on 7 Feb 2024
SandraThank you for taking the time to share with us on how we did during your stay. It is always exciting to hear from our guests.Thanks and hope to see you again.

2/10 Terrible

Deepak, Spring

Business traveller
Disliked: Staff & service
Inconsiderate Staff and Customer Service even to frequent Customers.
Stayed 5 nights in Jan 2024
Response from AGM on 7 Feb 2024
DeepakI am so sorry to hear that your experience was not up to your standards and that you were treated poorly. I would like to know more about what happened so that we can find a way to resolve the issues for future guests. Please know that we will be using this as a refresher training on how important great guest service is.Thank you

10/10 Excellent

Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel, friendly staff and great restaurants/bars nearby
Stayed 1 night in Jan 2024
Response from AGM on 14 Feb 2024
SalvadorThank you for sharing about your recent stay with us. We are excited to see that you enjoyed yourself and the area.We do hope that you will visit us again in the future.

10/10 Excellent

JOHN

Stayed 2 nights in Jan 2024
Response from AGM on 14 Feb 2024
JohnThank you for letting us know how we did during your stay. We hope that the next time you are in town that you may visit us again.

10/10 Excellent

Maranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean modern rooms, great for a family stay
Stayed 1 night in Jan 2024
Response from AGM on 14 Feb 2024
MarandaThank you letting us know how your recent stay with us was. We are always excited to she our family's having a great time. We hope that the next time you are in town you come to visit us again.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was amazing
Hotel was very clean, amazing staff, pool & hot tub were great. My family really enjoyed making their own waffles for breakfast. We would definitely stay here again. It's also in a great location with beautiful mountain views!
Stayed 2 nights in Jan 2024
Response from AGM on 14 Feb 2024
SusanI am so happy to hear how much fun your family had while staying with us. From making your own waffles to relaxing in our pool we always hope that our guests feel like they are family. We can't wait to welcome you and your family back the next time you are in town.

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The app to operate the washer/dryer eat my money. No breakfast available on Monday morning due to weather and no solution/alternative/compensation for it.
Stayed 3 nights in Jan 2024
Response from AGM on 14 Feb 2024
AlejandroI am so sorry to hear that we did not meet your expectations while staying with us. Providing great guest service is always held at the highest standards and I am sorry that we did not meet them with you. We do hope that you will consider giving us another chance to show you how great guest service should look like.

10/10 Excellent

GLORIA Colome

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from AGM on 14 Feb 2024
Gloria ColomeThank you for taking the time to let us know how we did during your recent stay with us. We hope that you will visit us again the next time you are in town.

10/10 Excellent

Cathy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very helpful and accomodating. Would recomment highly.
Stayed 1 night in Jan 2024
Response from AGM on 8 Feb 2024
CathyThank you so much for taking the time to share about your positive experience while staying with us. We love to see our guests enjoy themselves from the time they arrive until they leave. We do hope to see you again real soon.

10/10 Excellent

Mike, Campania

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place and great service team. The exercise equipment(s) were out of service and there was no juice for breakfast. Otherwise a great place.
Stayed 2 nights in Jan 2024
Response from AGM on 8 Feb 2024
MikeFirst I would like to say how sorry I am about the fitness equipment and juice machine not working during your stay. We do work hard to make sure all of our stuff is in working order, however we do fall short sometimes. I am happy to see that other then that you did enjoy your time with us and we hope to see you again.

10/10 Excellent

Christiana

Stayed 1 night in Jan 2024
Response from AGM on 14 Feb 2024
Christiana Thank you for letting us know how we did during your stay. We hope that the next time you are in town that you visit us again.

8/10 Good

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AGM on 8 Feb 2024
GrantThank you for taking the time to share with us about the positive experience you had during your stay. We hope that you come back to visit us again in the future.

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from AGM on 8 Feb 2024
ToddThank you for taking the time to let us know how we are doing. It is great to see that you enjoyed yourselves during your stay. We hope to see you again.

10/10 Excellent

Jade

Stayed 4 nights in Dec 2023
Response from AGM on 14 Feb 2024
JadeThank you for letting us know how we are doing. We hope to see you the next time you are in town.

10/10 Excellent

Timothy

Response from AGM on 7 Feb 2024
TimothyThank you for taking the time to let us know how we are doing. It is always nice to hear from our guests.Thanks and we hope to see you again

4/10 Poor

Anne

Disliked: Cleanliness, property conditions & facilities
Vomit stain on the floor for two days by the elevators. Majority of exercise equipment was out of service. Cable tv was out of service as well as the juice dispenser at breakfast. Was very disappointed with this property.
Stayed 2 nights in Dec 2023
Response from AGM on 19 Dec 2023
AnneI am very sorry about all the issues that your experienced while staying with us here. I want to thank you for bringing this all to my attention so that I can look more into this. We hold our hotel and staff to very high standards and when those standards are not met then we like to know. I will be looking into this so that we can fix this for our future guests. Again I am sorry for your poor experience and we do hope that you would consider giving us another chance.

6/10 Okay

Tyler

Stayed 1 night in Dec 2023
Response from AGM on 8 Feb 2024
TylerThank you for taking the time to let us know how we are doing. We hope that you enjoyed your time with us and we hope to see you again soon.

8/10 Good

Traci Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Dec 2023
Response from AGM on 19 Dec 2023
Traci DawnThank your for taking the time to share about your recent stay with us. If you would like to give me more detail about the issues that happened while here I would like to hear about them. Again thank you for staying with us and hope to have you back again.

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was accommodating. Hotel was clean, quiet, and easy to get to!
Stayed 3 nights in Dec 2023
Response from AGM on 6 Dec 2023
KelliThank you for letting us know how we did during your stay with us. We are happy to see that while staying here you enjoyed yourself.We hope to see you again in the future.

10/10 Excellent

D'Arcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean. Great breakfast. Hard working breakfast staff keep everything clean and well stocked. Pool room was very cold. Pool itself was clean as was hot tub. Great dining options just a short walk away.
Stayed 3 nights in Nov 2023
Response from Tiki on 28 Nov 2023
We are thrilled to hear about your great experience staying with us! As a team we thrive to provide a clean environment full of excellence to ensure the best stay possible for our guests. We hope to welcome you back again!

10/10 Excellent

Mandy

Stayed 2 nights in Nov 2023
Response from AGM on 15 Dec 2023
MandyThank you for taking the time to let us know how we did during your stay. We are always happy to see when our guests enjoyed them self's and hope that you will come visit us again.

8/10 Good

Elizabeth

Stayed 1 night in Nov 2023
Response from Tiki on 23 Nov 2023
Thank you for your positive feedback! We look forward to providing our best service to our guests. We hope to see you again soon!

10/10 Excellent

Nancy, Riverton

Stayed 1 night in Nov 2023
Response from AGM on 6 Dec 2023
NancyThank you for letting us know how we are doing.We are glad to see you had a great time.

10/10 Excellent

Sherri

Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Tiki on 18 Nov 2023
It has been a pleasure to provide a ten out of ten experience for you! We hope to welcome you back soon :)

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Tiki on 9 Nov 2023
We are so glad to hear you had a great experience at our location! We hope to welcome you back soon :)

8/10 Good

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine, but they sure do live up to the "simple" hype.
Stayed 2 nights in Nov 2023
Response from AGM on 6 Nov 2023
KennethThank you for tanking the time to let us know how we did during your stay with us. We are glad that you enjoyed your stay and hope that you choose us again in the future. Have a great day

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property whenever we stay in Fort Collins. The hotel is always clean with good food across the parking lot.
Stayed 1 night in Oct 2023
Response from AGM on 3 Nov 2023
JonThank you for your positive review about the property. We are so happy to hear that you enjoy your stays with us and we hope that we see you again, the next time you are in town.

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AGM on 3 Nov 2023
AnthonyThank you for the review. We hope that you choose us the next time you are in town.

10/10 Excellent

Jamie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One employee working to check in, very attentive and efficient. Great place close to friends home. New favorite for stays
Stayed 1 night in Oct 2023
Response from AGM on 3 Nov 2023
JamieThank you so much for sharing your positive experience with our hotel and staff. We are happy to hear that you enjoyed yourself and we hope you will choose us again.

8/10 Good

HYUN AE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from AGM on 16 Oct 2023
Thank you for taking the time to let us know how we did. Have a great day

10/10 Excellent

Janet

Travelled with family
This is the second day we have stayed at Fairfield Inn and Suites and we have been happy with it.
Stayed 1 night in Oct 2023
Response from AGM on 16 Oct 2023
Hello Janet,Thank you for taking the time to let us know how we are doing. I am glad to hear that your stay with us has been good.Hope you have a great day.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Yummy places to eat just across the street. Great, convenient location. The beds are so comfortable!
Stayed 1 night in Oct 2023
Response from AGM on 16 Oct 2023
Hello MichelleGlad to see that you enjoyed your stay with us and the fantastic places around us. Hope you have a great day.

10/10 Excellent

Franck, Petaluma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business travel with good location.
Stayed 1 night in Oct 2023
Response from AGM on 16 Oct 2023
Hello FranckThank you for taking the time to let us know how we did. We hope that you consider us again if ever in town.Have a great day.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Location was perfect, easy access to highway and restaurants. Will definitely stay again.
Stayed 1 night in Oct 2023
Response from AGM on 16 Oct 2023
Hello,Thank you for letting us know how we did during your stay. We are glad to hear that you may join us in the future. Hope you have a great day.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from AGM on 16 Oct 2023
Hello James thank you for taking the time to let us know how we are doing. Have a great day.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tiki on 27 Sept 2023
We are so glad to hear that you had a positive experience staying with us! As a team we are happy to provide the best services for you. Hope to see you again soon!

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Tiki on 27 Sept 2023
We are so glad to hear about your positive experience staying with us! We hope to welcome you back soon :)

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice. There was a semi loud humming outside the window from some type of mechanical device. Other than that, it was a nice location, easy to park and friendly staff.
Stayed 2 nights in Sep 2023
Response from Tiki on 24 Sept 2023
We are so glad to hear you had a positive experience staying with us! We take our feedback very seriously, and will certainly strive to get these issues resolved! We look forward to welcoming you back to our location.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and friendly people.
Stayed 1 night in Sep 2023
Response from Tiki on 24 Sept 2023
We are glad to hear about your positive experience. We look forward to welcoming you back!

4/10 Poor

Jeffrey

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Very disappointed
Very disappointing floor was sticky black stuff on shower floor. Lots of car noise. TV very difficult to use and no channels. Breakfast was terrible friut tasted fermented eggs looked like plastic and i don't know what that sausage was made of. Way over charged for the type of hotel. Parking was terrible had to park in strip mall across the street.
Stayed 1 night in Sep 2023
Response from Tiki on 24 Sept 2023
We are sorry to hear about your unfortunate stay with us. We take our feedback very seriously and, and will do our best to defeat these issues. We hope you give us another chance! Have a great one!

10/10 Excellent

Tobyann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Tiki on 16 Sept 2023
Thank you so much for the positive feedback. We would love to welcome you back again soon :)

8/10 Good

Janet

Stayed 3 nights in Sep 2023
Response from AGM on 16 Oct 2023
Hello JanetGlad you enjoyed your stay with us. Hope you visit again soon.

10/10 Excellent

jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice. Very clean. Staff was very pleasant.
Stayed 1 night in Sep 2023
Response from Tiki on 16 Sept 2023
We are beyond happy to hear about your positive experience with us! As always, we hope you enjoy your weekend !

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Tiki on 16 Sept 2023
Thank you for the positive feedback! As always, we hope to see you again!

10/10 Excellent

Ronald

Liked: Property conditions & facilities
Stayed 1 night in Sep 2023
Response from Tiki on 16 Sept 2023
Thank you for the positive feedback! We hope to see you again soon :)