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"I booked this trip to surprise my partner for his birthday, he has been in travel for over 40years I was hopeful that I could impress him. On arrival the member of staff was not very welcoming, I was handed the key fob, sign this form pay the tax, off you go. No information re breakfast where it was served plus times, as a result we ate out. Our room was as expected, very clean, quite small. The view was stunning, next to the window hung a curtain that covered the rest of the wall, on pulling it back I expected another window, no window ! not sure why the curtain was there. Shame the hotel didn’t acknowledge my partner’s birthday, a simple card would have been appreciated. I would recommend the hotel only if I could guarantee the attitude of the staff was improved "

"Well located. Great breakfast"

"This place is a scam! The staff told us breakfast was included and then charged us $85. When I spoke with the manager she said she couldn't confirm what her staff said so there is nothing she could do. The pictures of the pool and spa online are completely misleading. It is gross. We walked in and walked right back out. DO NOT STAY HERE!"

"Perfect location and great staff !"

"The rooms were clean and sparse. The loft rooms were fun with kids but would be very difficult for anyone over 6’ to manage. The staff was okay. They weren’t exceptionally friendly. Very limited English speakers so made it difficult at times. They take your card to have on file for incidentals but you can’t actually charge anything to your room. The restaurant was not great. The video games are cool but good luck using them. Usually two people would be camped out for the evening at then. Also didn’t love the location. Next time we will stay in Chamonix so we don’t have to wait on the bus. The busses run every 30 mins and are almost always late and over crowded. "

"Nice room, nice staff, nice place!"

"Great location near train and bus station. Staff was very friendly and helpful. Clean and comfortable room."

"Immaculate hotel with great staff. First time in Chamonix, and everyone went out of their way to make it a great stay. Ski shop team was great help in navigating the various areas and transfers. "

"A great three star budget option that we really enjoyed. Optimised for groups with loud music playing we loved it. Not to be confused with an elegant five star place - but nor is the price. Superb staff and good solid food. Only slight negative was the breakfast buffet being almost empty after 9am despite being open until 10am"